End-to-end CX solutions that delight customers.
Top Services:
- Business Consulting
- BPO
- Business Operations Consulting
- Location
- Lexington, Kentucky
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 17 Projects Listed
Helpware Services
Clients and Projects
View Full Portfolio
Outsourced Customer Support Project for Health Care Company Healthcare Company Exceeds 5 Key Metrics 
Outsourced Customer Support Project for eCommerce Company Online Marketplace Improves QA Scores to 95% 
Outsourced Customer Support Project for Gaming Company Gaming Company Achieves 1-Hour FRT 
Outsourced Customer Support Project for Software & IT Services Company Client Unifies Support with Zendesk in 90 Days 
Outsourced Customer Support Project for eCommerce Company Custom Apparel Company Lifts QA Scores to 98% 
Outsourced Customer Support Project for eCommerce Company Furniture Brand Cuts Abandon Rate by 20%
DoorDash PureCars Headspace Microsoft Google CompIQ Samsara Jam City RestoraPet HealthComp
Helpware Reviews & Testimonials
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
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Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
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Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
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