Johnson Legal PLLC Review from Google

1.0 ★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0 ★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

Scott Lady Review from Google

5.0 ★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

rakeen panjwani Review from Google

5.0 ★

rakeen panjwani's Review Sourced from Google

I had the pleasure of working at this outstanding game development company before my move to Canada. The experience was nothing short of amazing!. The company fosters a very friendly and inclusive culture, and the management is exceptionally supportive. The team's collaborative spirit and innovative approach to projects made every day exciting and fulfilling. If you're looking for a place to grow, learn, and be a part of something great, this is the company to join.

Vaibhav Patel Review from Google

5.0 ★

Vaibhav Patel's Review Sourced from Google

Outstanding team and cutting-edge technology. The custom games developed from this platform are visually stunning and run smoothly.

Brijesh Vaishnav Review from Google

5.0 ★

Brijesh Vaishnav's Review Sourced from Google

SoucecodeLab is a standout in the game development Company, known for its innovative approaches, exceptional creativity, and commitment to delivering high-quality gaming experiences.