Are you looking for a reliable AI customer service company to enhance your customer support and satisfaction? With the goal of helping you find the ideal agency partner, we carefully examined authentic client testimonials, service scopes, and detailed case studies of numerous customer service AI companies. As you browse our listing, you can refine your search by location, pricing, team size, budget, and other parameters.
Best Customer Service AI Companies
33 Companies-Rankings updated: September 04, 2026
Every AI development company featured on DesignRush is evaluated for technical capability, industry experience, solution quality, and verified client feedback. Some featured placements may be paid.
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.
AI & Cloud Software Engineering
Offering 13+ years of AI expertise and pre-built AI modules, Flyaps promises a PoC within 3 months. Its services span generative AI, predictive analytics, computer vision, intelligent automation, and MLOps across telecom, HR, media, logistics, urban planning, and retail industries...
Top Services:
Software Development
AI Development
IT Services
DevOps Consulting
Cloud Consulting
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
9 Projects Listed
Flyaps Services
Software Development
AI Development
IT Services
DevOps Consulting
Cloud Consulting
Web Development
Staff Augmentation
Web Design
Business Consulting
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
NetSpark IP & Telecom
MyersBiz Net
Yaana
Airbyte
Nextgen Clearing
JOIN
Relocate
Shoelace Wireless
Data sourced from the agency's DesignRush profile
Flyaps Reviews & Testimonials
Andrew Stetsenko
Founder at GlossaryTech, backed by Dice
5.0★
Python Django Review from Andrew Stetsenko
We partnered with Flyaps to build the GlossaryTech Chrome Extension from scratch, including the backend for tech terminology analysis.
The goal was to help recruiters, sales professionals, and other non-technical specialists in IT quickly understand the technical terms they encounter every day.
The first release shipped back in 2017, long before today's AI tools were available off the shelf. Flyaps built a custom tokenization layer on top of NLTK library to resolve the ambiguity problem - distinguishing "Go" the language from "go to the shop," or "Swift" the framework from the adjective, while also correctly recognizing multi-token terms like "Ruby on Rails" or "Amazon Web Services".
It was a pragmatic, precise solution that made the extension genuinely usable from day one.
The outcomes have validated that early bet. GlossaryTech now holds "Featured" status in the Chrome Web Store, has passed 25,000 downloads, and consistently serves 10,000+ weekly active users and 2,000+ daily active users. For a niche professional tool, that level of organic, sustained engagement is rare - and it traces directly back to the technical foundation Flyaps put in place.
Beyond the engineering, what stood out was how Flyaps engaged with the product itself. They contributed to architecture decisions, flagged edge cases early, and treated scope conversations with honesty rather than upsell. Communication was straightforward throughout, deadlines were met, and the codebase has held up well as we've extended the product over time.
I'd recommend Flyaps to anyone looking for a partner who combines solid engineering with genuine product thinking. They've been central to GlossaryTech's success and continue to be a team we trust.
Dariia Ryzhova
Product Manager at Nextgen
4.7★
Software Development Review from Dariia Ryzhova
Our collaboration with Flyaps has lasted for several major projects, of which I personally worked with them on two.
I am very satisfied with the level of expertise (both technical and domain), the involvement and responsibility of the teams, and the quality of delivery.
We successfully brought 2 major products to life together.
Flyaps teams have diverse specializations, so I had the opportunity to attract consultants from different fields: software developers, including high-level architects, DevOps, QA, and business analysts.
The teams have a modern technology stack and are experienced in Agile development. This allowed for smooth integration with internal teams and processes.
It is also important to note that Flyaps provides technical consulting on demand, and this was very valuable service as well. Overall, I can recommend working with Flyaps as a reliable and high-quality partner.
ТОВ ХОТНАЙТС
Review from Google
5.0★
ТОВ ХОТНАЙТС's Review Sourced from Google
Flyaps delivered outstanding results for our e-commerce store! They built a visually stunning and high-performing website that perfectly captures our brand. Since launching, our site speed has improved by over 60%, and we've seen a noticeable increase in our conversion rate. Their team's technical expertise is top-notch, and the new admin panel they created has made managing our operations so much easier. I am happy to recommend this team of professionals.
Reviews verified by DesignRush and sourced from the agency's profile
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Growing businesses since 2010, Glorium Technologies offers expertise in custom ML models, MLOps pipelines, computer vision, NLP, predictive analytics, and deep learning solutions. As proof of its expertise, it has earned 40+ awards and recognitions and launched 150+ projects globally...
Top Services:
Software Development
AI Development
ERP Consulting
Digital Strategy
Web Development
Show more
Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
56 Projects Listed
Glorium Technologies Services
Software Development
AI Development
ERP Consulting
Digital Strategy
Web Development
Mobile App Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
RealPage
Agfa HealthCare
VitalWare
Astarte Medical
FUEL
Doxy.me
BIOMODEX
Medlab
Speechagain
Project Ipsilon
Data sourced from the agency's DesignRush profile
Glorium Technologies Reviews & Testimonials
Djamel Bettahar
CEO at Freedom Years
5.0★
UI/UX Design Review from Djamel Bettahar
We hired Glorium to design the UX/UI for an investment platform we are building.
The team conducted research and really dove into what the needs of the users were. They assessed the landscape of the app and focused on key leverage points.
I am very happy with the final deliverable. The team was quick to implement feedback and always stayed on top of things. The design came out really beautiful.
They really care about us as the client.
Leo Sharp
CTO at SunScience
5.0★
Mobile App Development Review from Leo Sharp
Glorium Technologies successfully delivered the project within the set deadlines, and their communication throughout was exemplary. They provided advanced, automated systems that met our needs and surpassed our expectations.
Glorium Technologies's technology significantly improved our operational efficiency and resource management. We highly recommend Glorium Technologies to other organizations seeking innovative and reliable solutions in controlled environment agriculture, sustainable living, and energy efficiency.
Sebastian Foster
CEO at Howtomixmusic
5.0★
Software Development Review from Sebastian Foster
In our search for an exceptional website, we turned to Glorium Technologies. With their proficiency in .NET, they developed a digital masterpiece that attracted significant visitors within months. The design's simplicity and organization earned praise from our clients. Glorium Technologies maintained consistent communication throughout the project, utilizing Zoom and email to steer the project toward success.
Reviews verified by DesignRush and sourced from the agency's profile
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ELEKS, a trusted partner for guaranteed software engineering excellence, quality, and transparency.
Three decades of cross-domain data science underpin ELEKS' AI practice, spanning generative AI, machine learning, computer vision, conversational AI, intelligent automation, and MLOps. With 2,000+ specialists across 20 global offices, the agency counts Latent AI as one of its AI development partners...
Top Services:
Software Development
Mobile App Development
Cloud Consulting
Cybersecurity
AI Development
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Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
12 Projects Listed
ELEKS Services
Software Development
Mobile App Development
Cloud Consulting
Cybersecurity
AI Development
ERP Consulting
CRM Consulting
Product Design
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aramex
TAIT
Acino
GRTGaz
Autodesk
Blackboard
Havas
ESET
Eagle
teleologica
Data sourced from the agency's DesignRush profile
ELEKS Reviews & Testimonials
John Armstrong
Founder, CEO & CTO at Civex
5.0★
Software Development Review from John Armstrong
ELEKS was able to take our vision and help us deliver an app that empowers retail shareholders to make their voices heard. They’ve brought a depth and breadth of technical expertise and user experience design to challenge us on our assumptions on how people would want to interact with the app. From a mobile development perspective, we wanted to go to market with both an Android and an iPhone simultaneously.
Mark Battcock
Digital Communication Director at Imerys
5.0★
Software Development Review from Mark Battcock
We are very happy with our ELEKS partnership; the dedication of the team is exceptional. We would certainly recommend ELEKS and would be happy to work with them again. In fact, they continue to be our partner for the 2nd phase of the CDX project to add even more customer services to the website.
Huntly Christie
CEO at Christie Lites
5.0★
Software Development Review from Huntly Christie
What impressed me about ELEKS is the culture. There is a very strong culture of discipline and performance, and software is a profession where discipline is very important. Good software development can only happen with a strong work ethic, and I think the ELEKS team really understands that.
Reviews verified by DesignRush and sourced from the agency's profile
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Full-cycle software development powerhouse
Since 2013, we've delivered 300+ digital products across 17 countries, empowering brands like Porsche, Panasonic, Transparency International, Heinemann, CBRE, and dozens of ambitious startups and scaleups...
Top Services:
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
Show more
Location
San Francisco, California
Number of Employees
100 - 249
Average Hourly Rate
$45/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
24 Projects Listed
Empat Services
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
IoT
Managed Services
VR/AR
CRM Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Porsche
Heinemann Duty-Free
Panasonic
Obimy
CBRE
Restream
FuelFinance
Transparency International
Data sourced from the agency's DesignRush profile
Empat Reviews & Testimonials
Angie Tromley-Morales, PMP
CEO at House Caddy
5.0★
Mobile App Development Review from Angie Tromley-Morales, PMP
We hired Empat to design and build the MVP of House Caddy, a household management app that keeps receipts, warranties, manuals, and repair history in one place, with reminders for expiring warranties and maintenance. The product also helps homeowners prepare a full digital home history for future property transfers.
Empat delivered end-to-end work: discovery, UX/UI design, Flutter mobile development, and a Python backend. They implemented a clear flow where users first create home appliances/systems and then attach documents and repairs to each item.
A major highlight was Empats AI expertise. AI features simplify the entire user journey by auto-filling appliance details from photos/docs/links, assisting with utility provider setup, and importing contacts to speed up adding contractors. This reduced manual input and made onboarding fast and intuitive.
Communication was excellent, with proactive brainstorming, clear sprint updates, and on-time delivery. The MVP is market-ready, early feedback is very positive, and Empat proved to be a reliable, product-driven partner with strong mobile, backend, and AI capabilities.
Vitalii Drach
CEO at RD2
5.0★
Mobile App Development Review from Vitalii Drach
We collaborated with this team to develop custom software for tracking our client base and analyzing performance metrics. The solution allows us to monitor client success in real time, visualize key trends, and make data-driven marketing decisions.
The Empat team was professional, communicative, and highly attentive to our needs. They quickly understood our workflow and created a system thats both intuitive and scalable. Thanks to their work, weve streamlined our internal processes and gained much better visibility into our clients results.
Were very satisfied with the outcome and would definitely recommend Empat to anyone looking for a reliable software development partner.
Namik Abdulzade
cto at Paymonix
5.0★
Software Development Review from Namik Abdulzade
Collaborating with this team has been exceptional from beginning to end. They quickly grasped our goals and delivered a scalable, high-quality payment platform with seamless integrations and an intuitive interface. Their technical skill, attention to detail, and proactive communication kept everything running smoothly and transparently.
We were particularly impressed by their ability to manage complex requirements, build strong analytics, and design a checkout experience that fits our brand perfectly. The project was delivered on schedule, surpassed expectations, and has already made a meaningful impact on our operations.
We confidently recommend this team to anyone seeking a reliable, talented, and forward-thinking development partner.
Reviews verified by DesignRush and sourced from the agency's profile
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Proud 2024 Webby Award winner in the Responsible AI category and winner of the European Technology Awards for App Development in 2021...
Top Services:
Mobile App Development
Web Development
Software Development
Web Design
IoT
Show more
Location
Cluj-Napoca, Romania
Number of Employees
50 - 99
Average Hourly Rate
$70/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
68 Projects Listed
Wolfpack Digital Services
Mobile App Development
Web Development
Software Development
Web Design
IoT
UI/UX Design
AI Development
Product Design
IT Services
Blockchain
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
No7 Pro Derm Scan
Everon
Juggle
Brain Capture
Deezer
Equality AI
Citizen Mint
Primary.Health
Banqup
Slow Delta
Data sourced from the agency's DesignRush profile
Wolfpack Digital Reviews & Testimonials
Julie Dodkins
CEO at Fae
5.0★
Mobile App Development Review from Julie Dodkins
Wolfpack Digital has skilled expertise [in] creating high-quality work. The team made the process straightforward. Their communication was top-notch. They're readily available and go above and beyond. (Verified via email)
Jana Kazmina
Product Manager at Makerist
5.0★
Mobile App Development Review from Jana Kazmina
Bounce rate fell and the app received positive reviews from users. Wolfpack Digital was highly accessible via multiple modes of communication and managed the project professionally. They ensured comprehension by asking clarifying questions and demonstrated their flexibility and passion.
Valentin Trif
Co-founder at Sweed
5.0★
Mobile App Development Review from Valentin Trif
The app was launched on schedule and received positive reviews. Wolfpack Digital was highly accessible and effectively managed a changing scope, while still providing multiple options for every decision. Their deep engagement, as well as their flexibility, makes them an ideal partner for startups.
Reviews verified by DesignRush and sourced from the agency's profile
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Alltegrio specializes in agentic AI systems, RAG pipelines, generative AI, ML models, NLP, computer vision, facial recognition, edge AI, and MLOps solutions. With 12+ years of experience, the AI development company has helped improve business operations, decision-making, and customer experiences...
Top Services:
AI Development
Software Development
IT Services
Business Consulting
Big Data Analytics
Show more
Location
Delaware City, Delaware
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
20 Projects Listed
Alltegrio Services
AI Development
Software Development
IT Services
Business Consulting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate
Retail
Healthcare
Fintech
Banking
Sport
Insurance
Data sourced from the agency's DesignRush profile
Alltegrio Reviews & Testimonials
Oksana Vobiachenko
CEO at Neohiring
5.0★
Big Data Consulting Review from Oksana Vobiachenko
They worked on providing us with a comprehensive data architecture designed for scalability and security. A BI dashboard was created that allowed us to visualize key metrics from all our clients in one place, making it easier for us to get a comprehensive overview of our operations.
They also set up real-time reporting capabilities that helped us respond to client needs faster and more efficiently. On top of that, Alltegrio recommended optimizations to our existing data pipelines, ensuring better data quality and improving decision-making. They also provided hands-on training for our internal team, ensuring we could manage and leverage the system without constant external support.
Yannick Berg
CTO at Arbillion
5.0★
Big Data Consulting Review from Yannick Berg
Data Science and Analytics: Implemented models to enhance data-driven insights.
Data Annotation: Optimized annotation processes for training models.
Data Monetization: Developed strategies for extracting value from data assets.
Romit Karmakar
Director at Capricon Technology
5.0★
Machine Learning Review from Romit Karmakar
To develop an AI-powered trading bot capable of analyzing market data, identifying trading opportunities, and executing trades autonomously to maximize returns and minimize risks.
Reviews verified by DesignRush and sourced from the agency's profile
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Precise Software Solutions
We are a software engineering and digital strategy AI company...
Top Services:
AI Development
IoT
Mobile App Development
Software Development
Wearables
Show more
Location
Ermesinde, Portugal
Number of Employees
50 - 99
Average Hourly Rate
$70/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
12 Projects Listed
Exaud Services
AI Development
IoT
Mobile App Development
Software Development
Wearables
Blockchain
DevOps Consulting
Staff Augmentation
Cybersecurity
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Anoto
Samsung
NDrive
Blaupunkt
Audi
Essent
Facebook
Google
Nissan
Presto
Data sourced from the agency's DesignRush profile
Exaud Reviews & Testimonials
Dmitriy Ksendzovsky
CEO at Software Consulting
4.8★
Educational Review from Dmitriy Ksendzovsky
I have had an positive experience working with Exaud on expanding and maintaining several software products. Our software consulting technology stack is quite wide, from embedded development to mobile game dev, making it challenging to find the right partner knowledgeable in a number of these areas. The Exaud team is professional, flexible and continues to provide the development expertise we require to fulfill our project needs on time and budget.
Stacy McCarthy
President at Learning Design Network, Inc.
4.8★
Educational Review from Stacy McCarthy
Learning Design Network has been providing expert learning programs for 20 years, helping nearly 1 million employees worldwide achieve professional success. COVID prompted us to digitalize our product and we chose Exaud as our technology partner. Together, we developed a comprehensive digital tool for customized training and effortless collaboration in a 3D digital environment. The platform leverages our expertise and Exaud's technical capabilities, delivering a high-quality user experience.
Tim Martin
Software Architecture and Engineering at FS Studio
5.0★
Enterprise Review from Tim Martin
We have a very long history of working with Exuad, which in itself is about the best endorsement you can have. We have been working with them on projects for going on 10 years and they are our go to external dev team. Georg and team are not only very talented they are highly ethical. To me the later point is the most important, you can trust that they will provide high quality work and you can absolutely trust them on the business side.
Reviews verified by DesignRush and sourced from the agency's profile
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Bespoke software development & AI integration for SaaS companies and tech-driven businesses. 22 years of engineering excellence, 450+ delivered products...
Top Services:
Software Development
IT Services
Mobile App Development
IoT
AI Development
Show more
Location
The Hague, Netherlands
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
13 Projects Listed
Acropolium Services
Software Development
IT Services
Mobile App Development
IoT
AI Development
Blockchain
CRM Consulting
ERP Consulting
Big Data Analytics
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AcroCMS
Just-Trade
d'Garson
Data sourced from the agency's DesignRush profile
Acropolium Reviews & Testimonials
Iryna Liashko
Digital Marketing Specialist at SoloWay Technologies
5.0★
Software Development Review from Iryna Liashko
We engaged Acropolium as a development partner to support delivery of a SaaS-based warehouse management system for our end client. They handled key backend components, third-party integrations, and overall system architecture alignment. The engagement ran from May to September 2025.
Acropolium took full ownership of complex technical components and worked as a seamless extension of our internal team from day one. They required minimal supervision, communicated proactively, and adapted well to changing requirements throughout the project.
The results were strong: our end client saw a 30%+ improvement in order processing efficiency, a significant reduction in manual operations and errors, and smooth integration with existing systems.
