Best Crisis Management Firms in Massachusetts

9 Companies - Rankings updated: April 02, 2026

DesignRush evaluates each agency using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.

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United States × Massachusetts ×

  • LinkGraph

    Grow your Revenue through Transparent & Results-Driven SEO

    Award winning services and cutting-edge software to grow your traffic.LinkGraph - an award winning digital agency crafts marketing solutions for a digital world with our powerful SEO software and agency services.  [... see all LinkGraph reviews ]
    Location
    Boston, Massachusetts
    Number of Employees
    50 - 99
    Portfolios Count
    6 Projects Listed

    LinkGraph Services

    • SEO
    • Digital Marketing
    • PPC
    • Public Relations
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    LinkGraph Reviews & Testimonials

    • Zachary Cooper
      Zachary Cooper Content Strategist at Sometimes Daily
      5.0★
      SEO Review from Zachary Cooper

      Over the past six years, our partnership with LinkGraph has been vital to our online growth. Their expertise has been instrumental in guiding us through important milestones such as property sales, acquisitions, and market expansions. Thanks to their support, we have achieved extensive coverage and top rankings for competitive industry terms, resulting in significant positive impacts on our business.

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    • Nicholas DeSilva
      Nicholas DeSilva Editorial Assitant at New Colonist
      5.0★
      Enterprise Review from Nicholas DeSilva

      LinkGraph successfully revamped our website, enhancing its visual appeal and optimization. Their efficient SEO strategies have also improved our content. Additionally, they offer ongoing support for various services, including regular blog updates, engaging social media content, and effective ad campaign management. Thanks to LinkGraph, we no longer require multiple agencies.

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    • Valerie Aiello
      Valerie Aiello Contributing Writer at IFRC
      5.0★
      PPC Review from Valerie Aiello

      After a previous unsatisfactory experience with another SEO provider, we chose LinkGraph to help achieve our goals. Our main objective was to enhance the performance of our keywords and surpass our competitors' rankings. LinkGraph impressed us with their deep understanding of our business and their valuable topic suggestions for publication, surpassing our expectations.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Bright Pattern
    • ebay
    • Indian Motorcycle
    • HoustonLawyer.com
    • The Home Depot
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (32)
    4.5 4.5 (17)

  • Black Dog Marcom

    Elevating brands through storytelling for decades to solve their most pressing marcom needs.

    Black Dog Marcom is a boutique marketing and communications management agency specializing in storytelling. We help B2B and B2C companies, as well as non-profit organizations, refine and elevate their brand story to connect them to their target market. We do this by delivering high-value content experiences  [... see all Black Dog Marcom reviews ]
    Location
    Bedford, Massachusetts
    Number of Employees
    Under 49
    Average Hourly Rate
    $85/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed

    Black Dog Marcom Services

    • Graphic Design
    • Video Production
    • Branding
    • Logo Design
    • Audio Production
    • Reputation Management
    • Content Marketing
    • Event Marketing
    • Social Media Marketing
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • The Starfish Storytellers
      Podcast Production Project for Media & Communications Company The Starfish Storytellers
    • Customer Testimonial Videos: PTC/USER Group
      Video Production Project for Software & IT Services Company Customer Testimonial Videos: PTC/USER Group
    • Corporate Storytelling Seminars: Windchill, a PTC brand, Product Management Team
      Product Marketing Project for Software & IT Services Company Corporate Storytelling Seminars: Windchill, a PTC brand, Product Management Team
    • Videography & Photography: PTC/USER Group
      Video Production Project for Software & IT Services Company Videography & Photography: PTC/USER Group
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Black Dog Marcom Reviews & Testimonials

    • Tom Pappalardo
      Tom Pappalardo Director of Marketing at PTC Inc
      4.7★
      Content Marketing Review from Tom Pappalardo

      I worked with Black Dog last year on our PTCU project. They are easy to work with and have a solid understanding of our markets and markets. Being able to outsource these type of projects really helped my team offload the work and get it accomplished in a reasonable timeframe. Liana and her team were responsive and worked hard to deliver our content pieces on time and on budget. I would recommend Black Dog for multiple marketing projects

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Kepware
    • PTC University
    • Windchill
    • Tulip Interfaces
    • PTC/USER Group
    • Shawsheen Vocational Technical High School
    • The Town of Bedford, Massachusetts
    • Middlesex Community College
    • Lexington Community Education
    Data sourced from the agency's DesignRush profile
    View Profile
    4.1 4.1 (1)

  • Reputation911

    We Make You Look Good Online

    Since 2010, Reputation911 has been providing individuals, businesses, and brands with reputation management services to take control of their online presence.  [... see all Reputation911 reviews ]
    Location
    Mendon, Massachusetts
    Number of Employees
    Under 49

    Reputation911 Services

    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Reputation911 Reviews & Testimonials

    • Tom W.
      Tom W. Executive Personal Branding at Undisclosed
      5.0★
      Online Reputation Management Review from Tom W.

      I needed to get a new job but my online presence was keeping me from getting one. The team at Reputation911 help to remove the negative stuff and created new content and profiles to help me pass the background check and get a new job. They did a great job!

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    • John B.
      John B. Business Owner at Undisclosed
      5.0★
      Online Reputation Management Review from John B.

      Reputation911's expertise in managing online reputations is truly commendable. They not only helped me address existing issues but also implemented strategies that significantly improved my online visibility and credibility. Whether it was optimizing search engine results, managing social media profiles, or monitoring online mentions, they were proactive and attentive to every detail.

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    • Undisclosed
      Undisclosed Software Engineer at Technology Company
      5.0★
      Reputation Management Review from Undisclosed

      Working with Reputation911 and their team has been an incredible experience. In just 90 days, they’ve completely transformed my web presence, and I couldn’t be happier with the results. From the moment I started working with them, I felt supported and guided every step of the way.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Legal Industry
    • Government Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (5)
    5.0 5.0 (15)

  • Racepoint Global

    Personalized approach to branding

    Racepoint Global excels as a comprehensive reputation management, public relations and communications agency, crafting compelling brand narratives that transcend media channels. Our suite of services encompasses brand strategy, reputation management, content development, thought leadership, event management  [... view Racepoint Global profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    100 - 249
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Racepoint Global Services

    • Public Relations
    • Digital Marketing
    • Reputation Management
    • Content Marketing
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • SiFive
      Public Relations Project SiFive
    • MediaTek
      Public Relations Project MediaTek
    • MediaTek
      Reputation Management Project MediaTek
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.
    • Dassault Systemes
    • Huawei
    • MAIA
    • MediaTek
    • Panasonic
    • Risk-V
    • Case Farms
    • Stanford Children's Hospital
    • TriNetX
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (3)

  • Oakland Trust Marketing

    Marketing, PR & Creative.

    Oakland Trust Marketing commenced its journey in 2019, initiated by a college freshman eager to venture into advertising, later realizing it was merely a component within the broader realm of marketing.  [... view Oakland Trust Marketing profile ]
    Location
    Waltham, Massachusetts
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

    Oakland Trust Marketing Services

    • Digital Services
    • Graphic Design
    • Digital Strategy
    • Print Design
    • Package Design
    • Reputation Management
    • Logo Design
    • Product Design
    • Branding
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Oakland Trust Marketing Reviews & Testimonials

    • David mello
      David mello Review from Google
      5.0★

      David mello's Review Sourced from Google

      Oakland Trust is a great company to work with for all needs marketing. Sam is very knowledgeable and has helped increase website traffic. There are so many details to watch on our SEO and Sam does it effortlessly. He and Oakland Trust have performed very well. I highly suggest them for your SEO and marketing needs.

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    • Luke Gellis
      Luke Gellis Review from Google
      5.0★

      Luke Gellis's Review Sourced from Google

      Oakland Trust's expertise in pharmaceutical marketing and travel has been invaluable to my projects. Their dedication, professionalism, and creative ideas have made a significant impact. I highly recommend Oakland Trust for outstanding results. Thank you, Oakland Trust!!!

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    • Allison Sliwinski
      Allison Sliwinski Review from Google
      5.0★

      Allison Sliwinski's Review Sourced from Google

      Oakland Trust is one of the most helpful business consulting companies. Their services are available 24 hours which makes business easy. This company offers many benefits for starting your own company like having access to many connections to popular social media agencies. Oakland Trust makes the process of starting your own company very personal and easy to work with.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • OTG Video
    • Moss Pure
    • Lolli Bally Ball
    • Boston Jewels
    • Naturcel
    • Brass Buff Antiques
    • Coldwell Banker
    Data sourced from the agency's DesignRush profile
    View Profile
    4.9 4.9 (11)

  • BIG FISH PR

    BIG Agency Outcomes, Boutique Agency Service.

    BIG FISH PR is a boutique public relations agency that establishes clients as market leaders. Through earned media, PR campaigns, and corporate communications programs, BIG FISH captures greater mindshare & market share for clients. Turn to BIG FISH for BIG agency outcomes, boutique agency service.  [... view BIG FISH PR profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000

    BIG FISH PR Services

    • Public Relations
    • Reputation Management
    • Branding
    • Event Marketing
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    BIG FISH PR Reviews & Testimonials

    • Alexandra Cavaliere
      Alexandra Cavaliere Review from Google
      5.0★

      Alexandra Cavaliere's Review Sourced from Google

      # Big Fish PR Review**Holy crap, where do I even start with Big Fish PR.**As VP of Her ALS Story, I’ve been around the block with agencies, and let me tell you - what Big Fish did for our Warrior Weekend was absolutely unreal.These people are MAGIC. Like, I’m not even exaggerating. When we first talked to them about the Warrior Weekend, I could tell they immediately understood what we were trying to do. This isn’t just another event for us - it’s about bringing together warriors in the ALS fight and giving them a space to connect, heal, and find strength. And Big Fish? They got that from minute one.The media coverage they landed for us was insane. We’re talking major publications - the kind of outlets that usually don’t give smaller nonprofits the time of day. But somehow Big Fish made our story irresistible to them. Every pitch felt strategic, every story placement felt meaningful. They didn’t just spray and pray with press releases. They crafted our narrative in a way that made editors actually care.What blew me away was how they made our Warrior Weekend feel like THE event everyone needed to know about. The buzz they created wasn’t just noise - it was the right kind of attention that brought in the right people and resources.But here’s the thing that really got me: they never made it feel transactional. Every conversation, every strategy session, every brainstorm felt like we were working with people who genuinely gave a damn about our mission. They celebrated our wins like they were their own family’s wins.If you’re looking for a PR team that will fight for your cause like it’s their own, call Big Fish immediately. Don’t walk, RUN. These people are the real deal, and I can’t recommend them highly enough.**Trust me on this one.

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    • Leah Stavenhagen
      Leah Stavenhagen Review from Google
      5.0★

      Leah Stavenhagen's Review Sourced from Google

      Their amazing team went above and beyond to help our recent event get media coverage. Highly recommend!!

      Show more
    • Laura Schmalstieg
      Laura Schmalstieg Review from Google
      5.0★

      Laura Schmalstieg's Review Sourced from Google

      I’ve been building brands for 15 years and have worked with many PR partners, but none have impressed me like BIG FISH. Their strategy, communication, processes, and talent for building relationships with publishers and media is unmatched. In just a few months, they landed major placements for Adoorn in Architectural Digest, Oprah, and Real Simple. Highly recommend!

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Amazon
    • Formlabs
    • MIT Technology Review
    • ASUS
    • Arajet Airlines
    • Optimus Ride
    • Good RX
    • American Robotics
    • Ring
    • Flo by Moen
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (77)

  • SHIFT Communications

    Performance Communications: Integrated PR Agency for B2B Technology, Healthcare & Consumer Brands

    SHIFT is an integrated PR and communications agency specializing in B2B Technology, Healthcare and Consumer. With our Performance Communications approach, we create multichannel PR programs built for outcomes.  [... view SHIFT Communications profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    $10,000 - $25,000

    SHIFT Communications Services

    • Public Relations
    • Reputation Management
    • Social Media Marketing
    • Digital Marketing
    • Creative Services
    • Design Services
    • Advertising
    • SEO
    • Content Marketing
    • Affiliate Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    SHIFT Communications Reviews & Testimonials

    • Brianna Greene
      Brianna Greene Review from Google
      4.0★

      Brianna Greene's Review Sourced from Google

      I havent used there services but the receptionist is always pleasant and everyone in the office is very accommodating

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Citrix
    • Talkdesk
    • Vonage
    • Checkr
    • Arctera
    • Butterfly Networks
    • Included Health
    • McDonald's
    • Tripadvisor
    • Leslie's Pools
    Data sourced from the agency's DesignRush profile
    View Profile
    4.7 4.7 (3)

  • Gregory

    We Help Businesses Grow

    Gregory is one of the largest PR firms with offices in NYC, Boston, Philadelphia, and London. Named 2025 Agency of the Year by PR Daily and ranked #7 nationally for financial services and real estate PR, we're also the world's most AI-enabled PR firm, winning PRSA's Silver Anvil for our AI work.  [... view Gregory profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    100 - 249
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Gregory Services

    • Public Relations
    • Creative Services
    • Digital Marketing
    • Social Media Marketing
    • Video Production
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Gregory Reviews & Testimonials

    • Wade Guenther
      Wade Guenther Review from Google
      5.0★

      Wade Guenther's Review Sourced from Google

      This PR firm is great and the reason is because the people here are amazing, Leah K, Lauren, Jen D, Joe A. All of them work really hard to get your firm connected in ways you never thought were possible.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Homrich Berg
    • Pacer ETFs
    • SCHOTT
    • Syniverse
    • West Shore Home
    • Roadie
    • Thorn
    • Cybersheath
    • ACSI
    • GraniteShares
    Data sourced from the agency's DesignRush profile
    View Profile
    4.9 4.9 (7)

  • JPA Health

    JPA Health is an independent, full-service agency. Our exclusive focus on health means that our life science and public health clients can count on a team with experience and perspective to deliver results. Our approach incorporates a proprietary tool that enables us to understand how conversations take place  [... view JPA Health profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    50 - 99

    JPA Health Services

    • Video Marketing
    • Digital Marketing
    • Social Media Marketing
    • Advertising
    • Logo Design
    • Public Relations
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sanofi Genzyme
    • Takeda
    • Intuitive Surgical
    • Arvinas
    • Medicines360
    • BlueWind Medical
    • Milestone Pharmaceuticals
    • American Kidney Foundation
    • National Institute of Health
    • SAMHSA
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (1)

Related Services in Massachusetts

Related Public Relations Specializations in Massachusetts

About The Author and Expert Reviewer

Content Specialist

jelena@designrush.com

Jelena Relić has hundreds of top-ranking articles and a lifestyle & culture magazine she calls The MAN. She gained valuable content and SEO experience working at Digital Circle and Neil Sahota, which she now uses to deliver top-quality B2B content at DesignRush, particularly in the creative industry.

Marketing Director

mariana@designrush.com

Mariana Delgado is the Head of Marketing at DesignRush, with more than ten years of experience across digital marketing, sales management, search, and video advertising. Since joining DesignRush, she has delivered 3× site-traffic growth and 2× growth in monthly revenue by building scalable, performance-led programs that connect acquisition, content, and brand across channels. Her campaigns have achieved a 5:1 ROAS.

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