Undisclosed Owner at Bliss Boutiques

5.0 ★

eCommerce Development Review from Undisclosed

We have been working with First Pier for almost 10 years now, beginning with the launch of our women’s boutique E-Commerce business. First Pier has been responsible for our e-commerce store design, web development, e-commerce SEO, digital strategy, online marketing campaigns and beyond ever since. As a already successful brick and mortar retailer, we saw an opportunity to reach beyond our existing customer bases in Portland, Maine & Portsmouth, New Hampshire by creating an online shopping experience accessible 24/7 and nationwide. First Pier has helped us turn that vision into reality by taking us from no online store and zero sales to a dependable thriving new channel for our business that continues to grow. Our experience with Shopify started when First Pier migrated our site from Magento to a Shopify website. Since First Pier is a designated Shopify Expert, we knew we could trust them with the daunting task of moving all of our products, accounts, and customer history to our new Shopify site. They made the transition to a new e-commerce system painless by ensuring our hands were held along the way, we were thoroughly trained, and none of the SEO ranking keywords were lost. We continue to work with First Pier on expanding our use of Google Shopping SEO and will be implementing Shopify’s Point of Sale in the coming year as part of a continued effort to deliver a unified customer experience at our stores. As a small women’s boutique based in Maine, we are now able to deliver our customer experience to tourist and seasonal customers where they are year round. We would recommend First Pier to anyone looking to build or update a Shopify store.

Undisclosed Owner at Tandem Coffee Roasters

5.0 ★

Shopify Review from Undisclosed

First Pier has been so helpful with the transition to shopify. After initially setting it up they provided us with great documentation on how to use the site and they've continued to support us through any issues that arise.

Undisclosed Owner at Two Fat Cats Bakery

5.0 ★

Shopify Review from Undisclosed

First Pier helped us move, update, and launch our online business on Shopify. As a high-traffic bakery, it was important to us that customers buying from around the country were able to view the quality of our products, feel the vibe of our Portland and South Portland shops, and trust that their order would be as special as a visit to our Maine bakery. First Pier delivered mouth-watering e-commerce product photography, an easy-to-use site, and supported us every step of the way. Our shoppable site is now optimized, accurately reflects our brand, and has poised us for growth.

Sandy Yu Project Manager at PREMIUM AUTHENTIC

5.0 ★

3D Animation Review from Sandy Yu

Partnering with NXEL STUDIO 3D tech team revolutionized how we present our products. Their highly realistic 3D modeling allows our customers to explore items in 360 degrees and zoom in on specific details like leather textures, hardware, and interior design. We found their video helped us: 1. Bridge the Online-to-Offline Gap: The 3D simulation feature helps shoppers intuitively visualize size proportions, color matching, and on-body effects, replicating an in-store try-on experience. 2. Boost Key Metrics: This upgrade didn't just enhance our brand's premium feel; it directly led to longer page dwell times, higher engagement rates, and strengthened purchase intent. 3. Enhance Marketing Impact: The collaboration successfully merged digital innovation with our marketing strategy, allowing us to communicate product value much more effectively. Our Final Thoughts: The team delivered exceptional value. We look forward to adopting more of their innovative digital display technologies to provide our customers with an even more realistic and seamless online shopping journey.

Valentina Codega Founder at MUTA

5.0 ★

3D Animation Review from Valentina Codega

I had the pleasure of collaborating with NXEL Studio on the animation for my project, and the experience was outstanding. My product represents a completely new idea that doesn't currently exist on the market. One of our biggest challenges was clearly communicating its functionality, potential, and value. NXEL Studio immediately understood the essence of the project, transforming a highly complex concept into a clear, engaging, and effective visual narrative. The team demonstrated great sensitivity in grasping not just the technical requirements, but the vision behind the product. Throughout the process, they were highly professional, reliable, and always on time. Despite their strong technical expertise, they consistently involved me in the process, valuing my input and making me feel like a true partner in every decision. I highly recommend NXEL Studio to anyone looking for a team capable of balancing high-level creative execution with a meaningful, well-managed partnership.