The top eCommerce Consulting agencies in 2026 are QOLOS, BairesDev, and Urban Insight,
selected from 5 agencies vetted by DesignRush on the basis of verified
client reviews (4.6 avg. rating), project outcomes and industry expertise.
QOLOS leads the ranking for eCommerce Consulting, followed by BairesDev and Urban Insight.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews.
Read more.
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List of the Best eCommerce Consulting Companies
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
Award Winning Custom Development Experts | ERP Integration | Shopify/BigCommerce
QOLOS (pronounced "koh-lohs") is a U.S.-based software development company, specializing in building custom,
high-performance digital solutions for brands that demand innovation.
From complex ERP integrations to e-commerce solutions - you are in good hands with QOLOS...
Top Services:
Web Development
eCommerce Development
WordPress Website Design
Software Development
UI/UX Design
Show more
Location
Green Bay, Wisconsin
Number of Employees
50 - 99
Average Hourly Rate
$150/hr
Minimal Budget
$50,000 & Up
QOLOS Services
Web Development
eCommerce Development
WordPress Website Design
Software Development
UI/UX Design
SEO
Software Testing
Mobile App Development
ERP Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Thermos
Certco
Stryker
Louisville Vegan Jerky
Dallas Morning News
Dallas Police Department
Bancroft and Sons
Schneider National
Cocktail Courier
Restaurant Warehouse
Data sourced from the agency's DesignRush profile
QOLOS Reviews & Testimonials
Amanda Viviano
Vice President at Bartz Viviano
5.0★
WooCommerce Review from Amanda Viviano
We hired Qolos to build our local florist shop's website on WordPress and WooCommerce, and we couldn't be happier with the results. From the start, they took the time to understand our business and created a site that's not only beautiful but easy for our customers to browse and shop.
The WooCommerce setup was seamless, our online ordering works exactly the way we needed it to. But what really sets Qolos apart is their ongoing monthly maintenance. We never have to worry about updates, security, or technical issues because they stay on top of everything. Any time we've had a question or a small change request, they've been responsive and professional.
As a small local business, it means a lot to work with a team that genuinely cares about keeping our site running smoothly. Qolos has been a true partner, not just a vendor. Highly recommend them to any local business looking for reliable web design and maintenance!
Sanjay Singh
Manager at JCB India Ltd.
5.0★
Web Development Review from Sanjay Singh
I kept getting negative reviews about my app for technical glitches, heating issues, functionality, loading time, crashing, and more bugs. So, I reached out to QOLOS after going through 2-3 renowned review platforms. I explained my app issue to the team, and they did tremendous work with their mobile testing solutions. Also, I wanted to build a website for my app. They created a feature-rich and seamless website.
Sarah Nesheim
Co-Founder at Crafted
5.0★
Shopify Review from Sarah Nesheim
Working with QOLOS was the best decision I have made in regards to scaling my business. They are professional, so creative, they communicate every step of the way and their pricing is fair for the highest quality work. The designer of our logo and website did it well and I am so impressed and proud of the final product! the designer listened and knew exactly what I wanted which made the process so simple. Seriously could not recommend QOLOS more!
Reviews verified by DesignRush and sourced from the agency's profile
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Software Outsourcing & Development | 500+ Active Clients
Founded in 2009 by Nacho de Marco and Paul Azorín, BairesDev provides top 1% tech talent to a range of clients, from startups to Fortune 500 companies...
Top Services:
Software Development
Web Development
UI/UX Design
Mobile App Development
Software Testing
Show more
Location
San Francisco, California
Number of Employees
1000 & Up
Average Hourly Rate
$50/hr
Minimal Budget
$50,000 & Up
Portfolios Count
5 Projects Listed
BairesDev Services
Software Development
Web Development
UI/UX Design
Mobile App Development
Software Testing
Web Design
Staff Augmentation
Product Design
ERP Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Salesforce
IBM
Autodesk
Rolls-Royce
SiriuXM
Motorola
Burger King
Chime
Data sourced from the agency's DesignRush profile
BairesDev Reviews & Testimonials
Undisclosed
Director of e-commerce solutions at URBN
5.0★
Web Development Review from Undisclosed
We were truly impressed by the BairesDev team's expertise, work ethic, and eagerness to learn. The agency quickly adapted to our corporate culture and integrated seamlessly. When tasked to work on a new platform, it provided solutions within a week. It's like the software version of a versatile and powerful utility infielder.
Undisclosed
Engineering Manager at Pinterest
5.0★
Staff Augmentation Review from Undisclosed
BairesDev engineers are the soul of the team. They’re able to identify dependencies and figure out solutions quickly. They strongly exceeded my expectations.
Undisclosed
Team Leader at Avigilon
5.0★
Web Development Review from Undisclosed
Following consultations with the BairesDev team, we recognized that the primary objective was to localize the system and concentrate on enhancing the UI, while also upgrading tools to uphold a high-performance analytics system. Witnessing its expertise and ability to address specific issues greatly alleviated our security platform's primary concerns.
Reviews verified by DesignRush and sourced from the agency's profile
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Driving Digital Success with Innovative Strategy and Web Solutions
Urban Insight is the leading digital agency in Los Angeles, specializing in digital strategy, website design, development, and support. With a focus on project leadership, thoughtful design, and technical best practices, we create award-winning websites that drive success. Our proven track record and...
Top Services:
Web Development
Web Design
UI/UX Design
Design Services
WordPress Website Design
Show more
Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$50,000 & Up
Portfolios Count
8 Projects Listed
Urban Insight Services
Web Development
Web Design
UI/UX Design
Design Services
WordPress Website Design
CRO
Digital Marketing
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
American Library Association
Los Angeles County Museum of Art
University of Southern California
Japanese American National Museum
City of Los Angeles
Kennedy Wilson (NYSE: KW)
The Broad Museum
Legal Services Corporation
Planetizen
California Arts Council
Data sourced from the agency's DesignRush profile
Urban Insight Reviews & Testimonials
Alejandra Hernandez, MBA
Operations Manager at LANGDON PARK CAPITAL
5.0★
Web Development Review from Alejandra Hernandez, MBA
Urban Insight delivered top-notch service for our company that invests in transformative workforce and affordable housing communities that create positive social impact for residents and generate strong financial returns for investors. The project was completed on time, with great attention to detail and creativity. We highly recommend Urban Insight for anyone looking for reliable and high-quality digital solutions! Their team was professional, responsive, and truly understood our needs. Urban Insight assisted with digital strategy, design, and development of our website, and developed strategies to organize and present our content in a user-friendly manner, aligning with our goals and priorities.
Chris Mawhorter
Client Engagement Manager at Affirma Consulting
5.0★
Web Development Review from Chris Mawhorter
Urban Insight is communicative and extremely organised, sticking to a clear outline and never missing deadlines. They strive to provide tailored solutions to unique business problems, putting the end client’s needs as the top priority.
Langdon Park Capital LLC
Review from Google
5.0★
Langdon Park Capital LLC's Review Sourced from Google
Urban Insight delivered top-notch service for our company that invests in transformative workforce and affordable housing communities that create positive social impact for residents and generate strong financial returns for investors. The project was completed on time, with great attention to detail and creativity. We highly recommend Urban Insight for anyone looking for reliable and high-quality digital solutions! Their team was professional, responsive, and truly understood our needs. Urban Insight assisted with digital strategy, design, and development of our website, and developed strategies to organize and present our content in a user-friendly manner, aligning with our goals and priorities.
Reviews verified by DesignRush and sourced from the agency's profile
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VerifiedVerified by the DesignRush team for authenticity and credibility.
Build it. Run it. Own it.
We embed development teams to build the right AI-enabled custom software, and equip your team to run it...
Top Services:
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Show more
Location
St. Louis, Missouri
Number of Employees
Under 49
Minimal Budget
$50,000 & Up
Sketch Development Services Services
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Staff Augmentation
AI Development
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
U.S. Bank
Centene Corporation
Maritz
Change Healthcare
Stifel
Reinsurance Group of America (RGA)
bioMerieux
CareSource
CENTEGIX
Purina
Data sourced from the agency's DesignRush profile
Sketch Development Services Reviews & Testimonials
Monica
Review from Google
5.0★
Monica's Review Sourced from Google
Amazing and talented people. I’ve worked for both client and agency side and can can say their partnership is amazing. They truly care about ongoing operations and not just ending it at a project level. Highly recommend! Message me if you want specifics.
John Andesilich
Review from Google
5.0★
John Andesilich's Review Sourced from Google
I own a marketing firm in Troy MO and I recently met with Calvin at Sketch Development Services to discuss a software development project I have been thinking about pursuing. He was very nice, easy to speak to and even though his field is a bit out of my knowledge base, he was able to explain things in a way that made perfect sense. I look forward to working with him and his team in the future and recommend anyone looking for a software or app development company to give them a try.
Reviews verified by DesignRush and sourced from the agency's profile
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InnovationM is top mobile application developers in Noida. Best Mobile app development services in Noida, Delhi, NCR, Gurgaon, India. Trusted mobile app designer and developer in Noida, Delhi, Gurgaon, India. Trusted mobile application development company in Delhi, Noida...
Top Services:
Web Design
eCommerce Development
Web Development
Mobile App Development
Software Development
Show more
Location
Noida, India
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$50,000 & Up
InnovationM Technology Solutions Services
Web Design
eCommerce Development
Web Development
Mobile App Development
Software Development
AI Development
Software Testing
Staff Augmentation
IT Services
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A great place to work and learn,The company provides excellent exposure to real-world projects, a supportive team, and a collaborative work environment. I’ve gained valuable practical experience while improving both my business and technical skills. Working on Digital Engineering and Custom Software Development projects has been a great learning experience. Overall, it has been a very positive and rewarding journey, and I would definitely recommend it to anyone looking for growth in a Software Development Company.
SUNIL SARKAR
Review from Google
5.0★
SUNIL SARKAR's Review Sourced from Google
We approached InnovationM, a leading app development company in India, with a clear requirement: we needed a mobile app for our travel company for booking hotels and flights that was not only functional but also user-friendly and scalable for future growth. From the very first discussion, their team demonstrated a strong understanding of our requirements. They took the time to analyze our goals, suggested practical improvements, and provided a structured roadmap for development. Communication throughout the project was consistent, and they kept us informed at every stage.
Overall, the experience was highly professional and satisfying. Their attention to detail and commitment to quality made a significant difference, and we would definitely recommend them to anyone looking for reliable app development services.
Pratiksha Tiwari
Review from Google
5.0★
Pratiksha Tiwari's Review Sourced from Google
We needed a custom software solution tailored specifically to our business operations, and finding the right software development partner was a crucial decision. We were initially unsure whether a Noida-based company could fully understand our unique requirements and deliver a scalable solution. From the beginning, the InnovationM team demonstrated a deep understanding of our business challenges. They took the time to analyze our workflows and proposed a solution that was both practical and future-ready. Their structured approach gave us confidence in their capabilities.
The final software solution was reliable, efficient, and perfectly aligned with our needs. It helped streamline our operations and improve overall productivity. We are extremely satisfied with the outcome and would highly recommend their services as a trusted IT services and software development company in India.
Reviews verified by DesignRush and sourced from the agency's profile
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4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
