Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Discover the Best Managed Services Companies Across the USA
20 Companies-Rankings updated: September 06, 2026
Managed IT service providers on DesignRush are reviewed for technical expertise, service reliability, and real client feedback. Some managed IT services listings may be paid partnerships.
MoogleLabs leverage AI/ML, Blockchain, DevOps,Low Code/No Code platforms, AI Testing and Data Science to come up with the best solutions for diverse businesses...
Top Services:
AI Development
Business Consulting
Blockchain
Software Development
Mobile App Development
Show more
Location
Emeryville, California
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
MoogleLabs Services
AI Development
Business Consulting
Blockchain
Software Development
Mobile App Development
Big Data Analytics
IT Services
DevOps Consulting
Managed Services
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
VoXXi
Zanran
Bitani
Data sourced from the agency's DesignRush profile
MoogleLabs Reviews & Testimonials
Isla William
BA at Seasia Infotech
5.0★
Business Consulting Review from Isla William
The client finds the MoogleLabs team awesome. Based on the requirements someone provides, MoogleLabs can help find the right technology stack and solution for the problem. The client recognizes its superb guidance for any newcomers within the development sphere. (Verified via email)
Jennifer Turcios
Senior Marketing Consultant at UIUXDen
5.0★
Business Consulting Review from Jennifer Turcios
We trusted Moogle to make the right suggestions and calls for our product. They quickly understood our business and how data could help our business units.
Anna Prendiville
Business Consultant at Credex group of companies
5.0★
Business Consulting Review from Anna Prendiville
Moogle is [a] very fabulous company [that] provides big data analytics solutions to its customers. I have hired Moogle for my work, and they provided me [with] excellent work [...]. Highly recommend [the] company! (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile
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At BuildPro Business Services, we specialize in Virginia Beach and Hampton Roads web design that helps local businesses stand out online. Whether you're in Virginia Beach, Norfolk, Chesapeake, or outside the greater Hampton Roads area, our web design services are tailored to your business's unique needs...
Top Services:
Web Development
Web Design
SEO
Managed Services
Show more
Location
Virginia Beach, Virginia
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
BuildPRO Business Services Services
Web Development
Web Design
SEO
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Linkhorn Bay Condominiums
City of Culpepper
Armada Hoffler
Turner
The Dome
HRT
Henderson Contracting
Tabet Manufacturing Co. Inc.
Port Norfolk Commodity Warehouse
Dollar General
Data sourced from the agency's DesignRush profile
BuildPRO Business Services Reviews & Testimonials
Jose Castro
Owner at Plug and Switch
5.0★
Web Design Review from Jose Castro
BuildPRO Business Services did an outstanding job on our website. The design looks professional, the layout is clean and easy to navigate, and the entire process was smooth from start to finish.
Reviews verified by DesignRush and sourced from the agency's profile
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Design Monks is an experienced agency offering UI/UX, product design, MVP builds, and branding for startups and growing companies.Clients trust the agency for its consistent quality, practical thinking, and ability to turn early ideas into products that actually work, which is why many come back for...
Top Services:
UI/UX Design
Web Design
Web Development
Mobile App Development
Managed Services
Show more
Location
Jersey, Virginia
Number of Employees
50 - 99
Average Hourly Rate
$35/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
Design Monks Services
UI/UX Design
Web Design
Web Development
Mobile App Development
Managed Services
Graphic Design
Branding
Design Services
Product Design
Reputation Management
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Akij Cement
Zantrik
Le Klub
Onethread
Carnesiab
Ways & Villas
Alpine Empower
Data sourced from the agency's DesignRush profile
Design Monks Reviews & Testimonials
Benny Chee
Co-Founder and MD at Anothersole
5.0★
Web Design Review from Benny Chee
We worked with DesignMonks LLC to redesign our footwear Product Detail Page, and they did an exceptional job. Our goal was to help customers quickly answer the questions that matter most when buying shoes online how they'll look, comfort, fit, sizing, and why to choose our brand. DesignMonks approached the project with strong UX and eCommerce thinking rather than just visual design. They created a clearer, more intuitive PDP with thoughtful information hierarchy and a customer journey that supports confident purchase decisions.
