Sidharth Reddy's Review Sourced from Google
These people need to be stopped.Be very wary of them being in charge of your backups.They also set up your office in ways that make 0 sense. Instead of just doing a dedicated hdmi cable, they installed a weird cat 5 switch that we've been having issues with. The back of the computer had two hdmi ports. There was absolutely no reason to put in a switch besides charging more to add one. The tv's constantly go out do to their stupidity.I've been on hold for an hour to do a simple remote access connection. This is the 3rd time I've had to do this in the last month. In fact, I'm writing this review because i'm sick of waiting and gonna hang up again now.In the past, I had a team member request for IT Support and it took them 4 days to get remote access back up. We called multiple times and were on hold for 3 hours multiple times. The solution? Oh, that remote desktop was a little out of date and we needed to switch out the application (took 5 minutes).They've been understaffed for about a year.Part of IT is setting you up with a dedicated email support. If you don't have a business e-mail set up it hamstrings you and your team. If you do sign up with this team make sure you ask them for support with this but it's been 3 years and it's been a continual problem for us.Positive: They're cheap. You do get what you pay for though.
Thu Trinh's Review Sourced from Google
Jack and the team have been nothing short of perfect. Thanks for helping us build our dream office. Dentistry can sometimes be far behind in the times, so thanks for helping us set up the systems and tech to move forward with the time! We appreciate you guys. Time estimations, communication, promptness, scope of work, troubleshooting, the little details, the engineering for their work and the thought put in to create effective and efficient systems. Above and beyond, every single team member. Thanks y'all! Shout out to Blake and Michael! Thanks for your professionalism, promptness, and being extremely accurate with expectations and meeting us where we are going. We appreciate you!
Hayder Kafaji's Review Sourced from Google
⭐️⭐️⭐️⭐️⭐️Legend IT is absolutely phenomenal!Ian (the owner) is exceptional—knowledgeable, reliable, and always available when we need help. Since partnering with Legend IT, I never have to worry about losing internet or dealing with unexpected IT issues. That sense of anxiety is completely gone because I know Ian has everything under control.Our office runs seamlessly thanks to his proactive approach and fast response time. I can’t recommend Legend IT enough to any business owner looking for dependable IT support and true peace of mind.
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