Our experts list the top call center companies in Australia that provide various specialized services such as answering and transferring calls, conducting customer outreach, chat and technical support, and more. Use our custom filters to refine your search and find the ideal partner for your business needs.

Australia ×
  • Literally Legendary

    Logix BPO provides secure, results-driven outsourcing solutions for customer support, back-office tasks, and remote staffing...

    Location
    Maroochydore, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000

    Logix BPO Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ngage Live Chat
    • 3M
    • Agoda
    • Airtel
    • Amazon
    Data sourced from the agency's DesignRush profile

    Logix BPO Reviews & Testimonials

    • Julieta Busico
      Julieta Busico Review from Google
      5.0

      Julieta Busico's Review Sourced from Google

      The communication is transparent and seamless. They’re always available to answer any questions and provide updates on progress.

    • Jaiv Bolando
      Jaiv Bolando Review from Google
      5.0

      Jaiv Bolando's Review Sourced from Google

      Logix BPO goes above and beyond in ensuring client satisfaction. Every project feels important to them, and they approach each one with a strong sense of commitment.

    • Lory Mae Velayo
      Lory Mae Velayo Review from Google
      5.0

      Lory Mae Velayo's Review Sourced from Google

      Logix BPO provides excellent customer support. Their quick response time and friendly approach make them stand out from other service providers. I’ve had a great experience with them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • One Platform for Every Conversation

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...

    Location
    Sydney, Australia
    Number of Employees
    Under 49

    8x8 Services

    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • VoIP business phone service
    • nterprise Engagement Management
    • enterprise global communications
    • team collaboration
    Data sourced from the agency's DesignRush profile

    8x8 Reviews & Testimonials

    • Benjamin Stowe
      Benjamin Stowe Review from Google
      1.0

      Benjamin Stowe's Review Sourced from Google

      Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.

    • Jordan
      Jordan Review from Google
      1.0

      Jordan's Review Sourced from Google

      This company is AWFUL! DO NOT USE THEM!Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.

    • David Shempert
      David Shempert Review from Google
      1.0

      David Shempert's Review Sourced from Google

      8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed.I cannot believe that I actually recommended your service at one point.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Leading Teleradiology Providers In Europe

    Our goal is to make our company as human as creative, inventive, caring, purpose driven as the wonderful human beings who work inside it...

    Location
    Sydney, Australia
    Number of Employees
    250 - 499

    Telemedicine Clinic Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hardware & Networking Industry
    • Wellness & Fitness Industry
    • Health Care Industry
    Data sourced from the agency's DesignRush profile
  • Tikka Consulting Where Innovation Meets Implementation.

    Tikka is a new IT consulting firm that excels in delivering unparalleled IT and business management services and solutions. With a relentless commitment to excellence, Tikka sets itself apart through its exceptional provision of cutting-edge technology strategies and expert guidance. We are dedicated to...

    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr

    Tikka Consulting Services

    • IT Services
    • Staff Augmentation
    • Digital Strategy
    • Cybersecurity
    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • Software Testing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Education Industry
    • Government Industry
    Data sourced from the agency's DesignRush profile

    Tikka Consulting Reviews & Testimonials

    • Sasha Ristic
      Sasha Ristic Digital Engagement Manager at Holmesglen Institute
      5.0

      IT Services Review from Sasha Ristic

      Five Stars for Tikka Consulting and Monty Qasim - Masterful Coordination, acted as a true partner, and constantly demonstrated technical expertise in the implementation of Holmesglen's new websiteOur recent website overhaul led by Tikka Consulting was an outstanding success, highlighted by their excellent project management and advanced technical capabilities. They coordinated a team of internal and external specialists across a matrixed organisation with ease, ensuring all project elements were synchronised and completed on schedule. Their use of cutting-edge project management tools enabled real-time progress tracking and streamlined collaboration.Technically, their contributions were impressive. They worked hand-in-hand with internal and external stakeholders, redesigning our website architecture to enhance performance and scalability, whilst integrating modern technologies that improved loading times and responsiveness. This robust platform now supports increased traffic and seamlessly integrates new features.Security was also a top priority; the team implemented advanced security measures to safeguard customer data and comply with stringent data protection regulations.Overall, Tikka Consulting not only transformed our online presence but also set a new standard for digital transformation projects. We are thrilled with the new website, creating a future-proof digital asset that is pivotal to our strategy.We highly recommend Tikka Consulting for any business looking to enhance their digital footprint.

    • Matthew
      Matthew Review from Google
      5.0

      Matthew's Review Sourced from Google

      Monty and the team at Tikka Consulting were fantastic to work with. They supported us through every stage of our website build with clear strategy, expert advice, and strong technical knowledge. Highly recommend them if you're looking for a reliable, hands-on web partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Instant Solution Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Translation Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • People-Led Solutions For Australian Businesses

    With over 20 years of recruitment experience, Rovr makes outsourcing easy. Helping businesses of all sizes achieve, we connect them with skilled, reliable and passionate team members overseas. Our remote staff will complement and bring value to your team at the fraction of the cost of an onshore workforce...

    Location
    Scoresby, Australia
    Number of Employees
    Under 49

    ROVR Outsourcing Services

    • Call Centers
    • Accounting
    • Web Development
    • Web Design
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Buckland Roofing & Cladding
    • IWF Staff
    • Marmina Exercise & Nutrition
    Data sourced from the agency's DesignRush profile

    ROVR Outsourcing Reviews & Testimonials

    • Chimwemwe Nkhoma
      Chimwemwe Nkhoma Review from Google
      5.0

      Chimwemwe Nkhoma's Review Sourced from Google

      We’ve been working with Tom from ROVR Outsourcing on a project to find the right talent for developing a web application, and I couldn’t be more impressed. From the outset, Tom took the time to really listen to the challenges we’d experienced with previous team members and tailored his approach to suit our exact needs.He’s incredibly flexible, thoughtful, and easy to work with—always focused on finding solutions rather than just ticking boxes. What truly sets Tom apart is the system he has in place to ensure accountability and high-quality delivery from his team. It’s clear that ongoing support and maintaining standards are a top priority for him.If you’re looking for skilled professionals but don’t have the time to sift through candidates yourself, Tom is absolutely the person to speak to. Highly recommended.

    • Michael Marmina
      Michael Marmina Review from Google
      5.0

      Michael Marmina's Review Sourced from Google

      Rovr Outsourcing are outstanding. They are reliable, efficient, and make the entire process seamless. The team communicates clearly, delivers high-quality work, and truly understands your business needs. Highly recommend!

    • Gina Kasmas
      Gina Kasmas Review from Google
      5.0

      Gina Kasmas's Review Sourced from Google

      ROVR has a wide range of skills to offer and they went the extra mile to find the right people for my business. Thank you!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Location
    Melbourne, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Australia-based Provider Of Lead Generation Services

    Callbox Australia is a leading global provider of B2B lead generation services, trusted by companies across ANZ and beyond. Since 2004, weve been helping businesses achieve their revenue goals and unlock growth potential. With expertise in lead generation, appointment setting, and data solutions, we have...

    Location
    Camperdown, Australia
    Number of Employees
    500 - 999

    Callbox Australia Services

    • Digital Marketing
    • Call Centers
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Outfund
    • AdvantageNZ
    • Allotrac
    • Acer
    • Yularatech Pvt Ltd
    • KUDO
    • KOR Creative
    • Telefonica
    Data sourced from the agency's DesignRush profile

    Callbox Australia Reviews & Testimonials

    • Hesson Mak
      Hesson Mak Review from Google
      5.0

      Hesson Mak's Review Sourced from Google

      Van was a very helpful rep for Callbox - taking me through some of the key considerations of using Callbox and it really helped me to shape my business decision. I would recommend a consult with Van to better understand the direction your team could take and to make a call!

    • Dirk de Vos
      Dirk de Vos Review from Google
      5.0

      Dirk de Vos's Review Sourced from Google

      Speaking to Van, his friendly and professional approach to working with us has been outstanding. Van and Jesse have really worked well in getting the key stakeholders together and explain the approach from Callbox. Looking forward to seeing the goals achieved by the Callbox team.

