The revenue from global managed services will reach $356.24 billion by 2025.
The demand for these types of solutions has grown exponentially in recent years. This is because they carry some unique benefits for organizations.
In this post, you’ll learn:
Managed IT services enable businesses to delegate their IT operations to a third-party provider to ensure peak performance for their IT systems, improve business operations and cut expenses.
The primary goals of these types of solutions are to:
For a fixed monthly fee, organizations can outsource ongoing support where the vendor will be responsible for:
The partnership between the vendor and the client is agreed upon a Service Level Agreement (SLA), a contract that documents the exact services offered by the managed IT service providers, including availability, responsibilities and cost.
These are the best IT managed services companies that can provide you with IT support:
Switchfast Technologies is an Illinois-based IT consulting and managed services provider, focused on serving small businesses across different industries like healthcare and finance.
The agency offers long-term solutions to help organizations solve their challenges and maximize their ROI.
Their key services include:
Switchfast Technologies offers help desk support with 24/7/365 coverage.
The company’s solutions come at a custom cost. Request a quote on their website for more info.
Located in California, Cyberduo is a leading IT and cybersecurity consulting agency helping small and mid-sized businesses stay protected from internal and external cyber threats.
The agency has served over 500 clients across various sectors like healthcare, wellness and finance.
Cyberduo engineers are highly trained and certified engineers by vendors like Amazon, Microsoft and Cisco.
Their core services include:
Contact the agency for a custom quote.
Sirius Computer Solutions is a Texas-based IT company that serves businesses across sectors like education, government and finance.
The agency employs a certified team of sales and technical professionals who are committed to helping brands become more secure, innovative, agile and responsive to their industry needs.
Their solutions include:
Sirius Computer Solutions has partnerships with many tech giants like Microsoft, Cisco, Dell, IBM and Lenovo.
Contact the agency for custom pricing.
Headquartered in Texas, Magna5 is a nationwide provider of managed IT services for clients across different industry segments, including finance, education and healthcare.
The agency offers a 24/7/365 fully managed operations center with highly trained, experienced and qualified resources.
Their core services include:
To see Magna5’s pricing you need to request a custom quote on their website.
Based in Pennsylvania, CompuData specializes in managed IT solutions critical to business operational growth and profitability.
They offer customized solutions for various industries, including eCommerce, finance, technology and manufacturing.
Their service offerings are:
CompuData offers custom pricing plans.
Realnets is an Illinois-based IT managed service provider that works with clients in the healthcare, manufacturing, nonprofit and public sectors.
For more than 20 years, the agency has been connecting organizations with their right technology to help them improve efficiency.
Some of their services include:
Contact Realnets for a custom quote.
ScienceSoft has over 31 years of experience in IT services and employs more than 700 IT specialists among which:
They serve clients in a range of industries, including healthcare, manufacturing, insurance, retail and telecommunications.
The agency can assist you with:
ScienceSoft offers three pricing plans:
The cost for each plan is customized, so you need to contact the agency for a quote.
Framework IT is an Illinois-based provider of managed IT services whose proactive methodology brings efficient and scalable growth to businesses.
They work with organizations of all sizes and across various industries like healthcare, manufacturing, logistics and legal.
The agency’s managed services include:
Contact Framework IT for a custom quote.
SugarShot is an IT agency based in California. It works with customers across different sectors like logistics and legal.
The company offers robust cybersecurity measures to maintain business continuity as well as 24/7/365 emergency response.
Their core services include:
Contact SugarShot for a custom quote.
TeachMD is a California-based company that helps small and medium-sized businesses with instant IT support and on-site IT services.
They work with clients across various sectors, including finance, nonprofit, legal and construction.
TeachMD can assist you with:
TeachMD offers custom plans, so you need to contact the agency for a quote.
Cloud services refer to a range of IT services provided via a network, such as:
This is a type of partnership where the service providers are less concerned with their individual customers, and instead, they focus on controlling the infrastructure, applications and operating system of the cloud.
Managed IT services, on the other hand, provide clients with the kind of support that an in-house IT team would normally manage, including:
In this case, organizations have a specific server assigned to them and their managed IT service providers will monitor the server and solve any issues that may arise.
