Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.

Find a Top Reputation Management Company in the USA for Your Next Project

27 Companies - Rankings updated: September 09, 2026

Reputation management companies on DesignRush are assessed for ORM expertise, service effectiveness, and authentic client reviews. Some online reputation management listings may be paid.

Expertise
Food and Beverage
Under $1,000
Sort by: Sponsored
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  • Sky SEO Digital

    Digital Marketing Results, Delivered.

    Sky SEO Digital works with a diverse range of clients from a variety of sectors. Our marketing gurus are ready to assist you in establishing a marketing strategy that will propel your company forward. Our services include a thorough consultation to assist in identifying gaps and possibilities and developing a...

    Top Services:

    • SEO
    • Reputation Management
    • Web Design
    • WordPress Website Design
    • Web Development
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    Sky SEO Digital Services

    • SEO
    • Reputation Management
    • Web Design
    • WordPress Website Design
    • Web Development
    • PPC
    • Digital Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Queen Voyages
    • City Wonders
    • Husqvarna
    Data sourced from the agency's DesignRush profile

    Sky SEO Digital Reviews & Testimonials

    • Stephen Kuhl
      Stephen Kuhl Co-Founder and CEO at Burrow
      5.0 ★

      Digital Marketing Review from Stephen Kuhl

      Sky SEO was quite amazing while dealing with us. Bryan was great, especially in handling communication and making sure our satisfaction was met. We have been getting significant contributions from our project with them.

    • Nicole Hess
      Nicole Hess Sr Content Strategist at Perficient
      5.0 ★

      Digital Strategy Review from Nicole Hess

      Bryan provides complete SEO service from technical to content and authority building strategies. He works fast and efficiently. I'm glad to have partnered with him for my company's SEO needs!

    • Jason factor
      Jason factor CEO at BAR ON DEMAND
      5.0 ★

      Web Design Review from Jason factor

      Sky SEO went above and beyond my expectations. As a small business owner and amateur marketer, I wasn't searching for the monthly/annual contract that most other companies offer- I wanted a professional, once-over assessment of my existing work, handled by an expert who wasn't afraid to get their hands dirty. Bryan dove right in. He provided the personal attention that I give my own clients, and respected my opinion when asked of me. And my website has never looked better. Forget the others and call this company now!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (10)
    5.0 5.0 (38)

  • Thrive Internet Marketing Agency

    Your Trusted Digital Marketing Partner

    Thrive Internet Marketing Agency is an industry-leading digital marketing service provider that delivers performance-driven marketing strategies. We have generated +2.4M conversions for SEO clients and over $14.6 million in revenue for eCommerce businesses (as of 2021)...

    Top Services:

    • Web Design
    • Social Media Marketing
    • PPC
    • SEO
    • Video Production
    • Show more
    Location
    Arlington, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    20 Projects Listed

    Thrive Internet Marketing Agency Services

    • Web Design
    • Social Media Marketing
    • PPC
    • SEO
    • Video Production
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Tavistock Group
    • Hurom
    • Ready Seal
    • Austin College
    • Open Connectivity Foundation
    • Downtown Abilene
    • Affiliated Bank
    • SP Air USA
    • Green Residential
    • Stovall Construction
    Data sourced from the agency's DesignRush profile

    Thrive Internet Marketing Agency Reviews & Testimonials

    • Lyra Madding
      Lyra Madding Chief Marketing Officer at LOTH
      5.0 ★

      Web Design Review from Lyra Madding

      We had a great experience working with Thrive on our website. They delivered a beautifully designed, highly functional site that truly reflects our brand and goals. Beyond the quality of the work, their responsiveness really stood out they were quick to answer questions, open to feedback, and proactive in finding solutions. The process felt collaborative and efficient from start to finish. Were extremely happy with the final result and would confidently recommend them to anyone looking for a reliable, talented web team.

    • Caleb A. Hall
      Caleb A. Hall Manager at Staffmark
      5.0 ★

      SEO Review from Caleb A. Hall

      Prompt service with great attention to detail.

    • John Pennypacker
      John Pennypacker SVP of Sales and Marketing at Deep Cognition
      5.0 ★

      Web Design Review from John Pennypacker

      Thrive Marketing has been a game-changer for our digital presence. We came to them needing more than just a website refresh we needed a full strategy to attract, convert, and engage our audience online. Thrive delivered. They started with a complete website redesign that didn't just look better, it performed better. The new site is clean, fast, easy to navigate, and optimized for lead conversion. It reflects our brand and has significantly improved how we present ourselves to the market. From there, Thrive helped us build out a strong content strategy. Their blog content is thoughtful, well-researched, and SEO-driven. They don't just write to fill space, they create assets that bring real traffic and support our business goals. One of the biggest impacts has been on SEO. Thrive helped us target high-value keywords, fix technical issues, and earn quality backlinks. We've seen consistent growth in organic traffic and an increase in qualified leads as a result. They've also helped us get featured in relevant industry articles, further boosting our visibility and credibility. Lead generation is up, our search rankings are stronger, and were now being found by the right audience. Best of all, Thrive continues to support us with updates, analytics, and ongoing strategy, they really feel like an extension of our team. If you're looking for a reliable, strategic marketing partner to grow your digital presence and drive real results, we highly recommend Thrive Marketing.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.4 4.4 (8)
    4.8 4.8 (168)

  • SBO Buzz

    At SBO Buzz, we are focused on supporting small business owners. Our goal is to help businesses that don't have big budgets and want to maximize value and impact. We work with small businesses of all sizes and have expertise with franchises and medical/dental/chiro/podiatry practices...

