The top eCommerce Consulting agencies in 2026 are OUBPA, SoftGlaze, and Pink Dog Digital, selected from 78 agencies vetted by DesignRush on the basis of verified client reviews (4.6 avg. rating), project outcomes and industry expertise. OUBPA leads the ranking for eCommerce Consulting, followed by SoftGlaze and Pink Dog Digital.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
eCommerce Consultants × Home Services × Sort by: Avg Hourly Price: Low to High ×Clear Filters
List of the Best eCommerce Consulting Companies
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Next-Gen Magento 2 Extensions & Professional Development Services.
OUBPA is a premier e-commerce development firm engineered by the veteran Themestar team. Backed by over a decade of hands-on platform expertise, we build high-speed, secure digital storefronts utilizing cutting-edge frameworks like Hyvä frontend architectures. From ready-to-deploy Magento 2 modules to custom...
Custom WordPress development you can verify before you hire
SoftGlaze is a WordPress studio run by Azhar Ali, a WordPress Core Contributor. You work directly with the developer: no account managers, no outsourcing. 150+ projects, 60+ WordPress sites, 20+ WooCommerce stores, 8 plugins on WordPress.org...
At PINK DOG DIGITAL we provide effective digital solutions for your business. Whether it is a website, search engine optimization, content creation, social media management, digital advertising or photography/videography, Pink Dog has a strategy custom-tailored to meet your needs. We create an online...
Sevenstar Websolutions helps businesses grow through custom website development, SEO, online reputation management, and digital marketing that drive visibility, leads, and lasting success...
eMarspro is a full-service eCommerce growth agency helping brands scale across Amazon and major global marketplaces since 2016. With 50+ experienced professionals and expertise across 60+ marketplaces, we bring together Amazon Ads management, PPC optimization, marketplace account management, content...
AI-Driven SEO & Web Solutions That Grow Businesses
SITE IT NOW is a leading AI-driven SEO and web development agency specializing in custom websites, mobile apps, digital marketing, and secure hosting. We help businesses rank higher, get discovered in AI search, generate more leads, and accelerate growth...
We architect growth engines for ambitious founders - AI Agents, Digital Marketing, Websites, Mobile apps, Ecommerce and more. We treat your ideas with care, respect, and responsibility - handling your concepts with the same passion as if they were our own...
Websites that move the metrics that move the business.|
WebOps Limited is a professional Website development and AI solutions software company headquartered in Islamabad, Pakistan.The company serves clients across Pakistan, the UK, US, and Middle East, delivering 20+ projects across 12 industries.Services include custom Next.js website development, e-commerce...
Building High-Performance Digital Experiences That Drive Results
Dezxey is a full service digital agency helping startups, small businesses and growing brands accelerate their online presence through modern web design, web development, branding, AI automation and digital marketing. We combine creativity, technology and data driven strategies to build fast, scalable...
Pixel Perfects Solutions is a creative technology and digital services company helping businesses strengthen their online presence through professional photo editing, web development, AI-powered solutions, branding, SEO, and digital marketing. We combine creative expertise with modern technology to deliver...
AI-Enhanced Web Design & Development for Modern Businesses
WebBizora is an AI-enhanced web design and development company creating custom websites, eCommerce stores, redesigns and web solutions for businesses worldwide, with a focus on performance, usability and growth...
Ads Web Media helps Kansas City and Overland Park businesses improve the path from search to inquiry. We provide SEO, website design and development, Google Ads, paid social, apps, and custom software with clear scope, practical communication, and direct contact with the team doing the work...
Idea Seaker Ltd is a professional digital marketing agency helping businesses grow their online presence, attract more customers, and increase revenue.We provide tailored digital marketing solutions including SEO, Local SEO, Google Business Profile management, Google Ads, social media marketing, website...
Xccel8 Advanced Solutions LLC is a Dubai-based full-stack IT solutions provider and authorised reseller for 100+ global technology brands. We design, deploy and manage complete IT infrastructure across Network, Application, Compute and Security verticals for businesses in 17+ countries from consultation to...
KITSS helps businesses grow with smarter digital marketing and AI-powered automation. From SEO, social media, paid marketing, and content to email marketing and lead automation, KITSS delivers practical solutions designed to improve online visibility, generate leads, and drive sustainable business growth...
We turn messy ideas into working software fast, simple and risk-free.From AI solutions to web and mobile apps to custom platforms. Exaverse builds what real businesses actually need. No fluff, no delays just clean code, clear communication and revisions until you love it.Your vision, our passion...
At Unitec Digital, we work closely together to create digital services Dubai that are designed to meet your business needs. Our team focuses on delivering high-quality services that help your business grow and succeed online. From website design to digital marketing, we use the best strategies to make sure...
Elvantix is a digital solutions agency focused on building modern technology that solves real business challenges and creates lasting value. We work with businesses to turn ideas into practical, scalable digital solutions that improve efficiency, strengthen customer experiences, and support long-term growth...
AI customer assistants, AI search visibility (GEO) and ads for service businesses
Istanbul-based digital growth agency for clinics, hotels, real estate and appointment-based businesses. We set up NORA, an assistant that replies to WhatsApp messages and calls in the customer's own language and hands decisions to the owner. We also make websites visible in ChatGPT and Google AI answers, run...
Creasotol is a Colombian technology company founded in 2005, specializing in professional web design, search engine optimization (SEO), and custom software development. We create corporate websites, e-commerce stores, digital platforms, and tailored business solutions. Operating as a brand of EYWA TECHNOLOGY...
Luma Commons is a Dubai-based independent mobile app development studio led by a seasoned technology consultant and backed by a small team of trusted engineers. You work directly with the people building your product, without unnecessary sales layers or handoffs...
We partner with businesses of all industries and sizes to build more organized companies through digital marketing and practical business solutions. We work with business owners create systems that support sustainable expansion, revenue potential, lead generation and digital visibility...
K2 Rankings Tech is a premier B2B digital marketing and web design agency based in the USA. We act as your brands ultimate power boost, turning complex digital challenges into measurable success. Specializing in advanced SEO, high-converting PPC campaigns, tailored WordPress/Shopify web design, and...
Danoria is a creative digital agency in Vancouver specializing in web design, branding, SEO, and social media marketing. We build high-performing digital experiences that help businesses grow locally and across Canada...
Create Web is a Bulgarian full-service web design and development agency that creates fast, modern, results-oriented websites for businesses in Bulgaria and across Europe. We combine UI/UX design, custom development, and SEO to build websites that not only look good but also generate real customers...
A Baku-based studio building corporate websites, e-commerce platforms and landing pages for small and mid-sized businesses. Fixed price and fixed deadline agreed in writing before any code. Two months of support after launch. 120+ projects since 2023, rated 5.0 across 79 Google reviews...
Crevio is a UI/UX and digital product design agency founded in 2025. We help startups, SaaS companies, and growing businesses shape complex ideas into intuitive digital experiences across web, mobile, and software products...
We are Mezvic, a hands-on team of senior specialists uniting digital marketing, AI automation, and multiplatform eCommerce into one compounding growth system. Our experts build durable search visibility (including AI/GEO), resilient automation (Zapier, n8n, Make.com, GoHighLevel, chat/voice agents), and...
Flux Studio Pro is a creative agency helping startups and e-commerce brands build strong identities and websites that grow their business. Working worldwide...
One team for your marketing, website, and AI with prices you can read and work you own.
DGR TechLabs is a US-registered (Wyoming) digital agency running marketing, web and software builds, and AI under one senior team since 2018. We publish fixed prices for productized work, scope retainers in writing, run month-to-month with no lock-in, and hand clients full ownership of every asset, account...
Tekbyt is a digital product studio that designs and develops websites, SaaS platforms, web and mobile apps, e-commerce solutions, and AI-powered business systems for startups and growing companies...
