What are back office outsourcing services?

Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs. While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency. The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029. While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include: Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats. Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations. Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex. Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise. Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments. Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients. Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions. Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi. Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up. As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate.

What do back office companies do?

Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include: Insurance and claims processing Fund collection Accounting Human resources Payroll Data entry Data mining Data management Information technology Quality assurance Content management and creation

How much do back office outsourcing services cost?

Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour. The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000. Below is the average hourly cost of back office outsourcing services for various regions and countries North America: $22 - $25 Western Europe: $40 Eastern Europe: $12 - $25 Australia: $35 - $55 Africa and Middle East: $12 - $20 Latin America: $8 - $18 India: $5 - $9 Pakistan: $6 - $10 Philippines: $6 - $8

Why should I outsource back office services?

You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth. Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines. Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth. Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house. Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay. Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices. A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload. The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications. Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client. As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months.

How do I choose the best back office companies for my business?

You can choose the best back office companies for your business by following these steps: Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline. Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance. Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting. Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack. Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven. Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure. Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term. Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes. Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic. Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act. Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner. Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details.

How do I find the best back office company on DesignRush that fits my budget?

You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type. Below are five back office companies with the most affordable hourly rates on DesignRush: Zmed Solutions: $1 DataPlusValue: $3 Uniquesdata: $4 CMDSoftch Solution: $4 Oworkers: $4

What are the key success metrics in back office outsourcing?

There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics: 1. General outsourcing metrics Total cost reduction Quality assurance score Project completion rate Output per full-time equivalent Compliance and regulatory adherence End-user satisfaction rate Employee retention rate Employee turnover rate Human capital return on investment Service level agreement metrics Average response time Error or defect rate Service availability 2. Payroll Total payroll cost Payroll processing time Payroll errors Error resolution cycle time Overtime fees Total turnover costs 3. Accounting Invoice cycle time Days sales outstanding Days payable outstanding Accounts receivable turnover rate Accounts payable turnover rate Payment error rate Invoice exception rate Budget iterations frequency Error resolution time Cost per invoice Invoices processed per year per employee 4. Data entry Percentage of completion Data quality Data entry accuracy rate Data entry error rate Average time taken to process a data entry task Average turnaround time Data loss rate Project cost-containment 5. IT support Project completion time Flow efficiency Cycle time Average handle time Budget adherence Defect density Response time Resource utilization efficiency Infrastructure stability

What questions should I ask back office companies before hiring one?

You can ask the back office companies the following questions before hiring them: Its Relevant Background Do you have experience providing back office support to companies like ours? Can you share their case study? How long have you outsourced in this industry? What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations? Do you have experience in my required service and technology? Company Services and Processes What technologies or tools do you use for your services, project management, and client communication? What specific services do you offer? What is your expertise? How do you keep track of the quality and quantity of your services? How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills? Where are your employees based? What are their regular working hours? Do you provide 24/7 client support service? How do you manage currency fluctuations? What are your security protocols and data infrastructure to ensure business privacy? What is your disaster recovery plan? The Project Who will be on our team, and who is our point of contact? What are their qualifications? What is my level of involvement in the hiring process? How do you ensure business continuity? How do you measure employee productivity, performance, and satisfaction? How do you handle cases when an employee does not align with the client or their team? What ROI can I expect when hiring your services?

What are the best back office outsourcing companies in the US?

The best back office outsourcing companies in the US are the following: DevsData Tech Talent 5.0 stars on DesignRush (37 reviews) 5.0 on Google (16 reviews) Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc. TechSpeed 4.9 stars on DesignRush (13 reviews) 3.9 stars on Google (18 reviews) Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee Team4eCom 4.9 stars on DesignRush (13 reviews) Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts Invensis 4.6 stars on DesignRush (13 reviews) Top clients: Philips, Amazon, LG, Bank of America Fusion CX 4.6 stars on DesignRush (3 reviews) 4.3 stars on Google (32 reviews) Top clients: Meesho, Craft Jack, HomeAdvisor Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews.

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Top Back Office Outsourcing Services

4.6 avg. rating from 288 verified reviews

Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs.

We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.

The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...

BackOffice Pro

Best for: Overall
Average hourly rate: Inquire
Minimum budget: Inquire
Founded: 2002
Size: 100-249
Location: Princeton, NJ

BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.

BackOffice Pro Sucess Story

Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.

Check Out BackOffice Pro Agency Profile

IQ BackOffice

Best for: Finance and accounting
Average hourly rate: $20
Minimum budget: $10,000-$25,000
Founded: 2002
Size: 500-999
Location: El Segundo, CL
Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf

With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.

IQ BackOffice Sucess Story

Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.

Check Out IQ BackOffice Agency Profile

Premier BPO

Best for: Insurance and revenue cycle management
Average hourly rate: Inquire
Minimum budget: Inquire
Founded: 2003
Size: 1000 & Up
Location: Clarksville, TN
Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart

Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.

Premier BPO Sucess Story

Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.

Check Out Premier BPO Agency Profile

MOS

Best for: Data entry
Average hourly rate: Inquire
Minimum budget: Inquire
Founded: 2002
Size: Under 49
Location: Tulsa, OK
Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples

Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.

MOS Sucess Story

Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.

Check Out MOS Agency Profile

Auxis

Best for: Automation
Average hourly rate: $75
Minimum budget: $50,000 & Up
Founded: 1997
Size: 500-999
Location: Fort Lauderdale, FL
Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL

A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.

Auxis Sucess Story

Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.

Check Out Auxis Agency Profile

SourceFit

Best for: Digital marketing
Average hourly rate: $7
Minimum budget: Under $1,000
Founded: 2006
Size: 1000 & Up
Location: Quezon City, Philippines
Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM

SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.

SourceFit Sucess Story

Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.

Check Out SourceFit Agency Profile

Unity Communications

Best for: Administrative services
Average hourly rate: $9
Minimum budget: Inquire
Founded: 2009
Size: 500-999
Location: Gilbert, AZ
Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American

Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.

Unity Communications Sucess Story

Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.

Check Out Unity Communications Agency Profile

Simply Contact

Best for: Customer support
Average hourly rate: Inquire
Minimum budget: Under $1,000
Founded: 2000
Size: 250-499
Location: Dnipro, Ukraine
Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia

Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.

Simply Contact Sucess Story

Challenge: A European payment service company needed efficient back office and client-facing customer support.
Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.

Check Out Simply Contact Agency Profile

BBC Global Services

Best for: Recruitment
Average hourly rate: $25
Minimum budget: $1,000-$10,000
Founded: 2017
Size: 100-249
Location: Scotch Plains, NJ
Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks

BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.

BBC Global Services Sucess Story

Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.

Check Out BBC Global Services Agency Profile

TechSpeed

Best for: Data management
Average hourly rate: $6
Minimum budget: $1,000-$10,000
Founded: 2002
Size: 100-249
Location: Portland, OR
Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM

TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.

BBC Global Services Sucess Story

Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.

Check Out TechSpeed Agency Profile

How We Picked the Best Back Office Outsourcing Companies

We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:

Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
Success stories: Scope of work, measurable results, and niche
Industry awards: Recognition from reputable award-giving bodies
Team expertise: Back-office providers’ profiles, background, and skill set
Back-office outsourcing services: Core back-office offerings and niche

For each back-office outsourcing company we feature on the platform, we ensure that they offer:

Scalable back-office solutions
Experienced global talent
Fast turnaround time
Data security compliance
Collaborative team

Visit the DesignRush Research Methodology page to learn more about our selection process.

10 Best Back Office Outsourcing Services Compared

Agency name	Location	Hourly rate	Size	Best for
BackOffice Pro	Princeton, NJ	Inquire	100-249	Overall
IQ BackOffice	El Segundo, CL	$20	500-999	Finance and accounting
Premier BPO	Clarksville, TN	Inquire	1000 & Up	Insurance and revenue cycle management
MOS	Tulsa, OK	Inquire	Under 49	Data entry
Auxis	Fort Lauderdale, FL	$75	500-999	Automation
SourceFit	Asheville, NC	Inquire	1000 & Up	Digital marketing
Unity Communications	Gilbert, AZ	$9	500-999	Administrative services
Simply Contact	Dnipro, Ukraine	Inquire	250-499	Customer support
BBC Global Services	Scotch Plains, NJ	$25	100-249	Recruitment
TechSpeed	Portland, OR	$6	100-249	Data management

Best Back Office Companies

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

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Why Trust DesignRush

A trusted B2B marketplace connecting businesses with top-tier back-office outsourcing services, DesignRush maintains an impressive 4.7 rating on Trustpilot and Google.

Our dedicated team of agency experts built a network of over 30,000 agencies. We simplify the agency selection process, providing value to clients and agencies alike, via the DesignRush Marketplace.

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As a media platform, our press releases are picked up by 141 media outlets and reach a potential audience of 70 million. Our expertise extends to reputable platforms, such as Forbes, MSN, Yahoo! Finance, CNBC, MarketWatch, and Benzinga, solidifying our presence in the industry.

These achievements underscore our commitment to providing valuable insights and solutions within the digital landscape.

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Back Office Outsourcing Expertise

DesignRush has listed back-office companies with expertise in managing administrative tasks including finance and accounting, bookkeeping, payroll processing, benefits administration, recruitment, onboarding, data entry, document management, customer support, appointment setting, cybersecurity management, and more.

Agency Credibility Indicators

The back-office outsourcing services listed on DesignRush have received awards from reputable industry leaders, including, but not limited to:

The Global Outsourcing 100 Awards
Shared Services and Outsourcing Network Impact Awards
Techserve Alliance Excellence Awards
AgileOne Best Supplier Excellence Award

These industry awards highlight the back-office companies’ proven capabilities in providing additional support for clients and their administrative tasks.

Back-office outsourcing services have industry-approved certifications such as:

Global Trust Association Certified Outsourcing Management Professional
International Association of Outsourcing Professionals (IAOP) Certified Outsourcing Professional (COP)
BPO Certification Institute Certified Back Office Services Specialist

Backed by industry certifications, these outsourcing companies possess the in-depth knowledge and well-rounded skillsets to deliver best-in-class solutions that boost your business efficiency and customer engagement.

Agencies’ Supported Technologies

Back-office companies have a combination of tools that makes your administrative tasks such as Trello, Jira, Microsoft Teams, Zoom, Slack, Dropbox Business, Google Drive, Microsoft OneDrive, Toggl, and Hubstaff, among others.

Agency Reviews

For deeper insight into these agencies, DesignRush features client testimonials that share project challenges, results, and overall feedback. Each review undergoes verification, ensuring that the insights we present are both current and accurate.

Using the Bayesian Statistical Method, our algorithm calculates the most probable success rate for each agency. This reduces bias and promotes equity in the rating system, aligning our agency rankings more closely with the genuine quality of the services they offer.

Content Relevance & Accuracy

We make sure our content stays up to date, incorporating the latest listing data, industry trends, emerging technologies, and real-time insights supplied by agencies. It is reviewed by seasoned industry professionals who also provide their invaluable expertise — ensuring accurate and in-depth information.

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