    Top Services:

    • WordPress Website Design
    • PPC
    • Digital Marketing
    • SEO
    • Reputation Management
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    5 Projects Listed

    SBO Buzz Services

    • WordPress Website Design
    • PPC
    • Digital Marketing
    • SEO
    • Reputation Management
    • Social Media Marketing
    • Advertising
    • eCommerce Development
    • Digital Strategy
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pearle Vision Licensed Operators nationwide
    • Kumon Learning Center franchisees
    • Gardi & Haught
    • The Endorphin Effect
    • Eastside Orthopedics &Sports Medicine
    • Todays Dental of Illinois
    • Big Bend Family Eye Care
    • Spectacular Eyecare
    Data sourced from the agency's DesignRush profile

    SBO Buzz Reviews & Testimonials

    • Donna Hawley
      Donna Hawley owner at Maple Grove Pearle Vision
      5.0 ★

      Digital Strategy Review from Donna Hawley

      We have used this company for over 8 years and their work is spot on in every way. We rely heavily on their services, and for recommendations with new strategies. They always deliver! They're responsive and knowledgeable, and we will continue to do business with them for the foreseeable future. Highly recommend.

    • Sheryl Vazquez
      Sheryl Vazquez Broker at CSG Capital, powered by EXP Commercial
      5.0 ★

      WordPress Website Design Review from Sheryl Vazquez

      The team at SBO Buzz really came through for me! I was in the process of switching over from another website platform, to Wordpress. I did not realize I would have to redesign my website from scratch! I felt like I really messed things up! I enlisted the help of SBO Buzz, and my website looks great and does exactly what I need it to do! Including pulling over my social media sites, reviews, and integrating the call to action buttons I had incorporated. Thank you!

    • Deepak Agarwal, DMD
      Deepak Agarwal, DMD Dentist/owner at House of Smiles, PC
      5.0 ★

      Dental Review from Deepak Agarwal, DMD

      Salil has been absolutely a game changer for our practice. I fully recommend him to take your business to the next level.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    5.0 5.0 (7)

  • Back2Basics

    Helping Small Business Owners Do More to Tackle Business Marketing Goals With The Power of 2!

    Back2Basics is a boutique brand management agency specializing in advocating for the true small business owner, solopreneur, or local nonprofit chapter who could use an extra hand and guidance when it comes to brand design, messaging and content strategies, website design or maintenance, print marketing...

    Top Services:

    • Public Relations
    • Reputation Management
    • Branding
    • Digital Strategy
    • Video Production
    • Show more
    Location
    Minneapolis, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $129/hr
    Minimal Budget
    Under $1,000

    Back2Basics Services

    • Public Relations
    • Reputation Management
    • Branding
    • Digital Strategy
    • Video Production
    • Web Design
    • Digital Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dr. Jan Hoistad
    • Tammy O - Business Consulting
    • Megan Schall - Nutrition Consultant
    • Millam Real Estate Group
    • Bialke Insurance Agency
    • Piletich and Skokan, P.A.
    • The Zach Burke Agency
    • Carefree Bookkeeping
    • Skapar Design & Build
    • Michelle Caron Agency
    Data sourced from the agency's DesignRush profile

    Back2Basics Reviews & Testimonials

    • Lori Millam
      Lori Millam Owner at Millam Real Estate Group
      5.0 ★

      Branding Review from Lori Millam

      Tanya with Back2Basics is AAAAA-MAZING! My team is so impressed with her knowledge and professionalism. She helps us with vision including creative ways to market. She has helped us rebrand and continues to keep us focused on a consistent message. Clarity and overall game plan is important to us, and she helps with all of it! Our website looks beautiful! She is willing to go above and beyond and truly truly cares about her clients! Thank you Tanya and team!

    • Melinda Bialke
      Melinda Bialke Owner at Bialke Insurance Agency
      5.0 ★

      Small Business Review from Melinda Bialke

      Tanya is always great to work with and not only is professional, but her work she does is professional as well!

    • Michelle Caron
      Michelle Caron Review from Google
      5.0 ★

      Michelle Caron's Review Sourced from Google

      Partnering with Back2Basics has helped me strengthen my brand as an independent insurance broker. From strategy to seamless execution, they keep my content fresh, relevant, and aligned with the real risks my clients face. I especially value their quick action against misinformation and their support in promoting local nonprofits I care about. Like me, they live and work in the same community — and that makes all the difference. #SmallBusinessSupport #InsuranceBroker #LocalPartners #BrandTrust

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)
    5.0 5.0 (37)

  • Sarabi Media

    Social Media Management Made Easy.

    We provide local businesses with the tools to improve their online presence and reputation and grow their bottom line...

    Top Services:

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • Branding
    • Web Design
    • Show more
    Location
    Colorado Springs, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    Under $1,000

    Sarabi Media Services

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • Branding
    • Web Design
    • Graphic Design
    • Reputation Management
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mobo Cruiser
    • Tabula Rasa Essential
    • Uncorked Wine Shops
    • Healthy Pets Mountain West
    • Peaks Recovery Center
    • Winn Clark Coaching
    Data sourced from the agency's DesignRush profile

    Sarabi Media Reviews & Testimonials

    • Nicholas Salvemini
      Nicholas Salvemini Program facilitator at Higher Grounds Management
      5.0 ★

      Social Media Marketing Review from Nicholas Salvemini

      Ana is a spectacular woman, truly makes me feel comfortable in all areas of business where I have questions. Always there when I need adjustments to my media and is reliable no matter the task. I highly recommend her if you are looking for any information regarding the importance of having effective social media platforms representing your business. One of a kind!

    • Tynan Mason
      Tynan Mason President at Higher Grounds Mgmt
      5.0 ★

      Social Media Marketing Review from Tynan Mason

      "Ana of Sarabi Media goes above and beyond for all her clients. Her & her team are extremely fast, efficient, and hands down most bang for your buck. She takes the time to ask the right questions to fully understand your business which let me know she genuinely cares. Approximately 3-4 years ago she helped turned our startup into something extremely special and for that I can’t recommend her and her team enough! We couldn’t of done it without her!!! Your in great hands!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)

  • Danford Digital Marketing

    Expand, Sell, and Succeed with Our Tailored Digital Marketing

    Danford Digital, based in Dallas, TX, is your full-service digital marketing partner, bringing innovative thinking and creative excellence to every online marketing project. We are dedicated to understanding your unique needs and believe in infusing a human touch into every digital campaign. With a commitment...

    Top Services:

    • Web Design
    • SEO
    • Web Development
    • PPC
    • Social Media Marketing
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    Danford Digital Marketing Services

    • Web Design
    • SEO
    • Web Development
    • PPC
    • Social Media Marketing
    • Digital Marketing
    • CRO
    • Reputation Management
    • Digital Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bravo LMFT
    • Above Ground Roofing
    • Highland Painting
    • Poolseidon
    • Storm Roofing Co.
    Data sourced from the agency's DesignRush profile

    Danford Digital Marketing Reviews & Testimonials

    • Glenn Thompson FIMI
      Glenn Thompson FIMI Development Manager at SMESTOW COMPREHENSIVE
      5.0 ★

      Web Development Review from Glenn Thompson FIMI

      Danford digital has demonstrated exceptional expertise in SEO, delivering tangible results for our online presence. Their strategic approach and attention to details have significantly boosted our search engine rankings, leading to increased organic traffic and improved visibility. The team's professionalism and transparent communication make them a reliable partner for any business looking to enhance its online performance through effective SEO strategies.

    • Allie Browning
      Allie Browning Review from Google
      5.0 ★

      Allie Browning's Review Sourced from Google

      Such a great team! Super efficient and full of helpful resources. They took the time to understand my goals and ensure the correct steps were taken to reach them.

    • Ryan Baldridge
      Ryan Baldridge Review from Google
      5.0 ★

      Ryan Baldridge's Review Sourced from Google

      Kristen at Danford digital is a great communicator and easy to work with. She’s responsive and works quickly- and I love that she’s nearby in DFW!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    5.0 5.0 (3)

  • Stand-Up.Marketing

    Making Marketing Simple with Websites & Digital Strategies that Help Your Business Stand Out

    Stand-Up.Marketing helps businesses grow through high-performing websites and bundled digital marketing solutions. We specialize in designing user-friendly, SEO-optimized websites combined with targeted services like PPC, email marketing, and local SEO. Whether youre a startup or established business, we...

    Top Services:

    • Web Design
    • SEO
    • PPC
    • Email Marketing
    • eCommerce Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Stand-Up.Marketing Services

    • Web Design
    • SEO
    • PPC
    • Email Marketing
    • eCommerce Development
    • eCommerce
    • Design Services
    • Reputation Management
    • Digital Strategy
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kush Art Gallery
    • Game Changer Bait
    • Pathways Gymnastics
    • Feng Cha Irving
    • Feng Cha Grand Prairie
    • Team Texas Diving
    • II Creeks Plaza
    • Diamonds Cabins
    • HomeBuyersLLC
    • RhemaDFW
    Data sourced from the agency's DesignRush profile
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  • MarcelHeap

    Creativity in Our Blood Line.

    MarcelHeap is a premier digital agency in USA, specializing in innovative design, development, and digital marketing solutions. We empower businesses to thrive in the digital era by crafting user-centric websites, scalable applications, and data-driven marketing campaigns...

    Top Services:

    • Logo Design
    • Reputation Management
    • Web Design
    • eCommerce Development
    • Web Development
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    MarcelHeap Services

    • Logo Design
    • Reputation Management
    • Web Design
    • eCommerce Development
    • Web Development
    • SEO
    • Digital Marketing
    • Content Marketing
    • Social Media Marketing
    • PPC
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • eCommerce Industry
    • Automotive Industry
    Data sourced from the agency's DesignRush profile
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  • Diner Designer

    Diner Designer is a leading online marketing agency that specializes in restaurants.

    Diner Designer is a leading online marketing agency specializing in digital marketing for restaurants. We manage your social media channels, design your website, and market your business to increase sales and boost your online presence...

    Top Services:

    • Reputation Management
    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    • Show more
    Location
    Foxfield, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

    Diner Designer Services

    • Reputation Management
    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Marie Callender's
    • Steve's Snappin' Dogs
    • Gaetano's
    • Il Posto
    • Gabby's Gourmet Bagelatessen
    • The Warren Byrne Show
    • 1515 Restaurant & Lounge
    • Citron Bistro
    • Opa Grill
    Data sourced from the agency's DesignRush profile
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  • The Big Mouth PR

    We Don't Whisper, We ROAR.

    The Big Mouth PR is a loud-by-design brand & PR studio for the founders, executives and brands who refuse to be the best-kept secret...

    Top Services:

    • Digital Services
    • Public Relations
    • Branding
    • Reputation Management
    • Media Buying
    • Show more
    Location
    Bloomington, Minnesota
    Number of Employees
    100 - 249
    Average Hourly Rate
    $149/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    The Big Mouth PR Services

    • Digital Services
    • Public Relations
    • Branding
    • Reputation Management
    • Media Buying
    • Event Marketing
    • Creative Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Finance Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
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  • Agent Hi5 Marketing

    Local Business Growth Experts

    Agent Hi5 Marketing (formerly Agent Hi5 Productions) is a digital marketing agency based in Oakland, CA, and serves clients throughout the United States and is the brainchild of Brian K. Saunders. We offer a diverse range of services including reputation marketing, social media marketing, video marketing, web...

    Top Services:

    • Video Production
    • Social Media Marketing
    • Digital Marketing
    • Video Marketing
    • Reputation Management
    • Show more
    Location
    Oakland, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    Under $1,000

    Agent Hi5 Marketing Services

    • Video Production
    • Social Media Marketing
    • Digital Marketing
    • Video Marketing
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Generators Unlimited, Inc.
    • Denise Nicholas Official Website
    • Hattin Construction Management
    Data sourced from the agency's DesignRush profile
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  • Canyon Peak Group

    Digital Marketing Agency + Branding & Web Design.

    At Canyon Peak Group, we turn creative sparks into impactful brands. With a mix of sharp strategy and bold ideas, we help businesses shine in a crowded world. Whether you're looking to elevate your online presence or craft a memorable campaign, we've got you covered with a variety of brand building tactics...

    Top Services:

    • Social Media Marketing
    • Reputation Management
    Location
    Colorado Springs, Colorado
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Canyon Peak Group Services

    • Social Media Marketing
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Elysian Salon
    • Jaks Brewery
    • Purple Toad Social Tap
    • High Plains Water Solutions Inc
    • Laverty Cyber
    Data sourced from the agency's DesignRush profile
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  • Maxify Marketing

    Maxify Marketing specializes in increasing visibility for local businesses.

    True or false? Your business is too small to find new clients online. False! Are you sick of spending money on marketing that doesn't work? Are your employees twiddling their thumbs because their calendars aren't full? If you are you a small to medium-sized local business that provides services to your...

    Top Services:

    • Digital Marketing
    • SEO
    • Web Design
    • PPC
    • Social Media Marketing
    • Show more
    Location
    Mesa, Arizona
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    Maxify Marketing Services

    • Digital Marketing
    • SEO
    • Web Design
    • PPC
    • Social Media Marketing
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Owens & Perkins Family Law
    • Kolikoff & Company
    • Phoenix Pro Landscaping
    • Arizona Reliable Movers
    Data sourced from the agency's DesignRush profile

    Maxify Marketing Reviews & Testimonials

    • Marita Olson
      Marita Olson Review from Google
      5.0 ★

      Marita Olson's Review Sourced from Google

      Tim Palmer came through for me on a moment's notice to help me with my Google business profile. I am late the Google Reviews game, so I reached out to him to help me get started. He is very knowledgeable and easy to work with. I highly recommend him.

    • Stefanie Jochums
      Stefanie Jochums Review from Google
      5.0 ★

      Stefanie Jochums's Review Sourced from Google

      I recently had a consultation call with Tim to discuss how he might be able to assist with our marketing needs. Tim was incredibly informative and professional throughout our conversation. He was very respectful when I mentioned that we weren't ready to move forward with marketing at this time. Even knowing this, he still offered several helpful tips, which I greatly appreciated. I highly recommend Tim if your business is looking for assistance with marketing.

    • Tyler Sherman
      Tyler Sherman Review from Google
      5.0 ★

      Tyler Sherman's Review Sourced from Google

      I have been using Tim and his team at Maxify marketing for SEO for three businesses that my wife and I own and couldn't be happier. His tailored approach to each of our types of businesses and their unique markets really show in the different way he implements strategies to keep us at the top of google searches! Thank you so much for your help and we will continue to use Maxify Marketing!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (56)

  • PixelDrip

    Turn visitors into customers with a website that grows your business

    At PixelDrip, we specialize in empowering individuals and businesses to establish a compelling online presence through our expertise in website design and SEO-driven content creation. Our tailored solutions enable clients to shift their focus towards business growth and advancement, knowing that their digital...

    Top Services:

    • Web Design
    • Web Development
    • Branding
    • Logo Design
    • eCommerce Development
    • Show more
    Location
    Hemphill, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    PixelDrip Services

    • Web Design
    • Web Development
    • Branding
    • Logo Design
    • eCommerce Development
    • WordPress Website Design
    • SEO
    • Content Marketing
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Automotive Industry
    • Health Care Industry
    • Restaurants Industry
    Data sourced from the agency's DesignRush profile
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  • Frederick SEO & Web Design

    Wordpress Websites for Local Businesses

    We provide custom web design, SEO, copywriting, social media and marketing for local and online businesses...

    Top Services:

    • WordPress Website Design
    • SEO
    • Web Development
    • Web Design
    • Branding
    • Show more
    Location
    Frederick, Maryland
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Frederick SEO & Web Design Services

    • WordPress Website Design
    • SEO
    • Web Development
    • Web Design
    • Branding
    • Market Research
    • Reputation Management
    • Business Consulting
    • Email Marketing
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Community Cultures
    • Nourish Now
    • From The Vine To Wine
    • Law Offices of Stephen H. Ring
    • Wescott Painting
    • Booth Industries
    • Butler Tree Services
    • SlideBone
    • Inventorium USA
    Data sourced from the agency's DesignRush profile

    Frederick SEO & Web Design Reviews & Testimonials

    • Payton Albers
      Payton Albers Review from Google
      5.0 ★

      Payton Albers's Review Sourced from Google

      Nick has helped us so much with our website at Nourish Now! He is super responsive, professional, and kind. He has significantly improved the quality of our website, making it more clear, organized, and visually pleasing. He executes our visions and contributes his own great ideas as well. We are lucky to have him!

    • Anne Richter Arnold
      Anne Richter Arnold Review from Google
      5.0 ★

      Anne Richter Arnold's Review Sourced from Google

      Nick did an amazing job on my website - exactly what I envisioned. Also has come up with great marketing ideas and helped with Instagram posts. Highly recommended!

    • Ms.Z
      Ms.Z Review from Google
      5.0 ★

      Ms.Z's Review Sourced from Google

      Nick was so helpful, professional and prompt. I needed help getting my Shopify website modified and organized. He did everything I asked. Nicks rates were also very reasonable. Would highly recommend Fredrick SEO & web design.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (8)

  • Ease Local

    Local Ranking Made Easy

    Ease Local is based in Bridgeport CT since 2021. With a team of creative web developers and marketers, we have been providing high-quality, fast, and affordable websites and digital marketing services for small businesses...

    Top Services:

    • SEO
    • Web Design
    • PPC
    • Video Marketing
    • Reputation Management
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    Location
    Bridgeport, Connecticut
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

    Ease Local Services

    • SEO
    • Web Design
    • PPC
    • Video Marketing
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hollywood Piano
    • Imperial Technologies
    • StartUp & TakeOff
    Data sourced from the agency's DesignRush profile

    Ease Local Reviews & Testimonials

    • jeff guerette
      jeff guerette Review from Google
      5.0 ★

      jeff guerette's Review Sourced from Google

      Awesome service, Jason is super helpful and has increased traffic to my bysiness dramatically. I had a website that I had made myself, but it wasn't performing very well, so Jason redid the entire thing in a matter of hours, and now I have customers booking appointments through the website, a greater visibility on Google, and streamlined software that allows me to edit the web page as I see fit. I highly recommend his services if you're looking to increase your business's online presence.

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    5.0 5.0 (1)

  • Adsy

    Turn Your Content Into Revenue

    With a network of 150K+ content placement sites, Adsy enables data-driven link building, digital PR, and content distribution at scale. We focus on measurable ROI, transparency, and long-term partnerships helping our clients grow visibility and authority across competitive markets...

    Top Services:

    • Public Relations
    • Reputation Management
    • Email Marketing
    • SEO
    • CRO
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Adsy Services

    • Public Relations
    • Reputation Management
    • Email Marketing
    • SEO
    • CRO
    • Digital Marketing
    • Content Marketing
    • Advertising
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NESS Awards
    • Brighton SEO
    • Top Performer by SourceForge
    Data sourced from the agency's DesignRush profile
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  • Calibre Associates

    Your Modern Business Deserves Smarter Digital Growth

    We build high performance websites, SEO driven marketing systems, automation workflows, AI powered solutions, and content strategies designed to increase visibility, engagement, and revenue...

    Top Services:

    • SEO
    • Mobile App Development
    • Software Development
    • Reputation Management
    • Social Media Marketing
    • Show more
    Location
    Buffalo, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Calibre Associates Services

    • SEO
    • Mobile App Development
    • Software Development
    • Reputation Management
    • Social Media Marketing
    • Web Development
    • Digital Marketing
    • PPC
    • AI Development
    • UI/UX Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • 716 Lawn Care
    • RR Landscaping & Tree Services
    • Flo Mattress
    Data sourced from the agency's DesignRush profile
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  • Friendly Web Designs

    Web Design Made Simple For Small Businesses

    Friendly Web Designs is a family-run web design and development company focused on helping small businesses, startups, nonprofits, and local organizations grow online without the stress or inflated costs. We build clean, modern, fully custom websites no templates, no shortcuts. Our work includes website...

    Top Services:

    • Web Design
    • SEO
    • Logo Design
    • Social Media Marketing
    • Digital Marketing
    • Show more
    Location
    Beachwood, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    Under $1,000

    Friendly Web Designs Services

    • Web Design
    • SEO
    • Logo Design
    • Social Media Marketing
    • Digital Marketing
    • Reputation Management
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Construction Industry
    • Retail Industry
    • Restaurants Industry
    Data sourced from the agency's DesignRush profile
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  • Top Web Design US

    Full-service Web Design Agency In PA.

    Top Web Design US stands as a premier full-service web design agency based in Pennsylvania, offering a comprehensive range of services including web design, web development, logo design, SEO, branding, and more. With a commitment to excellence and innovation, our team delivers tailored solutions that elevate...

    Top Services:

    • Digital Services
    • Graphic Design
    • Branding
    • Logo Design
    • Digital Strategy
    • Show more
    Location
    Pittsburgh, Pennsylvania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Top Web Design US Services

    • Digital Services
    • Graphic Design
    • Branding
    • Logo Design
    • Digital Strategy
    • Reputation Management
    • Design Services
    • Product Design
    • Video Production
    • Package Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SwipeOrder
    • Huntley Cove Furniture
    • FirstData
    Data sourced from the agency's DesignRush profile
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  • My Digital Agents

    Helping small local businesses grow by optimizing their digital marketing efforts!

    My Digital Agents provide digital marketing solutions for small local businesses to connect with customers and compel them to call or visit their location. Includes time-saving online software applications for boosting online search visibility and reaching more customers by managing online reputation, local...

    Top Services:

    • SEO
    • Content Marketing
    • PPC
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Eden Prairie, Minnesota
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    My Digital Agents Services

    • SEO
    • Content Marketing
    • PPC
    • Digital Marketing
    • Social Media Marketing
    • eCommerce Development
    • Web Design
    • Web Development
    • Reputation Management
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Restaurants
    • Hotels
    • Home Services
    Data sourced from the agency's DesignRush profile

    My Digital Agents Reviews & Testimonials

    • Robert Reynolds
      Robert Reynolds Review from Google
      5.0 ★

      Robert Reynolds's Review Sourced from Google

      We have had a terrible time getting all the information across the web to sync up and be correct for our business. Since May 2021 our web people have told us they are trying to get it all fixed. David had the entire web synced for us within 2 days. I can not stress enough how knowledgeable and efficient David is. Thank you David for doing everything you said that you could for us. You saved us a lot of time and more importantly money.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (2)

  • Best POS Technology LLC

    Full Service Restaurant Marketing Agency.

    Best POS is a full service Restaurant Marketing Agency helping all types of restaurants to grow their businesses by providing end to end managed services including social media management and marketing, designing, printing, local SEO, reputation management, influencer marketing, events based marketing and...

    Top Services:

    • Digital Services
    • Graphic Design
    • Logo Design
    • Reputation Management
    • Digital Marketing
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Best POS Technology LLC Services

    • Digital Services
    • Graphic Design
    • Logo Design
    • Reputation Management
    • Digital Marketing
    • SEO
    • PPC
    • Social Media Marketing
    • Advertising
    • Print Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • The Juicy Crab
    • Sushi Kingdom
    • HQ Hot Pot and Korean BBQ
    • FreshOne Kitchen
    Data sourced from the agency's DesignRush profile
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  • The Valley Web Design

    Ignite your online presence.

    Websites starting at $0 down! At The Valley Web Design, we specialize in small business web design for clients anywhere in the USA and across the world...

    Top Services:

    • Web Design
    • SEO
    • Digital Marketing
    • Graphic Design
    • Logo Design
    • Show more
    Location
    Mesa, Arizona
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    The Valley Web Design Services

    • Web Design
    • SEO
    • Digital Marketing
    • Graphic Design
    • Logo Design
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • VD Barbershop
    • El Asadero Tacos al Carbon
    • Bacson Peralta
    Data sourced from the agency's DesignRush profile
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  • ServiceBoost

    Get Qualified Leads Booked Day In, Day Out!

    At the core of ServiceBoost is a suite of AI-powered tools, offering an all-encompassing solution personalized to each clients unique needs. From refining brand identity to streamlining marketing strategies and honing operational efficiency, we are dedicated to being an instrumental part of our clients growth...

    Top Services:

    • Web Design
    • CRO
    • SEO
    • Digital Marketing
    • PPC
    • Show more
    Location
    Venice, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    ServiceBoost Services

    • Web Design
    • CRO
    • SEO
    • Digital Marketing
    • PPC
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Haber Roofing and Construction
    • Taqueria El Sabor
    • Big Wave Graphics
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Madison Media Services

    Wisconsins One-stop-shop For Everything Digital

    We're more than marketers were your growth partners. Madison Media Services helps businesses of all sizes stand out online with personalized marketing strategies that work for your goals, your brand, and your budget...

    Top Services:

    • Web Development
    • Digital Marketing
    • Managed Services
    • eCommerce Development
    • SEO
    • Show more
    Location
    Madison, Wisconsin
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Madison Media Services Services

    • Web Development
    • Digital Marketing
    • Managed Services
    • eCommerce Development
    • SEO
    • Email Marketing
    • Reputation Management
    • PPC
    • Logo Design
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SMART Local 18
    • Pickett's Paving
    • Middleton Farmers Co-op
    • B&E Paving
    • Royal Concrete
    Data sourced from the agency's DesignRush profile

    Madison Media Services Reviews & Testimonials

    • Steve Robinson
      Steve Robinson Review from Google
      5.0 ★

      Steve Robinson's Review Sourced from Google

      I initially believed this SEO agency primarily served local businesses, so I was pleasantly surprised to learn that they also cater to global businesses. Thank you for your team's support with our web design and marketing efforts. We truly appreciate your help!

    • William Hill
      William Hill Review from Google
      5.0 ★

      William Hill's Review Sourced from Google

      The team is exceptionally knowledgeable and professional, offering valuable insights not only in marketing but also in broader business operations. Their expertise spans all aspects of SEO company, web design, content creation, brand development, and beyond. Thank you Madison Media Services Team!

    • Passion Flowers
      Passion Flowers Review from Google
      5.0 ★

      Passion Flowers's Review Sourced from Google

      Madison Media is a team that knows and understands the purpose of its vision. I 100% recommend Jim and his team for the excellent work they do with their clients. Personally, my experience with them was the best. I bless them and wish them continued growth.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (15)

  • Heart of Texas SEO

    Done Right Done Local

    Heart of Texas SEO is a Central Texasbased digital marketing agency specializing in SEO, local search optimization, AI/GEO visibility, and content-driven growth for service-based and blue-collar businesses. We help contractors, home service companies, and professional firms improve visibility across Google...

    Top Services:

    • SEO
    • Web Design
    • Web Development
    • Branding
    • Graphic Design
    • Show more
    Location
    Mount Calm, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    Under $1,000

    Heart of Texas SEO Services

    • SEO
    • Web Design
    • Web Development
    • Branding
    • Graphic Design
    • Social Media Marketing
    • Email Marketing
    • PPC
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legacy Entrepreneurs
    • Advantage Facility Services
    • The Service Dog Team Academy
    • Americrane
    • Scoopy Doo
    • Texas Scrub Hub
    • HealthTech USA
    • Best Roofing and Remodeling
    • Glacier Home Exteriors
    • Ethereal Tattoo Atelier
    Data sourced from the agency's DesignRush profile
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  • ER Social Marketing, LLC

    I consider page two of Google search results, the dark web.

    ER Social Marketing assists companies in boosting sales and expanding their offerings. I focus intently on my clients' marketing campaigns and strategies, ensuring a personalized experience that sets me apart. t ER Social Marketing, every client receives individual attention. Your success is my driving force...

    Top Services:

    • Web Design
    • Social Media Marketing
    • Email Marketing
    • SEO
    • WordPress Website Design
    • Show more
    Location
    Point Pleasant, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    Under $1,000

    ER Social Marketing, LLC Services

    • Web Design
    • Social Media Marketing
    • Email Marketing
    • SEO
    • WordPress Website Design
    • Logo Design
    • Graphic Design
    • Video Production
    • Print Design
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • QBK Sports
    • Iron Heating & Cooling
    • The Alayna Jayne Foundation
    Data sourced from the agency's DesignRush profile
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Reputation Management Companies by City

Reputation Management Companies by State

Popular Services

Hiring Guide: How to Choose Top Online Reputation Management Services in the US

How do I choose the best reputation management company in the United States?

Enterprise reputation management spending in the U.S. exceeds $140B and is expected to reach $579.9B by 2035, driven by regulatory pressure and increased digital scrutiny.

With so many agencies operating in this space, choosing the right partner comes down to:

  1. Clear specialization
    Look for demonstrated experience in reputation management, not generic digital marketing or PR.
  2. Transparent methodology
    The agency should explain how it monitors sentiment, manages reviews, improves search visibility, and handles crises.
  3. Ethical practices
    Confirm they avoid black-hat SEO, fake reviews, or content manipulation that could create long-term risk.
  4. U.S. market expertise
    Agencies should understand U.S. review platforms, media ecosystems, and consumer behavior.
  5. Measurable results
    See how success is tracked: sentiment shifts, review scores, visibility improvements, or response rates.
  6. Dedicated account ownership
    Ideally, you should have a clear point of contact.

What questions should I ask reputation management companies before hiring?

Use these questions to assess a reputation management agency in the USA before hiring:

Relevant Background

  1. What is your core reputation management methodology?
  2. Do you have experience in our industry and market niche? Can you share relevant case studies and their outcomes?
  3. What reputation surfaces do you cover and which customer engagement channels do you use?

Services and Processes

  1. What is your process for monitoring and responding to online reviews, especially negative feedback and complaints?
  2. What tools and workflwos do you use for customer relationship management (CRM), monitoring, drafting, reporting, and sentiment analysis?
  3. What governance do you use for brand voice, legal/compliance review, and approval controls before anything is published?
  4. What ethical and regulatory standards do you follow (e.g., no fake reviews, no review gating, FTC guidelines)?

Related to Your Project

  1. How do you tailor your approach to our brand and situation?
  2. How are communication and approvals handled for my project?
  3. How do you define, measure, and report success?
  4. Who owns the accounts/content/data, and what happens after the contract ends?

How long before I see results?

According to DesignRush’s ORM Maturity Framework, brands that proactively build trust recover up to three times faster from reputational damage than those that take a reactive approach.

In practice, timelines typically look like this:

  • Review improvements and response impact: ~2-4 weeks
  • Search result improvements: several months
  • Crisis recovery (with a structured ORM plan): as little as 30 days
  • Long-term reputation strengthening: ongoing, cumulative gains

Research from Reputation X shows that without a structured ORM strategy, reputation recovery can take 6-12 months or longer.

Brands supported by top reputation management companies with established monitoring, response protocols, and owned content often resolve issues faster.

  • The most significant factors affecting speed include:
  • Your existing online reputation
  • Whether harmful content already ranks highly
  • Competitive pressure in search results
  • How integrated ORM is with SEO, PR, and customer experience

What industries benefit most from partnering with reputation management firms?

Reputation management delivers the greatest impact in industries where trust, reviews, and public perception directly influence buying decisions:

Industry Why Reputation Management Matters
Healthcare
  • Trust directly affects bookings and retention
  • 84% of U.S. patients check online reviews before choosing a provider
Hospitality & Travel
  • Star ratings and reviews strongly influence visibility, bookings, and revenue
Legal, Accounting, and Consulting Services
  • Credibility is critical
  • Negative reviews can deter a large share of potential clients
Ecommerce & Retail
  • Reviews and social proof directly impact conversions, cart completion, and repeat purchases
Financial Services & Insurance
  • Transparency, compliance, and reliability are extremely important
Automotive & Home Services
  • Consumers compare ratings, responses, and feedback before contacting local providers

Does every business need reputation management?

Every company is judged by how it’s perceived, especially online, which is why reputation management has become a business essential.

Here’s why you may want to consider hiring a reputation management firm:

  • Trust influences choice: Customers favor brands seen as honest, reliable, and transparent.
  • Reviews impact revenue: Ratings and feedback directly impact conversions and sales.
  • Negative signals spread fast: Unmanaged complaints quickly erode your company’s credibility.
  • Reputation affects visibility: Reviews influence search rankings and discoverability.
  • Response matters: How you handle issues often matters more than the issue itself.
  • Stakeholders are watching: Talent, partners, and investors will assess your reputation before committing.
  • Reputation wins: In competitive markets, trust becomes the deciding factor.

How to find the best reputation management agencies in the USA on DesignRush that fit your budget?

We’ve curated a list of top reputation management companies on DesignRush across multiple price points, so you can identify a vendor that's within your budget.

High budget: $50,000+
  • 8grape
  • O'Keeffe PR
  • Reputation America
Low budget: $25,000-$50,000
  • Orangefiery
  • Stretch PR LLC
  • Beardog Digital

Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.

 

Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding reputation management companies in United States. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Learn more about DesignRush Agency Ranking Methodology.

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Online Reputation Management FAQs

What does a reputation management company do?

Reputation management directly affects revenue and trust.

Reputation management typically includes:

  • Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
  • Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
  • Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
  • Crisis and issue response to contain negative press, complaints, or reputational risks
  • Content and presence management to ensure brand-owned channels accurately reflect company values and messaging

In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions. 

How much do reputation management companies in the USA charge?

Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect: 

  • Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
  • Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
  • Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
  • Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
  • Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.

Can a business rebuild trust after reputational damage?

Yes, they can absolutely rebuild trust after reputational damage.

Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.

Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.

If you’re in this situation, a reputation management agency will help you do the following:

  • Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
  • Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
  • Respond transparently with explicit acknowledgment and visible corrective actions.
  • Engage directly with feedback to demonstrate accountability and regain confidence.
  • Reinforce positive trust signals by amplifying verified reviews, testimonials, and earned coverage.

What’s the difference between brand management and reputation management?

Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior. 

Here’s a more detailed breakdown of their differences: 

Brand Management Reputation Management
  • Brand identity, positioning, and messaging 
  • Visual elements like logos and design systems 
  • Customer experience across marketing channels 
  • Customer reviews and ratings 
  • Employee and leadership actions 
  • Media coverage and public response to issues 
  • How brands handle feedback, complaints, and crises 

With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth. 

Is reputation management different for small businesses vs. large enterprises?

Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.

For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.

With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:

  • Monitoring and responding to reviews
  • Local search visibility and credibility
  • Consistent customer experience and feedback

As for large enterprises, reputation management operates at a broader level. It typically involves:

  • Cross-functional coordination across PR, legal, HR, and leadership
  • Ongoing media and sentiment monitoring
  • Governance, leadership visibility, and crisis preparedness

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