We are Expert in Websites & Ecommerce help growth-focused businesses launch fast, convert better, and run smarter combining modern design platforms with AI-driven functionality so your site works for you 24/7...
Narrows Web Co. builds websites for contractors and home-service businesses and helps them get found on Google and in AI search. Based in Gig Harbor, WA, serving Pierce, Kitsap and Thurston counties. Every site is hand designed, with a page for every service and town you cover, and most go live in about a...
Envascale is a results-focused digital agency helping businesses build stronger brands and grow online. We specialize in website design and development, eCommerce, branding, SEO, and digital marketing. From a polished online presence to conversion-focused digital experiences, we combine creative design with...
UltraVision Agency is a digital marketing agency based in Marrakech, Morocco. We write, shoot and edit performance video ads, then run them on Meta (Facebook and Instagram), Google and TikTok Ads, optimised for cost per lead and per booked meeting rather than clicks.We also build websites and conversion...
G&G Scaled builds websites and Shopify stores from scratch, then fills them with customers using SEO, Facebook, Instagram and Google ads, and automated emails. We're a small, hands-on team, so the people you speak to are the people doing the work. Every project is measured on one thing: more enquiries and...
The AI-native studio for brands that refuse to blend in.
Unlockd is a founder-led, AI-native studio that designs and builds websites, brand identities and custom software for companies across Europe. Every project is built by the founder on a modern Next.js stack, for a fixed price, with a launch date in the contract. We specialise in real estate platforms, Shopify...
Branding, Graphics, UI/UX, Website Design & Web Development Agency
We are a digital agency providing web design, web development, UI/UX design, branding, graphic design, animation, video editing, and copywriting services. We are interested in using location-based data to improve our business visibility, reach more local customers, and better understand potential markets...
DCP Web Designers is a London web design agency specialising in WordPress websites, WooCommerce, SEO and digital marketing. With 20+ years of experience and 700+ websites completed, we help businesses build a stronger online presence and generate more enquiries...
Serbyte Web Design & Development builds custom websites that function as growth systems, combining web design, Next.js development, SEO, analytics, lead capture, and automation to help businesses turn traffic into leads and sales...
Website services for construction companies, contractors, engineers, developers, and the trades.
Masthead Technology builds websites for construction companies, contractors, engineers, and developers, with a focus on website design, WordPress support, project portfolio systems, SEO, lead generation, and recruiting...
Easy-SEO.Agency accompagne les TPE, PME, e-commerçants et startups dans le développement de leur visibilité en ligne grâce à des stratégies SEO complètes : optimisation technique, arborescence et maillage interne, netlinking, SEO local, migration de sites, création de contenu et référencement GEO...
Boca Raton web design and SEO company that has served South Florida businesses since 2015. We build fast, custom WordPress websites and then do the work that gets them found: SEO, local SEO, Google Business Profile management and Google Ads. Our team runs its own online store, so we build for leads and sales...
We're Yellowfin Development, a Long Island web design and digital marketing studio led by founder Stephen Knight. With roots in web work since 1996 and Yellowfin founded in 2013, our one-owner model delivers hands-on WordPress/WooCommerce sites, hosting, email, SEO, Google Ads and ongoing support. We...
Rank Fuse Digital Marketing offers comprehensive services to help businesses enhance their online presence and achieve their digital marketing goals...
Custom Digital Infrastructure for SMBs. No Templates. Built to Scale.
ForVera Studio builds what off-the-shelf platforms can't. Since 2011, formerly eSolutions Interactive, we've delivered custom web applications, websites, hosting, and full-scale digital infrastructure for small and mid-sized businesses ready to outgrow templates. Our proprietary AXIOM framework unifies your...
We don't just build eCommerce stores. We make them sell.
We're a Manchester eCommerce agency for ambitious £2 to 25m brands, and we work a little differently. Instead of selling you a rebuild, we start by finding what's actually losing you sales, then fix it. Most of our work is conversion rate optimisation across Shopify, Magento, Adobe Commerce and Hyvä, backed...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
4.8
4.8