Yummy Bud
Review from Google
1.0★
Yummy Bud's Review Sourced from Google
I hired DesignMonks for UI/UX design and paid in advance, but they did not deliver the final design even after multiple follow-ups. Communication was poor and commitments were not fulfilled. Very disappointing experience. I would not recommend based on my experience.
Abul Kalam Azad
Review from Google
5.0★
Abul Kalam Azad's Review Sourced from Google
Design Monk is one of the best UI/UX design agencies I’ve seen. Their work is always inspiring, and they’re great at using Figma, AI tools, and building clean projects in Webflow and Framer. Their content is also very helpful for learning and getting new ideas.
Their UX audits and strategies are practical and very effective. If you want a team that’s creative, modern, and truly knows what they’re doing, Design Monk is a great choice.
Reviews verified by DesignRush and sourced from the agency's profile
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Unlocking Automation: Affordable Software Development Solutions
We are an international software development company. We facilitate innovative projects through reliable and accessible cloud infrastructure. Explore Serverspace for your personalized cloud solution and unleash the potential of your endeavors...
Top Services:
IT Services
Cloud Consulting
Managed Services
Location
Miami, Florida
Number of Employees
50 - 99
Minimal Budget
Under $1,000
Serverspace Services
IT Services
Cloud Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Top Services:
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dastify Solutions Services
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Managed Services
IT Services
Business Consulting
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beauty Industry
Health Care Industry
Wellness & Fitness Industry
Data sourced from the agency's DesignRush profile
Dastify Solutions Reviews & Testimonials
Yami Sozi MD
Review from Google
5.0★
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Jesse Vaughan
Review from Google
5.0★
Jesse Vaughan's Review Sourced from Google
I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.
Robert Coleman
Review from Google
5.0★
Robert Coleman's Review Sourced from Google
Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.
Reviews verified by DesignRush and sourced from the agency's profile
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TechMatter is a leading global provider of technology and healthcare solutions headquartered in Glendale, California. The company specializes in enterprise software development, automation, and revenue cycle management, empowering organizations to streamline operations and achieve sustainable growth. With a...
Top Services:
Digital Services
Design Services
UI/UX Design
Web Development
Affiliate Marketing
Show more
Location
Glendale, California
Number of Employees
500 - 999
Average Hourly Rate
$100/hr
TechMatter Services
Digital Services
Design Services
UI/UX Design
Web Development
Affiliate Marketing
Mobile App Development
Software Development
Wearables
IT Services
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
RCMMatter
DoctorPapers
Prime Cloud Care
Data sourced from the agency's DesignRush profile
TechMatter Reviews & Testimonials
Shahnoor Malik
Review from Google
1.0★
Shahnoor Malik's Review Sourced from Google
I have just received a call from this company from their HR named Jessica Irfan. Really rude to speak with and doesn't have the sense to talk to a candidate in a professional manner for a job interview. Hence, she called and was just racing through the call so she can just hang up. When she asked me to tell about my self, I started off and after a few seconds she cut me off by saying "okay now tell me what's your salary" I was flattered to know how unprofessional that was. When I replied to her answer regarding my pay. She than quickly said "OKAY WE WILL GET BACK TO YOU BYE!!"
If you don't wanna hire a candidate or don't find them suitable due to their higher pay, you can respectfully say our salary bracket is this this and I'm sorry but we can't meet your expectations.
This was like one of the most unprofessional calls I've ever received from an HR. HR accocaites are the face of the company and there actions reflect on the company's external image.
Really shocked to know attitudes like this exist in today's corporate offices.
Sam Williams
Review from Google
5.0★
Sam Williams's Review Sourced from Google
Highly recommended for RCM and IT services, praised for their unmatched expertise, exceptional quality, and a consistent dedication to delivering reliable, innovative solutions that exceed expectations
Shahrukh Amin
Review from Google
5.0★
Shahrukh Amin's Review Sourced from Google
Tech Matter (Pvt) Ltd. is known for its client-centric approach with a strong focus on innovation and adaptability, they continue to excel in delivering tailored solutions that meet evolving business needs. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile
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Nextwebi, a technology-driven digital transformation company delivering intelligent, AI-powered solutions to businesses of all sizes. We partner with startups, SMEs, & enterprises & help them adopt modern tech that improve efficiency, enhance customer experiences, &unlock new growth opportunities...
Top Services:
Web Development
Software Development
IT Services
Managed Services
Digital Marketing
Show more
Location
San Francisco, California
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Nextwebi It Solutions Pvt Ltd Services
Web Development
Software Development
IT Services
Managed Services
Digital Marketing
CRM Consulting
ERP Consulting
Mobile App Development
SEO
PPC
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
High-end websites for real businesses. Fast, mobile-first, and purposefully designed to stand out. We focus on clean design, elite performance, and building digital experiences that feel intentional, modern, and unforgettable...
Top Services:
Web Design
Web Development
Managed Services
Location
Syracuse, Utah
Number of Employees
Under 49
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Doers Designs Services
Web Design
Web Development
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empowering Businesses with Innovative Software Solutions. By bridging the gap between existing and emerging technologies, Evolve Blue helps you innovate faster, with less risk, on your path to digital transformation...
Top Services:
Web Development
Managed Services
IT Services
Staff Augmentation
HR Outsourcing
Show more
Location
King of Prussia, Pennsylvania
Number of Employees
Under 49
Evolve Blue Services
Web Development
Managed Services
IT Services
Staff Augmentation
HR Outsourcing
AI Development
Mobile App Development
Software Development
eCommerce Development
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Fintech Industry
Education Industry
Data sourced from the agency's DesignRush profile
Evolve Blue Reviews & Testimonials
Hora Art Centre
Review from Google
5.0★
Hora Art Centre's Review Sourced from Google
It has been an absolute pleasure working with Evolve Blue. They built our new web app for our company. The whole team is very professional, knowledgeable and delivered our project on time. Beat the expectations. We highly recommend their services.
HM Digital
Review from Google
5.0★
HM Digital's Review Sourced from Google
We utilized Evolve Blue's development services to re-build a Wordpress website. They did a very professional and efficient job in managing the re-write. The development team was knowledgeable and offered us solutions to unintended problems that we ran into midway through the development cycle. I recommend Evolve Blue to anyone who is looking for software development services.
Pets Companion
Review from Google
5.0★
Pets Companion's Review Sourced from Google
We hired Evolve Blue to design us a website for our business. Not only they made us a great website but also guided and helped us to market our website. An excellent finished product that is not only fully responsive but also genrates leads for us. We highly recommend Evolve Blue for all your website, mobile apps, online and social media marketing.
Reviews verified by DesignRush and sourced from the agency's profile
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Comptivia Technologies is a global IT Services and Consulting company headquarters in New Jersey USA. We work with leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization...
Top Services:
Web Design
AI Development
Software Testing
Software Development
Big Data Analytics
Show more
Location
Montville, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$70/hr
Comptivia Technologies Services
Web Design
AI Development
Software Testing
Software Development
Big Data Analytics
Staff Augmentation
Managed Services
Cloud Consulting
DevOps Consulting
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IDOTECH provides a comprehensive suite of professional services in the realm of Information Technology, encompassing Business IT Services, Managed IT Services, Desktop Support, Network Infrastructure, Project Management, and Software Solutions. Our commitment to excellence is reflected in the breadth and...
Top Services:
Cybersecurity
IT Services
IT Compliance Solution
Managed Services
Show more
Location
El Monte, California
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
Under $1,000
IDOTECH Services
Cybersecurity
IT Services
IT Compliance Solution
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
PCPG
Hutchins MFG
Vitreo Retinal
Data sourced from the agency's DesignRush profile
IDOTECH Reviews & Testimonials
Waldo Acosta
Review from Google
5.0★
Waldo Acosta's Review Sourced from Google
Had the best experience here at Idotech really recommended them you guys should check them out very easy & quick process like I said very professional top of the line 🙏💯
Pepe El Toro
Review from Google
3.0★
Pepe El Toro's Review Sourced from Google
Is a good place to take your electronics prices could be better costumer service is good 👍 prices are a bit high but well everything is expensive now days but I know other places with better prices I still would go here una emergency only
Marcela Chz
Review from Google
1.0★
Marcela Chz's Review Sourced from Google
My son took his PC to get repaired and he said the repair cost would be $180 My son paid the $180 cash and when my son picked it up not even a day later it had the same problem.
Reviews verified by DesignRush and sourced from the agency's profile
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Standard Forge is dedicated to the art of crafting logos, designs, advertisements and other visual assets that elevate your company's status as a frontrunner in the industry...
