Spencer Ricks Head of Marketing at BoxHouse

4.8★

Branding Review from Spencer Ricks

We worked with Big Red Jelly for the rebranding for BoxHouse. Joshua Lee worked with us for several weeks, starting with brand research all the way to a completely new logo, brand identity, and branding guide. Joshua stayed with the project, even though there was a lot of pushback and hesitancy from stakeholders on the direction to go in, partly because the old brand identity had so much equity. Joshua was very communicative and was able to explain the science behind branding and why we needed to make a change, which helped get buy-in from leadership. After exploring dozens of different directions the brand identity, we landed on one that just clicked. It was simple, memorable, unique, and also borrowed some elements from the old brand identity, so the rebranding felt more like a natural evolution, rather than a complete rehaul. This was just what BoxHouse needed. We were able to launch a new website and branded materials with the new brand identity, which is helping the company as we enter a new stage of growth. I definitely recommend working with the Big Red Jelly team! During the entire rebranding process, they really operated as an extension of our team, and was great at listening and taking feedback, while also challenging us just a bit so we could land on something that we didn't know we needed at the beginning.

Shellsea Moala Owner at Pacific Security Services

5.0★

WordPress Website Design Review from Shellsea Moala

I am very pleased with our website. They really captured what we wanted and we don’t have anything bad to say about them. They were prompt with communication and for a small business, gave us a really good deal on our website.

Gaston Magrinat owner at Barcelona Experience

1.2★

WordPress Website Design Review from Gaston Magrinat

The team is personable. The visual design is professional. When the engagement was going smoothly, communication was responsive and the relationship was positive. That is the full extent of what I can recommend.$16,610 paid across a website build and eight-month SEO programme. When the structural failures emerged commercial content hidden from search engines from day one, a broken contact form for four months, core deliverables marked complete in their own system that had never been done the pattern became consistent and never changed. Friendly responses. Reassurance. Deferral. Not in scope. Next month.When I submitted a formal nine-section evidence package drawn from BRJ's own contracts and internal records, their response was to propose continuing the retainer at $995 per month to complete the outstanding contracted work. Every item in that proposal was already in the original contract. That proposal was their own written admission that eight months of billing had not delivered what was contracted.When I declined and requested a refund, their formal written response claimed the Scope of Work was fully executed. Their own internal documents list the same deliverables as outstanding in April 2026 that were marked complete throughout the engagement. Both documents are BRJ's. Both cannot be true.Not one specific failure was acknowledged. Not one item of evidence was addressed.Mistakes happen in every agency engagement. What defines an agency is what they do when mistakes are documented and presented. This agency's answer across every avenue, verbal and written was to engage with none of it.Before signing, ask specifically what accountability looks like when contracted work is not delivered. That answer matters more than anything in the sales process.

Michael Arnaldo Marketing Specialist at Peninsula Clean Energy

5.0★

Web Development Review from Michael Arnaldo

We have worked with Bureau of Small Projects as our primary WordPress engineering partner for over three years. They have consistently delivered on technically demanding projects and have been a reliable resource for both development work and ongoing site maintenance.What distinguishes them is the combination of technical capability and operational professionalism. Communication is structured and consistent, scoping is accurate, and the team responds quickly when issues come up. For organizations that need a dependable agency for sophisticated WordPress work, Bureau of Small Projects comes with our strong recommendation.

Whit Garling, PMP Partner Services Manager at Freethink Media

5.0★

Web Development Review from Whit Garling, PMP

We needed a development partner that was highly capable, willing to work through ambiguity, and could handle the pressure of a fast-paced project with a large scope and extremely complicated stakeholder landscape.BSP delivered on all counts. We could not have asked for a better partner. They truly felt like an extension of our team when things got intense. Always quick to respond to fires, problem solve and offer options, and maintain poise at all times. 10/10 experience!Highly recommend this team to anyone looking for a world class development partner!

Eryn Schnel Yolac owner at Advocate To Educate

5.0★

Small Business Review from Eryn Schnel Yolac

What an amazing journey this has been! Im incredibly impressed by the results, and I owe it all to David, Camielle, and the fantastic team. The outcome has far surpassed what I imagined, and Im genuinely thrilled. Your commitment and hard work are evident in every detail. Thank you for delivering such exceptional work!

Madison Shaheen Senior Manager of Communications and Marketing at Western Reserve Land Conservancy

5.0★

Web Development Review from Madison Shaheen

I worked with Forefront to redesign my nonprofits website and had an amazing experience. They were professional, creative, easy to work with.. I could go on and on. Our website looks amazing and is exactly what we were hoping for. I worked closely with Nick during the process and could not speak more highly of him.Since our redesign project completed, we now use Forefront for our website maintenance and that has also been just a flawless experience. Anytime I run into a problem Phill helps me in a timely manner and is so helpful.Can't recommend Forefront enough!

Tracy Brockman Associate Director of Information Technology at Pontifical College Josephinum

5.0★

Web Development Review from Tracy Brockman

We had our business website done by Forefront and they were all wonderful to work with. Nick and Deanna were there for us every step of the way and through every change of mind we had. If you are looking for a website developing company who listens and takes the time to understand the needs and functionality of a new website, this is your team!

Dee Holleran Director, Mission Advancement and Communications at Dominican Sisters of Peace

5.0★

Web Development Review from Dee Holleran

Our work with Nick Aiello has been terrific. The entire team has been patient, helpful, and innovative in their ideas and execution!

William Chi Co-Founder at Combat Textiles

5.0★

Web Design Review from William Chi

We had a great experience working with Rock Salt Marketing on our website redesign. From the beginning, they took the time to understand our business and industry, which led to thoughtful recommendations instead of a one-size-fits-all solution. The project was well managed, communication was consistent, and the team was always receptive to feedback. The final website is cleaner, more professional, and provides a much stronger foundation for our long-term SEO and digital marketing efforts. We would confidently recommend Rock Salt to businesses looking for a collaborative marketing partner.

Jordynn Wynn Marketing Director at Freedommunitions

5.0★

SEO Review from Jordynn Wynn

Weve been working with Rock Salt for our companys SEO, and theyve been an incredible partner throughout especially during our recent web migration. They stepped in to audit the work of our migration agency and caught a number of critical SEO issues that could have seriously impacted our traffic. Their attention to detail, availability, and deep knowledge made all the difference in ensuring a smooth and healthy transition.Beyond their technical skills, theyre just a joy to work with collaborative, positive, and genuinely invested in our success. Theyve consistently gone above and beyond, and its rare to find a partner that feels this much like an extension of your internal team. Highly recommend Rock Salt if youre looking for real SEO experts who care.

Dan Donner Director of Safety, Human Resources, and Recruiting at Step Saver, Commercial Goods & Services

5.0★

Web Design Review from Dan Donner

I've worked with this marketing company a number of times over the last 10 years at least. They have done exceptional work for me and I keep coming back because of their talent and professionalism. I highly recommend this company or any of your marketing .

Paloma Anguiano Content Manager at JP Pierre, LLC.

5.0★

Digital Services Review from Paloma Anguiano

Overall I feel very confident working with Patrizia and Darius from Smart Site, they have given us clear explanations and accompanied us throughout the process for the growth of the brand. The attention to us is very fast and they advise us in an adequate way.

Brianna Porter Chief Operating Officer at The Ryan Law Group

5.0★

Digital Services Review from Brianna Porter

SmartSites impressed me from day one. They are knowledgable, kind, and most importantly keep things simple and streamlined so that even an SEO-newb like me can understand. Tiffany and Luna are my main points of contact and they are especially great! I would recommend to anyone looking for an agency to really take their website and digital presence to the next level.

Jim Curry Owner at Royale Coffee Co.

5.0★

PPC Review from Jim Curry

At first, a survey was conducted to gather company background, product information, target markets, etc. Next, accounts were established on various Google Business platforms, social media, etc. Then SmartSites created the ads and campaigns, and we were off and running in just a few weeks.