We were thoroughly impressed by their technical quality, reliable delivery, and professional approach. Deadlines were consistently met, and the team responded quickly to feedback. The collaboration was smooth from start to finish.
We would confidently work with Acropolium again and highly recommend them as a trusted software development partner.
Viacheslav Koziura
Product owner at RSQD AI
5.0★
Startups Software Development Review from Viacheslav Koziura
Acropolium provided a highly skilled team for our short-term project. We had strict deadlines, and they helped us deliver everything on time. Beyond just supplying developers, they also contributed valuable expertise that improved the overall outcome. It was a smooth and professional collaboration.
Oleksandr Romanov
Founder & CEO at Idea Team
5.0★
Node.js Review from Oleksandr Romanov
We partnered with the team to support the integration of AI capabilities into our existing Node.js tech stack, and the experience exceeded our expectations. From the very beginning, they demonstrated a strong understanding of both backend architecture and modern AI tools, which allowed them to quickly align with our business goals.
Their approach was structured and transparent: they helped us choose the right AI models, designed scalable integration flows, and ensured smooth interaction between services without compromising performance. Communication was consistent, deadlines were met, and any challenges were addressed proactively.
What stood out the most was their ability to bridge the gap between complex AI concepts and practical implementation within a real production environment. As a result, we significantly improved our products functionality and reduced time-to-market for new features.
I would highly recommend this team to anyone looking to integrate AI into a Node.js-based system in a reliable and efficient way.
Reviews verified by DesignRush and sourced from the agency's profile
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Brocoders is on-demand technical team for SaaS products and midsize businesses.
From MVP to production SaaS. Brocoders builds React and Node.js products, integrates AI and RAG systems, and modernizes legacy platforms. 96% client satisfaction rate...
Top Services:
Software Development
Web Development
Mobile App Development
Staff Augmentation
Product Design
Show more
Location
Tallinn, Estonia
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
29 Projects Listed
Brocoders Services
Software Development
Web Development
Mobile App Development
Staff Augmentation
Product Design
UI/UX Design
AI Development
Cloud Consulting
Software Testing
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
iFit
Wagepoint Inc.
Adact - Marketing Gamification Platform
Comtech LLC
Everypig
Backbone International
Beyond Green
GeniePad
Area Butler
Anuel Energy
Data sourced from the agency's DesignRush profile
Brocoders Reviews & Testimonials
Michelle Bowser
Director of Technical Operations at iFit
5.0★
Staff Augmentation Review from Michelle Bowser
Brocoders collaborated closely with the company's team and actively participated in the planning processes. (Verified by email)
Reviews verified by DesignRush and sourced from the agency's profile
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We specialize in providing for Blockchain solutions, Web3, DeFi & NFT
ND Labs is a Web3 company specializing in Crypto Wallet, AI, DeFi, NFT, Blockchain solutions. We offer White Label and Custom Solutions, Consulting Services. ScOur expertise spans Scalable blockchain development for Web3 apps, wallets, NFTs, and more...
Top Services:
Blockchain
AI Development
Software Development
Mobile App Development
Digital Marketing
Show more
Location
Warsaw, Poland
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
ND Labs Services
Blockchain
AI Development
Software Development
Mobile App Development
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Predictable Sourcing
BLER Systems
Mirfin Valuation Services
RG
Data sourced from the agency's DesignRush profile
ND Labs Reviews & Testimonials
Nemanja Sindjelic
Founder & CEO at Oblio
5.0★
Mobile App Development Review from Nemanja Sindjelic
My project idea was to create a non custodial mobile crypto wallet that allows users to manage their assets across multiple blockchains, including Bitcoin, Ethereum, Polygon, and Solana. The wallet app had to provide an intuitive and seamless experience for both beginners and advanced users, ensuring secure transactions and real-time updates. And ND Labs did it great!
A white label solution by ND Labs offers a minimalistic UI, multi-network support, and advanced transaction fee optimization while maintaining high security standards with biometric authentication and seed phrase protection.
Additionally the wallet well addresses the common challenges in the crypto space: high transaction fees, security risks, and complex user experience. The wallet simplifies crypto asset management and provides automated gas fee calculations, real-time balance updates, and push notifications for transactions.
My opinion is that these guys are really professional. I definitely recommend working with ND Labs (Poland) to anyone who is looking for a white label solution for their crypto wallets.
Kherel Kechil
Owner at Epistles
5.0★
Blockchain Review from Kherel Kechil
Working with ND Labs has been an outstanding experience. They demonstrated exceptional expertise in both AI and blockchain technologies. We engaged ND Labs for two complex projects an AI-driven coaching platform and a cryptocurrency platform and they delivered beyond our expectations on both fronts. The teams deep understanding of artificial intelligence and blockchain was evident from the start, and they were able to anticipate and address challenges swiftly. Their timely delivery, responsiveness, and commitment to quality have made our collaboration smooth and highly productive. Were thrilled with the results and look forward to future projects together.
Orkhan Mammadov
Senior Frontend Engineer at Smart Solutions
5.0★
Software Development Review from Orkhan Mammadov
I had a great experience working with ND Labs over the past several years. The team fostered a collaborative environment where ideas were welcomed, and I gained valuable experience working on diverse projects with clients from multiple industries. I especially appreciated the emphasis on creative innovation and the supportive management that encouraged growth and learning.
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Shuru is an AI-native engineering, product, and technology consulting company that helps businesses achieve their tech and product goals through strategic consulting, full-cycle product development, and curated staff augmentation...
Top Services:
Mobile App Development
AI Development
Software Development
Cloud Consulting
DevOps Consulting
Show more
Location
Singapore, Singapore
Number of Employees
Under 49
Minimal Budget
$25,000 - $50,000
Portfolios Count
13 Projects Listed
Shuru Services
Mobile App Development
AI Development
Software Development
Cloud Consulting
DevOps Consulting
Managed Services
Staff Augmentation
Business Consulting
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GoJek
Equiti
Kulu
HaloDoc
Pickup Coffee
Paper.id
Happy Skin Cosmetics
Mosaic Solutions
Green Future Project
EduFarmers
Data sourced from the agency's DesignRush profile
Shuru Reviews & Testimonials
Rafael Umann
CEO at Azion
5.0★
AI Development Review from Rafael Umann
Our business processes have changed as a result of their ability to take our ideas and put them into a completely working solution. We are ecstatic with the outcome; working with SHURU has revolutionized our industry. Their group provided an AI solution that greatly increased the productivity of our workflow. They were genuinely aware of our needs, competent, and quick to respond. They are excellent for any AI project, in my opinion. Superb knowledge and assistance! We were pleasantly surprised by the AI models that SHURU produced for us.
Reviews verified by DesignRush and sourced from the agency's profile
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Build Your Intelligent Enterprise Business Applications
Fingent is a global custom software development company helping businesses turn their digital ambitions into reality. With over 20 years of experience, we specialize in building scalable, secure, and innovative technology solutions that drive operational excellence and business growth...
Top Services:
Software Development
Mobile App Development
AI Development
Cloud Consulting
IT Services
Show more
Location
White Plains, New York
Number of Employees
500 - 999
Average Hourly Rate
$30/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
Fingent Services
Software Development
Mobile App Development
AI Development
Cloud Consulting
IT Services
VR/AR
Big Data Analytics
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Apollo Tyres
BBC Media Action
Royal Enfield
Raymond
Johnson &Johnson
Sony
NEC
Casenet
Premier Jets
SRV Canada
Data sourced from the agency's DesignRush profile
Fingent Reviews & Testimonials
Undisclosed
Owner at Consumer company
4.3★
Web Design Review from Undisclosed
I hired Fingent to create a web-based application for my website's visitors. They communicated their strategy effectively and adhered to our agreement. The pricing was notably low compared to other quotes I received. Ultimately, the project was a huge success, and they continued to provide support even after delivery. (Source: 3rd Party Review Platform)
Alex Burkhead
VP of Product at Findlay International
5.0★
Software Development Review from Alex Burkhead
Fingent brought both attention and creativity to our project. They polished our storyboard and developed the tool we needed. Very responsive and very talented.
Abraham Isaac
VP- Sales & Marketing at KOGLAND Commerce Pvt Ltd
4.2★
Software Development Review from Abraham Isaac
Though we faced a few glitches initially, the process is now smooth and running well. The effort taken by the management is quite appreciable and now we have an eCommerce site which is getting better by the day and also the number of trnxs have also gone up significantly.
It gives us grt pleasure to be working with Fingent and we look forward to completing this project at the earliest.
Reviews verified by DesignRush and sourced from the agency's profile
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TECHVIFY: End-to-end AI-Powered Digital Transformation Partner
TECHVIFY
End-to-end AI-Powered Digital Transformation Partner...
Top Services:
AI Development
IoT
Software Development
Mobile App Development
Managed Services
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Location
Ho Chi Minh, Vietnam
Number of Employees
500 - 999
Average Hourly Rate
$35/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
TECHVIFY Services
AI Development
IoT
Software Development
Mobile App Development
Managed Services
Staff Augmentation
DevOps Consulting
IT Services
Cloud Consulting
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Diginex
Canion3D
Tekcent
Silverhorn
SP Group
Depotnet
FP McCann
Crimson Logic
Planaria Inc.
