Riel Review from Google

5.0★

Riel's Review Sourced from Google

I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

Donald Romeo Review from Google

5.0★

Donald Romeo's Review Sourced from Google

I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

Cameron Anchondo Review from Google

5.0★

Cameron Anchondo's Review Sourced from Google

ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

Dionysus Review from Google

5.0★

Dionysus's Review Sourced from Google

Unfortunately, there are no small, green omnipotent children, nor are there forest rangers, but there are a lot of smart people here and it kinda looks like an academic building in terms of architectural style. Just think twice before throwing a handful of leaves at someone. However, there are sentient fungi here, so take that as you will.

Eugen Krenz Review from Google

1.0★

Eugen Krenz's Review Sourced from Google

Absolute Non-Delivery and Ignorance of Client Needs - Legal Steps Being TakenI rarely write reviews, but my experience with Sumeru Inc. so abysmal that I feel compelled to warn others. I contracted this company for a high-value project, expecting professional and timely delivery as per their promises. What I received was nothing short of a disaster.Non-Delivery: Despite repeated assurances and deadlines, not only was the project delayed, but what was eventually sent was incomplete and of such poor quality that it was entirely unusable.Financial Duress: The sum charged for this project was exorbitant, especially considering that nothing of value was delivered. Payments were demanded under threats of halting the project, which now feels like outright extortion.No Source Code: Contrary to what was agreed upon, no source code files were provided, rendering any potential fixes or improvements impossible.Refund Ignored: Upon confronting them about these issues and asking for a refund, I was met with complete silence. My messages have been ignored, forcing me to take legal action.This has been a costly and time-consuming ordeal. I strongly advise against engaging with Sumeru Inc. Their lack of professionalism, poor execution, and complete disregard for their clients' needs are alarming. I am now in the process of taking legal steps to recover my losses.

Charlie Baldwin Review from Google

5.0★

Charlie Baldwin's Review Sourced from Google

It was great working with Sumeru. We received comprehensive quality training on salesforce and other programs vital to our organization. They have wonderful, helpful people there.