We share rankings of the top IT services companies in the United Kingdom that provide a broad range of services to support the IT needs of organizations of all types and sizes. Check out their agency profiles, client reviews, past projects, expertise, rates and more to find the most qualified company that can meet your unique requirements and budget.

We Compiled The Best United Kingdom IT Support Companies For You

We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.

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  • Syn-Star

    Taking UK businesses on a journey to 100%.

    Proactive IT Support and Cyber solutions for UK businesses. We provide constant investment in technology and continuous training of our highly experienced team of professionals, Syn-Star offers effective, reliable and affordable solutions, as well as advice and guidance for your long-term business growth...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Rake, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Syn-Star Services

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DKW Engineering Ltd
    • Tate Technical Services Ltd
    • Nijjer Accountants
    Data sourced from the agency's DesignRush profile

    Syn-Star Reviews & Testimonials

    • Jean Jeffery
      Jean Jeffery Review from Google
      5.0 ★

      Jean Jeffery's Review Sourced from Google

      What a great service. No appointment, but Josh was very ready to help with my laptop problems. What a helpful, courteous and knowledgable young man. He sorted my problems quickly and with a smile. Can highly recommend this company.

    • Annette Chambers
      Annette Chambers Review from Google
      5.0 ★

      Annette Chambers's Review Sourced from Google

      SynStar IT provide excellent support. Our PC was repaired efficiently and in a timely manner. The staff are professional, knowledgeable and friendly. I have no reservations in recommending SynStar (Rake, Petersfield) for IT support.

    • Jane Baalam
      Jane Baalam Review from Google
      5.0 ★

      Jane Baalam's Review Sourced from Google

      Whilst I am only a small organisation and do not require much in the way of support, Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.6 4.6 (69)

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Why Companies Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding IT services companies in the United Kingdom. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Learn more about DesignRush Agency Ranking Methodology.

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Frequently Asked Questions

What are the core specializations of IT services companies in the United Kingdom?

IT services companies in the United Kingdom offer a full suite of digital transformation and operational support services, focused on accelerating business growth, ensuring regulatory compliance, and strengthening security. In addition to core functions like managed IT, cloud hosting, and help desk support, key specializations include: 

  • IT consulting 
  • Digital strategy 
  • Managed security services (MSS) 
  • Cloud services 
  • Network infrastructure and unified communications 
  • Data backup and recovery 
  • System modernization 

What certifications should an IT support company have?

For IT support companies, certifications signal adherence to global and local best practices. ISO/IEC 27001 is essential, crucial for complying with the UK's high data protection standards, including GDPR. Staff-level certifications like ITIL Foundation are also important, as well as Cyber Essentials for cybersecurity.  

For assessing technical proficiency, look for vendor accreditations like Microsoft Gold Partner or high-level certifications like CISSP (Certified Information Systems Security Professional) for senior staff. 

What information do I need to provide to an IT services company?

To initiate a successful partnership with an IT services company, you must be prepared to share detailed information across three critical tiers. Initially, outline your business context: including key growth objectives, the total count of users and endpoints, budget constraints, and a clear list of current IT challenges or 'pain points.' 

Secondly, you’ll need to supply technical documentation, i.e., a complete inventory of hardware, existing licensed software and their keys, a network topology map, and details on any critical legacy systems. Lastly, you'll need to provide a statement of all mandatory compliance requirements and the necessary access credentials for core systems, such as firewalls, cloud tenants, and primary servers. 

What factors affect IT services agency pricing?

Pricing for IT services in the UK is heavily influenced by the scope and inherent complexity of the required support, which determines the necessary staffing and skillset. Factors that directly impact costs include: the size and scale of the organization (number of users and managed devices), the stringency of the Service Level Agreement (SLA) required, especially for 24/7 or mission-critical support, and the technical maturity of the existing IT estate. 

Additionally, stringent regulatory compliance will increase pricing, as well as the agency's location within the UK (London-based services typically cost more due to higher labor rates). 

What questions should I ask United Kingdom IT support company before hiring?

Before committing to a United Kingdom IT support company, pose these questions to thoroughly assess its suitability, expertise, and operational alignment with your business: 

  1. What are your guaranteed response and resolution times as per your Service Level Agreement (SLA)? 
  2. How do you ensure full compliance with GDPR and other UK-specific data protection legislation? 
  3. Do you operate a 24/7/365 UK-based service desk or is support outsourced after hours? 
  4. What is your defined process for handling a high-priority cyber-security incident or major outage? 
  5. Can you provide an example of how you've helped a client leverage cloud technology for a business outcome? 
  6. How frequently do you conduct proactive security testing, patching, and hardware life-cycle reviews? 

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