Need a reliable call center company in Ohio that has worked with trusted by brands like Honeywell and Estee Lauder? DesignRush connects you with top Ohio call center service providers. With over 1M monthly visitors and 40,000+ vetted agencies, we are the right team to help you find your top firm. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Ohio Call Center Service Provider Rankings

3 Companies-Rankings updated: September 07, 2026

All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.

United States × Ohio × Software & IT Services × Sort by: Top Rated ×Clear Filters
  • We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services...

    Top Services:

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    • Show more
    Location
    Cleveland, Ohio
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0

      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0

      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

    • mia trigo
      mia trigo Review from Google
      1.0

      mia trigo's Review Sourced from Google

      requires a star but actually my rating to this company is negative stars lol. This company is a scam. They act like their interviewing and offer a position then they ask for money in form of a gift card. Be careful this is a scam. No company would ask for you to pay them to work for them. I wasted 3 hours with this company in hopes of a job. All they did was waste my time.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Proven Lead Generation For Complex B2B Sales

    JMS is a leading B2B lead generation firm serving companies that offer complex, often high-ticket solutions, products and services. Our clients rigorously test us against other lead generation firms, and we consistently prove our ability to meet or exceed their objectives. Based on this trust, clients make...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Willoughby, Ohio
    Number of Employees
    Under 49

    JMS Elite Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Amazon
    • Merge Healthcare
    • Deloitte
    • TheRealReal
    • WhereTo
    • GuideStar
    • Viewpointe
    Data sourced from the agency's DesignRush profile
  • Call center services built for any business

    Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    Location
    Columbus, Ohio
    Number of Employees
    Under 49

    Continental Message Solution Services

    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Zillow
    • Panasonic
    • Coca Cola
    • KraftHeinz
    • Enhabit
    Data sourced from the agency's DesignRush profile

    Continental Message Solution Reviews & Testimonials

    • Christopher Schriefer
      Christopher Schriefer Review from Google
      1.0

      Christopher Schriefer's Review Sourced from Google

      The training department is amazing! Training team really go out to make sure your fit and understand your position within the company. The problem with this company is the operations manager Brian. He will terminate employees for petty reasons like an outage in your area or low quality scores while in training. Your held accountable to quality scores as if your a full or part time employee that has been established in your roll. Dont recommend applying for a position within Continental Message Solutions.

    • Erik Doyle
      Erik Doyle Review from Google
      5.0

      Erik Doyle's Review Sourced from Google

      I researched over 40 hotline centers and conducted more than a dozen reference calls before I finally settled on CMS as the solution provider for my company of over 5,000 employees. The CMS transition completed earlier than scheduled and we were under budget both for installation and years of use. I repeated the same for my next employer of 10,000 employees a few years later. Both companies are still using the solution and even expanded services. They love it, and I'm proud to say that working with CMS has been one of my greatest career contributions to I've made for my employers. Full speed ahead, CMS!

    • Gere Jordan
      Gere Jordan Review from Google
      5.0

      Gere Jordan's Review Sourced from Google

      Highly innovative and experienced call center, live answering service, and IVR solutions firm based out of Columbus, Ohio. Can't say enough good things about this group and the valuable services they are able to provide. From basic receptionist services to fully customized mass notification solutions and software integration, they do it all and are one of those go-to vendors for anything customer service/communication/compliance/HR related.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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