Are you looking for a reliable AI customer service company to enhance your customer support and satisfaction? With the goal of helping you find the ideal agency partner, we carefully examined authentic client testimonials, service scopes, and detailed case studies of numerous customer service AI companies. As you browse our listing, you can refine your search by location, pricing, team size, budget, and other parameters.
Best Customer Service AI Companies
59 Companies-Rankings updated: September 06, 2026
Every AI development company featured on DesignRush is evaluated for technical capability, industry experience, solution quality, and verified client feedback. Some featured placements may be paid.
Alchemy Consulting Services is a fractional CIO and AI transformation practice led by David Viney, a chartered accountant (ACA) and IT professional (CITP) with over 30 years of technology leadership across WPP, Heathrow, BSI, Arup and the BBC. We help organisations move beyond AI pilots into governed...
Top Services:
AI Development
IT Services
Staff Augmentation
Cybersecurity
Digital Strategy
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Location
Leeds, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$1400/hr
Minimal Budget
$1,000 - $10,000
Alchemy Consulting Services
AI Development
IT Services
Staff Augmentation
Cybersecurity
Digital Strategy
Business Consulting
ERP Consulting
CRM Consulting
Cloud Consulting
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AI training for advertising agencies, built around the Creative Cadence Workshop
Flux+Form trains independent advertising and creative agencies to use AI with intention, without losing the thinking that makes the work worth making. Its flagship Creative Cadence Workshop is an 8-week, live, hands-on AI training program for ad agencies and their clients...
Top Services:
AI Development
Business Consulting
Location
Morrisville, North Carolina
Number of Employees
Under 49
Average Hourly Rate
$750/hr
Minimal Budget
$1,000 - $10,000
Flux+Form Services
AI Development
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Transforming Businesses Worldwide With Intelligent AI Solutions
GlluzTech is an AI Automation & Innovation company helping businesses streamline operations, cut costs, and unlock growth through intelligent automation. With our AI agents Riley and Alexk, we provide a free AI readiness assessment that delivers a tailored roadmap, ROI insights, and actionable strategies...
Top Services:
AI Development
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$300/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
Glluz Tech AI Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Align & Innovate, LLC is a business architecture firm, not an agency. Founder Chris Baker built the ANCHOR, HELM, and BEACON framework from his own experience rebuilding a business on solid ground. We help founders fix the foundation, build systems that do not depend on them, and become visible to the people...
Top Services:
Business Consulting
AI Development
Branding
Social Media Marketing
CRM Consulting
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Location
Fort Lauderdale, Florida
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Align & Innovate Services
Business Consulting
AI Development
Branding
Social Media Marketing
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We build the apps and intelligent AI agents that 10× your team's productivity, from customer-facing products to internal automation. AI consulting, enablement and management to help your team thrive...
Top Services:
AI Development
Mobile App Development
Software Development
Branding
Web Development
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Location
Melbourne, Australia
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Team400 Services
AI Development
Mobile App Development
Software Development
Branding
Web Development
IT Services
Business Consulting
DevOps Consulting
Cloud Consulting
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Transforming the Way Companies Market, Sell, and Service Their Customers.
Since 2009, inbound marketing has been the foundation of Bluleadz. But in 2019, everything changed.Bluleadz became the world's first inbound agency, focusing our approach on helping clients build a fully inbound organization...
Top Services:
CRM Consulting
AI Development
Location
Tampa, Florida
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Bluleadz Services
CRM Consulting
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AVI Networks
SpinalCord.com
Compuquip Cybersecurity
Data sourced from the agency's DesignRush profile
Bluleadz Reviews & Testimonials
Jenny Larson Review from Google
1.0★
Jenny Larson's Review Sourced from Google
I would strongly caution anyone considering working with this company. Our experience has been nothing short of disappointing. Deadlines were repeatedly missed without clear expectations or proactive communication. Projects dragged on far past the promised timelines, and there was a consistent lack of accountability from the team. Customer service was equally poor. There was no sense of urgency in resolving issues which ultimately resulted in wasted time and resources. If you are looking for a company that delivers on commitments, values transparency, and takes accountability for their work, I would recommend looking elsewhere.
Kimberly Ruprecht Review from Google
1.0★
Kimberly Ruprecht's Review Sourced from Google
Working with this company has been a frustrating and costly mistake. From the beginning, they made big promises timelines, quality, support, and results that simply never came to fruition. What we got instead was delay after delay, subpar work, and constant miscommunication.We invested significant time and money into this partnership, and in return, I’ve been left with little to show for it. Every attempt to escalate concerns or get meaningful help from upper management was met with indifference or vague reassurances that led nowhere.It’s clear they either don’t have the capacity to deliver on what they sell, or they simply don’t care once they’ve secured your business. Either way, I wouldn’t recommend them to anyone. Save yourself the stress, the money, and the wasted time, look elsewhere.
J G Review from Google
1.0★
J G's Review Sourced from Google
Overpromised. Grossly underdelivered.Our team has spent a ton of extra time and resources trying to make up for what BluLeadz sold as being able to do. We’re now at double the projected timeline, and the essential capabilities and workflows still aren’t functioning.There’s been no urgency or real escalation on the project. This has put a major strain on our team and still do not have a useable product with trustworthy work flows or data.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
MDW (My Data Works) is a data and AI consulting firm supporting large organizations in the design and delivery of enterprise data platforms, AI initiatives, and business applications. A long-time Microsoft partner, MDW has earned seven Microsoft Partner of the Year awards and operates entirely within the...
Top Services:
Digital Services
Mobile App Development
AI Development
Business Consulting
Digital Marketing
Show more
Location
Madrid, Spain
Number of Employees
50 - 99
Average Hourly Rate
$150/hr
Minimal Budget
$25,000 - $50,000
MDW (My Data Works) Services
Digital Services
Mobile App Development
AI Development
Business Consulting
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nzouat is an Oakland, California based digital consulting and development studio founded by Chris Nzouat. The agency which typically works with small to mid-size businesses and startups offers full-stack web and mobile development, blockchain (smart contracts, NFTs, DeFi), AI/ML integration, and digital...
Top Services:
Web Development
AI Development
Blockchain
Web Design
Digital Marketing
Show more
Location
San Francisco, California
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
13 Projects Listed
NZOUAT Services
Web Development
AI Development
Blockchain
Web Design
Digital Marketing
Mobile App Development
Software Development
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BLCK Alpaca delivers custom AI agents for marketing automation, helping businesses automate content creation, email campaigns, data analysis, and social media management. Our services include data-driven marketing intelligence, AI-powered content generation, seamless AI agent integration, and custom...
Top Services:
Digital Marketing
Creative Services
Content Marketing
AI Development
Software Development
Show more
Location
Vienna, Austria
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Blck Alpaca Services
Digital Marketing
Creative Services
Content Marketing
AI Development
Software Development
SEO
Branding
Video Production
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IPEC Group
Plachutta
BLOCH3
Heimwatt
Josko
Footlocker
Universal Music Germany
Sony Music Germany
NEOH
Data sourced from the agency's DesignRush profile
Blck Alpaca Reviews & Testimonials
Alexander Holzapfel Review from Google
5.0★
Alexander Holzapfel's Review Sourced from Google
Our collaboration with the team has always been smooth and professional. They are good and reliable partners for us on special projects.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hooman is a digital studio that blends bold ideas with beautiful, human-first design. We specialize in websites, apps, and brand experiences that feel simple, smart, and just right. Whether you're building from scratch or leveling up, we turn complex ideas into intuitive products people actually enjoy using...
Top Services:
Mobile App Development
Branding
Web Design
Web Development
AI Development
Show more
Location
West Vancouver, Canada
Number of Employees
Under 49
Average Hourly Rate
$140/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
1 Project Listed
Hooman Studio Services
Mobile App Development
Branding
Web Design
Web Development
AI Development
UI/UX Design
Software Development
Digital Strategy
eCommerce Development
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ample
An Elegant Mind
EB5 Marketplace
Enzo Design Build
FEIART Group
Havium
Kafka's Organic
Leeson Engineering
Multiverse Computing
Odd Culture
Data sourced from the agency's DesignRush profile
Hooman Studio Reviews & Testimonials
Mariah Hanna Review from Google
5.0★
Mariah Hanna's Review Sourced from Google
Hooman Studio is second to none in their digital design and web development. Easy to work with and with a dedicated team, I couldn't recommend them enough.
Arash Atash Review from Google
5.0★
Arash Atash's Review Sourced from Google
I had the pleasure of having Hooman working on a project for my company. He did an excellent job! He listened carefully, showed a great deal of care for the quality of the work he produced, and willingly revised the work several times until he made sure that he and I were both happy with the final product. I will work with Hooman again, and recommend his services.
