Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Zeal is a local, Dallas-based software development boutique consultancy...
Top Services:
- Software Development
- Staff Augmentation
- Big Data Analytics
- IT Services
- Managed Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
Adastra
VerifiedVerified by the DesignRush team for authenticity and credibility.Adastra Corporation helps organizations lead with AI responsibly, strategically, and at scale. For over 25 years, it has empowered global enterprises to unlock business value through data-driven innovation, operational excellence, and smarter customer engagement...
Top Services:
- AI Development
- Cloud Consulting
- IT Services
- Managed Services
- Big Data Analytics
- Show more
- Location
- Austin, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
We are on an endless pursuit to deliver quality solutions and strive towards customer service excellence. Each day brings a fresh opportunity to reinvent our mission, purpose and vision...
Top Services:
- Software Development
- IT Services
- Managed Services
- Location
- Parsippany-Troy Hills, New Jersey
- Number of Employees
- Under 49
Nuvento has been in the business of tech-consulting and advisory services since 2007. We leverage AI, BI, Cloud Solutions, Dedicated development teams, software development outsourcing, staffing solutions, Automation and Digital Platforms to develop and manage core business processes...
Top Services:
- AI Development
- Software Development
- Managed Services
- IT Services
- Mobile App Development
- Show more
- Location
- Cranbury, New Jersey
- Number of Employees
- 250 - 499
Softweb Solutions Inc, an Avnet company, drives innovation through advanced data science and AI to accelerate business growth in the evolving digital landscape...
Top Services:
- AI Development
- Big Data Analytics
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Zivanta Analytics is an IT and big data analytics company that empowers businesses with data-driven insights and cutting-edge technology solutions. By leveraging advanced analytics and IT expertise, the company helps organizations optimize performance, enhance decision-making, and drive growth...
Top Services:
- Mobile App Development
- Web Development
- Big Data Analytics
- IT Services
- Managed Services
- Show more
- Location
- Eden Prairie, Minnesota
- Number of Employees
- Under 49
360 Degree Cloud is a trusted Salesforce Certified Silver Consulting Partner...
Top Services:
- Software Development
- Mobile App Development
- Web Development
- UI/UX Design
- IT Services
- Show more
- Location
- Laguna Beach, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
Pegasus One are a trusted Software Development Company based in Southern California with clients all over North America. Since 2009 we’ve been a software innovation partner for SMBs and Fortune 500 companies...
Top Services:
- Software Development
- IT Services
- AI Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Orange County, California
- Number of Employees
- 50 - 99
Founded by Robert Phelps, a former Apple employee, Creative IT helps companies that utilize Apple and Microsoft technologies through Managed IT Support in Kernersville, NC. Whether you need services for Cybersecurity Support, Regulatory Compliance, Network Continuity, Cloud Migration or Data Backup, turn to...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Kernersville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
At KDG, we're your full-service partners in growth and innovation. With our integrated approach to professional technology, accounting, and consulting services, we give modern leaders and executives control over their outcomes...
Top Services:
- AI Development
- Software Development
- Managed Services
- IT Services
- Cybersecurity
- Show more
- Location
- Allentown, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
Rootstack is based in Texas, in the United States, operating from an office in Austin alongside headquarters in Panama. The firm offers managed IT services including applications management, IT budgeting, security, software evaluation, and vendor selection. With 14 years of experience and over 350 completed...
Top Services:
- Web Development
- Software Development
- Mobile App Development
- Managed Services
- Software Testing
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 42 Projects Listed
Welcome to Solution Mentors - Your Trusted Software Partner and a One-stop Shop for All Your Technology Needs! We have over 20 years of Expertise in business process automation, document management solutions development, software modernization, cloud migration, and technical support...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Software Development
- AI Development
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
NEKLO is an international custom software development partner. Since 2008, weve specialized in building and scaling digital products for high-stakes industries, including Healthcare, Fintech, Energy, and Construction...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Product Design
- Software Testing
- Show more
- Location
- Burlingame, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Since 1990, security-conscious companies have turned to Aurora for support of their business-critical applications. Aurora’s highly training sales and engineering teams uniquely combine to position Aurora as a single source security consulting service provider...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $5000/hr
- Minimal Budget
- $1,000 - $10,000
We help organizations to protect their data from unauthorized access against unwanted security threats. Our data security solutions aim to eliminate data privacy risks to make business processes secure and run smoothly. Sattrix Information Security is a data security service provider to startups and leading...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Dearborn, Michigan
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
We help you imagine, create, engineer and run digital solutions that transform how you connect with your customers and grow your business. Through our digital consulting services, we partner with you to iterate and build digital solutions that bring you faster speed-to-market capabilities and stronger...
Top Services:
- Managed Services
- DevOps Consulting
- Big Data Analytics
- IT Services
- Cybersecurity
- Show more
- Location
- St. Louis, Missouri
- Number of Employees
- 1000 & Up
Cloudsquare is a Salesforce Consulting Partner and product developer that redefines Salesforce Consulting, taking full advantage of the Salesforce platform to deliver innovative, future-proof, and robust solutions pushing the system to its limits with every solution...
Top Services:
- IT Services
- Cloud Consulting
- CRM Consulting
- Managed Services
- Software Development
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 2 Projects Listed
Scarlett Cybersecurity is an American Cybersecurity Service Provider with a focus on small-to-medium businesses and US government cybersecurity...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Jacksonville, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
DevriX is a technology and revenue operations consultancy for private equity-backed companies between $50M and $500M in revenue. We work with sponsors across the full hold period: technology and data diligence before a deal, systems and RevOps execution after close, and exit readiness end-to-end...
Top Services:
- CRM Consulting
- Big Data Analytics
- Business Consulting
- Managed Services
- WordPress Website Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $140/hr
- Minimal Budget
- $25,000 - $50,000
The Hackett Group (NASDAQ: HCKT), a global strategic business advisory and operations improvement consulting firm, is a leader in best practice advisory, business benchmarking, and transformation consulting services including strategy and operations, working capital management, and globalization advice...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $150/hr
For 20 years, we have been partnering with clients across the country to provide enterprise IT consulting, recruiting, and professional and managed service projects. At Odyssey Information Services, we don’t believe in a one-solution-fits-all approach. We know every business is unique...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
We are one of the best Web Design and Mobile App Development Company based in Houston Texas. We are experienced, knowledgeable and friendly people who are always ready to help you in all your web design and development needs. We have been in this field for the more 10 years and are proud to say that we have...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
We specialize in outsourced IT, technical business consulting, managed maintenance, emergency tech support, email management, data backup and recovery, and much more. We provide part-time, full-time, and on-call technical services, with on-site and remote support options...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Centerville, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
AllSafe IT offers robust Managed IT services designed to protect your business technology. With over 15 years of experience in Los Angeles, they provide responsive support, prioritize cybersecurity, and customize services to meet your specific needs...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Software Development
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Since 2010 we have been helping businesses by supporting their information technology and digital marketing needs and continue to do so to this day...
Top Services:
- Web Design
- Web Development
- UI/UX Design
- Managed Services
- IT Services
- Show more
- Location
- Grand Rapids, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
Cyber Guardian is the one-stop solution for Cybersecurity Consultancy services your small or medium-sized business...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Kingston, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Miles IT, founded in 1997, leads in Managed IT Services and Legal Technology, helping businesses across the U.S. to achieve more through technology. We provide 24/7 support, software development, digital marketing, and have been recognized as one of the nation's top IT companies...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Web Development
- Software Development
- Show more
- Location
- Tampa, Florida
- Number of Employees
- 500 - 999
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Empowering Your Business with AI-Driven Managed IT & Consulting Solutions. As a trusted Microsoft Partner headquartered in Boston, TrnDigital specializes in Managed IT Services and IT Consulting designed to elevate your business to the next level...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- AI Development
- Show more
- Location
- Boston, Massachusetts
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
CSI Networks has been helping businesses increase productivity and profitability since 1992, by designing, installing, and maintaining computer network systems and marketing, developing and hosting Internet websites as well as sales and installation of digital telephony communications systems...
Top Services:
- SEO
- Web Design
- IT Services
- Managed Services
- Show more
- Location
- Sarasota, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Healthcare Software Development company. AI Solutions, Voice AI Agents, GenAI platform development, HL7 FHIR Software Development, and more...
Top Services:
- AI Development
- Software Development
- Big Data Analytics
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 3 Projects Listed
Anblicks is a Cloud Data Analytics Company – Enabling Enterprises with Data-Driven Decision Making. Since 2004, Anblicks has been enabling customers across the globe, with their digital transformation journey...
Top Services:
- Software Development
- AI Development
- Mobile App Development
- Software Testing
- Big Data Analytics
- Show more
- Location
- Addison, Texas
- Number of Employees
- 500 - 999
We help improve productivity, reduce downtime, and optimize your supply chain with proactive IT solutions and support for manufacturers...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Lockport, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $10,000 - $25,000
HelpSquad IT specializes in comprehensive IT services and managed IT support, ensuring businesses operate efficiently and securely. With proactive monitoring, cybersecurity solutions, and tailored IT strategies, HelpSquad IT empowers organizations to stay ahead in a rapidly evolving digital landscape...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
At GlobalVox, we're your companions in the SAP journey, offering proven managed IT solutions. With over 20 years of experience, we uplift businesses by modernizing IT, ensuring security, and enabling flexibility...
Top Services:
- Mobile App Development
- Blockchain
- AI Development
- Software Development
- Web Development
- Show more
- Location
- Herndon, Virginia
- Number of Employees
- 100 - 249
Reliable managed and outsourced IT support in New York, New Jersey, and others. Troinet is an Information Technology company that offers IT support for Networks, Phone Systems, Servers, Security, Compliance, and Managed IT Solutions...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Software Development
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Best Recruiting and Staffing Service in USA offer end-to-end recruitment and workforce solutions across various industries in the US...
Top Services:
- HR Outsourcing
- Managed Services
- Location
- Farmington Hills, Michigan
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Moolay Media is about communicating the essence of your brand to the world. From websites to social campaigns, we are passionate about connecting with our clients to give their vision a voice...
Top Services:
- Software Development
- Mobile App Development
- AI Development
- Business Consulting
- Cloud Consulting
- Show more
- Location
- Sheboygan, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Sonatafy Technology offers a range of nearshore software development services, specializing in cloud solutions, web and mobile software applications, Google app engine development, e-commerce, big data, DevOps practices, quality assurance (QA), Internet of Things (IoT), and machine learning...
Top Services:
- Software Development
- Mobile App Development
- UI/UX Design
- IT Services
- Managed Services
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 6 Projects Listed
Our motto is "Building Success Together®," which reflects our commitment to investing in our clients and partners to propel them towards achieving their business goals. As a result, Nisum has grown due to the trust we have built and the success we bring to our network. We thank our clients, partners, and...
Top Services:
- Managed Services
- IT Services
- Blockchain
- Location
- Brea, California
- Number of Employees
- 1000 & Up
Compoze Labs is a software development company with expertise in app and website development, integration, and UX/UI. We aim to streamline as much of the process as possible to get you a secure, quality product in a timely manner. Our team has worked with a large variety of companies on a range of products...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Minneapolis, Minnesota
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Metova is a leading technology company creating custom world-class mobile, web, and Internet of Things technology solutions for customers looking to meeting evolving customer needs or rise above the competition through digital transformation...
Top Services:
- Web Design
- eCommerce Development
- Web Development
- Mobile App Development
- Software Development
- Show more
- Location
- Bentonville, Arkansas
- Number of Employees
- 50 - 99
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 3 Projects Listed
Juern Technology is the premier IT security and services provider in Austin and San Antonio. We make IT invisible for businesses, providing unmatched support and protection. With our fast response time, personalized service and proactive approach, we keep your projects on track, your remote workers connected...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
SecureTech offers a single source for all your business technology needs. We bundle a complete information technology management solution tailored to your needs and business functions. No matter what your unique technology needs are, we can support your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
Founded and headquartered in San Antonio, Texas in 1995, Rx Technology supports the data, security, fire and IT needs of clients with efficient, solution-based services...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- San Antonio, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
Computer Solutions offers an array of information technology products and services primarily to the South Texas region...
Top Services:
- Managed Services
- IT Services
- Location
- San Antonio, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Magna5 is a managed IT service provider focusing on network monitoring and maintenance, backup and disaster recovery, managed security, help desk, and SD-WAN...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Frisco, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
Varay Managed IT, LLC, founded in 2003, is a locally owned and operated business focused on providing clients with hosted and managed, professional, and cabling services...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- El Paso, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
Straight Edge Technology is a company committed to excellence and working with a purpose. We want to create an environment that encourages teamwork and allows employees to strive for the same core values...
Top Services:
- Cybersecurity
- IT Services
- Location
- Corpus Christi, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs