Explore the top-ranked call center companies in Illinois that offer high-quality telecommunication services to help businesses deliver great customer experience. Compare their cost, team size, location, client reviews and more to find the best providers for your needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews24/7 Live Answering Service
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlliance Communications Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Legal Industry
Call Center & Lead Generation Excellence
Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...
Top Services:
- Call Centers
- Digital Marketing
- Phone Answering Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSelect Answering Service Services
Data sourced from the agency's DesignRush profileLegal Industry Healthcare Industry Finance Industry
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4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.