Searching for a call center in Philadelphia to improve your customer service? DesignRush connects you with top agencies that have partnered with brands like Estee Lauder and IKEA. With over 1M monthly visitors and 40,000+ vetted agencies, our platform is designed to help you find trusted service providers. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Best Philadelphia Call Center Service Providers Rankings
7 Companies - Rankings updated: March 31, 2026
DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Our goal at Hugo is always to elevate your customer experience through 24/7 call center services powered by a multilingual, global workforce. Our cutting-edge methodologies drive exceptional performance in customer care, data annotation, and marketplace operations for clients like Meta and Google. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed’s AI-driven approach blends automation with human expertise to transform call center services. The team’s communication skills help businesses nurture loyalty and satisfaction among customers. [... see all TechSpeed reviews ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
Reviews verified by DesignRush and sourced from the agency's profileTechSpeed Reviews & Testimonials
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Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
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Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
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Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
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Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpecialty Answering Service Services
Reviews verified by DesignRush and sourced from the agency's profileSpecialty Answering Service Reviews & Testimonials
Sarah Gonzales's Review Sourced from Google
We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.
Show moreZoe Newbold's Review Sourced from Google
We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.
Show moreS B's Review Sourced from Google
SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.
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Data sourced from the agency's DesignRush profileAdvertising Industry Accounting Engineering Energy Industry IT Industry Financial Industry Legal Industry Travel Industry Retail Industry Telecommunications Industry
Deeper connections. Deeper insights.
FPG provides high-quality marketing research data collection services by leveraging new techniques and technologies to make market insights more accessible, accurate, and affordable. Whether it is quick-turn insights or more in-depth research, FPG seamlessly incorporates accepted methodologies with [... view Sago profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSago Services
Reviews verified by DesignRush and sourced from the agency's profileSago Reviews & Testimonials
Paul Deutchman's Review Sourced from Google
The wait time to receive your compensation is ridiculously frustrating. It's been well over a month and my payment is still processing. I also conduct research with human participants and can say with confidence that this is such an embarrassingly amateur company. There is absolutely no reason why they can't compensate participants immediately or at the end of the study--plenty of other marketing groups and researchers do! And from what I've heard, they use to process payment much faster. I won't be participating again--why would you when you have to wait 2 months to receive your compensation.Edit: I wish I could give 0 stars. Sago hasn’t compensated me for a study and are now ghosting my emails. DO NOT PARTICIPATE WITH SAGO ITS NOT WORTH IT! I thought this could be an easy side hustle but the hoops Sago makes you jump through, terrible service, and wait times for payment make it not worth the trouble.
Show moreM Martin's Review Sourced from Google
I've done many studies and focus groups with Sago (formerly Schlessinger). I've had nothing but good experiences. I would have given five stars. But I'm not a fan of the newer payment system (focus group wallet) they've switched over to. They used to pay you on the same day for in-person studies. Now you have to go through Focus Group Wallet in order to get your incentive payment and it will take many weeks before you receive it
Show moreCierra Robbins's Review Sourced from Google
I'm not sure when SAGO took over but the wait time in getting paid is not fun especially if you could spend up to six hours at a site for a focus group! Staff was very nice but I miss the days when you would leave and get paid the same day! It make be fine for someone who has time to waste or doesn't need a payment right away but some people would like to get paid for their time the same day
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Data sourced from the agency's DesignRush profileFinch Brands Bayer Proctor & Gamble
Grow your pipeline. We know how. We book appointments.
VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do. [... view VSA Prospecting profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVSA Prospecting Services
Reviews verified by DesignRush and sourced from the agency's profileVSA Prospecting Reviews & Testimonials
Paul Jurgaitis's Review Sourced from Google
We have been working with VSA for over 2 years and everyone is extremely pleased with the results. The entire team has been great to work with and they've become an integral part of our ongoing business development strategy. VSA consistently feeds our pipeline with high quality leads and are always available when you need them. They even made sure I didn't miss my flight when there were no cabs or Ubers available!Thanks for all the great work you've done!
Show moreJohn A Martinka's Review Sourced from Google
I started working with VSA in 2016 after going through three other services over the prior two years. These other services were sole practitioners and very small operations. They lacked oversight and control, something on which VSA is strong. In other words, the work gets done.And when the work is done there are positive results.The communications is excellent (Michele is great), they are flexible to my client’s ever changing schedules, and the feedback from those with whom they set appointments for me is positive (about the caller and their demeanor). To the person on the other end of the call it seems the caller is part of my business, which means they are very professional. I highly recommend VSA, and have recommended them to others.
Show moreChris Santarpio's Review Sourced from Google
Our company has been working with VSA for about 5 years. They are such a great time and an extension to our sales and customer service team. They have both performed lead generation activities (i.e. appointment setting), as well as, customer service survey calls. VSA was quick to learn our ideal customers. They do a great job with getting to the right person. Our business is both service and product sales and VSA has a great grasp of what our objectives are. We are so fortunate to continue to see results with their hard work and dedication. I highly recommend VSA if you are looking to see more sales activity and results.
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Data sourced from the agency's DesignRush profileLead Generation Market Research Call Center
From Staffing to Clouds, We've Got IT All Covered
Founded in 2000, InSource, Inc. has transformed from a leading IT technology staffing company to a trusted provider of cloud-based technology solutions centered around people, products, and processes. As an Elite ServiceNow Partner and a Managed Services Partner with Identity Management firm OKTA, we are [... view InSource profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 250 - 499
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInSource Services
Reviews verified by DesignRush and sourced from the agency's profileInSource Reviews & Testimonials
C K's Review Sourced from Google
I've been at InSource for nearly 6 years in a Project Manager and Support Services Director role. The leadership team is great and always listens and supports new ideas. The teams I've had on projects really care about their clients and making their lives better through improved processes and data management using the ServiceNow platform.
Show moreRafael Lopez's Review Sourced from Google
They are giving me the opportunity to work for the company let’s see how it works out
Show moreMike McKoy's Review Sourced from Google
Great company. Definitely miss Alan silverman. I worked him a few times over the years. Great company although alan is no longer there.
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Data sourced from the agency's DesignRush profileMedical Industry Food Industry Technology Industry
Your Virtual Assistants
LawyerLine helps busy lawyers with call intake, outbound prospecting, and other front office services. [... view LawyerLine profile ]- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLawyerLine Services
Data sourced from the agency's DesignRush profileLegal Industry Real Estate Industry Financial Industry
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About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
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