Cloudstaff

Over last 2 years, the service has fallen to below minimum levels. Getting hold of the Account Mgr for support is simply impossible as despite leaving multiple messages and multiple emails, they simply don't care and wont respond. "

Buyer beware:There is no office in Sydney and the pictures on their profile are fake. They do not have any staff in Sydney.Their staff retention is very low despite charging us above market rates, hence staff leave without notice after a week or 2 which cost us a lot of money and time. They were initialy polite but very abset-minded and we were passed from one manager to another. Communication becase very poor as soon as an agreement was signed (which we asked to correct on 4 occasions as it had errors). The owe us over $2000 advanced payment as we pulled out after a couple of their Filipino staff has disputes with them and left, giving them notice (which was not even passed to us until we asked why they were not showing up).These incidents and the money owed to us were confirmed in emails however they are trying to get a further $7000 from us through EC debt collectors. We did not want to give businesses 1 star reviews or spend our time chasing $2k but the fact that they sold our account to a debt collection agency is gobsmacking. We regret having dealt with them, The whole experience has cost our business so much time and was painful at best.Edit:they never reach out to us to apologise and instead pushed to have us scammed for more money. "

Don't touch them. All the communication in the world, but once you have signed the dotted line, the don't care. "

I had the misfortune of choosing Cloudstaff for our staffing. Big mistake on my part. My advice to any accounting firm is to steer clear of Cloudstaff, and look at other options. "

"Cloudstaff is an absolute game-changer! Their professionalism, efficiency, and dedication are unmatched. They consistently go above and beyond to deliver exceptional support, making every collaboration seamless and productive. Working with Cloudstaff feels like having a reliable partner who truly cares about your success. Highly recommend their services—they’re simply the best!" "