Best Cleveland Call Center Service Provider Rankings

1 Companies - Rankings updated: April 01, 2026

DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.

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  • Unity Communications

    We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services.  [... see all Unity Communications reviews ]
    Location
    Cleveland, Ohio
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Web Design Company in Utah
      Telemarketing Project Web Design Company in Utah
    • AT&T
      BPO Project AT&T
    • Real Estate Business in Florida
      Outsourced Customer Support Project Real Estate Business in Florida
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0★
      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

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    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0★
      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

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    • Martin Carballal
      Martin Carballal Review from Google
      5.0★

      Martin Carballal's Review Sourced from Google

      In Washington we can't find entry level back office, so we outsourced and it's been great !

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile
    View Profile
    4.5 4.5 (2)
    4.0 4.0 (7)

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About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.

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