William Lewis Review from Google

5.0★

William Lewis's Review Sourced from Google

ISSA monthly meeting. Great venue. Good location. Extraordinary buffet at meeting. Interesting discussions.Accenture goes the mile to support our meetings and I always enjoy working with their team. By the way the view of LA is incredible.

Jessica Waxer Review from Google

5.0★

Jessica Waxer's Review Sourced from Google

Our institution experienced a critical problem on our main server. Robert, the founder and CEO of definIT, worked directly on this problem on short notice for days and nights. Because our IT team was impressed with his responsiveness, solution, and technical prowess, the team replaced our former IT partner with his company.

Melanie Kim Review from Google

5.0★

Melanie Kim's Review Sourced from Google

We switched over to Techsperts start of the year, this has been the best decision yet! Robert the owner came out to meet with us and discuss the benefits of going local with our server and IT needs. After that his whole team is always available whenever I call, and you always feel like you’re talking to a friend not just business. CJ, Ethan, Efrain and Daniel thank you for always helping AMP and all our needs. Rob you built an amazing crew!

Mathew Klabacka Review from Google

5.0★

Mathew Klabacka's Review Sourced from Google

Techspert Services has been integral to our ability to combine our operations and services with technology which puts us several steps ahead of our competitors. The restaurant business is one of the most difficult businesses to operate successfully, and we know that technology drives the current successful business models; Chic fil a, Cafe Rio, Panera, Cheesecake Factory, King's Fish House, etc....Techspert has been able to provide and maintain technologies, both old and new, for us to keep pace and accelerate in the restaurant space. We look forward to our new systems coming that integrate communications, online ordering, with social media and customer engagement via the latest technologies.Online ordering and mobile apps are here to stay and the slow adopters to new technologies will be the first casualties. For example: Sears, Radio Shack, Kodak are examples of success stories cut short by inability to pace with technology.Robert and his team are highly motivated and I highly recommend Techspert for your IT and tech needs.

L William Porter III Review from Google

5.0★

L William Porter III's Review Sourced from Google

Verity has handled storing my files for quite some time and helping me time to time when issues arise. I am a solo attorney so I do not have an IT department. Kyle Pizer helped me greatly today by transitioning all of my files and programs from an old to a new laptop so I can continue working without interruption. Much appreciated!

Phil Review from Google

1.0★

Phil's Review Sourced from Google

For a larger company that needs a complete managed service with a lot of employees maybe they are better suited? For a small company sales office like mine, with only 5 employees they were nothing short a nightmare. Techs were all great and very professional. Their billing department and their overall communication were terrible. Their sales team sold us products we never needed and they never followed up on things we actually wanted done. We asked them to address modernizing our office , setting up a cloud based server. Never happened. We had a 15 year old data server with less than 500 Gigs of data on it. We signed up with them in May 2023. We wanted their "monitored" pay as you go service, I asked them to provide what charges would be to set up a cloud based data server based on their own sales team suggestion before we signed up. After 3 attempts over several months, I was finally notified in August they would need to charge us 8 hours of billed time to provide what was needed to do that. This was after they already onboarded us and already had inventory of what we had. Having friends in the IT industry they told me something just didn't sound right and this forced me to educate myself on Microsoft 365 services, which we were already paying for I might add. I came to find out they basically wanted $1200 of extra charges just to tell us to move our data to SharePoint. They sold us an email filter program that they set up and installed which ended up blocking legit emails for our business, then when we needed to get those emails sent to our inbox they charged us billing time to do it, then charged us AGAIN to remove the program entirely when they installed and set up the program and it never worked. They opened tickets on our 15 year data server we were never told about, and then billed us time out of our hours block without ever notifying us about it until we saw the bill. Ultimately over 4 weeks time I moved all our data to SharePoint myself, removed our old data server from our network. Our Microsoft accounts were upgraded and all our employees can now work remotely if they chose with file access anywhere with all the benefits of Microsoft defender and malware endpoint security which has been configured also by myself ( Keep in mind I don’t consider myself an IT expert by any means and was able to do all this on my own with a little bit of research). We’re getting almost no email spam now and our dependency on a 15 year old data server is gone. Sadly this all came with no help from Verity IT and instead thousands of extra dollars in fees for things we never needed that could have been avoided. Now 3 months since terminating our relationship our office data sharing system runs flawlessly and we have had not 1 technical issue.

Dan Breen Review from Google

5.0★

Dan Breen's Review Sourced from Google

Verity IT was simply amazing to deal with. When COVID hit we rushed to get our teams to work from home and they were there every step of the way. Now transitioning back into the office they made sure that moving back in was simple and everything was taken care of. Great company to work with and have on your side.