Looking for a reliable BPO partner in Philadelphia to support your business operations? DesignRush connects you with top agencies trusted by brands like T-Mobile and Merck. Our experts have vetted these firms based on client success and industry recognition. With over 100,000 matches facilitated monthly and 40,000+ vetted agencies, you can trust DesignRush to help you find the right agency. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Best Philadelphia BPO Service Provider Rankings
7 Companies - Rankings updated: April 03, 2026
DesignRush evaluates each agency using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- BPO
- Data Entry
- Call Centers
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry -copy-thumb-webp.webp)
Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Show more
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Show more
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Show more
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions. [... see all TechSpeed reviews ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
Reviews verified by DesignRush and sourced from the agency's profileTechSpeed Reviews & Testimonials
.png)
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Show more
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Show more
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Show more
Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
Solve today, thrive tomorrow.
Wipfli is a leading accounting and business consulting firm, ranking among the top 20 in the nation. With a century of experience and a forward-thinking approach, we help clients achieve lasting results. Our team of eternal students brings cross-industry expertise and creativity to solve complex challenges [... view Wipfli profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWipfli Services
Data sourced from the agency's DesignRush profileAntigo Sign & Display Seminole Nation Gaming Enterprise Allstar Holdings
Outsource Cold Calling, Sales & Support
At HomeX, we are a results-driven virtual assistant agency helping businesses across the U.S. and beyond scale faster and operate smarter. Based in Prishtina, Kosovo, we specialize in cold calling, lead generation, and customer support all delivered by trained, English-speaking virtual teams. [... view Homex Virtual Agency profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHomex Virtual Agency Services
Data sourced from the agency's DesignRush profileProsale Nation LLC Bidz Auto Sales ARS Real Estate Merk Investments LLC TSW Financial LLC Car Botix Car Ching HAMMER Corp.
- Capita is a transformation and digital services business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens. We partner with clients to transform their businesses and services, taking on the complex and difficult things – so they don’t [... view Capita profile ]
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCapita Services
Reviews verified by DesignRush and sourced from the agency's profileCapita Reviews & Testimonials
Teen Bunton's Review Sourced from Google
So this address also has capita plc who buy the debt from the councils and then come and harass you at your door fraudulently. They break all the legislations, the companies act 2006 section 44. They are the biggest bullies who think they can extort money from us FRAUDULENTLY. SHAME ON YOU.PROVE OUR OBLIGATION TO PAY.
Show more
Data sourced from the agency's DesignRush profileEducation industry Financial industry Retail industry
- Since its inception in 2009, Intelegencia has been transforming businesses through its service offerings in Technology, BPO, Back Office, Data and Cloud Engineering. [... view Intelegencia profile ]
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIntelegencia Services
Data sourced from the agency's DesignRush profileFieldCore Microsoft Talkdesk
Expert Back-Office Outsourcing Solutions
PRWTech delivers comprehensive business process outsourcing (BPO) services, including document processing, facilities management, and clerical support for government and private companies. With over three decades of experience, PRWTech provides cost-effective solutions that promote customer loyalty and [... view PRWTech profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPRWTech Services
Data sourced from the agency's DesignRush profileCorporate Services Industry Health Care Industry Transportation & Logistics Industry
Related Services in Philadelphia
BPO Companies Near Philadelphia
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.
Latest Trends Related to BPO