Kipanga
Data sourced from the agency's DesignRush profile
TECHVIFY Reviews & Testimonials
Sharon Tan
Director at Knovel Engineering
5.0★
Software Development Review from Sharon Tan
According to Sharon, TECHVIFY had a team of very professional project managers who were constantly involved in the work and engaged with the stakeholders. The agency was able to provide software modules promptly and with exceptional quality. Its team offered support and insightful clarifications. TECHVIFY also delivered consistent status updates and communicated effectively. Its competence was a standout. (Source: 3rd Party Review Platform)
Trinh Nguyen
Review from Google
5.0★
Trinh Nguyen's Review Sourced from Google
Great place to start your career. TECHVIFY is a professional company, yet remains its start-up-like passion.
I like the company culture that the managers have set up and built up from the early days of foundation.
TECHVIFY just opened a new headquarter in Hanoi as well, which has a really nice street view!
Peter Joe
Review from Google
5.0★
Peter Joe's Review Sourced from Google
Best offshore software development center in Vietnam. You have tech talent with nice support for my software project. Thank you, Harry and your team!
Reviews verified by DesignRush and sourced from the agency's profile
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We at Master Of Code Global are experts at crafting intelligent digital solutions powered by machine learning and cognitive technologies. Our strategic thinking leads to remarkable outcomes in smart web, mobile, and conversational interfaces, delivering seamless experiences that engage over a billion users...
Top Services:
AI Development
Software Development
Web Development
Mobile App Development
Staff Augmentation
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Location
Redwood City, California
Number of Employees
100 - 249
Average Hourly Rate
$99/hr
Minimal Budget
$25,000 - $50,000
Master Of Code Global Services
AI Development
Software Development
Web Development
Mobile App Development
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
T-Mobile
Go plc
Burberry
Aveda Corporation
Luxury Escapes
Kittch
Esso
World Surf League
Phox
eBags
Data sourced from the agency's DesignRush profile
Master Of Code Global Reviews & Testimonials
Andreas Soellner
Project Manager at LivePerson
5.0★
Web Development Review from Andreas Soellner
Special thanks to the Master of Code Team who have implemented the Agent Console based on the functional specification provided by Liveperson and throughout the process have been flexible, helpful and professional, going the extra mile to implement changes and fix issues during the testing phase.
Andrew Yaroshevsky
Chief Product Officer at Chatfuel
5.0★
Software Development Review from Andrew Yaroshevsky
Master of Code are a pleasure to deal with. They have established top expertise for developing chatbots on our platform. MOC’s team consistently delivers top-notch products for our clients and always beats expectations. All of it results in positive feedback and great experiences for our client’s users. We work with many development teams, and Master of Code are second to none in effective communication, problem solving, technical expertise, and overall project management.
Adam Tsouras
Review from Google
5.0★
Adam Tsouras's Review Sourced from Google
We have worked with Master of Code on a number of technology projects. They are one of the most talented, passionate and impressive development teams we have ever worked with. Their attention to detail and enthusiasm for success makes working with them an absolute pleasure. We would highly recommend Master of Code to anyone looking for development work.
Reviews verified by DesignRush and sourced from the agency's profile
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Ideate. Create. Elevate. Just like we did with Myco.io $80M valuation, 22M users, in just 3 years.
MyTeams is a product development powerhouse that created Myco.io. Scaled to 22M users. Valued at $80M.
We offer expert app, web, and software development through staff augmentation, dedicated teams, and complete project outsourcing...
Top Services:
Mobile App Development
Software Development
Blockchain
Product Design
Staff Augmentation
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Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$49/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
MyTeams Services
Mobile App Development
Software Development
Blockchain
Product Design
Staff Augmentation
Web Development
AI Development
Digital Marketing
Branding
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Myco.io
Gargash
Daman Investments
Daman Securities
Moiseau
Buypass.ai
DVA
Aptos
art3.io
Factor6
Data sourced from the agency's DesignRush profile
MyTeams Reviews & Testimonials
Zuhair Jawed
Product Manager at myco
5.0★
Mobile App Development Review from Zuhair Jawed
Working with MyTeams for our streaming app has been a truly professional experience. Their frontend development team brought our idea to life with a seamless and responsive user interface.
The UI/UX design team delivered a myriad of designs that were not only visually stunning but also intuitive and user-centered. MyTeams provided top-notch frontend development and design team augmentation services, giving us the flexibility and expertise we needed at every stage. Key feature integration was flawlessly executed, enabling smooth experience for our users. The AI assistant and chat integrations added a modern, personalized layer to the user and admin apps, enhancing user engagement. Throughout the project, MyTeams consistently delivered high-quality work, expanding our capabilities through skilled development and design staff augmentation. Their collaborative approach, technical proficiency, and commitment to our success made them an invaluable partner in launching our streaming platform.
Ken Lark
Review from Google
5.0★
Ken Lark's Review Sourced from Google
MyTeams helped us build a donation platform and volunteer management tool that aligned with our mission — complete with mobile app, CRM, and transparent donation tracking. Their ethical approach and genuine investment in our cause made them a rare find. We now serve 200+ grassroots partners globally. Grateful for their partnership.
Muhid Younus
Review from Google
5.0★
Muhid Younus's Review Sourced from Google
MyTeams is an amazing App Development Company that carefully adhered to all of my queries in app development, walked me through the different predicted stages of the Project timeline and made it very easy to comprehend the requirements for my "Informative weather Update App" and successfully executed the project
More power to your company, MyTeams
Reviews verified by DesignRush and sourced from the agency's profile
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Savvycom is an AI-driven software development and IT consulting company founded in 2009, helping enterprises design, build, and modernize digital systems that deliver measurable business outcomes. Recognized as one of Vietnams Top 10 Digital Technology Companies, Savvycom partners with organizations...
Top Services:
Mobile App Development
Software Development
Web Development
IT Services
AI Development
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Location
Hanoi, Vietnam
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
9 Projects Listed
Savvycom Services
Mobile App Development
Software Development
Web Development
IT Services
AI Development
Blockchain
Software Testing
Staff Augmentation
Managed Services
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
KB Bank
Citeco.
Capsikin
Path.
North America & Europe: TaylorMade
Data sourced from the agency's DesignRush profile
Savvycom Reviews & Testimonials
Nguyên Ngọc
Review from Google
4.0★
Nguyên Ngọc's Review Sourced from Google
From my perspective as a former employee: I worked here for almost a year. Colleagues and staffs here are pretty open-minded but employees are highly underpaid. Also in order to get a job here you must have decent technical skills and English language ability.
Pros: nice office, friendly staffs that really take care of employees
Cons: underpaid salary
Reviews verified by DesignRush and sourced from the agency's profile
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Atomic Object is a top-rated custom software design and development consultancy. Our co-located, U.S.-based team works with executives to improve their bottom line by delivering new products, enhancing existing products, modernizing legacy products, and integrating AI into their software systems...
Top Services:
Mobile App Development
AI Development
Software Development
Web Development
Product Design
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Location
Grand Rapids, Michigan
Number of Employees
100 - 249
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
Atomic Object Services
Mobile App Development
AI Development
Software Development
Web Development
Product Design
Wearables
IoT
UI/UX Design
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Quell
NSF International
Eaton Corporation
Priority Health
Ford Motor Company
Cultural Intelligence Center
Steelcase
Drug Free Sport
MedHub
Domino's
Data sourced from the agency's DesignRush profile
Atomic Object Reviews & Testimonials
Mason Ferlic
CEO at GripFusion
4.8★
Consumer IoT Review from Mason Ferlic
GripFusion is a sports technology startup developing Tactile Intelligence. Our flagship product, the ForceBall, is the first grip-sensing baseball. We approached Atomic Object with the challenge to build a React Native iPad app to connect with the embedded electronics over BLE and visualize sensor data in real time. Atomic stepped up to the plate and hit a home run! They took early R&D code and we're able to successfully navigate IoT challenges, large amounts of sensor data, and seamless UX. The developer team worked closely with our technical staff to incorporate evolving firmware and hardware improvements. The design team did hundreds of hours of user discovery and product feedback to ensure we deliver a cutting-edge experience. Overall, Atomic has the breadth and depth to tackle complex hardware-software systems.
Daniel Schoonmaker
Review from Google
5.0★
Daniel Schoonmaker's Review Sourced from Google
Atomic Object is one of the best companies across the board in Michigan. Fantastic maker of custom-software solution and a model of organizational thought leadership. I've been working with the company in some capacity for nearly 20 years and learn something new in every interaction I've ever had.
More than that, they are a value-centered organization that you will be proud to partner with. They've built this company the right way. An impactful community leader and employer of choice.
