Stephen Bozer Review from Google

1.0★

Stephen Bozer's Review Sourced from Google

We have our Microsoft 365 set up through JourneyTeam. Have not needed assistance in a long time, perhaps never. However, needed help today as all of my Microsoft applications stopped working despite our subscription still being in effect (I double-checked this).CANNOT GET THROUGH TO A PERSON TO GET ASSISTANCE GOING ON 3 HOURS> HAVE BEEN UNABLE TO GET THROUGH TO ANYONE - not sales, not support, not anyone. Absolute clown show.

Free Civilians Review from Google

1.0★

Free Civilians's Review Sourced from Google

On May 6, 2024, I walked into the ER emergency room on St. Mark's Hospital, which is the nurse she was not really hopeful. Asking for the doctor, she said he's not available for you. Asking for insert medication, she said, I do not have a virus. When I did ask her my third question about five days notes for my work to be off, she said she can't give me more than two days. At the end, they paid me And when I refused to pay that bill, they sent me to debt collection I called billing department, they said we can't do nothing for you. When I called billing collection, they said, do you have to go resolve this issue with St. Mark's billing?

Kalani Needham Review from Google

5.0★

Kalani Needham's Review Sourced from Google

JourneyTeam truly stands out for its amazing mission to bring useful, effective technology to the world. You can tell they genuinely care about making a positive impact—whether it’s through innovative solutions, smarter tools, or just making tech more accessible for everyone. Their focus on doing good while pushing progress forward feels refreshing and inspiring. It’s great to see a company that’s not just about the latest feature, but about making life better for real people.

Nadia Fellon Review from Google

1.0★

Nadia Fellon's Review Sourced from Google

This is the WORST company to get a logo from. They harass and try to upsell you non stop. They called multiple times to upsell a website before logo was even finished. It took weeks to get a satisfactory logo, afterwards they try to intimidate you into paying an extra $1500 to “trademark” your logo even though their website advertises 100% rights included. They will not stop reaching out with upsells and threats. THEY ARE SCAMMERS STAY AWAY

JJTC Review from Google

1.0★

JJTC's Review Sourced from Google

Misleading Business Practices – Hidden $1,500 Fee After Logo PurchaseI purchased a “Custom Package” from Custom Design Genius for about $190 on October 1, 2025, which was advertised to include 100% ownership rights for completed logos. After weeks of communication, and hours of me driving the creative design work on a very simplistic logo, the company refused to release my final approved artwork unless I paid an additional $1,500 for what they called a “nationwide certification” or copyright/trademark process — something never mentioned in their advertising, invoice, or pre-payment discussions.This requirement was only raised after design completion and payment, which I believe is deceptive and inconsistent with their stated terms. I have disputed the charge with my credit card provider and filed complaints with consumer protection agencies. I caution others to avoid engaging unless the full terms are provided upfront in writing.

Daniel Tomsen Review from Google

1.0★

Daniel Tomsen's Review Sourced from Google

Very disappointing experience. I hired this company for a logo and website project, and the quality of the work was extremely poor. They did not follow my instructions, ignored my guidelines, and delivered unprofessional results. I requested a refund over 2 months ago, and I am still waiting. I have contacted customer service many times, but the agents avoid responsibility, give vague excuses, or end the chat without resolving anything.After dealing with this, I checked their reviews and realized they have mostly negative feedback and only around 1.5 stars. I should have started there first — it says everything about how they treat their customers. This company has poor communication, no transparency, terrible customer service, and low-quality work. They waste your time and your money. I do not recommend them at all.