Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Ink Detroit Review from Google

5.0★

Ink Detroit's Review Sourced from Google

We partnered Karma Jack to help elevate our brand, and they exceeded our expectations on every level. The creative team brought fresh, strategic ideas to the table and executed them flawlessly. From concept development to final delivery, their attention to detail and commitment to our goals was clear. They truly felt like an extension of our own team. If you’re looking for a group that combines creativity with professionalism and results-driven thinking, look no further.

Dana Lang Review from Google

5.0★

Dana Lang's Review Sourced from Google

As the owner of GO Processing, a Detroit-based contract processing company, I can confidently say that partnering with KARMA Jack was one of the best decisions we’ve made for our brand.From the moment I landed on their website, I knew this was the team I wanted shaping our visual identity. They took the time to truly understand not just our business—but us as founders. That level of care shows in every detail: our logo, our website, our assets… and now, our new brand video.KARMA Jack helped us get our footing back when we were still Pulse Processing and stayed locked in with us through every step of our transformation into GO Processing. The revamped website? Absolute chef’s kiss—and Rebecka made sure every detail aligned with our new brand vision.A huge shoutout to Courtney, who led the creative charge and brought a whole new level of energy and clarity to our brand video. What she and the team created has given GO Processing the spark it needed to stand out in a very saturated (and often pretty dry) industry.This wasn’t just a branding project—it was an investment in our future. And it’s already paying off.If you’re looking for a team that listens, thinks big, and delivers visuals that actually reflect who you are—KARMA Jack is it.

Jill Neil Review from Google

5.0★

Jill Neil's Review Sourced from Google

Shout out to Jono and Courtney for being so enjoyable and easy to work with. As a photographer they hired for a remote project, I would like to applaud their communication via Zoom, phone calls and text, which made it feel like we were working side by side. We were all true partners in making sure we got the right photo and video content for their client's needs. I would definitely work with them again in the future!