Theo L. Cramer, Ed.D. President at Lend Your Celebrity

5.0★

Web Development Review from Theo L. Cramer, Ed.D.

As a newly established educational non-profit, we needed full support--website development, a logo, branding, email, etc. We could not have found a better partner than New Target, Inc. They are the consummate professionals. They were fully present and always available for questions and feedback. We were always included in the design process. The New Target, Inc. team was always attentive, they offered great recommendations, they listened, and they made us feel valued throughout the entire process. We look forward to a long relationship with their team. We highly recommend the talented staff at New Target, Inc. to any organization needing digital support. New Target, Inc. is a first-rate company.

David Dumas Sr. Manager of IT at MATHCOUNTS Foundation

5.0★

Web Design Review from David Dumas

We have been working with New Target over 5 years ago and have been extremely happy with the services they have provided. We selected them to redesign our Drupal website and then provide ongoing support related to design, development, and hosting. Some of requirements of the redesign project included: a multi-program registration portal, integration with 3rd party systems (QuickBooks, Salesforce, payment platforms), merging content/users from a second website into our main one, and redeveloping a custom test scoring and reporting tool used by volunteers. Our website is utilized by several distinct constituent groups, and addressing their very different needs often requires complex functionality and workflows. Their team has been excellent at navigating these challenges and implementing systems that satisfy user requirements. It has been a great experience partnering with New Target, and I would highly recommend them to others.

Meara Cummings Marketing Support at NAEMA (North American Energy Markets Association)

5.0★

Digital Strategy Review from Meara Cummings

We've had a fantastic experience working with the New Target team so far in our rebranding project. This is the first formal rebrand in the organizations history, so it was critical to get it right. From day one, Hannah (account manager) and Rachel (lead designer) brought a thoughtful, collaborative, and incredibly well-structured approach to the process.They have worked seamlessly with our rebrand committee, balancing creative exploration with clear communication and deadlines that kept us moving forward. After this strategic and thoughtful approach has resulted in a modern new logo and comprehensive brand guidelines that truly capture the spirit of the association.We are so grateful for their partnership and would highly recommend New Target to any organization looking for a creative / digital partner!

Katie Vogl Practice Manager and Strategy Officer at Advanced Practice Partners

5.0★

SEO Review from Katie Vogl

Jason Ortman provided an excellent initial consultation and onboarding experience for our paid advertising project. He took the time to understand our goals, explained the campaign process clearly, and outlined what we could expect as the project moved forward. Jason's communication has been prompt, professional, and personable. He also introduced us to the campaign dashboard, which provides convenient access to the information and performance details the team will be monitoring. I appreciate Jason's transparency, organization, and willingness to answer questions. He has made the beginning of the project straightforward and positive, and I look forward to continuing our work with him and the Zoek team.

Felisha Puricelli Executive Director at Tom Pondoff Eleven Foundation

5.0★

Web Development Review from Felisha Puricelli

Working with the Zoek team on our new nonprofit's website, branding, and marketing has been such a wonderful experience from start to finish. As a brand-new nonprofit, we came to them with big ideas, some pretty out-there descriptions of what we were picturing, and honestly, a lot to figure out along the way and they took every bit of it and brought it to life better than we could have imagined. Our logo, especially, came from some genuinely wild descriptions on my part, and they somehow turned that into exactly what we didn't know we needed. Jason is an absolute MVP and handled our website with so much skill and patience. Marlene brought incredible creativity to our design and marketing materials every time I sent over an idea, she made it better. And Kesley has been our go-to connection to the whole team, always communicating clearly and making sure everything stayed on track. What stood out most is how well this team listens and communicates. They took our vision seriously, asked the right questions, and delivered work we're genuinely proud to put our name on. If you're a nonprofit (or any organization) looking for a marketing team that will treat your ideas like their own, I can't recommend Zoek enough and Jason, Marlene, and Kesley in particular.

John Politte Owner at It's Only Food

1.0★

eCommerce Review from John Politte

I am submitting this review to share my experience with Zoek, specifically regarding unresolved issues under our contract dated 03/13/2025. Despite numerous attempts to address my concerns, Zoeks responses have been inadequate. I am requesting a full refund for all services paid and clarification regarding ongoing site management and ADA compliance.Services Purchased and FeesTotal paid: $2,689 for Zoeks Core Managed Site ServicesIncluded fees: $540 ADA annual fee, $50 setup feeUnresolved IssuesNo progress reports providedNo confirmation of XML sitemap submissionWebsite content remains unindexedNo evidence of site speed optimizationCanonical link issues remain unresolvedPromised backlinks have not been deliveredCommunication ProblemsCommunication with Zoek has been disappointing. Updates have been infrequent, and marketing calls have disrupted the process. Emails sent on 09/03/2025, 09/13/2025, 10/04/2025, and 10/06/2025 have gone unanswered.ConclusionDue to Zoeks lack of communication and failure to meet contractual obligations, I have experienced inconvenience and financial loss. I urge Zoek to take prompt action to resolve these issues by issuing a full refund and providing clear answers regarding ongoing site management and ADA compliance.