Rik Cordero
Review from Google
5.0★
Rik Cordero's Review Sourced from Google
As a freelance Video Producer, I recently wrapped up another fun project with the folks over at Atomic Object, and I've gotta say, it was an experience worth mentioning. Collaborating with their marketing team on a series of authentic and engaging customer-facing and internal videos was nothing short of fantastic. Their seamless planning and logistics during pre-production, coupled with easy going personalities during production, made the process a breeze. Post-production brought our collective vision to life with meticulous story editing and videos that reflect their unique culture and values. Their team's dedication to kindness, empathy, and diversity made this collaboration not just successful, but truly enjoyable.
Reviews verified by DesignRush and sourced from the agency's profile
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Hooman is a digital studio that blends bold ideas with beautiful, human-first design. We specialize in websites, apps, and brand experiences that feel simple, smart, and just right. Whether you're building from scratch or leveling up, we turn complex ideas into intuitive products people actually enjoy using...
Top Services:
Mobile App Development
Branding
Web Design
Web Development
AI Development
Show more
Location
West Vancouver, Canada
Number of Employees
Under 49
Average Hourly Rate
$140/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
Hooman Studio Services
Mobile App Development
Branding
Web Design
Web Development
AI Development
UI/UX Design
Software Development
Digital Strategy
eCommerce Development
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ample
An Elegant Mind
EB5 Marketplace
Enzo Design Build
FEIART Group
Havium
Kafka's Organic
Leeson Engineering
Multiverse Computing
Odd Culture
Data sourced from the agency's DesignRush profile
Hooman Studio Reviews & Testimonials
Mariah Hanna
Review from Google
5.0★
Mariah Hanna's Review Sourced from Google
Hooman Studio is second to none in their digital design and web development. Easy to work with and with a dedicated team, I couldn't recommend them enough.
Arash Atash
Review from Google
5.0★
Arash Atash's Review Sourced from Google
I had the pleasure of having Hooman working on a project for my company. He did an excellent job! He listened carefully, showed a great deal of care for the quality of the work he produced, and willingly revised the work several times until he made sure that he and I were both happy with the final product. I will work with Hooman again, and recommend his services.
Siddharth Bajaj
Review from Google
5.0★
Siddharth Bajaj's Review Sourced from Google
I recently worked with Hooman to build a website and design product packaging for my business, and I couldn't be happier with the results. He is incredibly professional, approachable, responsive, and easy to work with throughout the entire process. He took the time to understand our vision and preferences and incorporated them with finesse.
The website they built is modern, visually appealing, and user-friendly, and the product packaging design perfectly captures the essence of the brand. Overall, I would highly recommend Hoooman Studio to anyone in need of design services. Their expertise, attention to detail, and dedication to customer satisfaction are truly impressive.
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At Linnify, we help visionary companies accelerate their digital development efforts. From growing startups to tech-driven organizations, we support you in defining, designing, building, and successfully launching on time through dedicated product teams...
Top Services:
Software Development
Web Development
AI Development
Mobile App Development
Staff Augmentation
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Location
Cluj-Napoca, Romania
Number of Employees
Under 49
Minimal Budget
$25,000 - $50,000
Portfolios Count
4 Projects Listed
Linnify Services
Software Development
Web Development
AI Development
Mobile App Development
Staff Augmentation
Web Design
UI/UX Design
Software Testing
Cloud Consulting
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Readability
drd
Joyscore
Stailer
NEWtritionIQ
Medefine
Data sourced from the agency's DesignRush profile
Linnify Reviews & Testimonials
GABRIEL SINCRAIAN
Review from Google
5.0★
GABRIEL SINCRAIAN's Review Sourced from Google
I worked with a few freelancers before and only had headaches. Since I discovered Linnify, everything has been going smoothly. They are professional, deliver exactly what they promise, and the app works flawlessly. Everyone is happy. I recommend!
Camil Moldoveanu
Review from Google
5.0★
Camil Moldoveanu's Review Sourced from Google
Linnify has been a reliable partner in our software development journey, providing excellent quality and innovative solutions. This is why we built this collaboration based on expertise trust. Their development team is knowledgeable and attentive, enhancing our user experience significantly. We recommend Linnify to anyone looking for one of the best product development companies in Cluj.
Paul Oarga
Review from Google
5.0★
Paul Oarga's Review Sourced from Google
Great solutions, incredible team and enviable work ethic. Highly recommend them for any tech product, branding or idea you want to boost into reality.
Reviews verified by DesignRush and sourced from the agency's profile
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Top Mobile App Development Company Powered by AI & Blockchain
Ultrashield Technology is a top mobile app development company in INDIA, specializing in iOS, Android & cross-platform apps. With expertise in AI/ML, LLMs, and Blockchain, we deliver secure, scalable, and future-ready digital solutions trusted by startups and enterprises...
Top Services:
Mobile App Development
AI Development
Software Development
Blockchain
Web Development
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Location
Noida, India
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
9 Projects Listed
Ultrashield Technology Services
Mobile App Development
AI Development
Software Development
Blockchain
Web Development
WordPress Website Design
eCommerce Development
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
NinjaHoldings
PLINX
CybSafe
BYHOURS
Astrotalk
ERP BUDDIES
Victory Cruise Lines
Cranes24
Sunfood Superfoods
Platzi
Data sourced from the agency's DesignRush profile
Ultrashield Technology Reviews & Testimonials
George Kalogeropoulos
CEO at HealthSherpa
5.0★
Software Development Review from George Kalogeropoulos
The collaboration between Ultrashield Technology proved to be an excellent experience for our HealthSherpa team. Our enrollment platform underwent improvements in flow, functionality and user-agent navigation through their helpful assistance. Their team restructured our requirements into clean effective solutions which matched our operational systems perfectly. Clear communication along with quick response times characterized our entire work engagement with Ultrashield Technology. The system updates have brought positive changes that we can clearly see since deployment. They acted as both a trustworthy and proficient collaborator throughout our entire project work period.
Shiv Verma
Review from Google
5.0★
Shiv Verma's Review Sourced from Google
We partnered with Ultrashield Technology to develop a mobile app for our EdTech platform, and the experience was outstanding. From the initial concept to final deployment, their team demonstrated professionalism, innovation, and deep technical know-how.
The app is intuitive, fast, and packed with features that truly enhance the learning experience for our users. They delivered everything on time and were always available for support or changes.
If you're looking for an Excellent Mobile App Development Company in Noida, Ultrashield Technology is the one to trust. We couldn’t be happier with the results!
Mukesh S
Review from Google
5.0★
Mukesh S's Review Sourced from Google
I’m incredibly impressed with Ultrashield Technology for developing the perfect mobile app for my food delivery business. From understanding my requirements to executing a seamless, user-friendly, and scalable app — their team was professional, responsive, and highly skilled.
Their attention to detail, design sensibility, and technical expertise truly exceeded my expectations. The app has already improved our customer engagement and order efficiency, and we’ve been getting amazing feedback from users.
Without a doubt, Ultrashield Technology is the Best Mobile App Development company in India. Highly recommended for anyone looking to build a top-tier app for their business!
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Anmel is proven to boost productivity by up to 60% and efficiency by 45% for startups and enterprises alike. Trusted by businesses globally, Anmel delivers tangible results, driving success and growth in today's competitive market landscape...
Top Services:
AI Development
Software Development
IT Services
Mobile App Development
Wearables
Show more
Location
San Francisco, California
Number of Employees
100 - 249
Average Hourly Rate
$70/hr
Minimal Budget
$25,000 - $50,000
Anmel Services
AI Development
Software Development
IT Services
Mobile App Development
Wearables
Blockchain
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
JPMC
PL
D&G
Data sourced from the agency's DesignRush profile
Anmel Reviews & Testimonials
Brenda Benitez
Talent Attraction Analyst at Coppel
5.0★
Software Development Review from Brenda Benitez
Their expertise in custom software and mobile development allowed us to streamline our processes and boost productivity by 60%. The 1-Year Free Maintenance & Bug Fixing guarantee was a huge selling point, ensuring we had ongoing support and stability. With their award-winning, ISO-certified approach and a team of over 100 in-house experts, Anmel has truly elevated our business operations. Highly recommend them to any startup or enterprise looking for top-notch digital transformation services
Reviews verified by DesignRush and sourced from the agency's profile
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Softweb Solutions Inc, an Avnet company, drives innovation through advanced data science and AI to accelerate business growth in the evolving digital landscape...
Top Services:
AI Development
Big Data Analytics
Managed Services
Cloud Consulting
IT Services
Show more
Location
Plano, Texas
Number of Employees
500 - 999
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
Softweb Solutions Services
AI Development
Big Data Analytics
Managed Services
Cloud Consulting
IT Services
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bosch
T-Mobile
Fujifilm
ABB
GE
Data sourced from the agency's DesignRush profile
Softweb Solutions Reviews & Testimonials
Kevin Smith
Review from Google
5.0★
Kevin Smith's Review Sourced from Google
My company has worked with Softweb Solutions for creating a solution that we required for our manufacturing plants. Their team visited our factories to analyze our current machinery, and then they started with the POC project. We were highly satisfied with the proposed solution and decided to move further. Now, our company is one of the proud clients of Softweb Solutions.
michel steff
Review from Google
5.0★
michel steff's Review Sourced from Google
I work with Softweb Solutions, it is a growing company, working on some of the emerging technologies such as the Internet of Things, Artificial Intelligence, Big Data, Augmented Reality, Virtual Reality, chatbots, and enterprise mobility. It is an amazing place to work, with a great working environment.