Siddharth Bajaj Review from Google
5.0★
Siddharth Bajaj's Review Sourced from Google
I recently worked with Hooman to build a website and design product packaging for my business, and I couldn't be happier with the results. He is incredibly professional, approachable, responsive, and easy to work with throughout the entire process. He took the time to understand our vision and preferences and incorporated them with finesse.The website they built is modern, visually appealing, and user-friendly, and the product packaging design perfectly captures the essence of the brand. Overall, I would highly recommend Hoooman Studio to anyone in need of design services. Their expertise, attention to detail, and dedication to customer satisfaction are truly impressive.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Transforming businesses through AI Automation Services.
CodeAutomation is an Award-Wining AI Development Company based Naperville, IL...
Top Services:
AI Development
Web Development
Digital Services
eCommerce Development
Software Testing
Show more
Location
Naperville, Illinois
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Codeautomation Services
AI Development
Web Development
Digital Services
eCommerce Development
Software Testing
Mobile App Development
Software Development
Digital Marketing
SEO
PPC
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bubblehouse - E Commerce
Vested Finance - Trading
Tracely - Location Tracking App
Data sourced from the agency's DesignRush profile
Codeautomation Reviews & Testimonials
Stuart Davies Chief Executive Officer at ORPC
5.0★
AI Development Review from Stuart Davies
Main objective is to integrate Google services (spreadsheet) for lead tracking and develop API integration with Twilio for advanced calling services and monitoring.
Lisa Tapert CEO at Tapert Group, LLC
5.0★
AI Development Review from Lisa Tapert
Our service launched, meeting SLAs/KPIs set out by us and our client: uptime, time to process new schedules, ability for tutors to find and book lessons, fill rate of those lessons for tutors.
Mark Coffey CEO at Futuredontics
5.0★
AI Development Review from Mark Coffey
We were able to get our applications tested and figured out any issues or bugs in the applications to be fixed by our development team. They did a great job in testing all of the parts of the application to make sure all of the basis were covered in terms of Application Testing.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Custom websites, growth marketing, and AI systems for expert-led service businesses. Built to get found, build credibility, and win qualified clients. You work directly with the founders who design, build, and implement everything...
Top Services:
Web Design
Web Development
AI Development
Digital Marketing
PPC
Show more
Location
Panama City, Panama
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dancing Pels Services
Web Design
Web Development
AI Development
Digital Marketing
PPC
Content Marketing
Branding
AEO
SEO
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Seguros O&P
Unbranded Architecture
AI Conjurer
3 Eyed Smiley
Luciernaga
AB Photo & Video
Davie PrintWorks
ReConTur
Trasto
Story Forma
Data sourced from the agency's DesignRush profile
Dancing Pels Reviews & Testimonials
Gianluca Piovani Founder at Storyforma
5.0★
Branding Review from Gianluca Piovani
I recently had the pleasure of working with Julio on optimizing my website's performance. Julio showcased a deep understanding of web development and performance enhancement techniques. The improvements he implemented have significantly boosted the speed and responsiveness of my site, leading to a better user experience for my visitors. I'm genuinely thrilled with the outcome of the project and can't thank Julio enough for his dedication and expertise. Highly recommended!
Blake Livingston Owner/Operator at Three-Eyed Smiley
5.0★
Digital Design Review from Blake Livingston
Working with Dancing Pels has been great!This was my company's first website, and there was a gap in my knowledge regarding web design. Julio patiently explained to me exactly what we needed, why we needed it, and how to operate it once everything was completed.Dancing Pels went over and beyond to help me resolve a few issues that we ran into. Julio helped flesh out my company branding, and Kathia helped me resolve an issue with my payment method. I would highly recommend this company.
Anton Benedikt Owner at AB Photo & Video
5.0★
Web Design Review from Anton Benedikt
Julio was great to work with. He listened well and ensured everything I initially needed was accounted for. His process was smooth and simple from initial communication, pre-design, change requests, and final review. I'd absolutely recommend him for your website development needs. If I decide to adjust or change my website, I'll definitely be using him again.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Bay Area Coders is a San Francisco-based product and engineering studio working with venture-backed startups and growth-stage companies since 2016. We combine strategy, design, engineering, and AI to help teams ship real products and modernize existing ones...
Top Services:
Software Development
Web Development
Mobile App Development
AI Development
Design Services
Show more
Location
Roseville, California
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Bay Area Coders Services
Software Development
Web Development
Mobile App Development
AI Development
Design Services
Staff Augmentation
UI/UX Design
Web Design
WordPress Website Design
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kash is an AI automation and RevOps consultancy in the Phoenix Valley. We build AI systems that answer and book leads 24/7, run follow-up, and report automatically - priced on results, with a free AI Revenue Audit to start...
Top Services:
AI Development
Digital Marketing
Business Consulting
Social Media Marketing
Content Marketing
Show more
Location
Mesa, Arizona
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Kash Communications & Consulting Services
AI Development
Digital Marketing
Business Consulting
Social Media Marketing
Content Marketing
AEO
Web Design
Web Development
Digital Strategy
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Forjwell is a premier technology and product development firm built for founders who demand clean, scalable digital solutions. We specialize in transforming raw ideas into refined, high-traction platforms, offering deep expertise across mobile and web app development, custom software, and immersive game...
Top Services:
AI Development
Mobile App Development
Software Development
Web Design
Web Development
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
$10,000 - $25,000
Forjwell Services
AI Development
Mobile App Development
Software Development
Web Design
Web Development
UI/UX Design
eCommerce Development
Design Services
Branding
Creative Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Debug Security is a cybersecurity firm focused on identifying and fixing digital security weaknesses. Through ethical hacking, penetration testing, and vulnerability assessments, the company helps organizations strengthen their systems and protect sensitive data from evolving cyber threats...
Top Services:
Cybersecurity
IT Services
IT Compliance Solution
IoT
Wearables
Show more
Location
Mirpur, Bangladesh
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Debug Security Services
Cybersecurity
IT Services
IT Compliance Solution
IoT
Wearables
Software Testing
AI Development
Customer Support
Web Development
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Smart Universe is a leading AI development and customer experience (CX) solutions company headquartered in Abu Dhabi, United Arab Emirates. We help organizations across the UAE and the wider Middle East design, build, and scale modern AI-powered products and CX platforms, without compromising on quality...
Top Services:
Mobile App Development
Web Development
AI Development
Software Development
IoT
Show more
Location
Abu Dhabi, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$99/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Smart Universe Services
Mobile App Development
Web Development
AI Development
Software Development
IoT
Software Testing
CRM Consulting
Big Data Analytics
IT Services
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flow8 is a German automation agency building smart n8n workflows that eliminate repetitive tasks and connect your tools seamlessly. We turn complexity into flow...
Top Services:
Digital Services
AI Development
Social Media Marketing
SEO
Show more
Location
Cologne, Germany
Number of Employees
Under 49
Average Hourly Rate
$75/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Flow8 Services
Digital Services
AI Development
Social Media Marketing
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
VerifiedVerified by the DesignRush team for authenticity and credibility.
Precise Software Solutions
We are a software engineering and digital strategy AI company...
Top Services:
AI Development
IoT
Mobile App Development
Software Development
Wearables
Show more
Location
Ermesinde, Portugal
Number of Employees
50 - 99
Average Hourly Rate
$70/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
12 Projects Listed
Exaud Services
AI Development
IoT
Mobile App Development
Software Development
Wearables
Blockchain
DevOps Consulting
Staff Augmentation
Cybersecurity
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Anoto
Samsung
NDrive
Blaupunkt
Audi
Essent
Facebook
Google
Nissan
Presto
Data sourced from the agency's DesignRush profile
Exaud Reviews & Testimonials
Dmitriy Ksendzovsky CEO at Software Consulting
4.8★
Educational Review from Dmitriy Ksendzovsky
I have had an positive experience working with Exaud on expanding and maintaining several software products. Our software consulting technology stack is quite wide, from embedded development to mobile game dev, making it challenging to find the right partner knowledgeable in a number of these areas. The Exaud team is professional, flexible and continues to provide the development expertise we require to fulfill our project needs on time and budget.
Stacy McCarthy President at Learning Design Network, Inc.
4.8★
Educational Review from Stacy McCarthy
Learning Design Network has been providing expert learning programs for 20 years, helping nearly 1 million employees worldwide achieve professional success. COVID prompted us to digitalize our product and we chose Exaud as our technology partner. Together, we developed a comprehensive digital tool for customized training and effortless collaboration in a 3D digital environment. The platform leverages our expertise and Exaud's technical capabilities, delivering a high-quality user experience.