    • Shikin Osman
      Shikin Osman Review from Google
      5.0

      Shikin Osman's Review Sourced from Google

      Van-R was detailed and informative in sharing his product info. He was able to provide insights how Callbox could potentially assist in our upcoming project with their suite of products offering. He is approachable and able to assist with our queries too. Thanks Van :) - Nora, ie IDEAS

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Trusted Technology & Data Solutions Provider

    Multitech IT is an Australia-based technology and data solutions provider that delivers IT support and digital solutions designed to help businesses operate more efficiently, securely, and reliably. With more than 10 years of experience and 250+ projects completed, the company provides tailored technology...

    Location
    Benowa, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    MultiTech IT Services

    • IT Services
    • Big Data Analytics
    • Managed Services
    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Finance Industry
    • eCommerce Industry
    Data sourced from the agency's DesignRush profile

    MultiTech IT Reviews & Testimonials

    • John Parker
      John Parker Review from Google
      5.0

      John Parker's Review Sourced from Google

      We’re a small team with limited tech know-how, but Multitech made everything easy. They helped us upgrade our setup, secure our data, and stay productive. It's like having our own IT department, without the big cost.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale...

    Location
    Sydney, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr

    Net2Source Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Call Centers
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Health Care Industry
    • Finance Industry
    • Manufacturing Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile

    Net2Source Reviews & Testimonials

    • Jameika Ross
      Jameika Ross Review from Google
      5.0

      Jameika Ross's Review Sourced from Google

      Net2Source is an amazing company that helped me find my dream career. Initially, I was skeptical, as I had never heard of the company. However, after they set up an interview with the hiring manager the very next day after speaking with them, I decided to give them a chance.Net2Source connected me with an ideal job opportunity that matched my skills and experience. During my 18-month contract, the team was attentive and supportive. While I did not require much, they promptly resolved any concerns I had. I never had issues with pay, timekeeping or anything that most people worry about. The overall experience was so positive that I accepted the company's offer of a full-time position, and I will be relocating to advance my career. I am truly grateful to Net2Source for this life-changing experience!The staff is friendly and very helpful. Mamita Maharjan, my amazing account manager, has skills I have not encountered in a long time. She was knowledgeable, pleasant, and professional, making the process very smooth from my first call after my interview all the way to the conversation regarding my conversion.Employment firms may not be for everyone, but I would highly recommend speaking with Net2Source to anyone seeking a new job or career change.

    • Matthew Beard
      Matthew Beard Review from Google
      5.0

      Matthew Beard's Review Sourced from Google

      I’ve been with Net2Source for the past 8 months, and it’s been an incredible journey so far. The work-life balance here is exceptional. The flexibility and understanding from the leadership team have allowed me to maintain a healthy balance between my professional and personal life.Additionally, the company culture is amazing. It’s a supportive, collaborative environment where everyone’s contributions are valued. The team is always willing to lend a helping hand, and there’s a genuine sense of camaraderie among colleagues. It's a place where you feel encouraged to grow and thrive both personally and professionally.I’m grateful for the opportunity to work here and look forward to many more successful months with Net2Source!

    • archit sharma
      archit sharma Review from Google
      5.0

      archit sharma's Review Sourced from Google

      I recently completed over six incredible years with Net2Source Inc. This is an amazing organization, and I couldn’t be more grateful for the journey so far. The work culture here is truly inspiring, fostering growth, collaboration, and positivity at every level. I have had the privilege of working alongside some of the most supportive and talented coworkers, who make every challenge feel achievable.What truly sets this company apart is its management team—forward-thinking, approachable, and genuinely invested in the success of every employee. They consistently motivate us with exciting initiatives, clear communication, and a genuine commitment to creating a thriving workplace.This is a place where your hard work is recognized, and opportunities for growth are abundant. I am proud to be a part of an organization that values its employees and strives to bring out the best in everyone.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

ReceiveFreeProposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner