Explore top managed IT service providers that keep your infrastructure secure, efficient, and up to date. They handle network monitoring, data protection, and system maintenance so your team can focus on core business growth.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

  • IT & Digital Marketing Experts

    SeedTech is a full-stack web development & digital marketing agency with IT support entities. We build industry-leading websites from eCommerce to custom built websites and apps, while providing IT services to ensure business continuity...

    Top Services:

    • Web Development
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Digital Marketing
    • Show more
    Location
    Hopatcong, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
  • MRE + Infosys: A Powerful New Energy

    We are here to help you get it done. With our expert team of consultants, we help you find solutions to your toughest problems and turn your ideas into reality...

    Top Services:

    • Software Development
    • IT Services
    • Managed Services
    • Cloud Consulting
    • Business Consulting
    • Show more
    Location
    Houston, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Where Innovation Happens

    MILL5 is a global AI and technology consulting company offering Software Consulting, Performance Engineering, and Managed Service offerings to businesses across various industries...

    Top Services:

    • AI Development
    • Software Development
    • IoT
    • Software Testing
    • Cybersecurity
    • Show more
    Location
    Boston, Massachusetts
    Number of Employees
    100 - 249
  • B2B Revenue Operations & GTM Engineering Agency

    MarTech Do is an independent B2B Revenue Operations agency. With over 10+ years of experience in Salesforce and Hubspot ecosystems, we help clients utilize CRMs' complete powers to achieve marketing, sales, and customer success operations excellence.Our core key tech stack focus is in Sales Cloud,...

    Top Services:

    • CRM Consulting
    • Managed Services
    • IT Services
    • Email Marketing
    • CRO
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Supply Chain Traceability Software

    TransGenie is an end-to-end supply chain traceability platform that helps businesses track products, ingredients, batches, lots, suppliers, and shipments from source to consumer...

    Top Services:

    • Software Development
    • IT Compliance Solution
    • ERP Consulting
    • Managed Services
    • Logistics
    • Show more
    Location
    Delaware City, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    Under $1,000
  • Founded in 2005, Immense Networks provides quality in-business solutions to the Baton Rouge, Northshore, and New Orleans areas of Louisiana...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Software Development
    • Mobile App Development
    • Show more
    Location
    Baton Rouge, Louisiana
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $10,000 - $25,000
  • Your Technology Innovators

    Our specialty is software development, databases, web, and information security. Our passion is creating solutions that drive success for our clients...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Web Design
    • Web Development
    • Show more
    Location
    Tucson, Arizona
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
  • Comprehensive managed IT and cyber security services to help your business thrive.

    Texaport is an established and reputable managed service provider with a strong focus on security and customer service excellence...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Staff Augmentation
    • Show more
    Location
    Edinburgh, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • We take care of your clients as you do it

    COSCEMEXIT focus to provide IT services in LATAM region, because we know the hispanic countries and their way of working We can give you better coverage and guarantee of quality of service than any one...

    Top Services:

    • Managed Services
    • IT Services
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Show more
    Location
    Fort Worth, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $1,000 - $10,000
  • Trusted business advisors dedicated to transforming lives through proven IT solutions...

    Top Services:

    • Managed Services
    • IT Services
    • Web Development
    • Software Development
    • Digital Marketing
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
  • Managed IT. Cybersecurity. Compliance.

    Intech Hawaii is the go-to expert for network design, cybersecurity and managed services. With a specialized focus on multi-site networks, we offer comprehensive solutions including disaster recovery, firewall security and voice and data-structured cabling, ensuring secure and efficient operations for...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Honolulu, Hawaii
    Number of Employees
    Under 49
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $1,000 - $10,000
  • We worry about your cyber security so you don't have to.

    Geek To You Technology Services is a managed IT and cybersecurity provider serving businesses in New Hampshire and the broader New England area. The company focuses on proactive IT support, fast response times, and clear communication to help businesses stay secure, reduce downtime, and operate efficiently...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Barrington, New Hampshire
    Number of Employees
    Under 49
  • We Help Businesses Manage, Maintain, and Secure their WordPress Website.

    Focus on running your business while we handle the complexities of managing, maintaining, and securing your website. Our streamlined approach ensures you won't need to log into your WordPress website for updates or changes. Just send us an email, and we'll take care of everything, providing you with peace of...

    Top Services:

    • Managed Services
    • WordPress Website Design
    • UI/UX Design
    • IT Services
    • SEO
    • Show more
    Location
    Arden Hills, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000
  • Informed IT Solutions

    We are a dynamic and innovative technology company headquartered in South Africa. We specialise indeveloping specialized solutions to businesses of all sizes...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Services
    • WordPress Website Design
    • Show more
    Location
    Pretoria, South Africa
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • Elevating IT, Empowering You

    Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Welcome to Raygain, Enabling Growth Through Tech Excellence.