Simply put, in cloud services subscriptions, you pay for specific services, like renting a server, whereas with managed IT services, you get the desired service, like server support, but also a team who will manage your server.
The number and type of services that an organization needs from IT managed services companies will normally depend on its internal resources and capabilities.
However, these are the most common types of support that these professional agencies offer:
There are several key factors that affect the cost of managed IT services, including:
In general, businesses could pay between $100 and $150 per person per month.
However, if you need more advanced services, such as security and consulting, then the cost of managed IT service packages can jump at $200-$250 per month per person.
While per-user pricing is the most common, some IT managed services companies may also offer per-device costs.
In this case, the service provider will charge you based on the number of devices your business uses, including computers, laptops, mobile devices, switches and servers.
For this type of pricing, you will be charged based on the device type and can expect to pay between:
Whether you are a small business or a well-established company, managed IT services can help you stay focused on expanding your business core competencies and better cope with time-consuming IT projects.
These are the key reasons to call on professional IT managed services companies:
One of the biggest benefits of working with managed IT service providers is getting access to an entire team of highly qualified and experienced IT professionals at a flat monthly rate.
These experts have the necessary training and certifications specific to your industry, so they are competent and comfortable working with specific systems suitable to your business.
In addition, IT managed services companies have access to the latest technology on the market that they can implement solutions easily and quickly.
So, they are knowledgeable and equipped to keep your systems up and running while unlocking their full potential.
The data companies manage is subject to a set of regulations created to keep it secure.
Organizations need to sift through the hundreds of current standards to see which ones apply to their specific businesses and industry and then meet various strict rules to ensure their data is maintained safely.
Some of the most widely applicable standards are:
While some organizations are not familiar with these regulations, others don’t have the time to follow up with them due to their many obligations.
However, these rules are important to follow as they can minimize the risks associated with maintaining client data, credit card numbers and other vital information.
There are also certain consequences for violating these that might bring businesses a lot of trouble, like reputation damage and hefty fines.
This is where managed IT service providers can come in useful.
They understand and can handle the complexities of compliance, ensuring that your organization meets all of the requirements and regulations.
This will ultimately save your business a lot of money in the long run.
Investing in IT systems is not only expensive, but this practice also requires calculating upfront expenses.
However, predicting the cost can be difficult, especially as your business grows.
When outsourcing managed IT services, this cost is consolidated into a fixed set of operating expenses, meaning that the solutions provided by the vendor are calculated into your operational budget.
Because IT managed services companies typically operate with fixed monthly payment plans tailored to the organizations’ needs, the clients know how much and what they are paying for, based on a written contract.
So, you don’t have to worry about any unexpected costs or additional fees.
The Global Server Hardware, Server OS Reliability study conducted by ITIC shows that 88% of organizations reported one hour of downtime to cost them $301,000 or more in 2020.
40% of them said that hourly downtime costs exceeded $1 million.
Servers can fall and computers can malfunction due to various reasons, including electrical disruptions and unintentional human error.
No matter the cause, downtime can cost businesses a lot of money. This indicates that organizations need to do their best to minimize system downtimes.
Managed IT service providers can make a difference since these experts know the best ways to reduce potential risks of system malfunctions.
They take a proactive approach to maintenance and have the know-how to identify and troubleshoot potential problems before they turn into a nightmare.
Managing IT services in-house requires technical expertise and takes research, development and implementation time.
This not only increases costs but may also decrease employee productivity.
Working with managed IT service providers, on the other hand, is beyond any doubt cheaper and more effective. It means having your issues fixed quickly and keeping your systems healthy at all times.
These experts serve as an extension of your team. They are not only a resource you use when something breaks, but they are also a valuable partner who ensures peak operations performance, increased business efficiency and competitiveness.
The success of your IT projects can often depend on whether you have suitable managed IT service providers that deliver services and capabilities critical to your business.
With so many options on the market, choosing the best company can be a tricky process. However, the following factors can help:
Managed IT service providers can help your business better manage IT projects.
They offer various types of solutions and the most common are:
IT managed services companies may cost you between $100 and $250 per month per user.
The key reasons why you should invest in these type of agencies are:
To choose the best partner for your IT project, consider the following factors: