Michael Rominske Review from Google

5.0 ★

Michael Rominske's Review Sourced from Google

Dacie went the extra mile to make our website look and feel like a much more expensive custom site, despite our working with a standard template. She is very clear and concise in explaining the process, timing and expectations upfront so you know what you’re getting. From there, on-boarding was a breeze with her standardized forms and shared drive. Most importantly, she understood that we were designers and had a designer’s eye and was able to convey that in the details of the site. We’re so happy with the results.

ELAINE FRANKLIN Review from Google

5.0 ★

ELAINE FRANKLIN's Review Sourced from Google

Dacie is a thorough and creative professional, who meets deadlines with much appreciated efficiency. She understands the nuances of campaigns, both political and business. Her instincts are superior. She pulls out headlines and images from messaging and turns them into web sites that are visually pleasing, hit the mark and are easy to navigate.

Sheri Fazleabas Review from Google

5.0 ★

Sheri Fazleabas's Review Sourced from Google

I've had the pleasure of working with the Deksia team since January, and I'm astounded by their continued expertise. I partnered with Deksia, thinking I would only hire them for a new logo, but now it feels like they are part of the company, invested in it, and producing the brand.

Sabina Morgenlaender Review from Google

5.0 ★

Sabina Morgenlaender's Review Sourced from Google

Working with DEKSIA has been an absolute pleasure! They've more than doubled our advertising engagement, and our CTR is at an all-time high. The team is not only fun and patient but also critical thinkers who really listen to our unique goals and tailor their strategies accordingly. I’m thrilled with the results and will continue to work with them moving forward. I highly recommend DEKSIA to anyone looking for a partner that truly invests in your success!

Liz Hilton Review from Google

2.0 ★

Liz Hilton's Review Sourced from Google

If you are the type of person to question and challenge your partners, Deksia is not a good fit for you. I identified a weakness in Deksia's business which they thought was strong and I was treated like I was crazy. I did recieve an apology for my mistreatment of and the gross mismanagement of my account. The fact remains that I was upsold on digital marketing while Deksia had no competent staff to manage my search engine marketing (SEM). In the 6 months we worked together they neglected to verify my google account, they neglected to connect my google tag (so there was no way to optimize) and they reported bad data to make themselves look good. For the entire time I was paying them (and google!) they had my brand name in every search term. This went on for over 6 months! Why didn't I catch it sooner? Because I had a baby. I had trusted them to take care of SEM so I wouldn't have to worry about it. Once I was out of my postpartum haze and I was able to look under the hood. I found that over 85% of their reported sales were attributed to my hard earned organic reach. And yet they would self congratulate themselves and ask me to raise my SEM budget. When I revealed this to them they tried every gaslighting technique in the book. They took advantage of my trust in them. Their marketing VP even asked why they should spend time doing a postmortem of their mistakes when they could be spending time "making me more money". How can you move on and improve if you never examine your mistakes? Even getting them to admit they made all these errors took me hiring a 3rd party to generate reports and attribution models so we could uncover the truth of Deksia's performance or in this case lack thereof. There was no effort to make things better even after I had spent 6 figures with them on various projects. Instead I was billed for another 2 months after ending the relationship because it was in our contract. If you are signing a contract with them- take that part OUT! I had to pay them for doing nothing while I was paying someone else to fix the mess they made. Adam Bird is the glue holding this house of cards together and the only reason I do not completely regret working with Deksia. I came to them to elevate my brand, Swaddelini. Adam did a phenomenal job unveiling the DNA of the brand and giving me a deeper understanding of my customer. Shelly is also very talented. She took the direction from Adam to create brand messaging and imagery that did exactly what I wanted it to do. Deksia has strong creative talent that can deliver a good product; unfortunately, they lack the technical expertise to bring it home and they lack the leadership to build long lasting customer relationships.

Lal Bahadur Lama Review from Google

5.0 ★

Lal Bahadur Lama's Review Sourced from Google

One of the best up and coming sites, there is for small business and much more. I would highly recommend going through duwal.com, for your small business needs or any online websites issues. Diwali.com is good for your business.

Anthony Taylor Review from Google

5.0 ★

Anthony Taylor's Review Sourced from Google

Can't say enough about Sameer. He's smart, competent, fair and effective. I'll go to dual llc first!

Forklift Headquarters Review from Google

5.0 ★

Forklift Headquarters's Review Sourced from Google

Got a return call immediately. The gentleman helped me over the phone with my problem at no cost. I'm amazed how professional and kind this company was to me during my website crisis! Thank you guys so much for your help! I would refer this company to my friends, family and anyone else in need of help with their website.

Erin Pratuch Review from Google

5.0 ★

Erin Pratuch's Review Sourced from Google

Decoder manages all of our ad spend on Google and Microsoft Ads. The majority of our business comes from these channels and they've honed our cost-per-lead month-over-month to fit our budget and streamline our spend. They're also great at simplifying complex issues and translating everything into terms we understand. I've worked with PPC and SEO vendors in the past, and it felt like I was looking at a black box. Decoder makes the process transparent. We're happy with the team's service, and I would work with them in any capacity and take advantage of their wider services in the future whenever possible!

Jaimi Riedl Review from Google

5.0 ★

Jaimi Riedl's Review Sourced from Google

I reached out to Decoder two years ago to help with the SEO of my company's website. Everyone here is blown away with the results: 37% increase in traffic, a 33% increase in revenue from organic searches, and after seeing these results, we hired Decoder again to help with our paid ads. We're now seeing a 7-8x ROAS on our Google ads. Sometimes working with an agency can be challenging, but Ben and the Decoder team have been easy to work with in every way, and I'd recommend them to anyone looking to boost online sales. Ben is both attentive and proactive, often making changes to our site that go above and beyond expectations, and it feels like a real partnership.

Sarah Thornburg Review from Google

5.0 ★

Sarah Thornburg's Review Sourced from Google

Ben and the Decoder team helped increase our conversion rate by 40%–50% after completing the various CRO tests. Website leads improved over 20% year-over-year after our engagement and costs declined by nearly 30% year-over-year. I highly recommend!