Best Life Review from Google

5.0 ★

Best Life's Review Sourced from Google

I recently had the pleasure of working with Infracore. Their customer service is exceptional. Their team is responsive, attentive, and genuinely committed to resolving my issues. They took the time to understand my specific needs and provided good, better, best options, which allowed me to feel in control by picking the path that best fit my needs and budget. Their friendly and professional approach made the entire experience seamless and stress-free. When it comes to technical expertise, Infracore truly stands out. Their knowledge of cloud services and cybersecurity is top-notch. They helped us migrate to a secure cloud environment with minimal downtime and ensured our data was protected with the latest security measures. Their proactive approach to identifying and mitigating potential threats has given us peace of mind, knowing our systems are in capable hands. I highly recommend Infracore for anyone seeking reliable and expert IT support services.

Louis Song Review from Google

5.0 ★

Louis Song's Review Sourced from Google

Paymon, Eric, Ivan and the team are great to work with. They are extremely responsive and knowledgeable and quickly helped us with some cybersecurity issues and an overall audit of our systems. They are my GO TO team for cybersecurity and any IT issues.

Rob B (BOBBY8871) Review from Google

5.0 ★

Rob B (BOBBY8871)'s Review Sourced from Google

When technology throws a wrench into your day, you hope someone like Maribel shows up. We had a few challenges with our office server and without even needing to know the ins and outs of our industry, Maribel from Empowered IT Solutions jumped right in and worked her magic. She was methodical, sharp, and incredibly easy to work with. Within a short time, what felt like a major disruption became a resolved issue, thanks to her calm confidence and technical skill. Highly recommended!!

Fred Farmer Review from Google

5.0 ★

Fred Farmer's Review Sourced from Google

I recently had the pleasure of working with Empowered IT Solutions to set up a new computer, and the experience was absolutely top-notch from start to finish. I want to especially recognize Aaron Hernandez, who assisted me throughout the process. Their knowledge, professionalism, and patience made all the difference. Setting up new technology can sometimes feel overwhelming, but Aaron walked me through every step with clear explanations and a calm, friendly demeanor. They took the time to understand my specific needs, answered all my questions thoroughly, and made sure everything was working perfectly before wrapping up. It’s rare to find someone so technically skilled who also genuinely cares about customer satisfaction. Empowered IT Solutions is lucky to have such a dedicated and capable team member. I’ll definitely be turning to them for future tech support and would recommend them without hesitation to anyone needing reliable, expert IT service.

Rachel Barnett Review from Google

5.0 ★

Rachel Barnett's Review Sourced from Google

I am so thankful to have the Empowered IT team on my team! I've had some silly mishaps and they've been available to hold my hand and help me through it. In one case they hoped on a team meeting with me and helped me explain the tech we're using and how we keep our files secure. I can't say enough good things!!

roesmarie smith Review from Google

5.0 ★

roesmarie smith's Review Sourced from Google

Paul was fantastic. I explained my situation, and he immediately began his magic. I have total confidence in the Support Team at Meriplex. Thank you for your superlative problem-solving skills and for always helping me out. Gratefully, Rosie

William Newcomb Review from Google

5.0 ★

William Newcomb's Review Sourced from Google

Efficient at solving complex issues. So patient and kept me involved with the process. Could not ask for better. Deserves a promotion!

Paul Hassell Review from Google

5.0 ★

Paul Hassell's Review Sourced from Google

Yes, Adrienne Parker did an excellent job working with me to resolve a lock-out issue with my Citrix desktop. While it was a lengthy effort to resolve, we both learned near the end of our call, there may have been a simultaneous issue with Citrix being down at the time. Adrienne was very professional, helpful and empathetic knowing I needed access. Adrienne also demonstrated her deep knowledge trying all possible resolutions until we finally achieved success. I had no recurring issues across the remainder of my atypical remote workday. One of the best tech support calls ever and I've had a few across my career to judge what a great experience it was working with Adrienne! Nothing but kudos and thanks to Adrienne for her great support! Paul Hassell Property Accountant