Joy smith
Review from Google
5.0★
Joy smith's Review Sourced from Google
I’ve attended one of the events that they organized on Smart City. They organize a lot of events at their office, where they discuss about some of the trending technologies. The session that I attended was really good and speakers discussed many aspects of IoT-enabled smart city, which were previously unknown to me. Looking forward to attend some other events in the future.
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ITExpertUS Inc. a high-performance global software solution company, was established in the year 2017 Headquartered in Chicago IL USA, located globally with onsite and offshore development centers in Chicago, Mohali and Bangalore in India and strategic sales centers in Singapore, Malaysia, Dubai and Toronto...
Top Services:
Mobile App Development
Software Development
Digital Marketing
Web Development
eCommerce Development
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Location
Schaumburg, Illinois
Number of Employees
250 - 499
Average Hourly Rate
$35/hr
Minimal Budget
$25,000 - $50,000
ITExpertUS Services
Mobile App Development
Software Development
Digital Marketing
Web Development
eCommerce Development
AI Development
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hughes
Talent o Mind
Quest Global
Telus International
Axiscades
Synechron
Zagar
Newgen
DM Limo
Econominds
Data sourced from the agency's DesignRush profile
ITExpertUS Reviews & Testimonials
Ankit
Review from Google
5.0★
Ankit's Review Sourced from Google
I recently found ITExpertUS and gotta say, I’m super impressed! The site is easy to use and packed with awesome IT services—perfect if you need tech support, web dev, or digital solutions. They keep things simple, professional, and easy to understand, which is a huge plus. The team knows their stuff, is super quick to respond, and really helpful—like having a tech buddy you can count on. Whether you’re a small biz or just need help with IT projects, def check them out. Amazing service and great vibes all around. Totally recommend! 👍
Aqeel Ahmad
Review from Google
5.0★
Aqeel Ahmad's Review Sourced from Google
I'm extremely Happy with the designing services been offered by ITExpertUS it was such an impeccable deal to have it.
Reviews verified by DesignRush and sourced from the agency's profile
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If Your Goals Don't Sound Crazy, They're Not Big Enough.
A360Z is a brand strategy and design agency helping future-forward companies launch faster and grow revenue. We partner with startups and enterprises building complex products in competitive markets, where clarity and differentiation drive performance...
Top Services:
Branding
Creative Services
UI/UX Design
Digital Marketing
AI Development
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
A360Z Services
Branding
Creative Services
UI/UX Design
Digital Marketing
AI Development
VR/AR
Design Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We specialize in Managed Services, Lightning Migration, Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Einstein AI, delivering innovative solutions for businesses of all sizes from small, medium enterprises to Fortune 500 companies...
Top Services:
Managed Services
CRM Consulting
Cloud Consulting
DevOps Consulting
Software Testing
Show more
Location
Sydney, Australia
Number of Employees
100 - 249
Average Hourly Rate
$49/hr
Minimal Budget
$25,000 - $50,000
TechForce Services Services
Managed Services
CRM Consulting
Cloud Consulting
DevOps Consulting
Software Testing
Mobile App Development
Software Development
AI Development
IT Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Torrens (Laureate)
ModernStar
Centuria
INSW
ICMS
Data sourced from the agency's DesignRush profile
TechForce Services Reviews & Testimonials
Harendra Singh
Review from Google
5.0★
Harendra Singh's Review Sourced from Google
TechForce Services has been a fantastic partner in helping us optimize our Salesforce platform. Their team is highly responsive, knowledgeable, and always willing to go the extra mile to ensure our success. We've seen significant improvements in our sales processes and overall efficiency thanks to their expertise. We can't recommend them enough!
Sharmistha Rath
Review from Google
5.0★
Sharmistha Rath's Review Sourced from Google
I had the pleasure of working with TechForce Services on a Salesforce implementation project, and I must say, their outstanding work was truly impressive.
From the outset, TechForce Services demonstrated their expertise, professionalism, and dedication to delivering quality results. They took the time to fully understand our business needs and provided a customized solution that not only met but exceeded our expectations.
Throughout the project, the TechForce Services team was always available to answer any questions or concerns we had, providing timely updates and going above and beyond to ensure that the implementation was seamless. They also provided comprehensive training to our team, enabling us to use the new Salesforce platform with ease.
Thanks to TechForce Services, our sales and marketing teams are now able to collaborate more efficiently, and we've been able to streamline our entire sales process. The implementation has helped us improve our productivity and had a positive impact on our bottom line.
Overall, I highly recommend TechForce Services for any Salesforce implementation project. Their team is top-notch, and their commitment to customer satisfaction is exceptional. If you're looking for a reliable and experienced partner for your Salesforce needs, TechForce Services is the way to go.
Rakesh Bhujabal
Review from Google
5.0★
Rakesh Bhujabal's Review Sourced from Google
TechForce Services is highly recommended for their outstanding work on Salesforce implementation project for my Org. I must say, the team is very professional, knowledgeable, and dedicated to delivering exceptional results.
Thanks to their expertise, we've streamlined our processes and improved productivity in our Edu business. If you're looking for a reliable Salesforce partner, TechForce Services is the way to go.
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MDW (My Data Works) is a data and AI consulting firm supporting large organizations in the design and delivery of enterprise data platforms, AI initiatives, and business applications. A long-time Microsoft partner, MDW has earned seven Microsoft Partner of the Year awards and operates entirely within the...
Top Services:
Digital Services
Mobile App Development
AI Development
Business Consulting
Digital Marketing
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Location
Madrid, Spain
Number of Employees
50 - 99
Average Hourly Rate
$150/hr
Minimal Budget
$25,000 - $50,000
MDW (My Data Works) Services
Digital Services
Mobile App Development
AI Development
Business Consulting
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vivasoft Limited is a top software development company in Bangladesh, specializing in IT staff augmentation, software development, AI, and mobile app development. With 300+ engineers and 80+ global projects delivered, we help businesses build scalable, secure digital solutions...
Top Services:
Web Design
Web Development
Staff Augmentation
IT Services
Software Development
Show more
Location
Dhaka, Bangladesh
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Vivasoft Services
Web Design
Web Development
Staff Augmentation
IT Services
Software Development
AI Development
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Azerion
Numberskills
Klikit
Stickler
Dunite
Goava
Roo
Data sourced from the agency's DesignRush profile
Vivasoft Reviews & Testimonials
KAZI MD. ABID
Review from Google
5.0★
KAZI MD. ABID's Review Sourced from Google
It's been six months i've started working here. The people working here are friendly and you can work anywhere without any interruptions. They have an awesome rooftop from where you can view the city. The overall combination make this organisation one of the best software company in Bangladesh you can work.
junaed abdullah
Review from Google
5.0★
junaed abdullah's Review Sourced from Google
One of the Best Tech Workplaces Around
Vivasoft stands out as one of the best places to work in the software industry in Bangladesh. Their team culture, growth mindset, and passion for clean code are reflected in everything they do. They currently have branches in Dhaka, Rajshahi, and even Nepal — which shows how fast they’re expanding. I just wish they’d open a branch in Sylhet too!
Taslima Rahman
Review from Google
5.0★
Taslima Rahman's Review Sourced from Google
Among the Best Engineering Teams Locally
If you're looking to follow top-tier engineering talent in Bangladesh, Vivasoft should be on your radar. They consistently share valuable tech insights and contribute to the community. Easily one of the best examples of homegrown tech excellence.
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Fifty One Degrees Will Unleash Your Potential With AI.
Fifty One Degrees in London helps businesses serve customers better and enable efficiencies by driving their adoption of AI...
Top Services:
AI Development
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
Fifty One Degrees Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fluro
Harding Heating
Model Pro
Data sourced from the agency's DesignRush profile
Fifty One Degrees Reviews & Testimonials
Sam Rigby
Review from Google
5.0★
Sam Rigby's Review Sourced from Google
Outstanding AI Partner - Transforming Our Business Operations
We've worked with Fifty One Degrees on multiple projects over the past year, and they've consistently exceeded our expectations. As the UK's fastest-growing consumer heating business, we needed AI solutions that could scale with our rapid growth while maintaining quality service.
Fifty One Degrees delivered exceptional results. What sets them apart is their strategic approach and understanding of business challenges, as well as the technology to solve them. They work closely with our team to ensure every solution integrates seamlessly and genuinely enhances our capabilities.
Beyond technical excellence, Fifty One Degrees is committed to being a true long-term partner. They're always available for support, continuously optimise our solutions, and proactively suggest improvements based on our evolving needs.
The team combines deep technical knowledge with genuine business acumen. They understand our industry and deliver solutions that create real, measurable value.
I wouldn't hesitate to recommend Fifty One Degrees to any business looking to harness AI's power. They're strategic partners invested in your success.
Jono Evetts
Review from Google
5.0★
Jono Evetts's Review Sourced from Google
Phoenix Financial Consultants have had the pleasure of working with Fifty One Degrees on two critical projects: automated compliance monitoring and voice AI for customer call automation. From the start, they demonstrated a deep understanding of our industry needs and delivered solutions tailored to our specific challenges.
For compliance monitoring, their team developed an automated system that has significantly reduced our manual workload and enabled more frequent monitoring checks. On the customer service side, the voice AI solution is designed to streamline call handling and enable enhanced customer experience.
Fifty One Degrees combines technical expertise with a practical approach, making complex AI implementations straightforward and measurable. If you’re looking to bring AI into your operations seamlessly and effectively. We would highly recommend them!
Jono Evetts @ Phoenix Financial Consultants.
Tim Betts
Review from Google
5.0★
Tim Betts's Review Sourced from Google
I've recently started working with Nick and the team at Fifty One Degrees on their Fractional AI Officer service, really impressed with the advice / guidance so far. How to best adopt AI is on everyones radar and I found a daunting task to get to grips with how we as a business can best utilise it. But Fifty One Degrees were great at immediately addressing quick wins for us, whilst also telling us what not to be looking at, we have the start of a strategic AI framework and look forward to continuing to work with them. I have known Nick for over 10 years and highly recommend as a partner to any business.
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Stellars Tech is a software development company specializing in fintech platforms, AI solutions, and complex data-driven systems. We help startups, growing tech companies, and enterprises build scalable digital products, modernize legacy systems, and integrate advanced technologies into their operations. Our...
Top Services:
Software Development
DevOps Consulting
AI Development
Product Design
IT Services
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Location
Lewes, Delaware
Number of Employees
50 - 99
Average Hourly Rate
$80/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
Stellarstech Services
Software Development
DevOps Consulting
AI Development
Product Design
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
For two decades, our innovative digital products development agency has taken on a wide range of challenging IT services. We are masters at crafting custom software solutions and stunning web designs - anything from simple logo design to complex large-scale development projects! Let us help make your digital...
Top Services:
Web Design
eCommerce Development
Web Development
Software Development
Mobile App Development
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Location
New York City, New York
Number of Employees
100 - 249
Average Hourly Rate
$149/hr
Minimal Budget
$25,000 - $50,000
mejix Services
Web Design
eCommerce Development
Web Development
Software Development
Mobile App Development
Digital Marketing
Product Design
IoT
AI Development
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Small Business Industry
Commercial Industry
Data sourced from the agency's DesignRush profile
mejix Reviews & Testimonials
Yosi Arish
Review from Google
5.0★
Yosi Arish's Review Sourced from Google
We used Mejix for few projects in the past for e-commerce sites and mobile application integration with our ERP. The service and communication are great , fast and effective + project delivery were all on time and properly tested before implantation.
Guy Volo
Review from Google
5.0★
Guy Volo's Review Sourced from Google
I have used Mejix for several projects in recent years. From simple content websites to complex
e-commerce sites. I am incredibly happy with the way their work always comes out. They have always been a pleasure to deal with. On my recent project I worked with Dan and he was just great! I highly recommend using them from the very beginning as they have a vast and diverse expertise.
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Boutique studio of senior engineers building web, mobile, and AI products since 2015. We embed as a long-term extension of your team and ship code that lasts. 5.0 on Clutch, top 1% on Upwork...
Top Services:
Web Development
Mobile App Development
Software Development
Software Testing
AI Development
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Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$99/hr
Minimal Budget
$25,000 - $50,000
EltexSoft Services
Web Development
Mobile App Development
Software Development
Software Testing
AI Development
Staff Augmentation
IT Services
Engineering
DevOps Consulting
Wearables
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
B2B Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
EltexSoft Reviews & Testimonials
Yana Vlasova
Review from Google
5.0★
Yana Vlasova's Review Sourced from Google
Choose EltexSoft for perfection! LA's best-kept secret in software development. Our experience was top-notch—5 stars all the way!
Dasha Ozerchuk
Review from Google
5.0★
Dasha Ozerchuk's Review Sourced from Google
EltexSoft is a software dream team! Their LA-based wizards turned our ideas into digital magic. 5 stars for excellence!
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Your Trusted Software Development Company In Malaysia.
A bespoke software development company specializing in custom software development with exceptional UX/UI design for a high quality user experience journey!...
Top Services:
Software Development
Software Testing
Mobile App Development
Location
Petaling Jaya, Malaysia
Number of Employees
Under 49
Average Hourly Rate
$37/hr
Minimal Budget
$25,000 - $50,000
Red Ant Technology Services
Software Development
Software Testing
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Panasonic
Epson
Great Eastern
Prudential
Data sourced from the agency's DesignRush profile
Red Ant Technology Reviews & Testimonials
Jang Ryan
Review from Google
5.0★
Jang Ryan's Review Sourced from Google
The team at Red Ant Technology was a pleasure to work with. they were professional, efficient, and the quality of their work was excellent. We reengaged them to support us post-deployment and would highly recommend them.
carmen tmy
Review from Google
5.0★
carmen tmy's Review Sourced from Google
Red Ant Technology is reliable and professional. The team really deliver quality product. We appreciate their attention to detail and fast respond. Highly recommended for anyone looking for customize solution.
yip chelsia
Review from Google
5.0★
yip chelsia's Review Sourced from Google
Great team to work with! Red ant technology has been a fantastic partner for our software development needs. Their team is reponsive and understands how to build software that work. From initial discussion to project delivery, the process was smooth and well managed. Their attention to detail and solid technical expertise really set them apart.
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At Levisoft, we combine advanced AI tools with expert oversight to deliver complex software solutions at twice the speed. Our MIT-certified tech leads and developers ensure accuracy, efficiency, and security, while dedicated project managers and industry-specific consultants facilitate seamless integration...
Top Services:
AI Development
Software Development
Mobile App Development
CRM Consulting
ERP Consulting
Show more
Location
Puebla, Mexico
Number of Employees
Under 49
Average Hourly Rate
$65/hr
Minimal Budget
$25,000 - $50,000
Levisoft.io Services
AI Development
Software Development
Mobile App Development
CRM Consulting
ERP Consulting
Cybersecurity
Cloud Consulting
Web Design
Web Development
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
An AI customer service company is a company that uses artificial intelligence (AI) technologies to provide customer support solutions. It develops and deploys AI-driven tools like chatbots, virtual assistants (VAs), and automated response systems to handle customer inquiries, resolve issues, and elevate overall consumer satisfaction. By using natural language processing (NLP), machine learning (ML), and other advanced AI tools, a customer service AI company delivers efficient, accurate, and personalized customer service experiences.
Here are some common challenges that AI customer service companies help overcome:
Overwhelming number of customer inquiries
Lack of manpower in handling extensive backlogs of unresponded requests
Long waiting periods due to varied time-zones
Non-standardized and error-filled responses across all customer interactions
Lack of accessibility and inclusivity when providing support for a diverse client base
Poor structure when handling and processing large volumes of customer data in a structured manner
Identifying fraudulent activities that can harm the company’s reputation
Conducting frequent algorithm training to sustain an agile semantic architecture
AI is projected to become a common investment in customer experience within the next few years, as more than 80% of businesses are expected to implement applications based on generative AI. Notably, the chatbot market is forecasted to expand significantly, with projections indicating an estimated $15.5 billion growth by 2028. Moreover, businesses adopting AI engineering practices are anticipated to outperform competitors by at least 25% by 2026 in terms of the number and speed of AI models deployed.
Success Story
Here's a case study showcasing how strategic AI integration can optimize customer support operations in dynamic service environments:
Challenge: A SaaS eLearning platform experienced significant fluctuations in customer support inquiries throughout the academic year. In need of year-round staffing, the client sought a scalable solution to handle seasonal spikes in customer queries and reduce training durations for support specialists.
Solution: After identifying automation opportunities and analyzing common customer questions, AI customer service company Aristek Systems implemented an AI chatbot using large language model (LLM) technologies. Aristek Systems' implementation effectively managed Level 1 support queries and assisted in resolving complex Level 2 issues, as the model had training on platform manuals and real-time interactions.
Results: The chatbot eliminated the need for seasonal staff adjustments while ensuring consistent 24/7 support in different seasons. It also minimized escalation risks with contextually relevant responses which reduced case resolution times and improved overall customer satisfaction and retention.
What do AI customer service companies do?
AI customer service companies streamline customer support operations using advanced algorithms, ML, response automation, predictive AI, and customer interaction analysis. They tailor AI solutions to deliver more efficient, personalized customer care experiences, which significantly optimizes operational efficiency. Their AI customer service solutions reduce response times, handle repetitive queries, and enable 24/7 support.