    As a leading name in the cybersecurity industry, we offer a comprehensive range of cutting-edge solutions to fortify your online safety. Our specialization lies in delivering state-of-the-art technologies to reduce the impact of emerging threats. From advanced threat detection to proactive risk management...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Borehamwood, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Secure Your Business. Transform Your Operations. Empower Your People.

    Heroic Technologies delivers trusted IT and cybersecurity solutions with an average response time of under 10 minutes and a 98%+ client satisfaction rating. As cyber threats continue to rise, with ransomware impacting two-thirds of businesses and cybercrime costs nearing $10 trillion, we empower organizations...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • IT Services
    • Staff Augmentation
    • Show more
    Location
    Campbell, California
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Taking UK businesses on a journey to 100%.

    Proactive IT Support and Cyber solutions for UK businesses. We provide constant investment in technology and continuous training of our highly experienced team of professionals, Syn-Star offers effective, reliable and affordable solutions, as well as advice and guidance for your long-term business growth...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Rake, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • The Right Technologies, Not Just More Technology.

    WorkSmart IT Services is a client-first IT ally for growing businesses. Headquartered in Durham, North Carolina with offices in Charlotte and Atlanta, we help organizations make sharper decisions, reduce risk, improve resilience, and turn technology into measurable business momentum...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Durham, North Carolina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $1,000 - $10,000
  • IT Support And Cyber Security

    Simplify your IT and amplify your productivity. Our tailored, human-centric managed IT service provides one expert point of contact, consolidating your providers and streamlining your tech. With a dedicated IT director and responsive personal helpdesk, we'll keep your business focused, agile, and thriving...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Web Development
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • IT Solutions For Business

    Tech Hero is an Orlando-based IT services and managed service provider supporting businesses across Central Florida and throughout the United States. The company offers managed IT services, cybersecurity, cloud solutions, on-demand IT support, network security, compliance, structured cabling, VoIP, vendor and...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000
  • Technology Solutions Partner For Small Businesses

    DubLow Digital delivers modern IT management, cybersecurity, and digital strategy for growing businesses. Based in Colorado, we offer on-site support locally and remote services nationwide. Whether you're scaling, securing, or simply need smarter tech, we're your one-stop partner for 24/7 support, Zero Trust...

    Top Services:

    • Managed Services
    • Cybersecurity
    • Digital Marketing
    • PPC
    • Email Marketing
    • Show more
    Location
    Edwards, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • We Transform Businesses With Innovative Technological Solutions

    We are proud to collaborate with companies of different sectors and sizes. We collaborate with our clients to achieve their objectives and overcome technological challenges in a highly competitive and demanding market. We are always committed to providing you with innovative solutions and high quality...

    Top Services:

    • Managed Services
    • Big Data Analytics
    • IoT
    • AI Development
    • Cloud Consulting
    • Show more
    Location
    Mexico City, Mexico
    Number of Employees
    100 - 249
  • We Keep Your IT Running

    Were a local MSP in the triangle area that doubles as a software development company that actually covers 100% of company needs because we can create personalized software for all of our clients...

    Top Services:

    • Managed Services
    • Cybersecurity
    • Web Development
    • Mobile App Development
    • Cloud Consulting
    • Show more
    Location
    Morrisville, North Carolina
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • UK managed IT services for businesses that need IT to just work.

    Genmar IT helps UK businesses get more value from their technology. Headquartered in Hertfordshire and operating since 1996, we deliver managed IT support, Microsoft 365, cyber security, business telephony, and AI automation to clients ranging from five-person professional services firms to operations with...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • AI Development
    • Show more
    Location
    Bishop's Stortford, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
  • IT Support Aberdeen For Businesses

    We focus on proactive support, security-first service delivery, Microsoft 365 management, infrastructure support, monitoring, and long-term operational improvement. Unlike large call-centre providers, clients work directly with a senior engineer who understands their environment and business requirements...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Inverurie, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Minimal Budget
    Under $1,000
  • AWS Premier Partner

    SUDO Consultants is a leading Cloud Consulting firm and AWS Premier Tier Partner in the Middle East. We leverage the full potential of the Cloud to help businesses innovate and grow. Our team of certified experts excels in creating tailored cloud solutions, making us the only AWS partner in the region with...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
  • Calm. By Design.

    Next Perimeter is a national managed IT and cybersecurity provider built for regulated industries: legal, healthcare, financial services, and media. Founded in 2006 and SOC 2 Type 2 compliant, we treat IT and security as one system, not two vendors handing off risk when something breaks. Our model is...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Tampa, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $179/hr
    Minimal Budget
    $1,000 - $10,000
  • Unified IT Services

    A Vancouver-based MSP for growing small and mid-sized businesses that want enterprise-grade IT without the enterprise headcount. Glimpse Networks runs the whole stack helpdesk, cybersecurity, backups, cloud, and Microsoft 365 on predictable flat-rate plans, backed by Sophos, Veeam, and Microsoft partnerships...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Delta, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $160/hr
    Minimal Budget
    $1,000 - $10,000
  • Grow Faster. Stay In Control.

    MARFI Systems is a SOC 2 Type II certified managed IT, cybersecurity and compliance provider in Santa Monica serving startups, healthcare, fintech and defense contractors across Los Angeles and Southern California. Launchpad bundles proactive IT, 24/7 SOC, endpoint and email security, identity, backup and...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • IT Services
    • Cloud Consulting
    • Show more
    Location
    Santa Monica, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $1,000 - $10,000
  • The IT Partner That Actually Puts Its Money Behind Every Promise

    You'll hear back from a real engineer not a bot, not a sales rep in under one hour during business hours. If we miss that window, your next month is free. That promise is in writing in our MSA...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Gilbert, Arizona
    Number of Employees
    Under 49
  • Make IT Boring. Managed IT for Growing Businesses.

    LK Tech is a Cincinnati-based managed IT and cybersecurity provider helping small and midsized businesses simplify technology, reduce risk, and keep their teams productive. Since 1999, we have provided proactive IT support, cybersecurity, cloud services, and strategic technology guidance with one goal: make...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Norwood, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Certified IT Services & Digital Transformation with agentic AI

    Sunrise Technologies is a 100% Australian-owned and operated software development company with offices in Sydney and Perth, and a global presence spanning Singapore, India, and Dubai...

    Top Services:

    • AI Development
    • Mobile App Development
    • Software Development
    • Blockchain
    • eCommerce Development
    • Show more
    Location
    Sydney, Australia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Building Partnerships to Empower Business

    IT Partnerships in Strategy, Support, Security. Strategy focused IT Managed Service company providing Full Support and Flex (Co-Managed) support monthly flat rate options. Serving the Carolinas and New York regions...

    Top Services:

    • IT Services
    • Cybersecurity
    • Managed Services
    Location
    Albany, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
  • Your IT Anytime, Anywhere!

    IT support provider for small and medium businesses across the United States. We help business leaders get the most out of their technology investment, on-premise and in the cloud...

    Top Services:

    • Cybersecurity
    • IT Services
    • Managed Services
    Location
    Natick, Massachusetts
    Number of Employees
    50 - 99
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
  • Build more sustainable business relationships.

    We are one of the fastest-growing CRM solutions providers in North America. As a trusted partner of Salesforce, Certinia, and HubSpot, we transform businesses by providing innovative solutions to our clients globally...

    Top Services:

    • CRM Consulting
    • DevOps Consulting
    • Managed Services
    Location
    Irving, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $10,000 - $25,000
  • Empowers Growth, Builds Resilience, and Protects What Matters

    Bondgate IT is a UK-based Managed Service Provider specialising in cyber-first IT support for SMEs. From frontline tech support to compliance, cybersecurity, and digital strategy, we help ambitious businesses simplify complexity, stay secure, and scale with confidence. Trusted by organisations in regulated...

    Top Services:

    • IT Services
    • Cybersecurity
    • Managed Services
    Location
    Darlington, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
  • Your Cloud Experts

    Hyve Managed Hosting is a fully managed, global hosting provider delivering enterprise-grade infrastructure across 35+ data centre locations worldwide...

    Top Services:

    • Cloud Consulting
    • IT Services
    • Managed Services
    Location
    Brighton, United Kingdom
    Number of Employees
    50 - 99
  • Innovation Meets Execution.

    The Provato Group is an IT services and technology solutions company in Brecksville, Ohio. We strategize, propose and provide IT solutions to companies locally and nationwide, and our goal is to ensure your specific IT needs meet your standards and requirements...

    Top Services:

    • Mobile App Development
    • IT Services
    • Software Development
    • eCommerce Development
    • Cloud Consulting
    • Show more
    Location
    Independence, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Innovation & Results

    We specialize in transforming Chilean SMEs with real technology: Corporate Website Design in WordPress (fast and secure). E-commerce stores (WooCommerce) optimized for sales. Local SEO and strategies to dominate Google Maps. High-speed hosting. Unlike other agencies, we integrate Artificial Intelligence and...

    Top Services:

    • Web Design
    • UI/UX Design
    • PPC
    • eCommerce Development
    • Email Marketing
    • Show more
    Location
    Santiago, Chile
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Aurora Security Consulting Services

    Since 1990, security-conscious companies have turned to Aurora for support of their business-critical applications. Aurora’s highly training sales and engineering teams uniquely combine to position Aurora as a single source security consulting service provider...

    Top Services:

    • Cybersecurity
    • Managed Services
    • IT Services
    Location
    Torrance, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $5000/hr
    Minimal Budget
    $1,000 - $10,000
  • IT Support Services for Alabama Businesses

    Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...

    Top Services:

    • IT Services
    • Cybersecurity
    • Managed Services
    • Web Design
    • Business Consulting
    • Show more
    Location
    Birmingham, Alabama
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Portfolios Count
    1 Project Listed
  • Modern Infrastructure For Property Management

    Domio Labs delivers production-ready SaaS and AI-powered applications at the speed AI-accelerated engineering allows fixed scope, fixed price, senior engineers throughout. No junior staffing, no scope creep, no vendor lock-in. Built for operators who need software that works on the first delivery, not the...

    Top Services:

    • Software Development
    • Mobile App Development
    • eCommerce Development
    • Web Development
    • Managed Services
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
  • Business Technology Made Easy

    Xobee Networks is the #1 Managed Service Provider of innovative, cost-effective, and cutting-edge technology solutions in California. Through our wide range of services, we've helped businesses, non-profits, government entities and other organizations throughout California for over 26 years. Were the tech...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    • Web Development
    • Web Design
    • Show more
    Location
    Fresno, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $165/hr
    Minimal Budget
    Under $1,000
  • Secure. Scalable. Agile.

    We help small and medium-sized businesses thrive with personalized cybersecurity and cloud computing consulting and managed services...

    Top Services:

    • Cybersecurity
    • Cloud Consulting
    • IT Services
    • Managed Services
    • IT Compliance Solution
    • Show more
    Location
    Odenton, Maryland
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Never Worry About Your Website Again

    Pro Construct Digital is your partner in web design, development, SEO and digital services! We deliver high-quality solutions backed by clear, responsive communication to help your business thrive online...

    Top Services:

    • Web Design
    • SEO
    • Web Development
    • Managed Services
    • WordPress Website Design
    • Show more
    Location
    West Jordan, Utah
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Managed IT and cyber security for ambitious 550 user firms across London and the Southeast.

    Managed IT and cyber security for ambitious 5-100 user firms across London and the Southeast - and the first MSP to hold the Assurix Trustmark...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Managed Services
    • Staff Augmentation
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • We Make IT Work

    Braver Technology has been serving RI and Southeastern MA since 1989, offering superior managed IT services with on-site, courteous, professional, and knowledgeable support that is simple and easy to use. Braver Technology is committed to raising the bar for community and customer service, driven by pride in...

    Top Services:

    • Cybersecurity
    • Managed Services
    • IT Services
    • Cloud Consulting
    • DevOps Consulting
    • Show more
    Location
    Taunton, Massachusetts
    Number of Employees
    Under 49
    Average Hourly Rate
    $169/hr
    Minimal Budget
    $1,000 - $10,000

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6 Frequently Asked Questions about Managed IT Service Providers

What is a managed IT service provider, and how does it differ from traditional IT support?

It is a company that takes over the responsibility of running and maintaining a business’s IT systems. Instead of hiring a full in-house team, companies outsource network monitoring, technical issue resolution, and data security to a managed services provider (MSP). 

In the United States, the managed services market is projected to reach over $119 billion by 2031, driven largely by demand for cloud, security, and compliance expertise.

The key difference between managed service providers and traditional IT support comes down to approach, scope, and value: 

CategoryTraditional IT support (Break-Fix) Managed IT Service Provider 
ApproachReactive: Issues are addressed only after they occur Proactive: Continuous monitoring prevents issues before impact 
Scope of servicesLimited: Focused on isolated tasks like troubleshooting or hardware fixes Comprehensive: Covers cloud computing, cybersecurity, infrastructure, and more 
Engagement modelTransactional: Engaged only when problems arise Ongoing partnership: Aligned with long-term performance and digital transformation goals 
Cost structureUnpredictable: Variable costs based on incidents and repairs Predictable: Fixed monthly pricing for consistent budgeting 

Which services do IT managed services companies offer?

They deliver a broad range of managed IT services to keep systems running efficiently, securely, and in alignment with business goals. Rather than offering one-off fixes, these providers deliver comprehensive IT solutions that combine support, strategy, and ongoing optimization.

  • 24/7 system monitoring and maintenance: Continuous oversight of systems to detect, prevent, and resolve issues before they disrupt business operations.
  • Help desk and end-user support services: On-demand technical assistance for employees to resolve IT issues quickly and keep productivity high.
  • Server, network, and device management: Ongoing management of core infrastructure to ensure performance, connectivity, and reliability across all systems.
  • Security patching and software updates: Regular updates to fix vulnerabilities, improve performance, and protect systems from emerging cyber threats.
  • IT infrastructure planning and optimization: Strategic design and ongoing improvement of IT environments to support scalability, efficiency, and business growth.
  • Cybersecurity and data protection: Advanced services and threat monitoring, email security to prevent phishing and ransomware attacks, network security and endpoint protection, and data protection, backup, and compliance support.
  • Data backup and disaster recovery: Managed IT services providers help organizations prepare for and recover from disruptions by handling backup management and secure data storage, disaster recovery planning and testing, and rapid system restoration after outages or cyber incidents.
  • Cloud hosting and management, including cloud migration from on-premises systems to platforms like Google Cloud, ongoing management of cloud services and hybrid environments, and the design of scalable cloud solutions for performance and cost efficiency. 

When should a company switch from break-fix IT support to a managed solution?

It should switch when reactive IT support is no longer enough to keep systems secure, reliable, and cost-effective. If your business is growing, adopting cloud services, or facing increasing security risks, managed IT services offer a more proactive and scalable approach.

Key signs it’s time to switch:

  • Frequent downtime or recurring IT issues: If problems keep happening, a managed IT service can proactively monitor and maintain systems to prevent disruptions.
  • Unpredictable IT costs: Break-fix support leads to unexpected expenses, while managed services provide predictable monthly pricing.
  • Rising threats: Without strong cybersecurity services, your business is at risk
  • Moving to the cloud or scaling operations: Managed IT service providers can support cloud migration, manage cloud providers, and deliver scalable cloud solutions.
  • Limited internal IT resources: If your team is stretched thin, these providers offer expert support services without the need for in-house hiring.
  • Need for a long-term IT strategy: A managed solution helps align information technology with business goals, supporting digital transformation and growth.
  • Operating in competitive markets: Businesses across the United States, including New York, New Jersey, and Los Angeles, require reliable technology solutions to stay competitive.

How much do managed IT services cost?

Managed IT services typically cost between $80 and $200 per user per month, though exact pricing depends on your business size, the number of devices, and the range of services included.

IT managed services companies also offer the following pricing models:

  • Per device: $50-$150 per device/month
  • Flat rate: $3,000-$10,000+ per month for full support
  • Tiered plans: Price varies by service level
  • À la carte: Flexible, starting at a few hundred dollars/month

What industries benefit most from managed IT services?

Any business that needs reliable IT support, predictable costs, and strong data protection can benefit from managed IT services.

For example:

  • Small to mid-sized companies that don’t have full in-house IT teams
  • Healthcare providers who must protect sensitive patient data
  • Financial and legal firms that need strict compliance and security
  • Fast-growing startups that need scalable IT support
  • Retail and eCommerce companies that run online sales platforms
  • Manufacturers that rely on connected systems and automation

What should you look for when choosing a managed IT services company?

You should focus on a few key factors that determine reliability, security, and long-term value, including:

  • Experience and proven results: Look for managed IT service providers with a strong track record, supported by real client outcomes or a relevant case study. 
  • Range of managed IT services: It should offer comprehensive IT solutions, so you don’t need multiple service providers. 
  • Customized approach: It should offer tailored solutions that align with your business goals, infrastructure, and growth plans. 
  • Transparent pricing: Choose a provider with clear, predictable pricing for managed services, avoiding hidden fees or unexpected costs. 
  • Cloud expertise: Strong managed service providers should support cloud migration, manage cloud providers like Google Cloud, and deliver scalable cloud solutions.
  • Service level agreements (SLAs): Defined response times and performance guarantees ensure consistent, reliable support services. 
  • Scalability: Your managed solution should grow with your business, supporting expansion, new technologies, and digital transformation. 
  • Reputation and credibility: Established managed IT services companies demonstrate reliability through client successes and industry presence. 
  • Strategic partnership mindset: A strong MSP acts as a long-term partner, helping guide technology decisions and optimize your information technology environment.