Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
At SKYTEK Solutions, we harness the power of AI and cloud technology to revolutionize your IT infrastructure. Our comprehensive, cost-effective managed IT services streamline operations, boost efficiency, and drive innovation...
Top Services:
- Cloud Consulting
- IT Compliance Solution
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Coral Springs, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Fifteen years in IT infrastructure and cybersecurity, working with businesses where downtime is expensive and compliance isn't optional. That background shapes how we think about every engagement.EFROS provides managed IT operations, cybersecurity, 24/7 SOC monitoring, system integration, incident...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
The Apple Consultants Network partner that solves both internal and client facing technology problems. Creatively!...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Phoenix, Arizona
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
- Minimal Budget
- $50,000 & Up
We are on an endless pursuit to deliver quality solutions and strive towards customer service excellence. Each day brings a fresh opportunity to reinvent our mission, purpose and vision...
Top Services:
- Software Development
- IT Services
- Managed Services
- Location
- Parsippany-Troy Hills, New Jersey
- Number of Employees
- Under 49
Scarlett Cybersecurity is an American Cybersecurity Service Provider with a focus on small-to-medium businesses and US government cybersecurity...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Jacksonville, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
SecureTech offers a single source for all your business technology needs. We bundle a complete information technology management solution tailored to your needs and business functions. No matter what your unique technology needs are, we can support your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
Founded and headquartered in San Antonio, Texas in 1995, Rx Technology supports the data, security, fire and IT needs of clients with efficient, solution-based services...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- San Antonio, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
ParksideTech is a proactive IT services and support TEAM that specializes in working with businesses to provide and support technical solutions businesses use to operate...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
For over 20 years, Microtech has been providing unparalleled service & support for our client's technology needs. We service Broward, Dade & Palm Beach...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
Techdemocracy | Leader in Identity and Access Management...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Piscataway, New Jersey
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Tgix is a preeminent cloud services firm that builds and manages complex AWS solutions. For over ten years, we have been the AWS Advanced Consulting Partner and a trusted ally to global enterprises and start-ups alike...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Location
- Fort Lee, New Jersey
- Number of Employees
- Under 49
Silverado Technologies is a locally-owned, woman-owned IT consulting firm with over 20 years of experience supporting Arizona businesses. Silverado has been awarded by the Better Business Bureau and Microsoft for our dedication to high-quality customer service...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
Whether you need an outsourced IT department, a SWAT team for IT projects that require specific skills, or a Virtual CIO to provide a roadmap and/or oversight, Nextrio is the most cost-effective way to manage the large and small technology tasks that keep business owners working on their business - not in it...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
Managed IT Professionals is a leading IT services firm that provides managed IT services, helpdesk support, managed cybersecurity, managed backup & disaster recovery, cloud solutions, unified communications and strategic IT consulting. We provide IT support for all user devices, desktops, laptops, phones...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Fair Lawn, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
Progilisys Solutions specializes in assessing systems, architectures and technology management requirements for designing and computing solutions and deploying solutions for customers strategic business requirements...
Top Services:
- IT Services
- Staff Augmentation
- Managed Services
- Location
- Scottsdale, Arizona
- Number of Employees
- 100 - 249
Complete Works, Inc. provides comprehensive IT support and consulting services. With more than 40 years of experience, we deliver expert results that support your business, your employees, and your customers. We have what it takes to help your business prosper...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Charlotte, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
Businesses may benefit from the information technology services and solutions offered by Brand Tech Support. We are knowledgeable in a wide range of business class IT goods, including desktop computers, server computers, and professional networking equipment. Your individual computer gadgets are supported by...
Top Services:
- IT Services
- Web Development
- Managed Services
- Location
- Rockville, Indiana
- Number of Employees
- Under 49
nClouds is a member of several AWS partner programs, including the Managed Service Provider (MSP), Public Sector, Solution Provider Program, Well-Architected, Immersion Days, Marketplace Seller, and Authorized Commercial Reseller programs. Additionally, nClouds has attained AWS Consulting Competency status in...
Top Services:
- DevOps Consulting
- Cloud Consulting
- Managed Services
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
We are an international software development company. We facilitate innovative projects through reliable and accessible cloud infrastructure. Explore Serverspace for your personalized cloud solution and unleash the potential of your endeavors...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Smart Tech Solution LLC offers specialized IT services to a wide range of clients, including healthcare, finance, education, government, and both small and large businesses. We provide expert IT consulting, robust cybersecurity, and high-quality tech products such as computers and surveillance systems...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Holly Springs, North Carolina
- Number of Employees
- Under 49
Veteran-owned Microsoft partner for data, AI, analytics, cloud modernization, managed services and secure government solutions...
Top Services:
- Big Data Analytics
- Managed Services
- Cloud Consulting
- Software Development
- Web Development
- Show more
- Location
- Gig Harbor, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
ProfitWerx helps small businesses in Klamath Falls and surrounding communities get more from their technology and online presence. We provide professional IT services, technical support, web design, and SEO solutions designed to help businesses run better and grow...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Web Design
- SEO
- Show more
- Location
- Klamath Falls, Oregon
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 20,000+ customers worldwide...
Top Services:
- Mobile App Development
- Cloud Consulting
- Location
- New York City, New York
- Number of Employees
- 250 - 499
Computer Dimensions offers a wide variety of IT services and solutions that focus on our client’s needs and business objectives...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
iFeeltech is a prominent company specializing in G Suite consulting services. With a profound focus on optimizing businesses through Google Apps Suite, our offerings encompass strategic planning, implementation, migration, customization, and ongoing support...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
Sirius serves small and medium sized businesses in the Phoenix, AZ area and across the US. We reduce downtime and ensure business continuity through our managed IT services. Our technology experts are available 24/7 to proactively monitor, manage and maintain IT systems. We at Sirius have a wide range of...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
After almost 20 years of working as a trusted teammate to several businesses, They are back in the Technology Business with a focus on partnering to improve your processes. They still have the same mentality that made me a successful technology consultant, but now they've added business acumen to the...
Top Services:
- Web Design
- ERP Consulting
- Managed Services
- IT Services
- Show more
- Location
- Fort Wayne, Indiana
- Number of Employees
- Under 49
Artha Solutions is a premier business and AWS consulting firm with a strong track record of turning business and technology challenges into valuable solutions. With expertise in various domains, Artha offers a range of services, including business strategy, technology consulting, and implementation...
Top Services:
- IT Services
- AI Development
- Managed Services
- Big Data Analytics
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- 100 - 249
MIA Solutions is an advanced technology services company that provides innovative systems, solutions, and services to government, business, and industry customers. MIA has a proven track record of providing a full range of high-quality information technology support, software development, and systems...
Top Services:
- Software Development
- IT Services
- Managed Services
- Big Data Analytics
- Show more
- Location
- Camden, New Jersey
- Number of Employees
- Under 49
Electronic Office is Western North Carolinas premier Managed IT Services provider, delivering expert solutions that empower businesses. Based in Asheville, we go beyond fixing problems we provide strategic guidance, ensuring organizations leverage technology for success with trusted, proactive support...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Asheville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Bellvia Solutions is a North American IT Managed Service Provider (MSP) delivering enterprise-grade IT, cybersecurity, cloud, and connectivity services available under your brand...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Mobile App Development
- Show more
- Location
- Irvine, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
We build custom digital assets that work as hard as you do. By rejecting the "Framework Tax," we eliminate the 80% of unnecessary code that slows down your business and invites security exploits. Every Forge interface we build is optimized for speed, security, and technical SEO hygiene from day one...
Top Services:
- SEO
- Web Design
- Managed Services
- AI Development
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
SkyNet MTS is a managed IT services provider that delivers proactive IT support, cybersecurity, cloud solutions, AI consulting, backup and disaster recovery, and strategic technology services to help businesses improve security, efficiency, and long-term growth...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Worthington, Ohio
- Number of Employees
- 50 - 99
What Makes Us Different?Personal, White-Glove Service: We provide each client with a dedicated IT resource whounderstands every aspect of their business and how technology drives their success...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Bloomington, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
At Houston IT Developers LLC, we specialize in web design, mobile app development, and SEO driving real results. From startups to Fortune 500 companies, our team of experts is dedicated to transforming your vision into reality with innovative designs, seamless functionality, and unmatched support...