Top Services:
Creative Services
Digital Marketing
Managed Services
SEO
PPC
Show more
Location
Jackson Township, New Jersey
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Standard Forge Services
Creative Services
Digital Marketing
Managed Services
SEO
PPC
UI/UX Design
Web Development
WordPress Website Design
Graphic Design
Print Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We at 5Fusion Tech LLC, develop your best websites, software's and social media marketing and guide you throughout the process to facilitate your business and make it easy for your to other aspects of your business...
Top Services:
Software Development
Web Development
Digital Marketing
CRM Consulting
Mobile App Development
Show more
Location
Houston, Texas
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Portfolios Count
1 Project Listed
5Fusion Tech Services
Software Development
Web Development
Digital Marketing
CRM Consulting
Mobile App Development
Managed Services
Social Media Marketing
DevOps Consulting
BPO
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cybersecurity and IT designed to evolve with the times.
edgefi is a cybersecurity and managed IT services firm that helps technology-driven organizations design, secure, and scale their operations with confidence...
Top Services:
Cybersecurity
Managed Services
Location
Vancouver, Washington
Number of Employees
Under 49
Average Hourly Rate
$199/hr
edgefi Services
Cybersecurity
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Managed IT Service Provider & Cybersecurity Specialists
DLL Techs is a reputable Managed IT & Security Service Provider and Cybersecurity Specialists catering to small and medium-sized businesses. We offer an array of additional services, including web development, marketing, and media services...
Top Services:
IT Services
Cybersecurity
IT Compliance Solution
Cloud Consulting
Managed Services
Show more
Location
Glendora, California
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
DLL Techs Services
IT Services
Cybersecurity
IT Compliance Solution
Cloud Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Top Services:
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
Show more
Location
Atlanta, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$65/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CCJM Solutions Services
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
IT Compliance Solution
BPO
HR Outsourcing
Business Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Protect Your Business with the Best Managed IT Services
FULLY MANAGED IT SOLUTIONS - Enjoy the Security and Innovation of Next-Generation Hardware & Software Protection from Ransomware...
Top Services:
IT Services
Cloud Consulting
IT Compliance Solution
Cybersecurity
Managed Services
Show more
Location
Houston, Texas
Number of Employees
50 - 99
Average Hourly Rate
$80/hr
Minimal Budget
$1,000 - $10,000
Ultimate Tech Support Services
IT Services
Cloud Consulting
IT Compliance Solution
Cybersecurity
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Education Industry
Energy & Mining Industry
Consumer Goods Industry
Data sourced from the agency's DesignRush profile
Ultimate Tech Support Reviews & Testimonials
Consulado Houston
Review from Google
5.0★
Consulado Houston's Review Sourced from Google
We contacted UTS for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.
Cheyenne Sabah
Review from Google
5.0★
Cheyenne Sabah's Review Sourced from Google
I had the pleasure of working with the UTS TEAM. We acquired a new building with a lot of equipment left over from the past owners. His guidance and expertise helped us solve a lot of issues in a quick and efficient manner.
Azalia Benjamin-Mathis
Review from Google
5.0★
Azalia Benjamin-Mathis's Review Sourced from Google
Hamza was AMAZING! I had an issue for several months, and could not resolve it-he fixed it in 10 minutes, and also gave me tips on how to prevent more issues in the future. HIGHLY RECOMMEND!
Reviews verified by DesignRush and sourced from the agency's profile
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AI strategy and delivery that works in production, not just in demos.
We help organisations close the gap between what AI could do for their business and what it is actually doing with the strategy, engineering, legacy modernisation, and enablement to make it work in production...
Top Services:
Software Development
Mobile App Development
Web Development
Managed Services
eCommerce Development
Show more
Location
Atlanta, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$99/hr
Minimal Budget
$1,000 - $10,000
Warp Development Services
Software Development
Mobile App Development
Web Development
Managed Services
eCommerce Development
UI/UX Design
DevOps Consulting
AI Development
Cloud Consulting
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bidvest Waltons
Volvo
Datacentrix
Amrod
Office National
Digital Generation
Maroela Media
Medihelp
Montagu Snacks
Plankton
Data sourced from the agency's DesignRush profile
Warp Development Reviews & Testimonials
John Fontyn
Review from Google
1.0★
John Fontyn's Review Sourced from Google
Use this company at your peril. Taken over a year to produce our website, seem to know very little about ecommerce or SEO. Our online sales have dropped by 90%, still fighting to get a working product.
Reviews verified by DesignRush and sourced from the agency's profile
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When US B2B enterprises need AI-driven transformation and managed infrastructure, Encyphers delivers end-to-end digital services from its New York headquarters. Founded in 2016, the firm combines AI automation, Salesforce and ServiceNow platform consulting, cloud engineering on AWS and Azure, and custom...
Top Services:
Web Design
eCommerce Development
Web Development
UI/UX Design
Software Development
Show more
Location
New Hyde Park, New York
Number of Employees
Under 49
Average Hourly Rate
$70/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
41 Projects Listed
Encyphers Services
Web Design
eCommerce Development
Web Development
UI/UX Design
Software Development
Mobile App Development
Digital Services
AI Development
Managed Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ACME Homes
Regal Home Fragrance
Appoynt
FRANKIE4
ASPIRE NUTRITION
YARDSALE
ZILLABEAU
MARIMIX
Cambria Bike's
BrilliantEarth
Data sourced from the agency's DesignRush profile
Encyphers Reviews & Testimonials
Alesia Kodra
Review from Google
5.0★
Alesia Kodra's Review Sourced from Google
I had a great experience working with Encyphers' UI/UX design team. They created a custom website for my business that looks great and delivers a seamless experience for my customers. Their ability to collaborate effectively and provide ongoing support has been invaluable.
John Edward
Review from Google
5.0★
John Edward's Review Sourced from Google
Encyphers' UI/UX design team is truly impressive. They were able to create a custom website for my business that not only looks great but also delivers a user-friendly experience for my customers. Their expertise in user experience design has made all the difference.
David Christopher
Review from Google
5.0★
David Christopher's Review Sourced from Google
The Encyphers team is made up of true web design experts. They were able to create a custom website for my business that was both visually stunning and functional. Their communication throughout the process was top-notch.
Reviews verified by DesignRush and sourced from the agency's profile
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What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
IT infrastructure management (networks, servers, hardware, and cloud systems)
Proactive monitoring and maintenance to prevent downtime
Cybersecurity and data protection, including threat detection and incident response
Backup and disaster recovery to protect business-critical data
Help desk and technical support for day-to-day issues
IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
Type
What It Covers
Best For
Pure-Play MSPs
Core IT operations like monitoring, maintenance, patching, and system support
Small to mid-sized businesses needing reliable day-to-day IT management
Staffing-Led MSPs
Managed IT services combined with IT staff augmentation
Companies that need flexible capacity or temporary technical expertise
High-Level (Strategic) MSPs
End-to-end IT management, cybersecurity, cloud strategy, and long-term planning
Enterprises with complex infrastructure and strategic IT needs
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
IT support: Ongoing monitoring, troubleshooting, and system maintenance
Security services: Threat detection, vulnerability management, and compliance support
Cloud services: Cloud migration, optimization, and ongoing management
Network services: Network monitoring, performance optimization, and connectivity management
Backup & disaster recovery: Data protection, backups, and business continuity planning
Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
Predictable IT costs Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses.
Access to specialized expertise On-demand support across infrastructure, cloud, security, and compliance.
Proactive system oversight Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits.
Stronger security foundations Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018.
Simplified compliance support Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS.
Optimized technology management Guidance on selecting, maintaining, and updating systems helps you avoid waste.
More focus on core work Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
Aspect
Staff Augmentation
Managed Services
Primary purpose
Fill skill or capacity gaps
Fully manage defined IT functions
Control
Client retains full control
Provider owns delivery and outcomes
Engagement type
Short-term or project-based
Usually ongoing, long-term partnership
Accountability
Client manages performance
Provider accountable via SLAs
Team integration
Works as part of your in-house team
Operates as an external IT owner
Cost structure
Hourly or contract-based
Typically fixed or subscription-based
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
Number of users or devices
Scope of managed services
Infrastructure complexity and data volume
Contract length and service hours
Common MSP pricing models:
Per-user pricing: Predictable costs tied to headcount
Per-device pricing: Charges based on supported hardware
Tiered plans: Different service levels at increasing prices
Flat-rate pricing: Unlimited support for a fixed monthly fee
À la carte services: Pay only for specific IT needs
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3
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