Marcel Van der Horst Photographer's Review Sourced from Google
Avoid this company at all costs. Like many others have experienced, I was cold-called by a smooth-talking external sales agent whose sole purpose was to close the deal. They hit hard with relentless pressure, testimonials, and Zoom calls designed to wear you down. I reluctantly signed up for a six-podcast package costing over $3,000 AUD — an absurd amount for what’s delivered (and I haven’t even received half of it).After signing, communication turned into a mess of generic emails and poor service. I was assigned an "Account Manager" — clearly an overseas VA — who lacked professionalism, had broken English, and provided no follow-up. Even emails from their so-called boss, Lewis, go unanswered. It’s obvious these are automated, unmonitored canned emails. Reaching out via LinkedIn went nowhere.At one point, after not hearing anything for months, I pushed for a reply and eventually learned my account manager had left — with zero communication about it. Weeks between emails, late-night replies before weekends, and radio silence in between has become the norm. Their media manager — again, clearly a VA — takes months to edit or deliver clips.Nearly two years in, the results are basically non-existent. I’ve had to shift my messaging and target audience myself. Boost’s response? Push me into a "PR campaign" with no clear explanation of the benefits or process. They claimed to have contacted all relevant podcasts, but results say otherwise — most don’t respond or aren’t relevant. I even sourced my own guest spot and sent in a professionally recorded video, only to receive low-res, AI-generated clips in return, with poor captions and no proper intro hooks. Of the six podcasts promised, only two came through.The promo flyer they made was poorly done and required updates — I had to chase them for even the smallest edits, with no updated version ever provided.When I demanded actual proof of their PR campaign effectiveness, they sent me an email with 100 vague, redacted screenshots of testimonials — no names, no context, and no real value. It felt like smoke and mirrors. I honestly don’t believe they understand what an effective PR campaign even is.In today’s world, where content creation tools are readily available, companies like Boost Media are losing relevance fast. They boast of a vast "Podcast Network," but what they really have is just a spreadsheet of names — no statuses, contact info, or proof of outreach. When I asked for it, that’s all I got — a basic list.I’m now over $3,000 out of pocket, with no meaningful return and no partial refund, even though they’ve failed to uphold their end of the contract. It’s too late for a chargeback, and I’ve been left with wasted time and a bitter experience. That money would’ve been far better spent on Google SEO, Meta ads, or legitimate directory listings.Final red flag: their last Instagram post was over 70 weeks ago, and they don’t respond to Google reviews. That tells you everything you need to know about how much they care.Avoid, avoid, avoid.
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