Best Tennessee Telephone Answering Service Company Rankings

8 Companies - Rankings updated: March 31, 2026

Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.

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United States × Tennessee ×

  • Gabbyville

    Allow Gabbyville deliver your VOICE with a SMILE!

    Gabbyville specializes in providing live virtual receptionist answering services to a wide array of small and medium-sized business owners across the nation. Our services encompass answering inbound calls, making outbound calls, scheduling appointments, and a host of other administrative tasks.  [... see all Gabbyville reviews ]
    Location
    Knoxville, Tennessee
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    Gabbyville Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Gabbyville Reviews & Testimonials

    • Jotham King
      Jotham King CEO at Book2Clean
      5.0★
      Phone Answering Services Review from Jotham King

      Overall I highly recommend Gabbyville. If you’re a business looking for that extra phone support, Gabbyville should be the first place to look. From how satisfied my clients are, to the positive reviews they leave about my company’s “receptionists”, Gabbyville has helped my business greatly! Thank you Gabbyville for getting me to where I am today with my business!

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    • Cesar Rodriguez
      Cesar Rodriguez Owner at Just Maid 4 You
      5.0★
      Phone Answering Services Review from Cesar Rodriguez

      Gabbyville has helped me expand my business in a manner that would have been impossible by myself. We’ve increased our revenue almost 2 times in the past 6 months, growing it into a 6-figure business! While I maintained a full-time job, I can probably count the number of times I had to personally call customers on just one hand. By using Gabbyville, I’m able to focus my limited time on running the business and working on marketing. Gabbyville’s receptionists have my complete trust, and they can probably convert leads into clients better than I can. Thank you Gabbyville for getting me to where I am today with my business!

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    • Joshua Holmes
      Joshua Holmes CEO at Ethode
      5.0★
      Call Centers Review from Joshua Holmes

      The last couple of years, Ethode has experiencing tremendous growth. We have trouble answering phones, taking messages and scheduling meetings. Gabbyville has exceeded our expectations and has become a crucial part in how we do business. We would highly recommend Gabbyville to any company that’s struggling in handling phone calls and taking care of their customers the right way.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • C Sharp Video Productions
    • Ethode
    • Book2Clean
    • T.W. Family Law Attorney
    • JustMaid4You
    • Yaniv and Associates
    • Marszalek Law Firm
    • Via Nova Consulting
    • Tier 3 Technology Solutions
    • CornerStone Consulting
    Data sourced from the agency's DesignRush profile
    View Profile
    4.7 4.7 (4)

  • Westpark Communications

    A Call Center Suited to Your Needs

    Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements.  [... see all Westpark Communications reviews ]
    Location
    Nashville, Tennessee
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Westpark Communications Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Consumer Product Distributor
      Outsourced Customer Support Project Consumer Product Distributor
    • Plumbing Company
      Outsourced Customer Support Project Plumbing Company
    • National Home Builder
      Outsourced Customer Support Project National Home Builder
    • Real-Estate Management Company
      Outsourced Customer Support Project Real-Estate Management Company
    • Major Hospital
      Outsourced Customer Support Project Major Hospital
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Westpark Communications Reviews & Testimonials

    • Anonymous Undisclosed at Worldwide Logistics
      5.0★
      Customer Support Review from Anonymous

      Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.

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    • Anonymous Undisclosed at HVAC
      5.0★
      Customer Support Review from Anonymous

      We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!

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    • Anonymous Undisclosed at Undisclosed
      5.0★
      Customer Support Review from Anonymous

      We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Consumer Product Distributor (E-commerce)
    • Plumbing Company
    • National Home Builder
    • Real-Estate Management Company
    • Major Hospital
    • Capital Goods Manufacturer
    • Manufacturer – Independent Living Aids
    • Residential & Commercial Retail Energy Provider
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (5)
    4.8 4.8 (133)

  • TeleDirect

    We Take Care of Your Calls.

    TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations.  [... see all TeleDirect reviews ]
    Location
    Nashville, Tennessee
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    TeleDirect Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TeleDirect Reviews & Testimonials

    • Michelle Goode
      Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas
      5.0★
      Call Centers Review from Michelle Goode

      Retrieving data. Wait a few seconds and try to cut or copy again.

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    • Tiffany L. Garcia
      Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom
      5.0★
      Call Centers Review from Tiffany L. Garcia

      Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)

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    • Carol Magdalein
      Carol Magdalein President at SEMINARS FOR LESS
      5.0★
      Call Centers Review from Carol Magdalein

      Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Southern California Public Radio
    • WayFM
    • WGVU
    Data sourced from the agency's DesignRush profile
    View Profile
    4.6 4.6 (3)

  • CCSP

    The Call Center Pros

    Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting.  [... see all CCSP reviews ]
    Location
    Seymour, Tennessee
    Number of Employees
    100 - 249

    CCSP Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    CCSP Reviews & Testimonials

    • Ellie Dennard
      Ellie Dennard CEO at Superior Healthcare
      5.0★
      Phone Answering Services Review from Ellie Dennard

      Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Telehealth Groups
    • Property Management Clients
    • Municipal Agencies
    • Law Firms
    • Corporate Clients
    • Medical Networks
    • Service / Trades Companies
    • Hospitals
    • Small Businesses
    Data sourced from the agency's DesignRush profile
    View Profile
    4.3 4.3 (1)
    1.0 1.0 (1)

  • Televergence

    Toll Free and Long Distance Specialists.

    Televergence is a 30+ year, nationwide telecom carrier who provides premium, all calls connect Inbound Toll-Free and Outbound Long Distance Service.  [... view Televergence profile ]
    Location
    Nashville, Tennessee
    Number of Employees
    50 - 99

    Televergence Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Communication Industry
    Data sourced from the agency's DesignRush profile
    View Profile

  • Med Communications

    Global Medical Affairs Service Provider

    Med Communications is a leading provider of comprehensive global medical affairs services, including medical information contact centers, scientific content development, and pharmacovigilance. www.medcommunications.com  [... view Med Communications profile ]
    Location
    Memphis, Tennessee
    Number of Employees
    100 - 249

    Med Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Med Communications Reviews & Testimonials

    • Jennifer Ramsey-Dietlin
      Jennifer Ramsey-Dietlin Review from Google
      5.0★

      Jennifer Ramsey-Dietlin's Review Sourced from Google

      I had an aircraft coming into Memphis that had never flown there before. I had no radio contact with my crew so i diverted to MedCom to help. Daniel was amazing. He made sure not only that my pilot and crew were safe, but went above and beyond by supplying ground and landing issues and refueling. Danial and his MedCom crew were by far friendly and so very helpful.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Small Business Industry
    • Healthcare Industry
    • Communication Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (4)

  • SureCall

    Focused on Customer Satisfaction

    SureCall stands as a 24/7/365 outsourced customer support and multimedia contact center, uniquely distinguished by its cutting-edge technology, adaptable architecture, and streamlined programs.  [... view SureCall profile ]
    Location
    Nashville, Tennessee
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    SureCall Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    SureCall Reviews & Testimonials

    • Kassy's Locker
      Kassy's Locker Review from Google
      5.0★

      Kassy's Locker's Review Sourced from Google

      Surecall Experts is a top-tier BPO call center known for exceptional customer service and professional outsourcing solutions. They offer businesses reliable support in areas such as customer care, technical assistance, and more. A good partner for your business!

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    • Helius
      Helius Review from Google
      5.0★

      Helius's Review Sourced from Google

      SureCall Experts provides excellent customer service through their call centre services. Their team's experience and efficiency come through, as they respond quickly to all questions. A reliable partner for smooth customer interactions.

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    • Julie Berdin
      Julie Berdin Review from Google
      5.0★

      Julie Berdin's Review Sourced from Google

      We have been a client of Surecall for well over 10 years. Surecall is an extension of our business and we continue to work closely with their team to ensure a high level of customer service.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Finance Industry
    • Retail Industry
    • Automotive Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (5)

  • 1st Bytes

    Technology Solutions Without the Hassle

    1st Bytes goal is to help you focus on your business without getting hung up on daily technology frustrations. Managing diverse and constantly developing technology is not only stressful but may also lead to a confusing IT vision.  [... view 1st Bytes profile ]
    Location
    Chattanooga, Tennessee
    Number of Employees
    Under 49

    1st Bytes Services

    • IT Services
    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    1st Bytes Reviews & Testimonials

    • Kenneth “Rollo” Ward
      Kenneth “Rollo” Ward Review from Google
      5.0★

      Kenneth “Rollo” Ward's Review Sourced from Google

      "Skip The Rest and Stick With The Best"1st class computer technology and programming services. A very knowledgeable and thorough gentleman with his work grade A quality. I don't believe there is a question that can't be answered. I recommend him for all your computer services and programming.

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    • Torina L Cannon
      Torina L Cannon Review from Google
      5.0★

      Torina L Cannon's Review Sourced from Google

      Awesome Man 💞 VERY HELPFUL AND I RECEIVED QUALITY SERVICE 😊 I WILL BE CALLING HIM FOR ALL MY COMPUTER REPAIRS AND QUESTIONS 🌞5⭐

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Marketing Industry
    • Advertising industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.0 4.0 (4)

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About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.

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