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Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
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Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...
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Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in...
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From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
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Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Pedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Alexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
We Are Known For Providing Exceptional Customer Service.We help clients build their dream customer support team with us. Our mission is to provide exceptional customer support and the back office you need to strengthen and expand your business...
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Scale Your Business. Let's be honest, “A Business That Isn’t Growing, Is Slowly Dying”. You should be focusing on strategies that bring you 10x Growth. GetCallers is here to help you achieve phenomenal growth by leveraging low-cost Outbound Cold Callers...
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Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...
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Signius Communications has 12 locations across the United States, providing expert call center solutions...
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Award-Winning Live Answering Services. HIPAA Compliant. 40+ Years of Experience. Superior Nationwide Solutions...
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8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...
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Benjamin Stowe's Review Sourced from Google
Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.
Jordan's Review Sourced from Google
This company is AWFUL! DO NOT USE THEM!Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.
David Shempert's Review Sourced from Google
8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed.I cannot believe that I actually recommended your service at one point.
Making Good On The Promise! These five words are more than our corporate tagline; they encapsulate the essence of what we do at ABC-Amega. From empowering credit professionals to making better credit-granting decisions to collecting debts our clients are owed around the world, we operate with a strong...
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Shehan Gunarathna's Review Sourced from Google
I've been getting emails frequently about a debt that I'm not even aware of. Dude I've never set off my foot beyond this country and how the heck could I owe you money for a hotel reservation in New Zealand? 😅. I wonder if this is some kind of a scam scheme similar to Microsoft tech support crap where Microsoft officials speaks to you in an indian accent about a missed payment.PS: Beware of the links that they send along with the emails.
Fausta T's Review Sourced from Google
Overall rude staff…one person I’ve worked with for the past year or so (Rick) has been great, and I very much appreciate him. However at least two (maybe three) other staff members have been pushy and rude. One just hung up on me this afternoon, before I finished what I was trying to say…talk about poor customer service! I thought part of customer service etiquette is that you shouldn’t hang up on a customer (you let them hang up first). Anyway, if not for the very respectful treatment from Rick, I’d be giving them 1 star. On that note, thanks Rick, for your patience and much more respectful approach.
Jeremy Beavers's Review Sourced from Google
well i was working here for 2 months, and was sadly let go today, I saw a bright future w/the company and thought i would be a long time employee, but apparently i was not meeting standards and #s they expected, which i was trained as good as you can through working wirelessly, i was talked to about numbers etc. which i busted hump to get to, however i guess it was not good enough..and the worst part about the job, was the non stop buffalo accent, and all the talk about the bills, and how great the worst team in nfl history is... they have never been able to pull the trigger, cause they are similar to the folks in buffalo.. it's the i am almost a new yorker, so since i can't hack the city, i'll act like i hate them even though they wish they lived in manhattan.. how could you not want to live there.. ill tell ya how you live in buffalo..I'm not quite sure as to what they wanted, but was blindsided w/a notice of termination today, sadly having no warning, write up, documentation of any kind. there were a few conversations w/a team lead, but outside of that there was no official documented warnings write ups, or anything period, which is a massive violation of my federal rights as a working employee in the usa..also beyond this the massive amount of regulations and laws they are in violations when it comes to the rights of consumers and debtors alike its amazing they have not gotten annihilated w/lawsuits.. they don't notify people of the calls being recorded and never have which is just shocking and possibly the most shocking breaking of any law in debt collections there is..regarding employee rights, and laws, they must have a paper trail of disclosed a signed forms notifying an employee of what they are needing to have adjusted, and fixed and the next steps, i received none of the above, i had conversations w/a team lead, but that was all.. luckily my brother, and uncle are partners in Arizona's 5th largest federal and individual state firms in the state. so will be exploring a massive lawsuit regards to favoritism as one employee is the spouse of management and is able to walk on water.. the incredible lack of disclosure regards to what needs to be done or the outcome if not.. i mean it goes on and on.. we will see, but i will definitely be pursuing and looking into a lawsuit as my employee rights are in massive violation.. so hey it will work out in the end, for me.. luckily no out of pocket legal cost from the fam so see yall in court.. and getting a check regardless.. good luck guys..
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
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Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
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Lisa Colucci's Review Sourced from Google
Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
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Admire Marketing's Review Sourced from Google
Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.
Wilcon Ando's Review Sourced from Google
I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.
Rasida Asgar's Review Sourced from Google
One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
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Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...
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Logix BPO provides secure, results-driven outsourcing solutions for customer support, back-office tasks, and remote staffing...
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Julieta Busico's Review Sourced from Google
The communication is transparent and seamless. They’re always available to answer any questions and provide updates on progress.
Jaiv Bolando's Review Sourced from Google
Logix BPO goes above and beyond in ensuring client satisfaction. Every project feels important to them, and they approach each one with a strong sense of commitment.
Lory Mae Velayo's Review Sourced from Google
Logix BPO provides excellent customer support. Their quick response time and friendly approach make them stand out from other service providers. I’ve had a great experience with them.
Fair Capital, your premier debt collection agency. Effective and affordable with a 'no recovery, no fee' policy. Maximum results with a positive approach...
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J's Review Sourced from Google
I’ve had a positive experience with Fair Capital. Interactions were polite, professional, and communication was clear. My issues were resolved and appropriate care was taken by the Fair Capital team. I would recommend for anyone considering their services.
eva alexandre's Review Sourced from Google
I loved working with them, especially Ben. Curtious, professional, and was able to get the payments from the client within a month (something that I was unsuccessful at for 6 months prior). Highly recommend.
Tricia Roberts's Review Sourced from Google
We haven't worked with collections companies very often, so I wasn’t sure what to expect, but my experience with Fair Capital was extremely positive. Their team was very responsive, always available to answer questions, and provided truly personal service throughout the process. They made everything straightforward and professional from start to finish. Exceptional experience overall.
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