Sheri Fazleabas Review from Google

5.0★

Sheri Fazleabas's Review Sourced from Google

I've had the pleasure of working with the Deksia team since January, and I'm astounded by their continued expertise. I partnered with Deksia, thinking I would only hire them for a new logo, but now it feels like they are part of the company, invested in it, and producing the brand.

Sabina Morgenlaender Review from Google

5.0★

Sabina Morgenlaender's Review Sourced from Google

Working with DEKSIA has been an absolute pleasure! They've more than doubled our advertising engagement, and our CTR is at an all-time high. The team is not only fun and patient but also critical thinkers who really listen to our unique goals and tailor their strategies accordingly. I’m thrilled with the results and will continue to work with them moving forward. I highly recommend DEKSIA to anyone looking for a partner that truly invests in your success!

Liz Hilton Review from Google

2.0★

Liz Hilton's Review Sourced from Google

If you are the type of person to question and challenge your partners, Deksia is not a good fit for you. I identified a weakness in Deksia's business which they thought was strong and I was treated like I was crazy. I did recieve an apology for my mistreatment of and the gross mismanagement of my account. The fact remains that I was upsold on digital marketing while Deksia had no competent staff to manage my search engine marketing (SEM). In the 6 months we worked together they neglected to verify my google account, they neglected to connect my google tag (so there was no way to optimize) and they reported bad data to make themselves look good. For the entire time I was paying them (and google!) they had my brand name in every search term. This went on for over 6 months! Why didn't I catch it sooner? Because I had a baby. I had trusted them to take care of SEM so I wouldn't have to worry about it. Once I was out of my postpartum haze and I was able to look under the hood. I found that over 85% of their reported sales were attributed to my hard earned organic reach. And yet they would self congratulate themselves and ask me to raise my SEM budget. When I revealed this to them they tried every gaslighting technique in the book. They took advantage of my trust in them. Their marketing VP even asked why they should spend time doing a postmortem of their mistakes when they could be spending time "making me more money". How can you move on and improve if you never examine your mistakes? Even getting them to admit they made all these errors took me hiring a 3rd party to generate reports and attribution models so we could uncover the truth of Deksia's performance or in this case lack thereof. There was no effort to make things better even after I had spent 6 figures with them on various projects. Instead I was billed for another 2 months after ending the relationship because it was in our contract. If you are signing a contract with them- take that part OUT! I had to pay them for doing nothing while I was paying someone else to fix the mess they made.Adam Bird is the glue holding this house of cards together and the only reason I do not completely regret working with Deksia. I came to them to elevate my brand, Swaddelini. Adam did a phenomenal job unveiling the DNA of the brand and giving me a deeper understanding of my customer. Shelly is also very talented. She took the direction from Adam to create brand messaging and imagery that did exactly what I wanted it to do. Deksia has strong creative talent that can deliver a good product; unfortunately, they lack the technical expertise to bring it home and they lack the leadership to build long lasting customer relationships.

tracy chester Review from Google

5.0★

tracy chester's Review Sourced from Google

Spinutech delivers world class products and customer service that exceeds all expectations. They created a website for our multiple-location business that drew our customers in and was easy to navigate for all. We highly recommend Spinutech. They are the best!

Mark Baier Review from Google

4.0★

Mark Baier's Review Sourced from Google

We have been working with Spinutech for around three years now. They have always been very prompt and professional. They helped us with our original web design and our ongoing advertising strategy. We have always been very happy with them and have recommended to several other businesses we work with. Keep up the good work.

Beth Sedberry Review from Google

5.0★

Beth Sedberry's Review Sourced from Google

I would highly recommend Spinutech for all your digital marketing needs. Their customer service has kept us at the top of our customer’s searches and at the forefront of their minds. We have seen a marked improvement in our business since beginning our working relationship with Spinutech and will continue to use them.

Tiffiny Meinert Review from Google

1.0★

Tiffiny Meinert's Review Sourced from Google

Friendly sales reps. DO NOT PAY IN FULL UNTIL WORK IS DONE!!Rush to get published even before any finalization is made. VERY slow to respond to changes. Very disappointed in online food ordering. The 3 orders we had online for a special event went into THEIR Square account and we have never been reimbursed! Most of our information was copied from our website (by another provider). Had to pay $99 for a subscription to Apple Developer, which should have been included in the contract. Last I have heard from them was 4/7/2020 responding to my cancellation letter sent and delivered on 3/30/2020. Said she would get back to me shortly. I even sent a cancellation letter via certified mail 2 months ago with no response.

Nathaniel Kemmer Review from Google

5.0★

Nathaniel Kemmer's Review Sourced from Google

Best marketing firm in town, hands down. If you need it done, they have an expert of staff to do it.

Diane Davidson Review from Google

5.0★

Diane Davidson's Review Sourced from Google

The staff are very very nice and helpful. I would definitely recommend this place to any business who needs there assistance.

Tracy Clark Review from Google

5.0★

Tracy Clark's Review Sourced from Google

Paul and Alesia were extremely helpful at every stage of the web design process, from ideation to back-end walkthrough and explanation. They are professional, efficient and extremely easy to work with, no matter your level of familiarity with the process, while also offering their services at a reasonable price. I would highly recommend them for all of your website/online needs.

Anya Charles Review from Google

5.0★

Anya Charles's Review Sourced from Google

I recently had the pleasure of working with DuckByte to build a website from scratch, and I couldn't be happier with the results. My website has a unique dual-personality, combining my freelance writing profession with my travel agency work. Rather than managing two separate accounts and sites, I wanted a unified platform, and DuckByte delivered perfectly.From the start, they created a comprehensive outline and incorporated all my ideas and feedback seamlessly. As someone who often experiences decision paralysis and needs professional input to reach conclusions, I couldn't have asked for better guidance. Alesia was amazing - patience with my thoughts and went above and beyond is tying up loose ends, from what photos to upload to setting up my email account - everything was covered, and then some.Alesia and Paul were an absolute pleasure to work with—professional, timely, and incredibly attentive to details I had overlooked. The end result is a beautiful, functional website that perfectly represents and helps grow both of my businesses. I'm thrilled with the outcome and highly recommend DuckByte for their exceptional work.