Anonymous Entrepreneur & Founder at Dance Fitness Studio

5.0 ★

Web Design Review from Anonymous

Digital Ink redesigned a dance fitness studio’s website and also produced a marketing video to support its launch. Alongside this, they conducted market and competitor research and created custom email templates. The client, pleased with the outcome, noted that even though the site is newly launched, the quality of work has been excellent. The team communicated clearly, honoured deadlines, and fostered a collaborative environment that made the client feel fully involved in the project.

Anonymous Consultant at Personal Injury Attorney's Advertising Company

5.0 ★

Branding Review from Anonymous

An advertising company partnered with Digital Ink for branding, business consulting, and UI/UX design. The team developed user personas, carried out in-depth research, and built the website’s interface and experience. The client noted that Digital Ink’s customised approach and structured process made a real difference. Projects were delivered on schedule, communication was clear, and the team showed patience and understanding during review stages. Their thoroughness and ability to grasp the project’s complexities truly stood out.

Anonymous Director of Product Marketing at SaaS mortgage company

5.0 ★

Branding Review from Anonymous

A SaaS mortgage company brought in Digital Ink to shape their brand strategy, which included designing a new logo, building a visual identity, and defining their overall vision. The client shared that the results surpassed expectations, highlighting the team’s creativity, talent, and supportive approach. Digital Ink provided clear guidance throughout the project, stayed on schedule, and remained responsive to feedback and ideas through consistent communication via email and virtual meetings.

Jay Monday Owner at The Cooling & Plumbing Co

1.0 ★

Web Design Review from Jay Monday

I was introduced to CI Web Group at a Daikin AC presentation. The owner was former military so I hoped for honor & integrity. The performance delivered was ultimately dishonorable & unethical. I was promised an AI website that was not a template website. They used a template website builder to build my site. All of the content was copied & pasted from other sites they have build and everything was AI generated so nothing was original, which all of the AI search engines will completely ignore due to their algorithms. The contract was not completed in the time the promised. They charged for monthly SEO but did absolutely nothing and wasn't hosting my site so there was no way for them to be actually be "working" on anything SEO related. They hounded me for the monthly SEO fees they were charging but the communication was non existent and their performance was severely lacking. I had an independent IT consultant review everything, present all of the findings and at the end of the day CI Web Group was proud they took advantage of a soldier and didn't want to be honorable and refund my money for a project that didn't meet promised timelines but most importantly the quality they promised. What they charged in comparison to what they delivered is what is called highway robbery. Please think twice about doing work with this company. Also Google their company and you will find employee based reviews that also sow a solid 2.2 star rating from their unhappy employees.