Common AI customer services include:
Chatbots and VAs Using automated tools to handle customer inquiries, provide information, and resolve issues in real-time without human intervention
Sentiment analysis Employing AI technologies to analyze customer feedback and interactions, determine the customer's emotional state, and improve response strategies
Predictive analytics Analyzing past interactions and data trends to anticipate customer behavior and enable more proactive AI customer services
NLP implementations Leveraging AI-based customer support technology that allows chatbots and VAs to understand, interpret, and respond to human language in a natural, conversational manner
Customer interaction analytics Tracking and analyzing customer interactions across different channels to provide insights into customer preferences and pain points
24/7 AI for customer support Providing timely, around-the-clock assistance regardless of time zones
Automated ticketing systems Automatically categorizing and prioritizing customer issues for efficient resolution by human agents or automated systems
Personalization engines Customizing AI systems to deliver responses and service offers based on individual customer profiles
Success Story
To better understand the transformative power of AI-based customer support, we examine a compelling case study showcasing Azumo's collaboration with its client. This partnership illustrates how the customer service AI company’s innovative approach refined Azumo’s digital engagement strategies to boost its efficiency:
Challenge: The client needed an easy-to-implement and economically viable AI chatbot amid advancements in AI technologies. It requested a solution that could streamline customer interactions and operational processes without requiring extensive resources or technical expertise.
Solution: Azumo developed Charlibot, a no-code/low-code platform with flexible integration options. Modern LLMs like ChatGPT underlined the solution, powering its reasoning and semantic search capabilities. It was designed to handle inbound inquiries, customer support questions, and other data requests without needing the additional assistance of a chat support agent.
Results: Charlibot transformed customer service interactions, and the client started effectively engaging with online visitors and converting inquiries into sales.
How much do customer service AI companies charge for their services?
Customer service AI companies typically charge between $0.05 and $1.5 per AI-powered interaction, i.e., AI-powered responses by AI assistants or chatbots — some of the most common AI customer service offers. These companies offer a range of pricing models, including subscription-based, usage-based, and custom options, tailored to meet diverse business needs. Here's a breakdown of typical costs:
Consumption-based fee: $0.006-$1 per text or audio request
The top 50 customer service AI companies on DesignRush charge an average of $43 per hour. Approximately 5.1% of the agencies accept projects with a budget of less than $1,000, making them accessible to startups and smaller businesses seeking to incorporate AI in their customer support operations. On the other hand, 5.1% require a minimum project budget of $50,000, offering clients comprehensive AI-powered solutions, customized strategies, and premium support services.
Why should I hire a customer service AI company?
You should hire a customer service AI company to optimize your customer support strategies. With advanced AI technology, these companies offer immediate, around-the-clock assistance without human intervention. They reduce wait times and contribute to cutting down on operational costs. In essence, implementing AI for customer support can free your agents from handling repetitive, mundane inquiries, allowing them to focus on more complex tasks.
Hire customer service AI companies because they:
Increase response accuracy by leveraging AI's ability to learn and adapt
Provide consistent and unbiased responses for a uniform customer experience
Can be scaled accordingly to handle peak times and growing customer bases, thus eliminating the need for additional staffing
Integrate with existing customer relationship management (CRM) systems for enhanced data management
Automate routine inquiries for higher-value interactions
Monitor customer interactions in real-time to identify and address issues promptly
Customize responses based on previous conversation history
Improve training for human agents by providing AI-driven insights and feedback
Success Story
The following case study highlights the increased adoption, efficiency benefits, and competitive advantages of AI-driven customer service technologies:
Challenge: An electronics manufacturer sought to enhance its direct-to-consumer (D2C) customer and sales support through a more user-friendly interface. The solution was envisioned to validate the value of an on-website chatbot as an additional D2C communication channel, specifically targeting iOS device owners.
Solution: Master of Code Global developed and launched a chatbot functioning as a virtual shopping assistant that connects with customers in real-time and provides personalized product recommendations through generative AI. The bot was integrated into the Shopify eCommerce website to guide buyers through the ordering process, answer questions, and assist with checkout. Moreover, it offered to connect recipients with a human agent in case of more complicated queries.
Results: Master of Code Global's implementation of the AI-powered chatbot resulted in an average customer satisfaction score (CSAT) of 80%. It achieved an engaged session rate of 84%, while the average order value through the chatbot was approximately $300.
How do I choose the best AI customer service company for my business?
You can choose an AI customer service company that best aligns with your business requirements by carefully evaluating credentials, qualifications, previous projects, and other pertinent factors. Follow these steps to ensure you make an informed decision:
Define your specific needs Determine the type of AI customer service that would best accommodate your needs. This may be chatbots, voice assistants, automated responses, or a combination.
Research agencies Look up agencies on Google and credible directories, such as DesignRush, to curate a list of prospective partners.
Examine reputation Look at authentic reviews and testimonials from other businesses using these AI customer service companies to gauge their reliability.
Check for technology fit Assess whether the companies' AI technologies integrate well with your existing systems and platforms.
Read about customization Check if their AI customer service solutions are customizable to fit your brand voice, customer base, and unique requirements.
Ensure scalability See if their AI for customer support can scale with your business as it grows, both in terms of volume and complexity.
Investigate accuracy and reliability Assess their performance in terms of understanding queries with precision and providing relevant responses.
Look into security and compliance Verify if they employ security standards and compliance with relevant regulations, especially for handling sensitive customer data.
Explore availability of maintenance services Assess the level of ongoing support the service providers offer to ensure a smooth transition and undisrupted operations.
Weigh the costs and potential ROI Compare pricing models and consider the value their best AI services can provide in terms of time savings and improved customer retention.
Send request for proposals (RFPs) and schedule interviews Based on your initial assessments, create a shortlist of up to five candidates. Send detailed RFPs and schedule interviews so you can ask questions pertinent to their work, the potential partnership, and the proposals submitted.
Arrive at a decision Assess the performances of the shortlisted candidates during the interviews and evaluate their proposals and how effectively they articulated them. Based on these evaluations, choose the AI customer service company that will positively impact your business.
If you need to expedite your search for the ideal AI customer service company, DesignRush can help. Simply head to our Marketplace and share your project details with us. Based on your requirements, we'll introduce you to five fitting potential agency partners — for free.
How do I find the best customer service AI company on DesignRush that fits my budget?
Use our directory's advanced filtering options to find the best customer service AI companies on DesignRush, that fit your budget. You can refine your search by selecting cost-effective agencies taking on projects starting at $1,000, or those that have a budget requirement of $50,000 and above.
Our agency directory also lets you browse agency profiles based on location, area of expertise, agency reviews, client types, team size, budget, and hourly rates so you can compare AI customer service companies comprehensively and find the best fit for your project.
What are the key success metrics in AI customer service?
Key success metrics in AI customer service provide a comprehensive view of AI’s service performance and effectiveness in customer service. They also highlight areas of strength and opportunities for improvement.
Automated resolution rate (ARR) The ARR measures the percentage of customer queries resolved solely by AI without human intervention. A higher ARR reflects efficient AI solutions.
First contact resolution (FCR) The FCR Indicates the rate at which customer issues are resolved during the first interaction with the AI system. A high FCR signifies the AI’s ability to quickly and accurately address customer needs.
Customer effort score (CES) The CES gauges how easily customers can use the AI service to resolve their issues. A low CES suggests that the AI system is user-friendly and intuitive.
Transfer rate to human agents This is the frequency at which interactions escalate from AI to human agents. A lower transfer rate means that the AI solution can effectively handle more complex issues.
Average handling time (AHT) The AHT represents the average time it takes the AI to handle an inquiry. AI customer service companies aim for lower AHT, which means swift resolution of customer concerns.
Feedback utilization This pertains to the effective use of feedback to demonstrate continuous improvement and customer-centric development.
Customer satisfaction score (CSAT) The CSAT is a metric typically gathered through post-interaction surveys and reflects the overall effectiveness of and user experience with the AI system.
What questions should I ask customer service AI companies before hiring one?
You should ask the following questions before hiring customer service AI companies to ensure they are the right fit for your business:
Its Relevant Background
What is your company's experience in developing AI customer service solutions?
What industries have you worked with, and which ones do you specialize in?
Have you worked on any similar projects?
What is the size and expertise of your development and support team?
How do you stay updated with the latest advancements in AI and customer service technology?
What is your company’s approach to data privacy and security?
Can you provide information on the performance and reliability of your AI solutions in real-world applications?
Its Services and Processes
What specific customer service AI solutions do you offer?
How customizable are your AI solutions?
What is the typical implementation timeline for your AI solutions?
How do you handle the initial setup and training of the AI system?
What ongoing support and maintenance services do you provide?
How do you measure the effectiveness and performance of your AI-based customer support?
What are your pricing models, and what factors influence the cost?
Relevant to Your Project
How will your AI solutions address our specific customer service challenges?
What level of customization will be available to tailor the AI to our marketing, brand voice, and overall branding?
How will your AI solutions integrate with our existing customer service workflows?
How do you ensure the AI adheres to our business’s compliance and regulatory requirements?
What are the expected results and improvements we should see within the first six months of using your AI for customer support?
What are the best AI customer service companies in the US?
The best AI customer service companies in the US are: