Sara Tetlow Review from Google

5.0★

Sara Tetlow's Review Sourced from Google

My company work with Sereno IT Support and they have been extremely helpful and efficient when responding to queries and issues I've had. I would highly recommend them

Will Oldcorn Review from Google

5.0★

Will Oldcorn's Review Sourced from Google

Sereno has been our IT support provider for the past 2.5 years and has been consistently excellent. The team is highly responsive, knowledgeable, and proactive, resolving issues quickly and minimising disruption to the business. They take the time to understand our systems and requirements, providing tailored rather than off-the-shelf support. Communication is clear, professional, and reliable.

James Cooper Review from Google

5.0★

James Cooper's Review Sourced from Google

Sereno help us keep our workplace computers secure, addressing potential issues before they become problems. Their response time is always prompt and their user friendly portal makes managing all our IT needs seamless and efficient. The team is professional, knowledgeable and genuinely cares about supporting our business.

Abhi Shah Review from Google

4.0★

Abhi Shah's Review Sourced from Google

Our company had an excellent experience working with Techno Infonet, who provided us with ERP software and solutions at a reasonable cost. The software is currently in the development stage, and their support staff has been generous, responsive, and supportive throughout the process

Sanjay Parmar Review from Google

5.0★

Sanjay Parmar's Review Sourced from Google

I had an excellent experience with Techno Infonet. The staff was friendly, the service was quick, and the quality exceeded my expectations. Highly recommend!

Jean Jeffery Review from Google

5.0★

Jean Jeffery's Review Sourced from Google

What a great service. No appointment, but Josh was very ready to help with my laptop problems. What a helpful, courteous and knowledgable young man. He sorted my problems quickly and with a smile. Can highly recommend this company.

Annette Chambers Review from Google

5.0★

Annette Chambers's Review Sourced from Google

SynStar IT provide excellent support. Our PC was repaired efficiently and in a timely manner. The staff are professional, knowledgeable and friendly. I have no reservations in recommending SynStar (Rake, Petersfield) for IT support.

Jane Baalam Review from Google

5.0★

Jane Baalam's Review Sourced from Google

Whilst I am only a small organisation and do not require much in the way of support, Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Ben Lord Review from Google

1.0★

Ben Lord's Review Sourced from Google

I’m not usually one for making posts like this about other companies I do business with but given what I’ve experienced over the last 5 years, I feel very compelled to raising awareness into my experiences with Dotsquares.Initially, this company was very good at handling our website requirements. It was thanks to this that when I became the owner of Lorryspotting.com that I figured it would make sense to have them upgrade that website. It was a big project but with all the accolades and expertise that Dotsquares boasts about, it seemed to be within their scope of capability.Instead, it turned into the most miserable of projects that was riddled with the purest incompetence that I’ve had the misfortune to witness in almost 20 years of business. As per their terms of business, I advanced paid for part of the project yet they were incapable of delivering a functioning website. Added to this, the ageing status of the old site meant we suffered a server failure 16 months ago and when restoring the old site, it was proven that Dotsquares negligently compromised the colossal amount of data held on that site to potential hackers. By this point, enough was enough. Despite so-called “project managers” apparently understanding my business, they became mouthpieces with a catalogue of excuses and rhetoric that failed to take responsibility enveloped by expectations we would continue to pay to fix what they had caused.Ordinarily, escalating this to a company’s CEO should yield an immediate improvement to rectifying a situation. The CEO of this company ignored my email and relegated its handling to the very people causing the problem and failing to deliver any outcomes. It was therefore with no other alternative that I had to commence legal proceedings against this company. Despite repeated attempts to defend what was in essence an indefensible position, we reached a settlement on the matter, the terms of which I’m bound by a confidentiality order but has avoided it being played out before a Judge.Based on my reflections, this company may theoretically claim to value their customers but in reality their actions speak far louder. They do not deserve to be in business and I can’t even begin to fathom how they deal with some of the brands that their client list cites. I would absolutely urge anyone who does, or considers to work with them in any capacity to run for the hills - you will regret it otherwise! I only wish I had of checked out some of the reviews that are out there - reflecting on them now resonates virtually a carbon copy as to my experiences!

Aussie Lamp Centre Review from Google

5.0★

Aussie Lamp Centre's Review Sourced from Google

Congratulations to Dotsquares on 23 Amazing Years! 🎉A big congratulations to the entire Dotsquares team on reaching this incredible milestone! Special thanks to Manish Gujral, Priya, Pravin, Reetu, Jaishiv, and Ramavtar for your exceptional contributions.A special shout-out to "The A team" Manish Gujral, Priya, Pravin, reetu, Jaishiv, and Ramavtar for your exceptional contributions and dedication to this journey. We have been privileged to work with the digital marketing and development team for the last 4 years, and it’s been a fantastic experience. Here’s to many more years of success and innovation!

Palak Vig Review from Google

1.0★

Palak Vig's Review Sourced from Google

I have been waiting for my website to be completed for two years now, and the experience has been increasingly frustrating. The lack of timely communication and follow-ups from their side has been disappointing. Despite my repeated efforts to get updates and move things forward, progress has been unreasonably slow. I expected a much higher level of professionalism and responsiveness. I hope they take this feedback seriously and improve their communication and delivery timelines moving forward.