Computer Repairs & Solutions LLC Reviews & Testimonials

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  Luke (The Reverend Dude) Review from Google

  5.0★

  Luke (The Reverend Dude)'s Review Sourced from Google

  Helped give me some pointers for free on an obscure device that they likely wouldn't be able to service. (Nobody else I've reached out to will touch it either) If they could fix it, I'd have thrown money at them in a heartbeat. Highly recommend 👍

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  DJ Mike Review from Google

  1.0★

  DJ Mike's Review Sourced from Google

  Disappointing, to say the least. Scheduled a remote repair for my fiance's iMac.. slow loading/performance issue. Mark said he'd be able to fix it with a simple clean-up.. $60. I listened to the entire phone call on speaker while he was exploring her computer. Within the first 5 minutes of the call, he was already stating that it's a mechanical hard drive and he is sure that's the problem - that it is overloaded (not the problem - it's a 1 TB drive with oodles of empty space because she stores everything on externals). Nonetheless, he spent the next 25 minutes exploring, and adding programs to her machine.. on the allegedly already overloaded hard drive.. mumbling in half-sentences throughout. "Painfully awkward" is the best description I can give of his apparent people skills and communication.After half an hour, my fiance asked directly if he was able to fix it remotely as he had said in the scheduling call. He replied that he could not - that she needed a new hard drive, which she could purchase at Best Buy and he would schedule to install for her. So she asked if adding more programs was going to slow the computer even more, and why we were going through this if the conclusion was that she needed a new hard drive. His response was to hang up on her. That's not the end....About 5 minutes later she received a text message from him stating that he was still going to bill her the $60 because he diagnosed the hard drive as the issue, and giving an excuse that he experienced a death in the family last week. She responded expressing empathy for his loss, but told him directly that she would not be paying him $60 for his failure to deliver on his promise, especially considering that he hung up on her hyphen that his professionalism is absent. He responded stating that she was out of line for asking him a reasonable question, and that there was no reason for her to reply because he would be blocking her phone number now.On the lack of professionalism alone.. take your computer repair issue to someplace better.Do better, Mark.

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  Emily S Review from Google

  5.0★

  Emily S's Review Sourced from Google

  Mark was very communicative and was able to fix my computer in two days. He talked me through the whole process of what was happening with it / what he was doing to fix the computer. The price was completely fair..Highly recommend coming here and I will be coming back if necessary !