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We Have Researched the Best London IT Support Companies For You

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$25,000 - $50,000
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  • Newwave Solutions

    Trusted Technology Solution Partner

    Newwave Solutions is a technology solutions partner with 15 years of experience and 300+ certified engineers across Japan, APAC, Europe, the US, and other global markets...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • Blockchain
    • Staff Augmentation
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    16 Projects Listed

    Newwave Solutions Services

    • Mobile App Development
    • Web Development
    • Software Development
    • Blockchain
    • Staff Augmentation
    • DevOps Consulting
    • AI Development
    • Cloud Consulting
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Native Creation.Inc
    • Marui Orimono Co., Ltd
    • Nittsu System Co., Ltd
    • Morning Geek
    • Scanto Tech
    • VinID
    • Dat Xanh
    • Bao Viet
    • Amazon
    • Microsoft
    Data sourced from the agency's DesignRush profile

    Newwave Solutions Reviews & Testimonials

    • Dung Pham, Executive MBA
      Dung Pham, Executive MBA Managing Director at Aleph Vietnam
      5.0 ★

      Web Development Review from Dung Pham, Executive MBA

      Newwave Solutions has demonstrated advanced technical knowledge in taking on complicated challenges related to customizing Umbraco to meet our requirements of CRM system integration. This team, with over 10 years of experience in .NET development, possesses deep technical proficiency, enabling them to deliver versatile solutions. Moreover, their in-depth experiences in using CRM APIs has allowed them to adopt an efficient data handling approach. It ensured a smooth synchronization between parties while maintaining security and scalability of the system.

    • Sam Zaid
      Sam Zaid Founder & CEO at Getaround
      5.0 ★

      Mobile App Development Review from Sam Zaid

      We partnered with Newwave Solutions to create a lifestyle app, and the outcome surpassed our expectations. They developed a product that resonates with our consumers by taking the time to deeply understand our brand and target audience. Their willingness to consider our suggestions and maintain strong communication throughout the project was commendable. The app has received excellent feedback, and were thrilled with our collaboration with Newwave Solutions.

    • Shawn Wilson, DBA
      Shawn Wilson, DBA Chief Executive Officer at BuildDirect (TSXV: BILD)
      5.0 ★

      Mobile App Development Review from Shawn Wilson, DBA

      We engaged Newwave Solutions to develop an app for our consumer products manufacturing company. They concentrated on enhancing the user experience (UX) and successfully integrated the app with our existing systems and databases for a smooth operation. We ended up with a fully functional app for both Android and iOS, and we were particularly impressed with its UX design. Newwave Solutions not only met all our timelines but also proactively resolved any issues that arose. Their expertise in UX design enabled them to deliver results that aligned perfectly with our needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    5.0 5.0 (65)
    4.9 4.9 (59)

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Frequently Asked Questions

What types of IT support can London IT support companies provide day to day?

London IT support companies handle the daily tech issues that keep a business running smoothly. Their day-to-day support services include: 

  • Help desk support 
  • Device setup and troubleshooting 
  • Network monitoring 
  • Software updates 
  • Security monitoring 
  • Email and account management 
  • Backup checks 
  • Remote and on-site technical support 

How do IT services companies in London improve security and reduce risk?

IT services companies in London improve security by tightening your systems, reducing weaknesses, and watching for threats in real time. They also put controls and backups in place so issues don’t turn into major losses.  

  1. Continuous monitoring 
  2. Patch and update management 
  3. Firewall and antivirus management 
  4. Access control and permissions checks 
  5. Data backup and recovery planning 
  6. Employee security training 
  7. Incident response support 

What certifications should an IT services company in London have for compliance?

An IT services company in London should hold certifications that prove it meets strict security and compliance standards: 

  • ISO 27001 shows it manages information security correctly 
  • Cyber Essentials or Cyber Essentials Plus confirms that it protects against common cyber threats 
  • ISO 9001 helps prove quality management 

Some companies also carry sector-specific compliance, like GDPR readiness or PCI DSS, if they handle payments. 

How fast can a London IT support company respond to outages or incidents?

Most London IT support companies respond within minutes for critical outages. Many offer guaranteed response times under an SLA, often 15 to 60 minutes depending on the plan. 

High-priority incidents usually get immediate remote attention. On-site support can arrive the same day when needed. The exact speed depends on your service level agreement.

What is included in a standard IT support package from a London provider?

A standard IT support package from a London provider covers the core services a business needs to stay operational. 

  • Help desk support 
  • Device setup and troubleshooting 
  • Network monitoring 
  • Patch and update management 
  • Security tools management 
  • Backup monitoring 
  • User and email management 
  • Remote and on-site support 

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