Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
172 Companies-Rankings updated: September 05, 2026
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
Our unwavering commitment lies in providing comprehensive 360˚ digital marketing services that establish distinct identities, foster brand development, stimulate engagement, and deliver tangible results. It is this commitment that positions us as the foremost choice for those seeking the premier Digital...
We are an Experience Design Company. We partner with companies worldwide to craft their brand universe and set out on unique journeys to shape their future...
Mongid Software House
prioritizes creativity and excellence in developing systems that emphasize user interface and ease of use. Our focus goes beyond mere software operations, ensuring that our programs stand out by delivering intuitive and user-friendly experiences, a quality often overlooked in many...
We don't just build websites. We build experiences.
With over two decades of experience, our team is adept at crafting tailored web solutions across a spectrum of platforms and technologies. Whether you envision complete digital overhaul or simply need to enhance and improve your existing site, we provide the expertise to bring your vision to life. Our...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Award-winning design. Systems that close deals.
Revenue Rise builds award-winning websites and client acquisition systems for mortgage brokers and realtors across the US and Canada. 412+ clients. $863M+ in transactions influenced...
Founded in 2016, Howle Creative helps businesses grow with expert website design, PPC, and SEO strategies that drive online success and convert website visitors into loyal, paying customers...
Royale Graphix specializes in crafting custom, modern websites tailored specifically for law firms. Our websites effectively convey your legal narrative, leaving a lasting first impression while optimizing your operational flow for maximum efficiency...
Haywire Marketing blossomed in 2017 by a digital marketer that was once employed by one of the largest online supplement stores in the USA. With all the noise in the market place we understand the importance of service delivery and customer experience. By hiring quality candidates that are certified by...
Never Gravity is a St. Louis, MO web design company that creates beautiful, SEO ready websites to help businesses maximize their digital marketing potential. Our mission is to ensure that every business has a high-quality, engaging, and functional website that drives traffic and earns customers...
Empowering your digital presence with cutting-edge solutions.
GM Sunshine is a cutting-edge technology firm specializing in web development, cloud solutions, and software integration. Since 2016, we've been empowering businesses with tailored digital solutions, delivering high-quality services designed to optimize operations and drive growth...
Webnexs is a leading ecommerce website specializing in various innovative solutions tailored to businesses' diverse needs. It offers and continually implores options to provide the best development company for Ecommerce Solutions, Video Solutions, Digital Marketing, SEO, and SEM services...
Anubi stands as a premier creative studio situated in Italy, distinguished for its tailored design solutions that push the boundaries of creativity. Our specialization extends to the dynamic realms of Motion Graphics and the creation of immersive 3D Websites. With a commitment to excellence, we bring a unique...
At FCS Web Development, we're not just about creating websites; we're about forging unique digital identities that echo your brand's essence and engage your audience on a deeper level. As a beacon of excellence and innovation, our suite of services is meticulously designed to cater to the diverse needs of our...
Seoul-and-Bangkok design and development studio building UX/UI, web, mobile apps, and B2B SaaS platforms for enterprises. HeyHi turns complex problems into products people actually use with design and engineering under one team. Trusted by clients like CJ ENM and Deloitte, and recognized with Korea's 2024 ICT...
Smart Software Limited is a cutting-edge technology company specializing in innovative software solutions designed to streamline and optimize business processes...
Proglia is an AI-native product studio that plugs into startups, professional-service firms and SMBs to automate workflows and turn complex ideas into production-ready software - rapidly, reliably and cost-effectively...
Bepoj Technology a Trusted Website Design and Development Company
Bepoj Technology is a full-service agency specializing in web, mobile, and software application development. We focus on creating innovative brand strategies, designing cutting-edge websites and apps, and executing marketing campaigns that deliver tangible results. Explore our portfolio on Designrus...
DiligentTechnologies delivers smart, scalable digital solutions, including web & mobile development, UI/UX design, SEO, QA, and staff augmentation. We help startups and enterprises transform ideas into high-quality, reliable technology that drives growth, efficiency, and measurable results...
McKee Creative is an Australian marketing agency for small Shopify and DTC brands. Done-for-you ads, email, SEO content and strategy with a human quality gate on AI drafts. Brand System Diagnostic ($2,500 AUD): https://mckeecreative.store/marketing-audit/...
Edulife Agency is dedicated to fostering the success of businesses within the dynamic digital landscape. Possessing an in-depth comprehension of the continuously evolving digital marketing ecosystem, we specialize in formulating customized strategies to enhance your online presence, establish meaningful...
Multinational strategic communications and advisory firm.
Media Scope Group help their clients engage with diverse stakeholders across multiple channels, tell effective stories, run creative and data-driven campaigns to enhance their communication, reputation and deliver success...
Improve Your Business, Increase Your Digital Reach
blackDot.ca is a Web Development Company in Toronto. We do web design, UI/UX design, API integration, database development, WordPress development and much more...
Founded in 2005 in Reading (UK) Naxtech is a Digital Agency focusing on helping businesses grow, increase profitability, while attracting new customers via the effective use of technology and digital marketing...
We are a client-centric organization dedicated to unlocking the full potential of our clients. In our approach, we consider every facet as a distinct brand entity, prioritizing the maintenance of a pristine image and messaging clarity. Our core expertise lies in the realm of brand identity, offering a suite...
