Janet McGlaughlin Review from Google

5.0★

Janet McGlaughlin's Review Sourced from Google

“Trusting someone with your “baby” is a huge leap of faith for any business owner. However, from the start, my instincts told me this no-nonsense agency would work hard to represent Marmion and our team with integrity and purpose, and go on to create something we could all be truly proud of.Our rebrand was made possible by the exceptional team at HUB. Their ability to capture our vision, values, and ambition was deeply moving (actual tears), and the outcome speaks for itself. Not only was this a big investment, it was personal for me, as it represents a lot of hard work and effort. So it mattered that they got it right, and they did.This was a team effort from Hub (Rob, Helen, Josh, Vicki - to name a few) amazing people with enormous emotional intelligence, and they have all been a joy to work with. They now take care of all our socials and brand development (Hana, Mark and Vicki). All in all we couldn’t have asked for a better partner. Thank you … you just got us from day one, in the same way we got you.😊PS They also managed to get us through a photoshoot, which is pretty impressive. However, we managed to capture them too😜

Matthew Lindon Review from Google

5.0★

Matthew Lindon's Review Sourced from Google

My experience working with Hub has been outstanding. Their depth of knowledge and expertise far exceeds that of other marketing companies I've worked with in the past.They are highly responsive, quick to implement practical requirements, and consistently provide insights that help shape key business decisions and direction. This high standard extends across the entire team—each member is supportive, professional, and clearly competent in their field.Would recommend.

sarah parsons Review from Google

5.0★

sarah parsons's Review Sourced from Google

Brilliant experience from this company interesting forum discussion , handled very professionally and timely . Would highly recommend to anyone wanting to host similar or for anyone that wants to joinCustomer service was superb and the initial screen survey not too intense . Very friendly and helpful throughout the process

Chris Harrington Review from Google

1.0★

Chris Harrington's Review Sourced from Google

Really poor customer service process. The people who answer the phone are nice and positive. But, the truth is, you're not actually allowed to talk to anyone. I simply wanted to discuss their service offerings before I submitted a request. I find it useful to check alignment before putting effort into a detailed request. I called four times. First time, no one was available to talk and I was offered a call back. The call back didn't happen. Second time, I was just repeatedly told I had to fill in the online form, despite having told them I wanted to have a brief chat first. Third time my call was cut off without explanation. Fourth time, the person I spoke to was very helpful and tenacious, called through to a number of people, no one would talk - I was offered a call back in half an hour. It didn't happen. It seems to me that the reception team are repeatedly let down by the experts in the back office - typical poor implementation of a customer service process. The reception make promises that the professionals don't/can't/won't fulfil. It gives a very poor impression of an organisation. I spoke to a number of other market research agencies and they were all easy to get hold of and happy to have an initial chat. This lot - couldn't get through to them. It's a joke, as they have a number on their website - why have a number on your website if people actually can't do anything useful when calling that number. Even if they call me back now, I won't deal with them. Their credibility and professinalism is poor.

N M Review from Google

5.0★

N M's Review Sourced from Google

It was a pleasure to talk about the importance of getting vaccinations to help insure our good health. The survey was especially easy with the guidance of Bill, but even doing it on my own would have been a breeze.

360 Agency Berlin Review from Google

1.0★

360 Agency Berlin's Review Sourced from Google

Outrageously wrong way to handle customers! Keen to discuss payment for TGI which often exceeds 30k, and the receptionist just hanged out the phone on us being extremely rude while we were just asking to talk to a sales representative.Fine we'll find another market research provider that handles agencies in a much more professional manner!

Jon Skinner Review from Google

1.0★

Jon Skinner's Review Sourced from Google

It's very rare I leave a bad review for any company but making an exception for Kantar who repeatedly continue to miss manage us as a client, are rude and changed fundamental features on their software whilst we were in contract and then complain when we aren't happy when the software isn't then suitable for our needs. No one has taken responsibility over this matter and Ive had numerous emails simply ignored.

donna anderson Review from Google

5.0★

donna anderson's Review Sourced from Google

Lovely staff, nice environment, slight problem with small flight of stairs at entrance, there's no proper handrail

Helen Doyle Review from Google

5.0★

Helen Doyle's Review Sourced from Google

Working with the team at Smallfry has been a pleasure. Steve, James and Ella have been very professional and helpful, and their expertise is greatly appreciated. They have all been key in driving forwards and supporting what was just a simple idea in the beginning. Their knowledge and competence is evident at every stage of the process.

Magdalena Karlikowska Review from Google

5.0★

Magdalena Karlikowska's Review Sourced from Google

We collaborated with Smallfry on the concept design for our rapid infectious disease diagnostic device, and had a genuinely positive experience throughout.What really stood out was their openness to feedback and willingness to engage in ongoing dialogue. They maintained a collaborative, two-way relationship throughout; listening carefully to our needs, incorporating input, and iterating thoughtfully. Their flexibility and responsiveness made the entire process feel truly co-creative.They also went above and beyond what was expected, delivering not only high-quality work but fresh ideas and creative angles that added real value to our project. Their energy, professionalism, and problem-solving spirit made them a pleasure to work with.Smallfry's input has helped shape a strong, user-focused foundation for our end product. Would definitely recommend them to anyone looking for creative, hands-on industrial design support, especially if you value collaboration and a can-do attitude.

James Kerman Review from Google

5.0★

James Kerman's Review Sourced from Google

The team at Smallfry was instrumental in helping me bring my product to life. Their consultative approach ensured that they fully understood the brief and came up with design solutions that set us firmly on a path to a final prototype, with a thorough testing phase providing critical insights along the way. I would not hesitate to recommend Smallfry to any entrepreneur about to embark on a product design journey.

frankiesushisite Review from Google

5.0★

frankiesushisite's Review Sourced from Google

It was a real pleasure to work with UseCodify to create the frankiestrona website. Their creative approach and attention to detail perfectly reflected my vision. Communication was smooth and regular, so I was always up to date. The project was delivered on time, exceeding my expectations in terms of professionalism and ease of use. I highly recommend UseCodify for their expertise and commitment to quality.

Ömer Arslan Review from Google

5.0★

Ömer Arslan's Review Sourced from Google

Reliable company with good insights and expertise. Helped us a lot in fine-tuning the growth strategy.

Berkan Lafci Review from Google

5.0★

Berkan Lafci's Review Sourced from Google

Emre and his team are simply the best. They can provide deep insights on many industries and verticals. Data pool and their project experience will make the market entry smooth. I can recommend them as your business partner.

bbaxter1990 Review from Google

5.0★

bbaxter1990's Review Sourced from Google

This is my go-to lady for business plans. The first plan she put together was spot on with what I needed. She replied very quickly to any questions I had. I appreciate how patient she was with me when putting this together. When I required updates on things, she didn't hesitate to hop on a call with me to get things where they needed to be. If you need a business plan, I HIGHLY recommend Noirwolf Consulting.

Joe Bowler Review from Google

5.0★

Joe Bowler's Review Sourced from Google

Thanks so much Zoe! Wonderful service - Zoe went above and beyond, taking the time to understand my situation and to offer advice and solutions. Will be using Zoe again in the future! :))

Southsideperformance studio Review from Google

5.0★

Southsideperformance studio's Review Sourced from Google

We're super happy with the quick results we've been seeing in our ranking in only a few months. Brian and his team are great to work with, super dedicated and efficient. We are glad we chose to work with them and would highly recommend their services.

Rebecca McEwan Review from Google

5.0★

Rebecca McEwan's Review Sourced from Google

Brian and his company have been fantastic from the start. After a bad experience with another company, Brian fully explained exactly what I required to have a high quality and fit-for-purpose website. He was very thorough and quick to reply to any questions I had. He provided advice on what I should put on the website to make it work with SEO. He also went through how I can edit the website myself in the future and his support has been 5*! Highly recommend Brian and the team. Thanks again, Rebecca.

CSD Air Conditioning Ltd Review from Google

5.0★

CSD Air Conditioning Ltd's Review Sourced from Google

The Smarter Digital team have been carrying out SEO requirements for us, we have seen an upturn in enquiries from our website contact form and also the office phone is receiving more calls too.There is a lot of new fresh enquiries happening on a regular basis now, from new leads, the work the team are doing is great, we really appreciate the efforts.