Top Services:
- Mobile App Development
- Software Development
- Web Design
- Web Development
- eCommerce Development
- Show more
- Location
- Conroe, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Nuvento has been in the business of tech-consulting and advisory services since 2007. We leverage AI, BI, Cloud Solutions, Dedicated development teams, software development outsourcing, staffing solutions, Automation and Digital Platforms to develop and manage core business processes...
Top Services:
- AI Development
- Software Development
- Managed Services
- IT Services
- Mobile App Development
- Show more
- Location
- Cranbury, New Jersey
- Number of Employees
- 250 - 499
TBC is committed to serving our clients with IT services supported by experts using industry leading technology...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- 100 - 249
We are cybersecurity experts that can help you protect your business. We can help you complete assessments for internal purposes or compliance submissions. We can perform penetration testing and complete all necessary remediations. Protect your business with Acumen cybersecurity services...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- St. Louis, Missouri
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Atrium empowers your business to make smarter decisions by optimizing everyday systems like Salesforce, Tableau, and Snowflake. Our solutions enhance data-driven decision-making processes, ensuring you maximize the potential of these powerful platforms. Partner with Atrium to elevate your system's performance...
Top Services:
- CRM Consulting
- Big Data Analytics
- Managed Services
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Bozeman, Montana
- Number of Employees
- 250 - 499
- Minimal Budget
- $10,000 - $25,000
Colossus is a professional services & staffing firm with deep roots in intelligence, defense, and enterprise cybersecurity. We advise, assess, and engineer programs across critical verticals including Healthcare, AI, Government, and Manufacturing...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- Boston, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
Rollout AI is the AI-native IT department for growing businesses. Founded by operators from Google, DeepMind, and Apple, we combine responsive tech support, enterprise-grade cybersecurity, and intelligent workflow automation into one seamless service. We handle everything a traditional MSP does — helpdesk...
Top Services:
- Cybersecurity
- Cloud Consulting
- AI Development
- Staff Augmentation
- CRM Consulting
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Euphoric employs its industry expertise to facilitate business transformation for our clients. Our agile methodology enables us to adeptly harness technology, crafting and implementing innovative solutions that instigate technological disruption. Partner with us to proactively stay ahead of industry trends...
Top Services:
- Software Development
- Cloud Consulting
- Managed Services
- Mobile App Development
- AI Development
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
AI4SALE is an AI-first digital agency that designs and builds production software, business automation, websites, mobile products, integrations, cloud infrastructure and cybersecurity solutions. We combine discovery, architecture, implementation and measurable verification in one delivery team, with...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Web Development
- Web Design
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
At Vectorium Labs, we combine deep technical expertise with bold innovation to deliver cutting-edge, AI-powered software solutions that solve real-world challenges...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Big Data Analytics
- Web Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
CSI Networks has been helping businesses increase productivity and profitability since 1992, by designing, installing, and maintaining computer network systems and marketing, developing and hosting Internet websites as well as sales and installation of digital telephony communications systems...
Top Services:
- SEO
- Web Design
- IT Services
- Managed Services
- Show more
- Location
- Sarasota, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
BNC provides Dallas and Denver-area businesses with quick, local and personalized IT support. With a passionate team of expert engineers, we’re committed to not only helping your business run smoothly, but also educating and equipping you with the data needed to make informed IT decisions. With no long term...
Top Services:
- Staff Augmentation
- IT Services
- Cybersecurity
- Managed Services
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
Top Services:
- BPO
- Phone Answering Services
- Call Centers
- Managed Services
- Show more
- Location
- El Paso, Texas
- Number of Employees
- Under 49
Tolar Systems, Inc. is a managed IT services and technology consulting company that helps Texas businesses align their technology with their broader business strategies and growth objectives. The company positions itself as a strategic technology partner, rather than a traditional break/fix IT provider...
Top Services:
- Cloud Consulting
- IT Services
- Cybersecurity
- Managed Services
- Show more
- Location
- Abilene, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs