Explore top managed IT service providers that keep your infrastructure secure, efficient, and up to date. They handle network monitoring, data protection, and system maintenance so your team can focus on core business growth.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Custom and private AI for Australian businesses. Xyloflow designs, builds and manages AI systems, including private AI kept within the business...
Top Services:
- Software Development
- Mobile App Development
- AI Development
- Software Testing
- Managed Services
- Show more
- Location
- Brisbane, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $1234/hr
- Minimal Budget
- Under $1,000
VMR Check is a UK-based digital agency specializing in Microsoft 365 automation solutions. They offer services to help businesses streamline their operations and enhance productivity through tailored automation strategies...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Big Data Analytics
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $1229/hr
- Minimal Budget
- $1,000 - $10,000
We are a global IT consultancy and software engineering firm trusted by Fortune 500+ enterprises across 15+ countries. Since 2017, we have designed, implemented, and managed enterprise technology programmes spanning Oracle Fusion Cloud, SAP, Java, .NET, Cloud Infrastructure, AI, and DevOps, delivering...
Top Services:
- ERP Consulting
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Faridabad, India
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $1000/hr
We at Preemptive Technology offer you with varied range of IT Services such as Network Integration, System Integration, Cyber security and IT auditing etc...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New Delhi, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- Under $1,000
Powerlink IT & Security Solutions delivers expert network solutions, CCTV installation, and cybersecurity services in Dubai & Abu Dhabi. Trusted for 20+ years, we provide tailored IT infrastructure and data security to protect and empower your business across the UAE...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IT Compliance Solution
- DevOps Consulting
- Show more
- Location
- Abu Dhabi, United Arab Emirates
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $499/hr
- Minimal Budget
- Under $1,000
JourneyTeam has more than 30 years of experience helping organizations modernize how they work through Dynamics 365, Microsoft 365, Power Platform, Azure, AI/Copilot, and Microsofts security technologies. With all Microsoft Solution Partner designations, multiple Advanced Specializations, and five Microsoft...
Top Services:
- Cloud Consulting
- ERP Consulting
- CRM Consulting
- AI Development
- Big Data Analytics
- Show more
- Location
- Draper, Utah
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 11 Projects Listed
WorkSmart IT Services is a client-first IT ally for growing businesses. Headquartered in Durham, North Carolina with offices in Charlotte and Atlanta, we help organizations make sharper decisions, reduce risk, improve resilience, and turn technology into measurable business momentum...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Durham, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Gailey Solutions is leveraging a Strategy to take advantage of the advances in automation by identifying and Partnering with leading firms. These Services along with adult supervision create better results, more quickly, and drastically reduced time to deliver, and just as important, reduced costs...
Top Services:
- Cybersecurity
- IT Compliance Solution
- Managed Services
- Staff Augmentation
- Business Consulting
- Show more
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Intrix Cyber Security is a specialist Australian consultancy providing high-end offensive security and strategic advisory services. As an approved supplier on the BuyICT and Buy NSW government panels, we provide advanced penetration testing, Essential Eight maturity uplift, and 24/7 incident response. We...
Top Services:
- Cybersecurity
- IT Compliance Solution
- Software Testing
- IT Services
- Managed Services
- Show more
- Location
- Sydney, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Value IMS Private Limited is a trusted technology partner delivering end-to-end IT infrastructure, cloud, enterprise applications, cybersecurity, website solutions, and managed IT services...
Top Services:
- CRM Consulting
- ERP Consulting
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Chennai, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
AltTab is a Brisbane-based provider of managed IT, networking, cybersecurity and cloud services, delivering full managed and co-managed solutions across Australia and the South Pacific, including Papua New Guinea (PNG)...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- Staff Augmentation
- IT Services
- Show more
- Location
- Brisbane, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
Websites that Wow. Rankings that deliver. Service that makes you smile. Professional, top quality web design, and powerful SEO from a reliable team ready to listen to you...
Top Services:
- Web Design
- SEO
- Managed Services
- Location
- Charlottesville, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $225/hr
- Minimal Budget
- $10,000 - $25,000
Soaring Towers is a Southern California MSP built specifically to better protect SMBs from the latest threats. Founded in 2017 with a business-first philosophy, we deliver managed IT, 24/7 SOC-backed cybersecurity, Microsoft 365 management, and strategic IT consulting that fits your operations, not the other...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Staff Augmentation
- Show more
- Location
- Culver City, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $220/hr
- Minimal Budget
- $1,000 - $10,000
At Cannon System Design, we are dedicated to providing top-notch IT and A/V installation solutions with a focus on quality, reliability, and customer satisfaction. Our experienced team is committed to delivering exceptional results for all your technology needs, ensuring seamless connectivity, enhanced...
Top Services:
- Managed Services
- Location
- Grand Prairie, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $210/hr
- Minimal Budget
- $1,000 - $10,000
Advanced Networks delivers fully managed IT and cybersecurity from our Los Angeles HQ and offices in Orange County and San Francisco, serving Southern California and the Bay Area. Unlimited support, proactive monitoring, and a full security stack, on a fixed monthly rate with no surprise costs...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
At BuildPro Business Services, we specialize in Virginia Beach and Hampton Roads web design that helps local businesses stand out online. Whether you're in Virginia Beach, Norfolk, Chesapeake, or outside the greater Hampton Roads area, our web design services are tailored to your business's unique needs...
Top Services:
- Web Development
- Web Design
- SEO
- Managed Services
- Show more
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Helping build your success with highly skilled professionals dedicated to providing top-quality IT services to businesses of all sizes. Our team is committed to helping your business succeed by providing the technical support and expertise you need to keep your systems running smoothly. We understand that...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Graphic Design
- Logo Design
- Show more
- Location
- Bucharest, Romania
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
At Pelotech, we're a team of seasoned senior developers specialised in Kubernetes and cloud solutions. We partner with companies, from Fortune 500 giants to mid-sized businesses, to solve complex challenges in cloud migration, integrations, application development and modernisation initiatives...
Top Services:
- Software Development
- Cloud Consulting
- Mobile App Development
- Managed Services
- DevOps Consulting
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
Coleman Technologies is an award-winning Managed IT, Cybersecurity, and AI services firm supporting organizations that rely on technology to operate, grow, and stay secure. Founded in 1999, we work with business owners and leadership teams to simplify IT, reduce cyber risk, and provide clear accountability...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- Show more
- Location
- Langley, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
Tech Alliance is a seasoned IT consulting firm that has been helping New York businesses since 1987. We are a results-driven digital agency specializing in IT consulting, web development, SEO, hosting, and online business solutions designed to help startups and growing brands build a strong, scalable online...
Top Services:
- IT Services
- AI Development
- Managed Services
- Cloud Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
Namh Medias is a creative digital marketing agency that helps businesses grow online through smart advertising, engaging content, and modern branding. We focus on delivering real results with customized strategies that boost visibility, attract the right audience, and drive business growth...
Top Services:
- Digital Marketing
- Web Design
- Graphic Design
- SEO
- Social Media Marketing
- Show more
- Location
- Mumbai, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
AWS Advanced Tier Partner helping enterprises migrate, secure, and govern multi-cloud environments powered by Archmate, our AI-native cloud governance platform...
Top Services:
- Cloud Consulting
- Managed Services
- DevOps Consulting
- Location
- Amman, Jordan
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Portfolios Count
- 1 Project Listed
Subnet is an Adelaide-based managed services partner helping Australian organisations simplify IT, strengthen cyber resilience and scale with confidence. With managed IT, cloud, infrastructure, networking and ICT consulting expertise, Subnet supports businesses, not-for-profits and government teams with...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Location
- Forestville, Australia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
FUSE3 delivers comprehensive IT services with a focus on proactive solutions and personalized attention. The agency excels in IT support, consulting, outsourcing, and infrastructure design, ensuring scalable and enterprise-quality results. FUSE3's state-of-the-art network operations center enables reliable...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Fair Oaks, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Trusted managed IT, cybersecurity, and cloud solutions provider serving Senior Living, Healthcare, and SMBs since 1999. Nationally recognized on Inc. 5000 and CRN's MSP 500 list...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Henrico, Virginia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Netway Networks is a trusted Managed IT Services Provider (MSP) with Australian offices in St Leonards NSW (Head Office), Morningside QLD, Port Melbourne VIC and Perth CBD WA. We specialise in fully managed IT support, cybersecurity, Microsoft 365, disaster recovery, IT consulting and cloud infrastructure for...
Top Services:
- Managed Services
- Location
- St Leonards, Australia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $190/hr
Katava Marketing is a full-service digital marketing agency helping businesses nationwide grow through strategy, branding, website design, SEO, content development, and paid media management...
Top Services:
- Web Development
- SEO
- Digital Marketing
- PPC
- Managed Services
- Show more
- Location
- Chester, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $180/hr
- Portfolios Count
- 1 Project Listed
Keep Your Business Moving with Smart IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Loretto, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
RIT Technologies is your trusted Managed Service Provider (MSP), offering reliable IT support, cybersecurity solutions, proactive system management, and IT consulting. With live-answer support, local expertise, and customized IT roadmaps, we help businesses improve efficiency, secure their data, and stay...
Top Services:
- Managed Services
- IT Services
- Location
- Macomb, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
Gallagher Website Design builds high-performing, SEO-optimized websites that turn visitors into customers. Based in St. Petersburg, FL, we combine 25+ years of design expertise with proven strategies that drive real business growth...
Top Services:
- Web Design
- Web Development
- Mobile App Development
- Managed Services
- SEO
- Show more
- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
InSync Computer Solutions has been managing, maintaining, protecting & securing clients IT environments for 31 years. Our superior and effective managed IT services are the reason our client retention rates are so high. The inSync model includes onsite IT support with a dedicated senior engineer and is...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Laguna Hills, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
Colossus is a professional services & staffing firm with deep roots in intelligence, defense, and enterprise cybersecurity. We advise, assess, and engineer programs across critical verticals including Healthcare, AI, Government, and Manufacturing...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- Boston, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
Xobee Networks is the #1 Managed Service Provider of innovative, cost-effective, and cutting-edge technology solutions in California. Through our wide range of services, we've helped businesses, non-profits, government entities and other organizations throughout California for over 26 years. Were the tech...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Web Development
- Web Design
- Show more
- Location
- Fresno, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $165/hr
- Minimal Budget
- Under $1,000
Netirio is a full service managed it services provider for small and medium businesses along the front range and across the United States. We have offices in Denver and Colorado Springs...
Top Services:
- Managed Services
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- Under $1,000
internacious provides deep Microsoft 365 skills with an Essential Eight aligned security focus. Don't argue IT skills and experience with a mission to prevent costly downtime, and free your team to focus on growth. Not on tech headaches...
Top Services:
- Managed Services
- IT Services
- Location
- Surry Hills, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- Under $1,000
Cascade Web Development designs and builds scalable websites optimized for performance, accessibility, and modern AI-driven discovery. Based in the Pacific Northwest, we work with clients across the U.S., serving as long-term digital partners (not just vendors) invested in sustainable growth, usability, and...
Top Services:
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Mystic Media is a full-service technology agency specializing in custom software, mobile app, web, and firmware development. Our experienced team works closely with startups, growing businesses, and enterprise organizations...
Top Services:
- Mobile App Development
- Software Development
- Web Development
- AI Development
- Cloud Consulting
- Show more
- Location
- Sandy, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 12 Projects Listed
We are proud to offer monthly services, like managed IT and cloud security, to keep your business running smoothly. Plus, with unlimited Dallas-based support, you can have an IT expert in minutes if something goes wrong. IT expert can be on-site...
Top Services:
- IT Services
- Managed Services
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $159/hr
- Minimal Budget
- Under $1,000
Goji Labs
VerifiedVerified by the DesignRush team for authenticity and credibility.AI LeaderRecognized for strong visibility across AI-powered search and answer engines.+1Award WinnerRecipient of a Best Design Award for outstanding work.We Define the Right Build Before We Start It.
Goji Labs helps enterprise teams define the right build before they invest in it. That thinking then carries through design and delivery...
Top Services:
- Mobile App Development
- Software Development
- UI/UX Design
- AI Development
- Web Design
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 23 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGoji Labs Services
Data sourced from the agency's DesignRush profileWorld Wildlife Fund K-ID City of Los Angeles TGS Kangarootime World Health Organization Prediction Strike American Kennel Club Youth on Their Own Root Insurance
Goji Labs Reviews & Testimonials
Web Design Review from Michael Krone
We partnered with Goji Labs for a complete app build, and they delivered exactly what we needed. Their team handled the entire project professionally and with great care from start to finish. I would highly recommend Goji Labs to anyone seeking a skilled and dependable development partner.
Software Development Review from Wilson Rapp
We brought Goji Labs on board for a major migration project, and the entire experience was smooth and well-managed from start to finish. We could not be happier with the results. Their expertise gave us confidence throughout the process, and we would not hesitate to work with them again.
Mobile App Development Review from Sheila Reddy
As a founder with just an idea and a business model, I needed a partner who could turn that vision into a real product. Goji Labs guided me through every step of the process and built exactly the app we needed. Their expertise and patience made the entire journey manageable and rewarding.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAt Tronsit Solutions, we offer IT, Software, and Cybersecurity solutions, with a focus on Managed IT Services. Our vision is to lead globally by providing reliable, cost-effective IT solutions and empowering businesses to grow and adapt in a dynamic tech landscape...
Top Services:
- Web Development
- Software Development
- CRM Consulting
- Managed Services
- Cloud Consulting
- Show more
- Location
- Texas City, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
We deliver transformative technologies to some of the worlds most recognized brands. We work with the top performance management vendors including OneStream, Angular, Ionic, Azure, React, Oracle to automate and optimize your business processes, and make your work simpler and more efficient...
Top Services:
- Mobile App Development
- Software Development
- AI Development
- Managed Services
- eCommerce Development
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Web Design
- Business Consulting
- Show more
- Location
- Birmingham, Alabama
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
Focus on running your business while we handle the complexities of managing, maintaining, and securing your website. Our streamlined approach ensures you won't need to log into your WordPress website for updates or changes. Just send us an email, and we'll take care of everything, providing you with peace of...
Top Services:
- Managed Services
- WordPress Website Design
- UI/UX Design
- IT Services
- SEO
- Show more
- Location
- Arden Hills, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
FXV Digital Design is a leading digital marketing agency based in Wyomissing PA. At FXV Digital Design, our ethos is built on the 4 Pillars of Awesome a foundation that sets us apart in the world of marketing. Read more here: https://fxvdigital.com...
Top Services:
- Branding
- Web Design
- Managed Services
- SEO
- Video Production
- Show more
- Location
- Wyomissing, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Slidell, Louisiana
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
With a warranty on support, Digital DataComm offers a white glove approach to IT service...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Orem, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Live Oak IT Partners are an MSP that covers all of Texas. We take a very relationship focused approach to our partnerships with small businesses. Founded in Austin in 2014, Live Oak is focused on bringing comprehensive and proactive IT consulting and support to our clients...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Web Design Essex helps local businesses in Essex and London creating new websites or to update existing ones. With a focus on user experience and goal orientated designs-oriented designs, we create websites that's that are set out to achieve your business's goals. Whether it's purely branding or generating...
Top Services:
- Web Design
- WordPress Website Design
- PPC
- SEO
- Managed Services
- Show more
- Location
- Hornchurch, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Charter Technology Solutions (CTS) is an IT and Cybersecurity Solutions Provider dedicated to helping K-12, nonprofits and commercial organizations create non-disruptive technology environments, instill security to avoid cyber disasters, unify systems & manage costs so users can thrive...
Top Services:
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
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6 Frequently Asked Questions about Managed IT Service Providers
What is a managed IT service provider, and how does it differ from traditional IT support?
It is a company that takes over the responsibility of running and maintaining a business’s IT systems. Instead of hiring a full in-house team, companies outsource network monitoring, technical issue resolution, and data security to a managed services provider (MSP).
In the United States, the managed services market is projected to reach over $119 billion by 2031, driven largely by demand for cloud, security, and compliance expertise.
The key difference between managed service providers and traditional IT support comes down to approach, scope, and value:
| Category | Traditional IT support (Break-Fix) | Managed IT Service Provider |
| Approach | Reactive: Issues are addressed only after they occur | Proactive: Continuous monitoring prevents issues before impact |
| Scope of services | Limited: Focused on isolated tasks like troubleshooting or hardware fixes | Comprehensive: Covers cloud computing, cybersecurity, infrastructure, and more |
| Engagement model | Transactional: Engaged only when problems arise | Ongoing partnership: Aligned with long-term performance and digital transformation goals |
| Cost structure | Unpredictable: Variable costs based on incidents and repairs | Predictable: Fixed monthly pricing for consistent budgeting |
Which services do IT managed services companies offer?
They deliver a broad range of managed IT services to keep systems running efficiently, securely, and in alignment with business goals. Rather than offering one-off fixes, these providers deliver comprehensive IT solutions that combine support, strategy, and ongoing optimization.
- 24/7 system monitoring and maintenance: Continuous oversight of systems to detect, prevent, and resolve issues before they disrupt business operations.
- Help desk and end-user support services: On-demand technical assistance for employees to resolve IT issues quickly and keep productivity high.
- Server, network, and device management: Ongoing management of core infrastructure to ensure performance, connectivity, and reliability across all systems.
- Security patching and software updates: Regular updates to fix vulnerabilities, improve performance, and protect systems from emerging cyber threats.
- IT infrastructure planning and optimization: Strategic design and ongoing improvement of IT environments to support scalability, efficiency, and business growth.
- Cybersecurity and data protection: Advanced services and threat monitoring, email security to prevent phishing and ransomware attacks, network security and endpoint protection, and data protection, backup, and compliance support.
- Data backup and disaster recovery: Managed IT services providers help organizations prepare for and recover from disruptions by handling backup management and secure data storage, disaster recovery planning and testing, and rapid system restoration after outages or cyber incidents.
- Cloud hosting and management, including cloud migration from on-premises systems to platforms like Google Cloud, ongoing management of cloud services and hybrid environments, and the design of scalable cloud solutions for performance and cost efficiency.
When should a company switch from break-fix IT support to a managed solution?
It should switch when reactive IT support is no longer enough to keep systems secure, reliable, and cost-effective. If your business is growing, adopting cloud services, or facing increasing security risks, managed IT services offer a more proactive and scalable approach.
Key signs it’s time to switch:
- Frequent downtime or recurring IT issues: If problems keep happening, a managed IT service can proactively monitor and maintain systems to prevent disruptions.
- Unpredictable IT costs: Break-fix support leads to unexpected expenses, while managed services provide predictable monthly pricing.
- Rising threats: Without strong cybersecurity services, your business is at risk
- Moving to the cloud or scaling operations: Managed IT service providers can support cloud migration, manage cloud providers, and deliver scalable cloud solutions.
- Limited internal IT resources: If your team is stretched thin, these providers offer expert support services without the need for in-house hiring.
- Need for a long-term IT strategy: A managed solution helps align information technology with business goals, supporting digital transformation and growth.
- Operating in competitive markets: Businesses across the United States, including New York, New Jersey, and Los Angeles, require reliable technology solutions to stay competitive.
How much do managed IT services cost?
Managed IT services typically cost between $80 and $200 per user per month, though exact pricing depends on your business size, the number of devices, and the range of services included.
IT managed services companies also offer the following pricing models:
- Per device: $50-$150 per device/month
- Flat rate: $3,000-$10,000+ per month for full support
- Tiered plans: Price varies by service level
- À la carte: Flexible, starting at a few hundred dollars/month
What industries benefit most from managed IT services?
Any business that needs reliable IT support, predictable costs, and strong data protection can benefit from managed IT services.
For example:
- Small to mid-sized companies that don’t have full in-house IT teams
- Healthcare providers who must protect sensitive patient data
- Financial and legal firms that need strict compliance and security
- Fast-growing startups that need scalable IT support
- Retail and eCommerce companies that run online sales platforms
- Manufacturers that rely on connected systems and automation
What should you look for when choosing a managed IT services company?
You should focus on a few key factors that determine reliability, security, and long-term value, including:
- Experience and proven results: Look for managed IT service providers with a strong track record, supported by real client outcomes or a relevant case study.
- Range of managed IT services: It should offer comprehensive IT solutions, so you don’t need multiple service providers.
- Customized approach: It should offer tailored solutions that align with your business goals, infrastructure, and growth plans.
- Transparent pricing: Choose a provider with clear, predictable pricing for managed services, avoiding hidden fees or unexpected costs.
- Cloud expertise: Strong managed service providers should support cloud migration, manage cloud providers like Google Cloud, and deliver scalable cloud solutions.
- Service level agreements (SLAs): Defined response times and performance guarantees ensure consistent, reliable support services.
- Scalability: Your managed solution should grow with your business, supporting expansion, new technologies, and digital transformation.
- Reputation and credibility: Established managed IT services companies demonstrate reliability through client successes and industry presence.
- Strategic partnership mindset: A strong MSP acts as a long-term partner, helping guide technology decisions and optimize your information technology environment.