1 2 Review from Google

1.0★

1 2's Review Sourced from Google

We hired flexsin technologies to build software for us in July 2022. They agreed to sign NDAs and all relevant paperwork. They prepared the NDA as they preferred it and sent it to us for review and signature. We reviewed the NDA and changed the Jurisdiction to UK and sent it back to them for a signature which they delayed in signing up to date. After they reviewed everything, they gave us an estimation of USD 17,000. They sent us a contract with upper price cap stating that any extra activities and costs incurred above the agreed upper price cap will be their responsibility and we as the client will have to pay nothing extra. They estimated the project will take 12-14 weeks. They started the project and assured us the NDA and Contract is getting sorted and they will send it over as soon as. Long story short flexsin Technology never honoured the contract and the price cap as the price started increasing past the price cap. It is now been 8 months since they started the project and they have not signed the NDA nor the Contract as agreed. We noticed they misspelt the names on the NDA and Contract. We asked them to rectify the spelling mistakes and they have refused asking us to Change the NDA that they wrote themselves to meet their interests. They are asking us to include on the NDA that UPwork will resolve disputes in relation to incorrect spellings on the paperwork and the NDA as if they are planning to make more mistakes. Up work is just a platform that brings developers and clients together, UPwork does not resolve spelling mistakes and unsigned paperwork. UPwork is NOT developing our software for us, we did NOT share the software information with UPwork, we shared information with Flexsins Technologies and above all Up work did NOT misspell or fail to sign the NDA or Contract, that was Flexsins Technologies mistakes to fix and NOT UPwork mistakes to fix. They are now asking to write another contract for more money probably with another price cap just to lure. They have agreed to send the assets back to us immediately. Updates of this review to follow on here, twitter, LinkedIn, IG, TikTok, and any other platform.

Liam Durbin Review from Google

5.0★

Liam Durbin's Review Sourced from Google

I have had a great experience with Flexsin. My small business is a bit of a niche (horse racing) but the team at Flexsin worked very hard to understand the nuances. Very impressive breadth of skills on the team. The support work they do for my small business on a monthly retainer has been good, as has their project work on a mobile app.

Dave Reynolds Review from Google

5.0★

Dave Reynolds's Review Sourced from Google

I've been with Flexsin for 3 years now, and it's a great place to work. Talented technical staff and good management. After years of providing IT staffing solutions for US based companies with local personnel, I'm now able to save our clients a LOT of money by using the resources of our talented team of resources at our offshore development center instead.

Jason Claborn Review from Google

5.0★

Jason Claborn's Review Sourced from Google

Been working Ritchy and his team for quite some time! Very responsive and handles all of our requests timely and accurately. We use him in our business, developing our mobile app, website development and local SEO. Would highly recommend him for your future IT projects!

Wengo Services Review from Google

5.0★

Wengo Services's Review Sourced from Google

Richy was very attentive, he has a lot of knowledge about the subject, he made everything about his service very clear. He seems like a correct and honest person. I definitely recommend this company.

Shaun Alcantar Review from Google

5.0★

Shaun Alcantar's Review Sourced from Google

I would definitely Recommend them. I had the pleasure of speaking with Richy for my consultantaion and he was very knowledgeable as well as very patient while I asked questions. I'm completely new to building a website and I look forward to working with Richy and his team!

Parry Hall Review from Google

5.0★

Parry Hall's Review Sourced from Google

"Nickel Ideal Tek has been supporting Cromdane Steel’s IT needs since 2014, and we’ve relied on their expertise in a wide range of areas. Whether it’s keeping our servers and workstations up to date, managing our email with Microsoft 365, or ensuring our WiFi and network infrastructure are solid, they’ve proven to be a vital partner.Their proactive approach was especially valuable when we faced a ransomware incident. Thanks to the cloud backup system they had already set up, we were able to recover quickly and avoid major data loss. This level of preparedness gives us confidence in their ability to protect our systems.Additionally, they’ve supported our transition to a VoIP phone system and ensured that our document processing with KMBS Phoenix runs smoothly. Nickel Ideal Tek’s team is always responsive, handling everything from hardware replacements to technical support efficiently and professionally.What stands out the most is their ability to communicate complex IT solutions in a way that’s easy for us to understand. Their professionalism and dedication have made a significant impact on our operations, and I would strongly recommend them to any business looking for reliable IT support."

Mark Williams Review from Google

5.0★

Mark Williams's Review Sourced from Google

I've worked with Nickel Ideal Tek for years, from my time at Circa Real Estate to now at my new firm. They've consistently handled all my IT needs. When I started my own business, they set up my email and helped manage my accounts and cloud storage, both in person and remotely. Their support is always responsive and professional, making the tech side of my business much simpler.At Circa, they assisted with two office moves, set up WiFi, video conferencing, and connectivity, and managed all our desktop needs and printer support. The all-you-can-eat (AYCE) support contract gave us unlimited help for a fixed fee, which made things easier when it came to billing and knowing that Idealtek was our "IT" department and took care of it all in our day to day needs. Knowing that they were there for our special projects also meant we could move forward with confidence that it would get done and the price would be fair.Nickel Ideal Tek delivers IT solutions that are easy to understand and are excellent in their customer service.

rick hutches Review from Google

5.0★

rick hutches's Review Sourced from Google

"Pumps of Houston has been a client of Nickel Ideal Tek Inc. since 2014, and they have consistently provided exceptional IT management and support for our business. From managing our Exchange server, Barracuda email firewall, and network firewalls (SonicWall, WatchGuard) to overseeing our virtual infrastructure on VMware with six virtual servers and SQL Server, they’ve expertly handled our entire IT ecosystem.They successfully migrated us from an onsite Exchange to Microsoft 365, ensuring a smooth transition with minimal downtime. Nickel Ideal Tek has always been proactive in securing our systems with Trend Micro security software and keeping our network up to date with ISP upgrades and WiFi configuration. They even managed the migration from our in-house PBX system to a VoIP solution, further enhancing our communication capabilities.Their work extends beyond IT management—when we expanded into new offices, they took care of all the necessary wiring and network setups. Nickel Ideal Tek has also developed and supported our website, providing us with a reliable online presence.Their end-user support is always responsive and knowledgeable, helping our team with any IT challenges. We highly recommend Nickel Ideal Tek for any business looking for a dedicated, professional, and experienced IT partner."