Tim Martin Software Architecture and Engineering at FS Studio
5.0★
Enterprise Review from Tim Martin
We have a very long history of working with Exuad, which in itself is about the best endorsement you can have. We have been working with them on projects for going on 10 years and they are our go to external dev team. Georg and team are not only very talented they are highly ethical. To me the later point is the most important, you can trust that they will provide high quality work and you can absolutely trust them on the business side.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Proud 2024 Webby Award winner in the Responsible AI category and winner of the European Technology Awards for App Development in 2021...
Top Services:
Mobile App Development
Web Development
Software Development
Web Design
IoT
Show more
Location
Cluj-Napoca, Romania
Number of Employees
50 - 99
Average Hourly Rate
$70/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
68 Projects Listed
Wolfpack Digital Services
Mobile App Development
Web Development
Software Development
Web Design
IoT
UI/UX Design
AI Development
Product Design
IT Services
Blockchain
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
No7 Pro Derm Scan
Everon
Juggle
Brain Capture
Deezer
Equality AI
Citizen Mint
Primary.Health
Banqup
Slow Delta
Data sourced from the agency's DesignRush profile
Wolfpack Digital Reviews & Testimonials
Julie Dodkins CEO at Fae
5.0★
Mobile App Development Review from Julie Dodkins
Wolfpack Digital has skilled expertise [in] creating high-quality work. The team made the process straightforward. Their communication was top-notch. They're readily available and go above and beyond. (Verified via email)
Jana Kazmina Product Manager at Makerist
5.0★
Mobile App Development Review from Jana Kazmina
Bounce rate fell and the app received positive reviews from users. Wolfpack Digital was highly accessible via multiple modes of communication and managed the project professionally. They ensured comprehension by asking clarifying questions and demonstrated their flexibility and passion.
Valentin Trif Co-founder at Sweed
5.0★
Mobile App Development Review from Valentin Trif
The app was launched on schedule and received positive reviews. Wolfpack Digital was highly accessible and effectively managed a changing scope, while still providing multiple options for every decision. Their deep engagement, as well as their flexibility, makes them an ideal partner for startups.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We design, build, and ship exceptional software and AI solutions for innovation-driven companies
We design, build, and ship exceptional software and AI solutions for innovation-driven companies worldwide, providing seamless strategy and execution...
Top Services:
AI Development
Mobile App Development
Cybersecurity
Software Development
UI/UX Design
Show more
Location
Quezon City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$68/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
White Widget Services
AI Development
Mobile App Development
Cybersecurity
Software Development
UI/UX Design
Web Development
Cloud Consulting
Digital Strategy
Digital Services
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...
Top Services:
Call Centers
Phone Answering Services
AI Development
Location
Markham, Canada
Number of Employees
Under 49
Average Hourly Rate
$55/hr
Minimal Budget
$1,000 - $10,000
Airova Services
Call Centers
Phone Answering Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Growing businesses since 2010, Glorium Technologies offers expertise in custom ML models, MLOps pipelines, computer vision, NLP, predictive analytics, and deep learning solutions. As proof of its expertise, it has earned 40+ awards and recognitions and launched 150+ projects globally...
Top Services:
Software Development
AI Development
ERP Consulting
Digital Strategy
Web Development
Show more
Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
56 Projects Listed
Glorium Technologies Services
Software Development
AI Development
ERP Consulting
Digital Strategy
Web Development
Mobile App Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
RealPage
Agfa HealthCare
VitalWare
Astarte Medical
FUEL
Doxy.me
BIOMODEX
Medlab
Speechagain
Project Ipsilon
Data sourced from the agency's DesignRush profile
Glorium Technologies Reviews & Testimonials
Djamel Bettahar CEO at Freedom Years
5.0★
UI/UX Design Review from Djamel Bettahar
We hired Glorium to design the UX/UI for an investment platform we are building.The team conducted research and really dove into what the needs of the users were. They assessed the landscape of the app and focused on key leverage points.I am very happy with the final deliverable. The team was quick to implement feedback and always stayed on top of things. The design came out really beautiful.They really care about us as the client.
Leo Sharp CTO at SunScience
5.0★
Mobile App Development Review from Leo Sharp
Glorium Technologies successfully delivered the project within the set deadlines, and their communication throughout was exemplary. They provided advanced, automated systems that met our needs and surpassed our expectations.Glorium Technologies's technology significantly improved our operational efficiency and resource management. We highly recommend Glorium Technologies to other organizations seeking innovative and reliable solutions in controlled environment agriculture, sustainable living, and energy efficiency.
Sebastian Foster CEO at Howtomixmusic
5.0★
Software Development Review from Sebastian Foster
In our search for an exceptional website, we turned to Glorium Technologies. With their proficiency in .NET, they developed a digital masterpiece that attracted significant visitors within months. The design's simplicity and organization earned praise from our clients. Glorium Technologies maintained consistent communication throughout the project, utilizing Zoom and email to steer the project toward success.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are a company specializing in web design and development. We develop customized websites for all types of clients...
Top Services:
Web Design
Graphic Design
Video Production
Branding
Package Design
Show more
Location
Cuenca, Spain
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Ankaa Studio Services
Web Design
Graphic Design
Video Production
Branding
Package Design
eCommerce Development
WordPress Website Design
Web Development
AI Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Banco Santander
OrtoAlresa
HERDASA
InDigitall
Agroptimum
Erretres
The Central House
Schiller University
EN Hotel
Data sourced from the agency's DesignRush profile
Ankaa Studio Reviews & Testimonials
laura igualada Review from Google
5.0★
laura igualada's Review Sourced from Google
They are true professionals. They are very friendly, hardworking, and responsible. They do their job very well, with excellent design and great professionalism. I recommend them 100%.
MARCOS IRNÁN Review from Google
5.0★
MARCOS IRNÁN's Review Sourced from Google
Great professionals. Our company has been working with them for three years, and any problem we've had has been resolved immediately. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Yarify helps businesses work smarter with custom software, AI agents, and modern web solutions. Based in Czech Republic, we deliver reliable technology based on client's goals and requests...
Top Services:
Software Development
Mobile App Development
Web Development
Branding
Product Design
Show more
Location
Prague, Czech Republic
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Yarify Services
Software Development
Mobile App Development
Web Development
Branding
Product Design
Digital Services
Web Design
eCommerce Development
SEO
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
End-to-end technology solutions that eliminate inefficiencies and drive revenue. From AI automation to custom software, we engineer systems that grow with your business...
Top Services:
Web Design
Web Development
AI Development
Software Development
DevOps Consulting
Show more
Location
Lahore, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Xirvo Services
Web Design
Web Development
AI Development
Software Development
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
One team to build, test, ship and secure it | Agentic AI, Full-stack, QA, Test Automation & DevOps
CoVentech is more than a software development agency. It is a partner in innovation and success stories. With over 15 years of experience, CoVentech excels in software development, QA automation, and DevOps practices, driven by a shared passion for reshaping the industry...
Top Services:
Software Development
UI/UX Design
Web Development
Software Testing
Cybersecurity
Show more
Location
Sheridan, Wyoming
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$1,000 - $10,000
Co-Ventech Services
Software Development
UI/UX Design
Web Development
Software Testing
Cybersecurity
Staff Augmentation
DevOps Consulting
WordPress Website Design
Mobile App Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We specialize in providing for Blockchain solutions, Web3, DeFi & NFT
ND Labs is a Web3 company specializing in Crypto Wallet, AI, DeFi, NFT, Blockchain solutions. We offer White Label and Custom Solutions, Consulting Services. ScOur expertise spans Scalable blockchain development for Web3 apps, wallets, NFTs, and more...
Top Services:
Blockchain
AI Development
Software Development
Mobile App Development
Digital Marketing
Show more
Location
Warsaw, Poland
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
5 Projects Listed
ND Labs Services
Blockchain
AI Development
Software Development
Mobile App Development
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Predictable Sourcing
BLER Systems
Mirfin Valuation Services
RG
Data sourced from the agency's DesignRush profile
ND Labs Reviews & Testimonials
Nemanja Sindjelic Founder & CEO at Oblio
5.0★
Mobile App Development Review from Nemanja Sindjelic
My project idea was to create a non custodial mobile crypto wallet that allows users to manage their assets across multiple blockchains, including Bitcoin, Ethereum, Polygon, and Solana. The wallet app had to provide an intuitive and seamless experience for both beginners and advanced users, ensuring secure transactions and real-time updates. And ND Labs did it great! A white label solution by ND Labs offers a minimalistic UI, multi-network support, and advanced transaction fee optimization while maintaining high security standards with biometric authentication and seed phrase protection.Additionally the wallet well addresses the common challenges in the crypto space: high transaction fees, security risks, and complex user experience. The wallet simplifies crypto asset management and provides automated gas fee calculations, real-time balance updates, and push notifications for transactions.My opinion is that these guys are really professional. I definitely recommend working with ND Labs (Poland) to anyone who is looking for a white label solution for their crypto wallets.
Kherel Kechil Owner at Epistles
5.0★
Blockchain Review from Kherel Kechil
Working with ND Labs has been an outstanding experience. They demonstrated exceptional expertise in both AI and blockchain technologies. We engaged ND Labs for two complex projects an AI-driven coaching platform and a cryptocurrency platform and they delivered beyond our expectations on both fronts. The teams deep understanding of artificial intelligence and blockchain was evident from the start, and they were able to anticipate and address challenges swiftly. Their timely delivery, responsiveness, and commitment to quality have made our collaboration smooth and highly productive. Were thrilled with the results and look forward to future projects together.
Orkhan Mammadov Senior Frontend Engineer at Smart Solutions
5.0★
Software Development Review from Orkhan Mammadov
I had a great experience working with ND Labs over the past several years. The team fostered a collaborative environment where ideas were welcomed, and I gained valuable experience working on diverse projects with clients from multiple industries. I especially appreciated the emphasis on creative innovation and the supportive management that encouraged growth and learning.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We provide end-to-end digital solutions - from custom software and next generation web & mobile applications to AI, machine learning, and blockchain technologies. Our team combines technical expertise with real-world business insight to deliver secure, scalable, and efficient products...
Top Services:
Software Development
Mobile App Development
AI Development
Blockchain
IT Services
Show more
Location
Košice, Slovakia
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
ORKA Systems Services
Software Development
Mobile App Development
AI Development
Blockchain
IT Services
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cyber Ventures Switzerland
Kim Dotcom (and ex MEGA projects)
Electronic Association of Czech Republic
BoBa Studio Prague
Office House Prague
Visibility Media Group
Data sourced from the agency's DesignRush profile
ORKA Systems Reviews & Testimonials
Marián Čuprík Client and Associate at SKALLARS Law | Advokáti CHZ
5.0★
Web3 Development Review from Marián Čuprík
ORKA Systems did a great job for us. They delivered our website just as we wanted, and everything worked smoothly from start to finish. The team was easy to reach. Every time we had a question, they answered quickly and explained things clearly. We didnt waste time waiting for updates or chasing responses.Their technical work is solid. We asked for some custom solutions for our web3 development, and they handled even the tricky parts without any fuss. And they dont try to talk over your head with jargon. They keep things simple. The project cost was fair, with no hidden fees or surprise charges.We paid attention to the timeline, and ORKA delivered on schedule. The only delay we experienced was minor and well-communicated beforehand. I liked how the whole process was transparent. We always knew what was happening next.What stands out most is how willing they are to listen. If something was unclear, they fixed it fast. Our questions and suggestions were never ignored. Thats why I trust their team.In the end, our website looks good and runs reliably. It reflects what we wanted for our legal services business. If someone asked me to recommend a web development partner, I would mention ORKA without hesitation. No hype or big promisesjust honest work and good results.
Jozef Semančík Owner / Director at AllStars Customs
5.0★
IT Services Review from Jozef Semančík
Guys at ORKA systems helped my custom-bike building business not only by creating a very unique website for my company, but we are also using their own application (www.yeapp.app) for managing my business. Great cooperation - everything went perfectly!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI, web, mobile app development and growth partner
RaftLabs is an AI-first software development and growth marketing company that helps startups, SaaS companies, digital agencies, and enterprise teams build, launch, and scale digital products...
Top Services:
Mobile App Development
Software Development
Web Development
Digital Strategy
Web Design
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
40 Projects Listed
Raftlabs Services
Mobile App Development
Software Development
Web Development
Digital Strategy
Web Design
eCommerce Development
SEO
Wearables
Software Testing
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
PrimeLoop is where strategy meets automation - we design AI-driven solutions that streamline operations, fuel growth, and give brands the competitive edge they deserve...
Top Services:
AI Development
Location
San Francisco, California
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
Primeloop Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hygge Software - your strategic partner on your business's digital journey.
We are Hygge Software a strategic tech consulting and development company helping businesses solve real challenges and achieve measurable results. We combine deep technical expertise with a business-first mindset to align technology with your goals...
Top Services:
AI Development
Mobile App Development
Software Development
Software Testing
IT Services
Show more
Location
Warsaw, Poland
Number of Employees
50 - 99
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Hygge Software Services
AI Development
Mobile App Development
Software Development
Software Testing
IT Services
Staff Augmentation
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
On Air
W.L. Petrey Wholesale
Live My Steps
Heated
Smarter Humans
Data sourced from the agency's DesignRush profile
Hygge Software Reviews & Testimonials
Daria Mateichenko Review from Google
5.0★
Daria Mateichenko's Review Sourced from Google
We partnered with HS on few projects. Started with small test work to see how things would go on a small scale. During this test we were able to talk with mgmt team (both PM and Top mgmt), CTO and few tech team members and we liked what we heard. Team was really focused on suggesting to us different options and describing pros and cons of each. So we proceeded to a bigger project planning. It's mid the journey and so far we are happy with the approach and quality, especially when some tension comes up with bugs or anything - we're able to figure out the win win, and we receive reasonable outline of why this or that happened.
El porqué de las cosas Review from Google
1.0★
El porqué de las cosas's Review Sourced from Google
One of the worst software companies we’ve ever worked with.If you're considering working with them, read this first:They never delivered the product they committed to — after getting paid, they vanished, leaving us with nothing.Their business model seems to be: drag out projects endlessly, then charge extra to fix their own technical mess.Endless bugs — every fix introduced more problems. It was a never-ending cycle.The product never worked at any point, not even partially.They talk a lot about “best practices”, “scalability”, and “clean architecture”, but:Their code, reviewed by external experts, was a disaster.Functions with over 500 lines, no automated tests, no proper error handling, and no security.Critical security flaws:Users could access and modify other users’ resources — a massive breach of trust and privacy.Ultimately, it was a complete waste of time, money, and energy.When challenged, they were arrogant and even mocked us instead of taking accountability.🔴 Avoid them at all costs. If you value your time, your budget, and your sanity — don’t even call them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Bits Orchestra applies AI/ML across predictive analytics, NLP, computer vision, chatbots, personalization engines, and fraud detection, while also embedding AI-assisted delivery into its core work. With 8+ years of experience, it has delivered 130+ projects for clients like Shaw Industries and Coretec...
Top Services:
Software Development
Web Development
UI/UX Design
Mobile App Development
eCommerce Development
Show more
Location
Zymna Voda, Ukraine
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
8 Projects Listed
Bits Orchestra Services
Software Development
Web Development
UI/UX Design
Mobile App Development
eCommerce Development
Web Design
AI Development
CRM Consulting
ERP Consulting
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Harold Grinspoon Foundation
Happy Hiller (Plumbing, Heating)
Digitron Semiconductors
Fit Factory Clubs
Shaw Industries
KONI
FLAGA
Coretec
Anderson Tuftex
Time Outdoors
Data sourced from the agency's DesignRush profile
Bits Orchestra Reviews & Testimonials
Alexander Schwartz Director at Digitron Semiconductors
5.0★
Web Development Review from Alexander Schwartz
Bits Orchestra delivered the project early and on budget, with excellent communication throughout every phase of development and implementation. The company offers a rare combination of talent, communication, and execution that is nearly unmatched. Their consistently demonstrated expertise has earned our business for the past seven years and will continue to do so for the foreseeable future.
Laura Frese Stimple Owner at Cloud Peak Development
5.0★
Web Development Review from Laura Frese Stimple
We have partnered with BitsOrchestra across numerous complex Kentico projects, and they have consistently proven to be an indispensable asset to our development pipeline. When it comes to executing high-stakes implementations on tight turnarounds, their team delivers without compromising on quality.What sets BitsOrchestra apart is their deep architectural expertise. Every application they build strictly adheres to development best practices, with a rigorous focus on security and high performance. Beyond greenfield development, they excel at engineering rescues possessing a keen eye for auditing, cleaning up, and refactoring poorly implemented legacy code from previous developers.The developers and architects at BitsOrchestra are true domain experts. They consistently provide exceptionally strong, reliable, and production-ready software. Whether you need to modernize an aging infrastructure or manage complex, legacy Kentico products, they are the gold standard. I can always rely on them to deliver excellence, and I highly recommend them for any enterprise-grade development needs.
Eric Jordan Chief Information Officer at HGF
5.0★
Web Development Review from Eric Jordan
Bits Orchestra has been a fantastic partnerhighly responsive, technically strong, and easy to work with. Their team consistently delivers quality solutions on time and brings a thoughtful, collaborative approach to every project
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Atomic Actions, were all about making your business run smoother and smarter. We help companies multiply revenue and cut operational costs through automation and AI We mix technical expertise with business mindset to smooth out what's holding you back...
Top Services:
AI Development
Software Development
CRM Consulting
ERP Consulting
IT Services
Show more
Location
Alexandria, Virginia
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Atomic Actions Services
AI Development
Software Development
CRM Consulting
ERP Consulting
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Be Known
BlackWood GmbH
FBA
Agence 1985
Automation Accelerator
Consumer Direct Windows & Doors
Bona Fide Juicery
Machinet
Vivians
Data sourced from the agency's DesignRush profile
Atomic Actions Reviews & Testimonials
Ivan Bulgakov Review from Google
5.0★
Ivan Bulgakov's Review Sourced from Google
Working with Atomic Actions on JET projects was amazing. We developed stuff learning platform that helps our international contractors to onboard faster!
Bojan Savic Review from Google
5.0★
Bojan Savic's Review Sourced from Google
Good people across the board. Easy to work with, cost effective and highly competent. My company has worked with them on multiple projects, all successful.
Daniel Pope Review from Google
5.0★
Daniel Pope's Review Sourced from Google
Honestly, I didn't expect to be this impressed. Atomic Actions leveled up our processes and freed up a ton of our time. Before them, we were drowning in manual client onboarding and endless content creation - my team was spending a ton of time and energy on routine tasks that slowed us down and even worse...did nothing to actually help us grow.These guys came in, understood our pain points, and built out systems that blew our expectations out of the water. Now, with their AI-powered content agent, we can pump out all sorts of marketing assets in minutes, not days. Our strategists finally can focus on creative work instead of copying the same old emails and docs.And the best part? It all just runs quietly in the background, organizing everything and saving it right where it needs to be.On the onboarding side, Atomic Actions automated our whole process: from the client's first form to setting up everything in our CRM and other tools. What used to take us days (and no joke, a LOT of headaches) now clicks by in 10–15 minutes.Since implementation:- We onboard clients 95% faster- Create content 92% faster- Have 400% increase in client capacity without new hires- Freed up 40+ hours/month for the team,- And can save $18k/year by replacing manual laborThe team at Atomic Actions actually cares about the end result (a rarity, seriously).If you’re looking to free up your time, scale your operations, and take some serious stress off your plate — I can’t recommend Atomic Actions enough. Worth every penny!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
InnovationM is top mobile application developers in Noida. Best Mobile app development services in Noida, Delhi, NCR, Gurgaon, India. Trusted mobile app designer and developer in Noida, Delhi, Gurgaon, India. Trusted mobile application development company in Delhi, Noida...
Top Services:
Web Design
eCommerce Development
Web Development
Mobile App Development
Software Development
Show more
Location
Noida, India
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$50,000 & Up
InnovationM Technology Solutions Services
Web Design
eCommerce Development
Web Development
Mobile App Development
Software Development
AI Development
Software Testing
Staff Augmentation
IT Services
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A great place to work and learn,The company provides excellent exposure to real-world projects, a supportive team, and a collaborative work environment. I’ve gained valuable practical experience while improving both my business and technical skills. Working on Digital Engineering and Custom Software Development projects has been a great learning experience. Overall, it has been a very positive and rewarding journey, and I would definitely recommend it to anyone looking for growth in a Software Development Company.
SUNIL SARKAR Review from Google
5.0★
SUNIL SARKAR's Review Sourced from Google
We approached InnovationM, a leading app development company in India, with a clear requirement: we needed a mobile app for our travel company for booking hotels and flights that was not only functional but also user-friendly and scalable for future growth. From the very first discussion, their team demonstrated a strong understanding of our requirements. They took the time to analyze our goals, suggested practical improvements, and provided a structured roadmap for development. Communication throughout the project was consistent, and they kept us informed at every stage.Overall, the experience was highly professional and satisfying. Their attention to detail and commitment to quality made a significant difference, and we would definitely recommend them to anyone looking for reliable app development services.
Pratiksha Tiwari Review from Google
5.0★
Pratiksha Tiwari's Review Sourced from Google
We needed a custom software solution tailored specifically to our business operations, and finding the right software development partner was a crucial decision. We were initially unsure whether a Noida-based company could fully understand our unique requirements and deliver a scalable solution. From the beginning, the InnovationM team demonstrated a deep understanding of our business challenges. They took the time to analyze our workflows and proposed a solution that was both practical and future-ready. Their structured approach gave us confidence in their capabilities.The final software solution was reliable, efficient, and perfectly aligned with our needs. It helped streamline our operations and improve overall productivity. We are extremely satisfied with the outcome and would highly recommend their services as a trusted IT services and software development company in India.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
FatCat Remote is a smarter hiring platform that connects fast-scaling companies with vetted remote IT talents in just 48 hours. We offer a 30-day risk-free trial, flexible hiring models (part-time or full-time), and optional talent management services covering compliance, contracts, and payroll...
Top Services:
Mobile App Development
Software Development
Web Design
AI Development
Product Design
Show more
Location
Belgrade, Serbia
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
FatCat Remote Services
Mobile App Development
Software Development
Web Design
AI Development
Product Design
eCommerce Development
Web Development
IT Services
Staff Augmentation
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Calendly
FoxVision
Solsea
Insightful
Wio
Bizly
Vitamed
Convertmore
Shapa
FlyThere
Data sourced from the agency's DesignRush profile
FatCat Remote Reviews & Testimonials
Darko Simić Review from Google
5.0★
Darko Simić's Review Sourced from Google
After a year and a half with FatCat Coders, I can say two things keep me going. First, the young and fun team that’s always ready to help and take on challenges. Second, the international clients with interesting projects that keep me learning and growing. It’s been a great experience so far! :D
Aleksa Stevic Review from Google
5.0★
Aleksa Stevic's Review Sourced from Google
Working at FatCat Coders has been such an amazing ride! The team here is sawesome, with colleagues who make each day memorable. Work flexibility and the chance to work remotely is a huge plus for me.I've had the chance to dive into some really cool projects that keep me challenged and inspired. FatCat Coders isn't just about work; it's about feeling valued and empowered every single day.
Dara Mijuskovic Review from Google
5.0★
Dara Mijuskovic's Review Sourced from Google
What I loved about FatCat Coders is the chance to meet amazing clients. Sure, some companies have a good culture and fun people, but isn’t it great when you can enjoy both a strong international client relationship and a fun time with your local colleagues?This combo gave me the best of both worlds: international projects and new coworkers abroad, plus fun times with my Fat Cats in Belgrade.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Custom AI Agents for business automation and smart communication, combining deep ML expertise with
Springs is a service company specializing in building Custom AI Agents tailored to specific business goals. With deep expertise in Conversational AI, AI Agent development, and Business Automation...
Top Services:
AI Development
Software Development
Software Testing
Cloud Consulting
Staff Augmentation
Show more
Location
Vancouver, Canada
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Springs Services
AI Development
Software Development
Software Testing
Cloud Consulting
Staff Augmentation
Web Design
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Apiko is a digital transformation consultancy & software development partner that develops highly-performing solutions for startups and established companies, focusing on scalability, innovation, and transparency of actions. Using our deep domain knowledge and cutting-edge software engineering culture, we...
Top Services:
Software Development
Mobile App Development
Web Design
Web Development
Software Testing
Show more
Location
Ternopil, Ukraine
Number of Employees
100 - 249
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
Apiko Services
Software Development
Mobile App Development
Web Design
Web Development
Software Testing
Staff Augmentation
IT Services
Digital Services
Managed Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
John Furneaux, Hive
Olav Amdahl, itsme
Thomas Seropian, Skin Analytics
Anthony Serdula
Adrian Kent
Steve Ives, Plio
Ian Herzog, Experitix
Stephen Beckham Jr, MergeIn
Tom Hay
Nadim T. Alawi
Data sourced from the agency's DesignRush profile
Apiko Reviews & Testimonials
Allyssa Deanna Product Manager at Fifth Stage Co
5.0★
Mobile App Development Review from Allyssa Deanna
We have worked with Apiko for several years now and the Apiko team has never failed us in delivering high quality works that meet our needs and specifications. We are in our third milestone and we needed to improve our user experience as well as add new features into our app. The team were very helpful and professional, providing us with great solutions and insights that made our app even better! We look forward to the next milestones that will deliver a final product that our users will enjoy.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
SP-Lutsk is a B2B automation partner for logistics and e-commerce operators. We combine integrations, DevSecOps, and cybersecurity to cut manual work and prevent failures. Every engagement starts with a paid diagnostic. Let's confirm fit before we build...
Top Services:
Cybersecurity
IT Services
DevOps Consulting
eCommerce Development
ERP Consulting
Show more
Location
Lutsk, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
19 Projects Listed
SP-Lutsk Services
Cybersecurity
IT Services
DevOps Consulting
eCommerce Development
ERP Consulting
Software Development
Mobile App Development
AI Development
Graphic Design
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We deal with clients and projects with purpose. We deliver on time, to budget, and to client expectations.We pride ourselves in an open and transparent line of communication. We provide support throughout our projects, never leaving a client alone...
Top Services:
SEO
eCommerce Development
WordPress Website Design
AI Development
Web Design
Show more
Location
Milan, Italy
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
Under $1,000
Portfolios Count
6 Projects Listed
Social Horizon Marketing Services
SEO
eCommerce Development
WordPress Website Design
AI Development
Web Design
Advertising
UI/UX Design
Mobile App Development
Digital Marketing
Branding
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Zluck Solutions is a digital solutions partner helping startups, growing businesses, and mid-size companies build custom mobile apps, web applications, websites, workflow automation systems, and AI-powered solutions since 2014...
Top Services:
WordPress Website Design
Software Development
Web Development
Mobile App Development
IT Services
Show more
Location
Surat, India
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Portfolios Count
11 Projects Listed
Zluck Solutions Services
WordPress Website Design
Software Development
Web Development
Mobile App Development
IT Services
eCommerce Development
AI Development
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Indeed
LaunchPass
LoveExpands
Data sourced from the agency's DesignRush profile
Zluck Solutions Reviews & Testimonials
ᏙɪKαຮ KαᏞຮαƦɪʏᴀ Review from Google
5.0★
ᏙɪKαຮ KαᏞຮαƦɪʏᴀ's Review Sourced from Google
Zluck Solutions has a friendly culture with helpful and supportive seniors. It’s a great place to learn and grow as a team.
Shivangini Parekh Review from Google
5.0★
Shivangini Parekh's Review Sourced from Google
Zluck Solutions provides a positive and collaborative work environment with no unnecessary pressure. The company encourages continuous learning by offering opportunities to explore and implement new technologies. The management team is supportive, and the workplace culture promotes mutual respect and teamwork. Zluck Solutions values every team member equally, making it a great place for professional growth.
Ayushi Mehta Review from Google
5.0★
Ayushi Mehta's Review Sourced from Google
It’s being a rewarding experience so far with Zluck Solutions. The company fosters a supportive and inclusive environment, where collaboration and communication are encouraged across teams. I appreciate the leadership's openness to feedback and their commitment to continuous improvement. There's a strong focus on professional development, and I’ve had the opportunity to grow my skills and take on meaningful projects. The work-life balance is well-maintained, and the team culture is both friendly and motivating. I look forward to continuing to grow with the organization.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We Turn Business Ideas into Custom Software Using Latest Technology
BwLogics is a custom web development company delivering scalable websites, web applications, AI-powered solutions and e-commerce platforms backed by a proven track record since 2016...
Top Services:
Software Development
Mobile App Development
Web Development
Web Design
eCommerce Development
Show more
Location
Lahore, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
BwLogics Services
Software Development
Mobile App Development
Web Development
Web Design
eCommerce Development
WordPress Website Design
AI Development
Staff Augmentation
ERP Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Influx Energy
Al Asam Travels
Princeton Country Club & Farms
Data sourced from the agency's DesignRush profile
BwLogics Reviews & Testimonials
Muhammad Junaid Tariq Review from Google
5.0★
Muhammad Junaid Tariq's Review Sourced from Google
Hired bwlogics for my website design.they deliver unique website design and work done within time.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
3 Minds Digital is a design and digital marketing agency with offices in Mumbai, Delhi and the UK. At 3 Minds Digital, we combine design, communication, and digitization to help clients go beyond the conventional route. Our approach moves us away from traditional problem solving, which can often be...
Top Services:
Digital Marketing
Web Development
Digital Services
Social Media Marketing
UI/UX Design
Show more
Location
Mumbai, India
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
3 Minds Digital Services
Digital Marketing
Web Development
Digital Services
Social Media Marketing
UI/UX Design
PPC
SEO
eCommerce Development
Mobile App Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Jio
Mitashi
JSW Sports
ShortsTV
Cafe Coffee Day
Tata
CNBC
Ingram Micro
Infor
IIT Bomaby
Data sourced from the agency's DesignRush profile
3 Minds Digital Reviews & Testimonials
Spire Solutions Review from Google
5.0★
Spire Solutions's Review Sourced from Google
3Minds has been an excellent partner, consistently delivering high-quality work and reliable support. Their team is professional, detail-oriented, and creative, making collaboration smooth and effective. We are very satisfied with their service and look forward to continuing to work together.
Raksha Lal Review from Google
5.0★
Raksha Lal's Review Sourced from Google
Had a great experience! The team was responsive, helpful, and truly professional throughout. Appreciate the smooth coordination and support — would definitely recommend their services.
Shona Graham Review from Google
5.0★
Shona Graham's Review Sourced from Google
I was impressed with 3MD's creativity throughout our collaboration. The team delivered a set of designs that were not only visually appealing but also aligned with our project goals and brand vision. I highly recommend 3MD for thoughtful and impactful design solutions for any new brands.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Quokka Labs is an end-to-end AI-native engineering and solutions company helping startups, enterprises, and government institutions build, modernize, and scale intelligent digital products...
Top Services:
Mobile App Development
Web Design
Web Development
eCommerce Development
IoT
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
35 Projects Listed
Quokka Labs Services
Mobile App Development
Web Design
Web Development
eCommerce Development
IoT
Cloud Consulting
IT Services
Software Development
AI Development
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MNRE
DHAD
COMCATE
COINIGY
IDOM
IMAGINE SOFTWARE
CONVEGENIUS
TERRA
TALENT QUEST
Data sourced from the agency's DesignRush profile
Quokka Labs Reviews & Testimonials
Karan Magu Founder at Emerge Intercontinental Pvt Ltd
5.0★
Mobile App Development Review from Karan Magu
It's been an absolute pleasure to work with Sunny and his team at Quokka these past couple of years on myweb - an interface for organizing personal digital activity. Couldn't have chosen a better technical partner to bring my vision to life. This compact yet extremely capable team are the ones who transformed a mere sketch on a piece of paper into a proper and performant software, which I would say works as well as any global software you may have installed on your device (often created by large venture funded team of engineers). I found Sunny after having a poor experience with the quality produced by a previous software development firm, and was instantly convinced by his professionalism and intelligence. I've worked with the team across multiple domains - whether it's iOS Swift and working on a complex share extension for iphones, or Kotlin for Android, or backend work for syncing data, or making a desktop client, even UI/UX design - and would wholeheartedly recommend them to anyone looking for a transparent, trustworthy and capable young team in the realm of software dev. One thing I really appreciated is the regular updates and check ins from their end at each step of the journey, which keeps things clear and transparent.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Tibicle is a human-sized team of developers and innovative people devoted to creating beautiful, useful, and feature-packed stuff with the latest technologies...
Top Services:
Mobile App Development
Web Development
AI Development
eCommerce Development
WordPress Website Design
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Tibicle LLP Services
Mobile App Development
Web Development
AI Development
eCommerce Development
WordPress Website Design
Web Design
Graphic Design
Logo Design
UI/UX Design
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WeAmor
1sequr
QuickFitness
CuriousQ
MCOOK
RoomieAds
Data sourced from the agency's DesignRush profile
Tibicle LLP Reviews & Testimonials
Sandy K Founder at Eitbiz
4.8★
AI Application Development Review from Sandy K
We partnered with the team at Tibicle LLP to build a smart, scalable mobile app for our retail brand. We needed an MVP developed quickly, and they completely delivered on their promise to take us from an idea to an AI-enabled app in weeks, not months. Their senior development team handled the end-to-end process, utilizing Flutter to create a flawless cross-platform experience for iOS and Android. What stood out most was their integration of AI-driven features, such as smart product recommendations and automated user engagement, which were specifically designed to drive sales and retention. Tibicle provided cost-efficient development without ever compromising on quality. Thanks to their incredibly fast turnaround, we were able to launch our AI-powered mobile app much faster and start seeing ROI sooner. I highly recommend Tibicle to any business looking for rapid development focused on real business outcomes.
Hans Fermont Review from Google
5.0★
Hans Fermont's Review Sourced from Google
Tibicle has helped us create a SAAS video editing solution and supported us on several Lambda projects. The cooperation with Raj and team has been great and we had a warm welcome at their offices. Young and exciting team that is eager to learn and help the customers in the best way possible.
Margarita Manasyan Review from Google
5.0★
Margarita Manasyan's Review Sourced from Google
Tibicle developed a mobile app for us aimed at automating and improving our recruitment process. Their work covered everything from initial discovery workshops and defining requirements to designing the UI/UX, developing both the backend and mobile apps, and handling QA and deployment.Key deliverables included an AI engine that parses and matches resumes to open roles, a chatbot that pre-screens candidates and updates their profiles based on responses, and smart interview scheduling integrated with Google Calendar and Outlook. They also built a video interview feature where candidates record responses that are analyzed for sentiment, and an analytics dashboard that provides insights into metrics like time-to-hire, diversity data, and candidate drop-off rates.The app offers customizable hiring workflows, push notifications, and automated candidate updates to improve engagement. Tibicle managed the entire process from start to finish and provided post-launch support. Overall, they delivered a solution that significantly streamlined our hiring operations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
MONARK IT is a Moroccan digital agency specializing in custom web developement, high-performance mobile applications, and AI-powred solutions. From crafting modern interfaces to automating complex business with artificial intelligence, MONARK IT Pratners with startups and enterprises to accelerate their...
Top Services:
Graphic Design
Logo Design
eCommerce Development
Web Development
Mobile App Development
Show more
Location
Marrakesh, Morocco
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
MONARK IT Services
Graphic Design
Logo Design
eCommerce Development
Web Development
Mobile App Development
Software Development
AI Development
IT Services
Digital Services
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ResearchGuide
Remedia
TheFoodEshow
Data sourced from the agency's DesignRush profile
MONARK IT Reviews & Testimonials
Taxing NL Review from Google
5.0★
Taxing NL's Review Sourced from Google
Working with Monarkit into the CBI Morocco ITO program has been an excellent experience. From day one, the transparency and integrity of the management team stood out, trustworthy leaders who care about building long-term international partnerships. Equally impressive is the commitment of the operational team in Marrakech. Whether dealing with web, mobile, or AI integrations, the developers show an immense willingness to learn, adapt, and refine their processes to meet strict European standards (i.e. GDPR). There’s no communication friction. If you’re looking for a highly dedicated, reliable IT outsourcing partner in Morocco, talk to Monarkit.
Jouwad Zakaria Review from Google
5.0★
Jouwad Zakaria's Review Sourced from Google
Fantastic experience with MONARK IT They are absolute professionals when it comes to custom web and mobile app development. A highly skilled, responsive, and client-centric team that delivers premium quality without any intermediaries. If you need to scale your digital infrastructure, this is the agency to trust!
Ahmed Lamtaai Review from Google
5.0★
Ahmed Lamtaai's Review Sourced from Google
Excellent service from MONARK IT! They helped us build a seamless, modern web platform that is robust, fast, and fully scalable. Their attention to detail in UI/UX design and backend structure is impressive, ensuring an amazing user experience. The team is proactive, highly responsive, and consistently delivers solutions that drive real business growth. Five stars well deserved!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Smapit Media provides AI-powered 3D visuals built for performance. We partner with D2C and e-commerce brands to deliver high-quality 3D product visualization, rendering, and animation. Our AI-driven pipelines ensure faster turnarounds and conversion-focused results...
Top Services:
Video Production
Advertising
Creative Services
AI Development
Design Services
Show more
Location
Haryana, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Smapit Media Services
Video Production
Advertising
Creative Services
AI Development
Design Services
Digital Services
Video Marketing
Content Marketing
Digital Strategy
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Lifelong
Lal10
Vibez
Data sourced from the agency's DesignRush profile
Smapit Media Reviews & Testimonials
Yash Singh Review from Google
5.0★
Yash Singh's Review Sourced from Google
It was great working with smapit team they are very professional and reliable partner. Team is super motivated.
Madhav Relhan Review from Google
5.0★
Madhav Relhan's Review Sourced from Google
Excellent service and seamless communication. Smapit Media delivers strong creative output and always meets deadlines. Highly recommend!
Pranav Krishnan Review from Google
5.0★
Pranav Krishnan's Review Sourced from Google
I had the pleasure of using Smapit Media's 3D rendering services and I was blown away by their exceptional work. They took my vision and brought it to life with a stunning and realistic 3D rendering that exceeded my expectations. I am grateful for their talent, expertise, and dedication to delivering exceptional results. Thank you, Smapit Media, for providing an outstanding service.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI-Driven Software Development & Digital Innovation
Codiant, operating as a subsidiary of Yash Technologies, stands as an AI-Driven Software Development & Digital Innovation, with a specialization in Enterprise Mobility, Web Application Development, UI/UX Development, and Application Maintenance and Support Services...
Top Services:
AI Development
Mobile App Development
Web Design
Web Development
eCommerce Development
Show more
Location
Chicago, Illinois
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
64 Projects Listed
Codiant Services
AI Development
Mobile App Development
Web Design
Web Development
eCommerce Development
UI/UX Design
Digital Marketing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Amrek
ePointments
Kurd Taxi
Fasla
Play Beauty
Playvidz
Vinedress
Livedate
Y Pay
Keep Me Safe
Data sourced from the agency's DesignRush profile
Codiant Reviews & Testimonials
Chris Moser Review from Google
5.0★
Chris Moser's Review Sourced from Google
Very professional and kind and easy to work with. They have true talent and skill on there side. They were reasonable and work well with us. I would recommend them time and time again.
Jean Brillant Review from Google
5.0★
Jean Brillant's Review Sourced from Google
We originally designed something simple to test a market that quickly blossomed. We were at a crossroads of failing due to demand and not being able to supply or technically move forward. We partnered with Codiant to help write our next chapter. We began the journey by looking for a good code shop that we could work and communicate with. What we found instead was a partner in all facets. Codiant’s team share in our vision and mission. We’ve developed our App, website, and marketing through the firm and have been able to increase our footprint. I highly recommend Codiant for your next project if you are looking for a great partnership and growth.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
An AI customer service company is a company that uses artificial intelligence (AI) technologies to provide customer support solutions. It develops and deploys AI-driven tools like chatbots, virtual assistants (VAs), and automated response systems to handle customer inquiries, resolve issues, and elevate overall consumer satisfaction. By using natural language processing (NLP), machine learning (ML), and other advanced AI tools, a customer service AI company delivers efficient, accurate, and personalized customer service experiences.
Here are some common challenges that AI customer service companies help overcome:
Overwhelming number of customer inquiries
Lack of manpower in handling extensive backlogs of unresponded requests
Long waiting periods due to varied time-zones
Non-standardized and error-filled responses across all customer interactions
Lack of accessibility and inclusivity when providing support for a diverse client base
Poor structure when handling and processing large volumes of customer data in a structured manner
Identifying fraudulent activities that can harm the company’s reputation
Conducting frequent algorithm training to sustain an agile semantic architecture
AI is projected to become a common investment in customer experience within the next few years, as more than 80% of businesses are expected to implement applications based on generative AI. Notably, the chatbot market is forecasted to expand significantly, with projections indicating an estimated $15.5 billion growth by 2028. Moreover, businesses adopting AI engineering practices are anticipated to outperform competitors by at least 25% by 2026 in terms of the number and speed of AI models deployed.
Success Story
Here's a case study showcasing how strategic AI integration can optimize customer support operations in dynamic service environments:
Challenge: A SaaS eLearning platform experienced significant fluctuations in customer support inquiries throughout the academic year. In need of year-round staffing, the client sought a scalable solution to handle seasonal spikes in customer queries and reduce training durations for support specialists.
Solution: After identifying automation opportunities and analyzing common customer questions, AI customer service company Aristek Systems implemented an AI chatbot using large language model (LLM) technologies. Aristek Systems' implementation effectively managed Level 1 support queries and assisted in resolving complex Level 2 issues, as the model had training on platform manuals and real-time interactions.
Results: The chatbot eliminated the need for seasonal staff adjustments while ensuring consistent 24/7 support in different seasons. It also minimized escalation risks with contextually relevant responses which reduced case resolution times and improved overall customer satisfaction and retention.
What do AI customer service companies do?
AI customer service companies streamline customer support operations using advanced algorithms, ML, response automation, predictive AI, and customer interaction analysis. They tailor AI solutions to deliver more efficient, personalized customer care experiences, which significantly optimizes operational efficiency. Their AI customer service solutions reduce response times, handle repetitive queries, and enable 24/7 support.
Common AI customer services include:
Chatbots and VAs Using automated tools to handle customer inquiries, provide information, and resolve issues in real-time without human intervention
Sentiment analysis Employing AI technologies to analyze customer feedback and interactions, determine the customer's emotional state, and improve response strategies
Predictive analytics Analyzing past interactions and data trends to anticipate customer behavior and enable more proactive AI customer services
NLP implementations Leveraging AI-based customer support technology that allows chatbots and VAs to understand, interpret, and respond to human language in a natural, conversational manner
Customer interaction analytics Tracking and analyzing customer interactions across different channels to provide insights into customer preferences and pain points
24/7 AI for customer support Providing timely, around-the-clock assistance regardless of time zones
Automated ticketing systems Automatically categorizing and prioritizing customer issues for efficient resolution by human agents or automated systems
Personalization engines Customizing AI systems to deliver responses and service offers based on individual customer profiles
Success Story
To better understand the transformative power of AI-based customer support, we examine a compelling case study showcasing Azumo's collaboration with its client. This partnership illustrates how the customer service AI company’s innovative approach refined Azumo’s digital engagement strategies to boost its efficiency:
Challenge: The client needed an easy-to-implement and economically viable AI chatbot amid advancements in AI technologies. It requested a solution that could streamline customer interactions and operational processes without requiring extensive resources or technical expertise.
Solution: Azumo developed Charlibot, a no-code/low-code platform with flexible integration options. Modern LLMs like ChatGPT underlined the solution, powering its reasoning and semantic search capabilities. It was designed to handle inbound inquiries, customer support questions, and other data requests without needing the additional assistance of a chat support agent.
Results: Charlibot transformed customer service interactions, and the client started effectively engaging with online visitors and converting inquiries into sales.
How much do customer service AI companies charge for their services?
Customer service AI companies typically charge between $0.05 and $1.5 per AI-powered interaction, i.e., AI-powered responses by AI assistants or chatbots — some of the most common AI customer service offers. These companies offer a range of pricing models, including subscription-based, usage-based, and custom options, tailored to meet diverse business needs. Here's a breakdown of typical costs:
Consumption-based fee: $0.006-$1 per text or audio request
The top 50 customer service AI companies on DesignRush charge an average of $43 per hour. Approximately 5.1% of the agencies accept projects with a budget of less than $1,000, making them accessible to startups and smaller businesses seeking to incorporate AI in their customer support operations. On the other hand, 5.1% require a minimum project budget of $50,000, offering clients comprehensive AI-powered solutions, customized strategies, and premium support services.
Why should I hire a customer service AI company?
You should hire a customer service AI company to optimize your customer support strategies. With advanced AI technology, these companies offer immediate, around-the-clock assistance without human intervention. They reduce wait times and contribute to cutting down on operational costs. In essence, implementing AI for customer support can free your agents from handling repetitive, mundane inquiries, allowing them to focus on more complex tasks.
Hire customer service AI companies because they:
Increase response accuracy by leveraging AI's ability to learn and adapt
Provide consistent and unbiased responses for a uniform customer experience
Can be scaled accordingly to handle peak times and growing customer bases, thus eliminating the need for additional staffing
Integrate with existing customer relationship management (CRM) systems for enhanced data management
Automate routine inquiries for higher-value interactions
Monitor customer interactions in real-time to identify and address issues promptly
Customize responses based on previous conversation history
Improve training for human agents by providing AI-driven insights and feedback
Success Story
The following case study highlights the increased adoption, efficiency benefits, and competitive advantages of AI-driven customer service technologies:
Challenge: An electronics manufacturer sought to enhance its direct-to-consumer (D2C) customer and sales support through a more user-friendly interface. The solution was envisioned to validate the value of an on-website chatbot as an additional D2C communication channel, specifically targeting iOS device owners.
Solution: Master of Code Global developed and launched a chatbot functioning as a virtual shopping assistant that connects with customers in real-time and provides personalized product recommendations through generative AI. The bot was integrated into the Shopify eCommerce website to guide buyers through the ordering process, answer questions, and assist with checkout. Moreover, it offered to connect recipients with a human agent in case of more complicated queries.
Results: Master of Code Global's implementation of the AI-powered chatbot resulted in an average customer satisfaction score (CSAT) of 80%. It achieved an engaged session rate of 84%, while the average order value through the chatbot was approximately $300.
How do I choose the best AI customer service company for my business?
You can choose an AI customer service company that best aligns with your business requirements by carefully evaluating credentials, qualifications, previous projects, and other pertinent factors. Follow these steps to ensure you make an informed decision:
Define your specific needs Determine the type of AI customer service that would best accommodate your needs. This may be chatbots, voice assistants, automated responses, or a combination.
Research agencies Look up agencies on Google and credible directories, such as DesignRush, to curate a list of prospective partners.
Examine reputation Look at authentic reviews and testimonials from other businesses using these AI customer service companies to gauge their reliability.
Check for technology fit Assess whether the companies' AI technologies integrate well with your existing systems and platforms.
Read about customization Check if their AI customer service solutions are customizable to fit your brand voice, customer base, and unique requirements.
Ensure scalability See if their AI for customer support can scale with your business as it grows, both in terms of volume and complexity.
Investigate accuracy and reliability Assess their performance in terms of understanding queries with precision and providing relevant responses.
Look into security and compliance Verify if they employ security standards and compliance with relevant regulations, especially for handling sensitive customer data.
Explore availability of maintenance services Assess the level of ongoing support the service providers offer to ensure a smooth transition and undisrupted operations.
Weigh the costs and potential ROI Compare pricing models and consider the value their best AI services can provide in terms of time savings and improved customer retention.
Send request for proposals (RFPs) and schedule interviews Based on your initial assessments, create a shortlist of up to five candidates. Send detailed RFPs and schedule interviews so you can ask questions pertinent to their work, the potential partnership, and the proposals submitted.
Arrive at a decision Assess the performances of the shortlisted candidates during the interviews and evaluate their proposals and how effectively they articulated them. Based on these evaluations, choose the AI customer service company that will positively impact your business.
If you need to expedite your search for the ideal AI customer service company, DesignRush can help. Simply head to our Marketplace and share your project details with us. Based on your requirements, we'll introduce you to five fitting potential agency partners — for free.
How do I find the best customer service AI company on DesignRush that fits my budget?
Use our directory's advanced filtering options to find the best customer service AI companies on DesignRush, that fit your budget. You can refine your search by selecting cost-effective agencies taking on projects starting at $1,000, or those that have a budget requirement of $50,000 and above.
Our agency directory also lets you browse agency profiles based on location, area of expertise, agency reviews, client types, team size, budget, and hourly rates so you can compare AI customer service companies comprehensively and find the best fit for your project.
What are the key success metrics in AI customer service?
Key success metrics in AI customer service provide a comprehensive view of AI’s service performance and effectiveness in customer service. They also highlight areas of strength and opportunities for improvement.
Automated resolution rate (ARR) The ARR measures the percentage of customer queries resolved solely by AI without human intervention. A higher ARR reflects efficient AI solutions.
First contact resolution (FCR) The FCR Indicates the rate at which customer issues are resolved during the first interaction with the AI system. A high FCR signifies the AI’s ability to quickly and accurately address customer needs.
Customer effort score (CES) The CES gauges how easily customers can use the AI service to resolve their issues. A low CES suggests that the AI system is user-friendly and intuitive.
Transfer rate to human agents This is the frequency at which interactions escalate from AI to human agents. A lower transfer rate means that the AI solution can effectively handle more complex issues.
Average handling time (AHT) The AHT represents the average time it takes the AI to handle an inquiry. AI customer service companies aim for lower AHT, which means swift resolution of customer concerns.
Feedback utilization This pertains to the effective use of feedback to demonstrate continuous improvement and customer-centric development.
Customer satisfaction score (CSAT) The CSAT is a metric typically gathered through post-interaction surveys and reflects the overall effectiveness of and user experience with the AI system.
What questions should I ask customer service AI companies before hiring one?
You should ask the following questions before hiring customer service AI companies to ensure they are the right fit for your business:
Its Relevant Background
What is your company's experience in developing AI customer service solutions?
What industries have you worked with, and which ones do you specialize in?
Have you worked on any similar projects?
What is the size and expertise of your development and support team?
How do you stay updated with the latest advancements in AI and customer service technology?
What is your company’s approach to data privacy and security?
Can you provide information on the performance and reliability of your AI solutions in real-world applications?
Its Services and Processes
What specific customer service AI solutions do you offer?
How customizable are your AI solutions?
What is the typical implementation timeline for your AI solutions?
How do you handle the initial setup and training of the AI system?
What ongoing support and maintenance services do you provide?
How do you measure the effectiveness and performance of your AI-based customer support?
What are your pricing models, and what factors influence the cost?
Relevant to Your Project
How will your AI solutions address our specific customer service challenges?
What level of customization will be available to tailor the AI to our marketing, brand voice, and overall branding?
How will your AI solutions integrate with our existing customer service workflows?
How do you ensure the AI adheres to our business’s compliance and regulatory requirements?
What are the expected results and improvements we should see within the first six months of using your AI for customer support?
What are the best AI customer service companies in the US?
The best AI customer service companies in the US are: