The top eCommerce Consulting agencies in 2026 are Office of Experience, Bulb Studios, and Serbyte, selected from 103 agencies vetted by DesignRush on the basis of verified client reviews (4.6 avg. rating), project outcomes and industry expertise. Office of Experience leads the ranking for eCommerce Consulting, followed by Bulb Studios and Serbyte.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
The Office of Experience (OX) is a Chicago-based digital agency helping ambitious B2B companies outperform their peers. At the intersection of customer experience, marketing, and technology, OX unites strategy, design, and engineering to transform how companies connect with customers. Capabilities span B2B...
We empower you to create customer-focused, digital products.
Based in Leicester, England, we are a team of digital specialists - designers, developers, project managers and digital fanatics. We have a diverse set of skills and we love the digital products we make...
Serbyte Web Design & Development builds custom websites that function as growth systems, combining web design, Next.js development, SEO, analytics, lead capture, and automation to help businesses turn traffic into leads and sales...
Haide Digital is an Organic Growth Engineering company. We build SEO and Generative Engine Optimization systems for eCommerce and SaaS brands, engineered for ownership with no lock-in contracts...
Since 1997 Studiothink has worked with established B2B and professional service companies that are ready to invest in brand strategy and a bold, story-led website that performs...
OpsMavix builds custom operations systems that help growing businesses replace spreadsheets, manual work, and disconnected tools with one clear source of truth. We focus on inventory, workflows, reporting, automation, and internal business apps that give teams more control and less chaos...
Magnetic North follows a structured, three-stage process to move from initial discovery to successful website launch. Each stage is designed to reduce ambiguity, build clarity, and establish alignment between all parties before development begins...
Innovative Digital Solutions For Real Business Growth
DonutLabs is an AI-powered digital marketing agency helping Australian businesses grow through SEO, Google Ads, Shopify development, web design, branding, automation and conversion optimisation. We combine creative thinking with data-driven strategy to build marketing systems that generate more traffic...
Edikka is a Paris-based, founder-led web agency creating custom websites that connect strategy, UX/UI, development, technical SEO, structured data, performance and AI search visibility. Since 2004, we have helped B2B, healthcare, hospitality, eCommerce and cultural organizations turn complex offers into...
Engineering Mission-Critical Web Applications & AI Solutions.
Digital Pixora is an elite software engineering and digital transformation agency. We don't just build websites; we engineer high-performance web applications, complex B2B SaaS platforms, and custom Artificial Intelligence (AI) solutions tailored for enterprise growth. Our core expertise lies in Rea...
Xenora Solutions builds custom software, web and mobile applications, and secure digital systems for growing businesses & enterprises, combining strong engineering with security-first development...
Threshold is a Portland branding and digital agency creating distinctive brands, custom websites and digital experiences built around real business needs. Founded in 2004, we bring strategy, identity, messaging, content, website design and development, CMS architecture, SEO and ongoing support together under...
Dublin digital product studio. One senior team that consults, designs and builds.
Loco Digital is an independent, founder-led digital product studio in Dublin. One senior team consults, designs and builds websites and ecommerce, web and mobile apps, custom software, AI and automation for businesses across Ireland. You own the code, the data and the accounts...
Custom software and AI for complex projects, with experience, quality and honesty. Since 2012.
Mecexis is a custom software development studio based in Manresa (Barcelona), active since 2012. It designs and builds web and mobile applications, B2B e-commerce, management systems and artificial intelligence solutions for companies and startups. It integrates artificial intelligence into its clients' real...
iThink Digital is an AI Growth Marketing & Automation Agency helping businesses across the US, UK, Canada, Australia, Europe and India generate more leads, automate operations and grow revenue through AI-powered marketing, GEO, AEO, paid media, branding and automation...
PUSH is an external E-commerce & CRO Task Force engineered for manufacturers, distributors, and established B2B/D2C brands. We eliminate revenue leaks by connecting technical software development with conversion rate optimization (CRO) and margin-focused acquisition...
Rank Fuse Digital Marketing offers comprehensive services to help businesses enhance their online presence and achieve their digital marketing goals...
Kriko is a digital marketing agency that helps brands achieve scalable growth through SEO, AI, performance marketing, data analytics, conversion rate optimization, and content. The agency combines strategy, media, creative, and data-driven insights to improve visibility, traffic, engagement, and conversions...
Adaptyve Digital helps growing businesses build custom software, AI solutions and workflow automations that solve real operational challenges. With 25+ years of experience, we provide senior technical expertise without the overhead of a traditional agency...
DCP Web Designers is a London web design agency specialising in WordPress websites, WooCommerce, SEO and digital marketing. With 20+ years of experience and 700+ websites completed, we help businesses build a stronger online presence and generate more enquiries...
A promising digital marketing agency committed offers cost-effective services.
Based in Kolkata, we are here with the services of web development, digital marketing, UI/UX design, app development, product strategy, and data analytics. Our primary goal is to serve our clients through solutions based on knowledge, logic, and creativity...
SolutionBuilt is a website development company located in Marietta, GA, specializing in , Wordpres development & maintenance services. They offer cross-platform application development and design for web and mobile users. Their one-stop-shop approach covers design, development, and marketing needs...
Uwindi builds digital sales infrastructure for B2B and service companies: conversion-focused WordPress websites, SEO and AI search (GEO), Google Ads and website care. Austin-area agency since 2015, 120+ projects. Published prices: websites from $3,800, SEO from $750/month...
SEO-First Digital marketing - B2B demand generation agency
Site 4 biz is an SEO-first digital agency based in Kyiv, Ukraine. We help service businesses, manufacturers, suppliers and e-commerce companies build and improve websites, strengthen search visibility and organise ongoing customer acquisition...
We focused on providing clients with exceptional results. We believe in building long-term relationships through listening to our client's needs and understanding their business. Implementing the right digital solutions to grow our client's businesses...
Fivenson Studios is an award-winning web design, SEO, and branding agency based in Ann Arbor, Michigan. With 128+ verified 5-star reviews, we are Michigan's highest-rated digital agency. We build custom, revenue-driving websites, craft strategic SEO campaigns, and develop brand identities that set businesses...
Multinational strategic communications and advisory firm.
Media Scope Group help their clients engage with diverse stakeholders across multiple channels, tell effective stories, run creative and data-driven campaigns to enhance their communication, reputation and deliver success...
We are small but mighty in the use of flexible resources that allow us to be an extension of your team, agency, or product. Pushing 15 years of quality design, development, and producing great products; we look forward to being part of your team...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Trusted By More Than 750 Brands like Nestle, Airbnb and Youtube.
Best Global Agency Awards 2026...
Top Services:
SEO
PPC
Advertising
Digital Marketing
Media Buying
Show more
Location
San Francisco, California
Number of Employees
250 - 499
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
36 Projects Listed
Web Tonic Services
SEO
PPC
Advertising
Digital Marketing
Media Buying
Social Media Marketing
CRM Consulting
Web Design
Web Development
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Quebequead
Buying Property
A L'Amiable
Data sourced from the agency's DesignRush profile
Web Tonic Reviews & Testimonials
Molina Katherine Review from Google
5.0★
Molina Katherine's Review Sourced from Google
The SEO side feels long term and structured, it is presented like a system you build and improve over time, which feels more trustworthy than shortcut promises.
Bradley Weight Review from Google
5.0★
Bradley Weight's Review Sourced from Google
The PPC messaging feels grounded in real optimization work, like the focus is on tightening targeting, improving relevance, and steadily pushing performance instead of chasing quick hype wins.
Paul Sellers Review from Google
5.0★
Paul Sellers's Review Sourced from Google
The SEO angle feels long term and disciplined, while still respecting that paid media drives quicker results, that balance is hard to find and they nailed it.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Utah web design and AI automation studio. Custom-coded websites, local SEO and AI lead follow-up that help small businesses win more calls and inquiries...
Hasnify is a strategic branding and digital design studio focused on helping businesses build clear, memorable brands and intuitive digital experiences. Its approach is centered on the principle of clarity, with an emphasis on making brands easy to understand rather than following short-lived design trends...
Venice is a digital web agency specialising in Shopify, Magento, WordPress and Wix - partnering with everyone from independent startups to global brands. We offer a wide range of services, have a fully transparent ethos that builds trust and a positive collaborative client relationship...
Scalo is a conversion rate optimization agency for Shopify brands doing $1M+ per year. We run structured CRO programs built around A/B testing, behavioral data, and custom Shopify development. Every change gets tested before it ships. No gut-feel redesigns, no vanity metrics. We work exclusively with 7-figure...
Web Development Agency St Helens, North West UK Since 2015
Inflix is a full-service web development agency based in St Helens, Merseyside. We build websites, ecommerce platforms, SaaS products, mobile apps, and custom software for UK businesses. Founded in 2015 with 170+ clients served. Fixed-price proposals, no hidden fees, free consultation...
Diggit Software Solutions is a software company helping businesses grow through smart technology. We build and deliver three core products: Kordic, a B2B sales CRM with WhatsApp and email integrations and AI-powered insights; Authentify, a QR-based product authentication solution; and GACS, a generative AI...
ArtX Pro is a trusted digital marketing agency that helps businesses improve their online presence through SEO, social media marketing, web development, PPC, branding, and e-commerce services...
Worldwide Digitals is a marketing agency based in Lahore. We specialise in Performance Marketing, Social Media Management, Social Media Marketing, Website Development, SEO, Designing, Branding, E-commerce Solutions...
One team for your marketing, website, and AI with prices you can read and work you own.
DGR TechLabs is a US-registered (Wyoming) digital agency running marketing, web and software builds, and AI under one senior team since 2018. We publish fixed prices for productized work, scope retainers in writing, run month-to-month with no lock-in, and hand clients full ownership of every asset, account...
Helping businesses grow through SEO in Latin America
SEO for LATAM helps businesses increase their online visibility and attract qualified customers through tailored search engine optimization strategies. The agency specializes in local SEO, content optimization, technical audits, and digital growth solutions designed for businesses targeting Latin American...
Splash Creative is a branding, web design, and digital experience studio helping ambitious companies become the obvious choice in their market. We combine research, positioning, visual identity, messaging, websites, and AI-ready content systems into brands built for long-term growth. Whether launching a...
Drip Drop Media is a search engine optimization (SEO) agency working with clients nationwide. We rank you on Google, get you cited by AI answer engines through AEO and GEO, and build websites that convert...
San Diego Marketing & SEO is a full-service digital marketing agency specializing in search engine optimization, web design and development, PPC management, social media marketing, content marketing, email marketing, reputation management, and online presence analysis...
Brisbane-built custom websites and eCommerce, engineered to last. An engineer's approach, fixed pricing from $7,500, and an 85+ PageSpeed guarantee on every build no plugin bloat, no surprises, no disappearing developer...
Waldbyte ist ein deutsches Digitalstudio für individuelle Webentwicklung und E-Commerce. Wir realisieren performante Unternehmenswebsites, Webanwendungen und Onlineshops mit TYPO3, WordPress, Shopware, PrestaShop und Magento. Ergänzend übernehmen wir technische Optimierung, Hosting, Wartung und die...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
4.8
4.8
