Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

David Chills Review from Google

5.0★

David Chills's Review Sourced from Google

I work with doctors and attorneys and have recommended The Scale Agency many times because they offer the same quality as pricier competitors at a much lower cost. Simple as that.P.S. Everyone I’ve worked with has been great… special thanks to Edwin for being a fantastic, reliable point of contact.

David Ling Review from Google

5.0★

David Ling's Review Sourced from Google

The Scale Agency has been great to work with—collaborative and listens and responsive to our needs, consistent, and always thinking ahead. Janvi deserves a special mention; she’s always thinking ahead for what we need, she is sharp, kind, and has an amazing way of simplifying even the most complex things. Truly appreciate her leadership on our project.

Tucker CFI (CrossFit Incredible) Review from Google

5.0★

Tucker CFI (CrossFit Incredible)'s Review Sourced from Google

Working with The Scale Agency has been a refreshing experience. Their team is attentive, professional, and super easy to communicate with. Special shoutout to Janvi—she’s incredibly organized and always makes sure everything stays on track. Love the energy she brings to every call!

kurtis biggins Review from Google

5.0★

kurtis biggins's Review Sourced from Google

Zanzen Designs made setting up my website so easy. I really appreciate "Mr Ben" patience. He was ready to get everything done in one session but it took me about a month and he never grew inpatient with my schedule. Everything he told me to do made it very simple. Im very pleased with the finish results. I highly highllllyyyy recommend their services. Thank you "Mr Ben"

Michele Morrissey Review from Google

5.0★

Michele Morrissey's Review Sourced from Google

Zazen is the best. Ben is incredibly responsive, creative and strives to understand your needs and industry in designing your website. I interviewed numerous website designers before I picked Zazen, and so happy I chose them. Ben promised to stick with us along the way and three years later, I can still rely on him to quickly and reasonably update my site as needed. Michele from Battenkill Glamping Resort.

Aethyta Review from Google

5.0★

Aethyta's Review Sourced from Google

Ben is a total pro and a delight to work with. For my website he clearly understood the technical aspects and also has a great design sense. He was responsive and communicative throughout the process and made sure I was getting what I needed. Highly recommend!