Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Texas × Corporate Training × Hospitality × Sort by: Organic Rankings ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Unlock Your Organization's Services Future Potential
Bringing together CHRO Advisory Services paired with innovative technology recommendations to impact the future of work strategy . Our network has some of the TOP CHROs working to help midcap and private equity companies be successful In their people strategy...
Top Services:
Market Research
HR Outsourcing
Business Consulting
Location
Richardson, Texas
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
FutureSolve Services
Market Research
HR Outsourcing
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Prophet
Gauge Capital
Lockton
NewDay USA
Data sourced from the agency's DesignRush profile
FutureSolve Reviews & Testimonials
Kevin Legara CEO at Undisclosed
5.0★
Market Research Review from Kevin Legara
Futuresolve is Perfect! Great team of expert advisors, provide better services and save time effortlessly. Strong in all areas of expertise.
Jeia Marie Abrea Founder at Undisclosed
5.0★
Call Centers Review from Jeia Marie Abrea
FutureSolve is your one-stop shop for people management needs. In a rapidly changing world (yes, looking at you COVID-19), it is no longer a luxury, but a necessity to adapt to technological advancements. FutureSolve makes the shift to digitalization less of a chore and more of a convenience if you look at the bigger picture. The services include a vast selection of HR technology, artificial intelligence integration, talent development, sound advise from esteemed CHROs, and so many others!
Bill Allen Former CHRO at Macy’s
5.0★
Call Centers Review from Bill Allen
In today’s challenging business environment companies need great resources at the point of impact. The four pillars of FutureSolve provide solutions for business leaders by leveraging unique high tech and high touch solutions- when, where and how they are required. FutureSolve’s team are cutting edge thinkers and have a long history of delivering excellent outcomes.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Incend Media helps organizations improve search visibility, AI discoverability, customer acquisition, and long-term growth through connected digital systems...
Top Services:
Web Design
Graphic Design
Digital Marketing
SEO
PPC
Show more
Location
Lewisville, Texas
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Incend Media LLC Services
Web Design
Graphic Design
Digital Marketing
SEO
PPC
Social Media Marketing
Content Marketing
Business Consulting
Market Research
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ESPN Events Cure Bowl
Orlando Sports Foundation
Splitsville
AutoNation
IT Concepts Inc.
1ClickAutos
Christman | Daniell Attorneys
EZ Dock
Data sourced from the agency's DesignRush profile
Incend Media LLC Reviews & Testimonials
Sophia Livolsi Review from Google
5.0★
Sophia Livolsi's Review Sourced from Google
I do marketing for a company that has not one, not two, but three websites created & updated by Incend Media. We add to and change websites probably more often than most, but the team at Incend is quick to update our websites: usually within just one business day! They are also great about asking for clarification on our vision, and giving us some of their own insight, tips, and tricks to make our websites the best that they can be, while still reflecting our business personality. In addition, they are extremely helpful in our SEO marketing efforts, and have improved this aspect of our business quite a lot. I absolutely recommend!
Christman Kelley Review from Google
5.0★
Christman Kelley's Review Sourced from Google
Incend Media came highly recommended from our clients in the Dallas Texas area. We engaged them on our most recent website redesign and online marketing efforts. We have been extremely pleased with the quality of work. They make the process feel seamless and stress-free from start to finish. We recommend Incend Media for any design or marketing needs.
Team Media Review from Google
5.0★
Team Media's Review Sourced from Google
We have used Incend Media for a recent project for a client. They were easy to work with, very orderly in the process, and were on time and budget with respect to the over completion. Will use them again.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
4.7
4.7
