The top eCommerce Consulting agencies in 2026 are Clidea Digital, SSM Networks & Software, and Webservi || Diseño web y SEO, selected from 1,187 agencies vetted by DesignRush on the basis of verified client reviews (4.6 avg. rating), project outcomes and industry expertise. Clidea Digital leads the ranking for eCommerce Consulting, followed by SSM Networks & Software and Webservi || Diseño web y SEO.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
eCommerce Consultants × Corporate Services × Sort by: Avg Hourly Price: High to Low ×Clear Filters
List of the Best eCommerce Consulting Companies
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Clidea is a creative and digital agency specializing in fashion, retail, and brands with a distinct identity. We combine strategy, design, and performance to grow brands with clarity and sound judgment. We create content, campaigns, and digital experiences that deliver results while maintaining the aesthetic...
Founded in 2016, SSM Networks has grown into a trusted security partner for businesses across India and internationally. Our expertise spans Cloud Security, Network Security, Endpoint Protection, Email Security, and AI-driven Threat Intelligence. With over 300 corporate clients...
Nuestros diseños web se enfocan en las conversiones
Webservi es un estudio digital que diseña y desarrolla webs rápidas, seguras y pensadas para convertir. Unimos UX, SEO y analítica para que cada proyecto traiga clientes reales, no solo visitas...
At Nexgeno Technology Pvt Ltd, we are dedicated to providing professional web designing and development services to businesses of all sizes. Founded in 2022, our company has quickly established itself as a leading provider of web solutions...
Helping Businesses Grow Through Smart Web Design & SEO
CodeMetrix is a USA based digital agency providing web design, SEO, and online marketing services for businesses looking to improve their online visibility and customer engagement. We build fast, modern, and mobile-friendly websites focused on performance, user experience, and long-term growth...
At Core Plus Design, we're passionate about co-inventing the future with you. Our services span Strategy, Digital and Innovation empowering your brand to thrive in a dynamic landscape...
Fleckor is the one-stop platform that handles everything from ideation to results. Were a technology-focused creative house. The idea of bringing various integrated marketing service needs under one roof is our reason to exist...
Opening the E-gates to the digital world and unlocking the true potential of your digital marketing
Dtroffle is your digital muse, leading brands to break free from the ordinary and embrace the extraordinary in the digital crowd. It is where imagination meets implementation, transforming brands into digital frontrunners...
OnTenet Digital is a growth-focused digital agency that helps businesses build stronger brands, attract more customers, and scale through innovative technology. We combine branding, digital marketing, SEO, web development, software solutions, and AI-powered strategies to create measurable business impact. Our...
Internauts is a Neurodigital design studio that helps organizations create brands and digital experiences built around how people actually think, feel, and make decisions. The studio combines branding, UX/UI design, accessibility, AI-aware experiences, and cognitive design principles to reduce friction and...
BoostenX is a digital-growth agency that helps businesses scale by delivering high-impact marketing, performance optimization, and web solutions. The agency focuses on measurable growth, leveraging best practices in digital advertising, conversion optimization, and creative design...
High-end website development for design-driven companies.We provide SEO, Google Ads & Social media services.We believe that a design is more than just a digital presence. It's a reflection of your brand, your values, and your story. We design the best in all aspects.Our team creates outstanding...
Serious AI and distributed systems engineered for production.
CHARLEE X is a UK software team that ships custom AI agents, agentic workflows, and reliable backends for B2B products. We work serverless-first on AWS and lean on TypeScript with Effect-TS so failures, concurrency, and service boundaries stay explicit as complexity grows. Engagements centre on production...
OLPNA IT Solutions is an India-based IT services and training company in Jaipur that provides digital solutions and professional courses for individuals and businesses. Its services include website and app development, digital marketing, SEO, social media marketing, graphic design, PPC advertising, IT...
Scott Labz LLC is an independent analytics and digital consultancy based in Bloomington-Normal, Illinois, working under a Measure, Build, Improve framework. Services span analytics implementation, data validation and reporting, custom web and application development, systems integration, and advertising...
Falcon Rank Marketing is a trusted local SEO and digital marketing agency in Doha, Qatar, helping businesses grow online since 2023. We offer affordable local SEO services, Google Business Profile (GMB) optimization, and custom website development with responsive design. Serving restaurants, shops, and...
Slake Marketing is a Los Angelesbased digital marketing agency that helps solopreneurs and small to medium-sized businesses grow their brands with clarity and confidence. The agency offers website and branding design, photography, strategy coaching, and integrated design-and-coaching packages, providing a...
DeltaV Digital combines SEO, PPC, and web development into unified marketing strategies that deliver measurable results and maximum ROI. Every channel informs the others so nothing operates in a silo. Senior-led, US-based team with no handoffs and no black-box reporting. Real depth, real results...
Black Sails is all about helping businesses grow. Our team of engineers, designers, and marketing experts work together to build websites, online stores, and digital marketing campaigns that really work. We're your trusted partner in the digital world...
You're Point of Presence in nationwide and global market.
We here at Popup provide the finest solution for your businesses in Qatar including business management, business consultancy, IT Services, Event Management Services, Print Production Services & Food & beverage services...
Momentum is an agency specialized in ecommerce development and digital marketing, focused on empowering businesses with innovative solutions in Magento, Shopify, WordPress and custom developments. We offer effective strategies to increase traffic, optimize conversions and improve user experience, with a focus...
BILLYGOATWOLF & COMPANY SRL is a digital marketing and communication agency supporting companies, professionals and brands in strengthening their online presence and brand identity. We provide services in branding, graphic design, web design, content creation, digital advertising, SEO consulting and digital...
Silverback Marketing (silverbackmarketing.com) is a boutique digital marketing agency founded in 2007 in Queen Creek, Arizona. We combine SEO/GEO, paid media, web development, and AI automation into one pipeline-measured growth system for B2B and considered-purchase companies, and we publish the open-source...
We are Built to Convert in the Age of AI Search Marketing.
The race is on. We make B2B brands visible in LLMs like ChatGPT and Google's AI Overviews to capture high-buyer-intent traffic. We combine meaningful data, AI automation, and smart strategy to eliminate guesswork and drive results faster...
Marketing for sustainability-minded companies and organizational.
Xponent21 is a premier digital marketing agency in Richmond, VA, focused on driving growth through tailored, results-oriented strategies. We specialize in brand strategy, SEO, SEM, video production, UX design, generative AI, and sustainability marketing. Our goal is to create impactful digital experiences...
Since 1997, more than 1,000 B2B and B2C companies worldwide have trusted Northwoods to lead, develop and execute more than 5,000 digital strategies, digital marketing and advertising initiatives, websites, and software projects...
Digital Strategy, Branding, Web Design & Development.
Blacksmith Agency stands as a leading force in the realm of digital product development and online experiences. Founded on the principles of aligning with user expectations and leveraging data-driven insights, our agency is dedicated to empowering our partners in their pursuit of growth, innovation, and the...
With our completely risk-free design, you may have a website that not only exemplifies your brand but also far beyond customers' expectations and produces successful commercial outcomes. Working with us will provide you with an unparalleled online experience that is backed by a satisfaction guarantee...
Spacey Studios is a Melbourne-based design studio crafting strategic brands, custom websites and thoughtful creative systems for ambitious Australian businesses looking to elevate their identity, connect with clarity and grow with confidence...
Helping build your success with highly skilled professionals dedicated to providing top-quality IT services to businesses of all sizes. Our team is committed to helping your business succeed by providing the technical support and expertise you need to keep your systems running smoothly. We understand that...
An agile and experienced marketing agency and consultancy. To be first, you must be fast.
Be More Cheetah is an agile marketing agency and consultancy known for its agility and effectiveness. We specialise in strategy and tactical deployment of projects and campaigns across various sectors.Unlock growth. Drive greater engagement. Enjoy improved ROI. Enjoy step-changing pace...
We build complete brand systems. From positioning and visual identity to websites, ecommerce and launch strategies, every element is designed to help businesses communicate value, convert customers and scale with clarity...
Kormoan is a digital product design and engineering company that helps startups, enterprises, and growing businesses transform ideas into impactful digital solutions. We specialize in product strategy, user experience design, branding, web and mobile application development, AI-powered solutions, and...
Nutz Technovation privated limited is full-service digital and technology company focused on branding, design, web development and software solutions. We transforms ideas into impactful digital products that drive business growth and customer engagement...
White Peak Digital is an award-winning digital agency dedicated to scaling ambitious Australian businesses and eCommerce brands. We help established companies drive measurable growth and increase online visibility by combining human-centred website design with data-driven conversion optimisation strategies to...
Engineering AI-powered software that works for you.
CacheLogic is a technology and AI company focused on building intelligent, scalable solutions that help businesses solve complex challenges and move forward with confidence. We combine strong engineering expertise with a product-driven mindset to turn ideas into reliable digital solutions built for real-world...
We pride ourselves in delivering only the best in website design, SEO, branding, graphic design and more; all under one roof. Creative Web Designs was built with the goal of providing every business whether large or small a visually appealing first impression for their customers that they will love. We have...
Unbranded Manchester is a web design agency for market leading SME's. We rely on data insights, cutting-edge research & development strategies, and user experience design to drive growth and success...
Saucal is renowned for delivering exceptional results to eCommerce businesses. Our esteemed clientele, including industry giants like Automattic, Stripe, Amazon Pay, Bluesnap, and Facebook, attests to our ability to drive success and power the engines of the internet...
We build websites & custom software for tech-driven businesses.
Solve your technological challenges using our team of experts and specialists. We'll tackle your problems and provide a cost-effective solution using our experience gained from over 350 completed software projects...
Digipixel Pte Ltd is an award-winning digital consultancy, Cyber Trust Certified by the Cyber Security Agency of Singapore and a SME500 recipient. We design and build brand-led websites and web solutions that look premium, load fast, and are engineered with secure-by-design practices always...
Dublin digital product studio. One senior team that consults, designs and builds.
Loco Digital is an independent, founder-led digital product studio in Dublin. One senior team consults, designs and builds websites and ecommerce, web and mobile apps, custom software, AI and automation for businesses across Ireland. You own the code, the data and the accounts...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
4.8
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