Make your business successful with great web design. With over 20 years of industry experience, Get Going Design has become one of the best web design companies in Ireland. Along the way, we've helped businesses large and small, gain online visibility and reach a wider audience by designing some truly great...
FFP is an award-winning software and app development firm specializing in turning groundbreaking ideas into powerful digital solutions. Based in NY, we help startups and established businesses bring their innovative ideas to life with cutting-edge custom solutions. Whether its mobile app development...
MONARK IT is a Moroccan digital agency specializing in custom web developement, high-performance mobile applications, and AI-powred solutions. From crafting modern interfaces to automating complex business with artificial intelligence, MONARK IT Pratners with startups and enterprises to accelerate their...
Distinct from conventional agencies that merely craft visually pleasing websites devoid of conversion potential, or randomly select marketing channels, our WooCommerce developers are adept in making meticulous data-driven marketing decisions. We concentrate solely on pivotal aspects that wield the greatest...
WPservice will improve your WordPress website speed, SEO, and maintain it for your business growth.
WPservice.pro offers a comprehensive range of services tailored for WordPress-based websites. Whether you require expert assistance in bespoke speed optimization, SEO work, or maintenance, our team provides the ideal solution to meet your needs efficiently...
At Pixelloop, we specialize in delivering personalized WordPress web development services and comprehensive SEO solutions tailored to the needs of small and medium-sized businesses located across the United Kingdom and the United States. With a focus on quality and results, our team works closely with clients...
Dallas-Based Full Service Multimedia Production Agency Established in 1999
Black New Media is a boutique full-service design agency based in Dallas, Texas. We're experts in the fields of web development, print design, and video production...
Founded by two friends with a shared love for the outdoors and creative media, Mtn Born Media specializes in elevating individuals and brands through award-winning content. We offer a comprehensive suite of services, including video production, photography, SEO, web design, and social media marketing, all...
We are based out in Anaheim, California. We know the local businesses marketing issues. Needs of the Small Businesses and their Budget. We grow with them...
FatCat Remote is a smarter hiring platform that connects fast-scaling companies with vetted remote IT talents in just 48 hours. We offer a 30-day risk-free trial, flexible hiring models (part-time or full-time), and optional talent management services covering compliance, contracts, and payroll...
Ignite & Scale Your Growth with Bespoke Creative & Digital.
UPBEAT is the genuine Growth Partner you've been searching for. We specialize in driving scalable growth for small businesses and startups through tailored Digital and Creative Strategies. Our boutique approach means your brand gets the one-to-one attention it deserves. Let's Get Growing...
Newemage is a Mexican digital agency that transforms ideas into exceptional web experiences. With over 19 years of experience, we create custom websites, online stores, and digital strategies that not only look amazing but also deliver real results for businesses and organizations...
Pioneering Digital Excellence Through Innovative Solutions
HelpingGeeks has emerged as a premier digital solutions provider based in India, offering end-to-end services designed to empower businesses in the competitive online landscape. HelpingGeeks is a leading provider of professional Website Development and Maintenance solutions, dedicated to helping businesses...
Helping businesses thrive in the evolving digital world with tailored web solutions.
Vemlo helps businesses rise above the noise. We specialize in digital marketing for North American companies and SaaS SEO for global brands, delivering strategies that boost visibility, attract high-intent traffic, and turn clicks into loyal customers...
Nety is a results-driven digital marketing agency. We combine strategy, UX/UI design, SEO, and advertising to help SMEs and e-commerce brands build a solid, measurable, and scalable online presence. We don't just build beautiful websites; we design integrated digital ecosystems (websites, e-commerce, Google &...
At iBoris, we maintain an unwavering commitment to quality, with a core belief that architecture intricately shapes overall excellence. Our dedication to this principle distinguishes us, as we take pride in delivering high-quality code within the agreed development timeline, ensuring our clients receive...
At Pech Empire, we specialize in transforming your business's identity.
At Pech Empire, we specialize in transforming your business's identity with our top-tier branding services. From logo designs and brand identity to web development, our expert team delivers tailored solutions that make your brand stand out. Whether you're a startup or an established company, our streamlined...
Skye Marketing stands as a pioneering force in the realm of digital marketing, dedicated to delivering exceptional and bespoke online marketing solutions. With a focus on innovation and cutting-edge strategies, our agency has positioned itself as a leader in the industry. We are committed to surpassing...
Studio490, has been commitmented to being authentic at everything we do and who we are. We believe in genuine connections and honest conversations, which allow us to develop a deeper understanding of your brands story, vision, and goals. As your creative partner, we strip away the fluff and focus on what...
Navigating Your Digital Journey with Expertise and Precision
At the heart of Lelantos Media are Andreas and Tina, a dynamic duo who blend strategic thinking with creative artistry. Though we call Vancouver, Canada, our home, we are proud citizens of the world, with Andreas originally from Germany and Tina from Iran. This diverse global perspective enriches our approach...
Code24x7 is a software development agency offering custom web and mobile apps, blockchain solutions, and digital transformation services. We specialize in delivering innovative, secure, and scalable solutions that help B2B, enterprise, and e-commerce clients achieve their business goals...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals