Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Decode House creates innovative brands and digital experiences for businesses that challenge the status quo. We specialize in transforming visionary ideas into impactful realities...
MakeMaya is one of the top web design companies in the USA. With a global presence in India, Australia, the UK, Singapore, Dubai, and more, we are ready to transform your digital presence...
APPiLY Technologies is a premier web and mobile app development company based in Bangalore. Since our inception in 2014, we have delivered top-notch applications to businesses worldwide. With our decade-long experience, we have developed deep technical expertise and a robust project delivery framework...
Ansel specializes in eCommerce consulting, helping brands convert advertising into profit while making a positive impact. The agency drives targeted traffic to client websites using paid and organic marketing strategies. Implementing effective conversion tactics, Ansel helps businesses turn casual visitors...
We are an elite team of top marketers from around the world who collaborate to deliver the most powerful marketing campaign for your company, from concept to execution...
Delivering Quality Mobile Apps, On Time, Every Time.
Delivering Quality Mobile Apps, On Time, Every Time.
Theappfathers - Your Trusted Mobile App Development Partner. Expertly crafting innovative, user-friendly mobile apps for iOS and Android. Let's bring your vision to life!" This description is concise, yet effectively communicates the agency's focus and expertise in mobile app development...
Cryptic Invention, based in Surat, India, is a premier eCommerce agency with over a decade of experience. Specializing in Shopify, WordPress, WooCommerce, and Webflow, we deliver tailored B2C, B2B, D2C, and Marketplace solutions. Our skilled team excels in UI/UX design, web and mobile app development, and...
DOT Technologies excels in industry-leading IT services and solutions. We focus on custom software development and provide tailored solutions to overcome unique business challenges. Our team helps with IT services like server setup, management, and support. We also excel in Chatbot, AI, and IT automation...
Most agencies will happily slap a WordPress theme on your business and call it a website. We don't. Peak Web Innovations builds every site by hand, in real code, by humans who actually know what they're doing. That means faster pages, fewer plugins to break at 2am, and no "we'll need to upgrade your theme...
Dallas-Based Full Service Multimedia Production Agency Established in 1999
Dallas-Based Full Service Multimedia Production Agency Established in 1999
Black New Media is a boutique full-service design agency based in Dallas, Texas. We're experts in the fields of web development, print design, and video production...
CREATIVEROOM is a communication and marketing agency based in Brussels.We support companies of all sizes and sectors in defining their strategy, enhancing their identity, and rolling out their communication initiatives...
Has your digital marketing plateau'd? Are you seeing advertising efficiency begin to decrease? Our goal at Algofy is to take a look at your digital marketing through your entire marketing funnel. We believe that digital marketing can be effective for all businesses, however the right marketing mix and...
We manage your IT, so you can manage your business
We manage your IT, so you can manage your business
Krugis OU, based in Estonia, offers specialized IT services including mobile app development, cloud modernization, and digital transformation. With 15 experts, we deliver cutting-edge solutions to drive business efficiency...
We provide end-to-end solutions in App Development, Web Development, Cloud Services, Business Intelligence & Data Analytics, and Artificial Intelligence. Our services are designed to help businesses streamline operations, make data-driven decisions, and stay competitive through modern, scalable, and...
Modern, Results-Driven Websites for Businesses & Organizations Across Nova Scotia.
Modern, Results-Driven Websites for Businesses & Organizations Across Nova Scotia.
Our modern websites are designed to make your Nova Scotia business or organization stand out on search engines and attract the attention it deserves...
We are based out in Anaheim, California. We know the local businesses marketing issues. Needs of the Small Businesses and their Budget. We grow with them...
A Kelown-based Web Design and Digital Marketing Agency. Specialists in Shopify and WordPress websites. Partnering with clients in British Colombia and globally. Over 20 years of experience. Services include UX Design, SEO, PPC, Analytics, and Digital Marketing...
IIT engineers + AI tools. We ship web apps, mobile apps, AI integrations, data annotation, web scraping, and custom software faster and more affordably than traditional agencies. 141+ projects delivered across the US, UK, Australia, Canada, and UAE. Honest pricing, milestone delivery, no vanishing after...
Custom software, mobile apps & eCommerce stores that scale
Custom software, mobile apps & eCommerce stores that scale
Ignite Technologies is a Dubai-based agency building AI powered software, mobile apps, websites, and eCommerce stores. We turn complex workflows into secure, fast, and scalable digital products for government, real estate, F&B, education, and retail brands...
Ruteappz is an IT consulting and software development company dedicated to creating and transforming products, services, and enterprises. Our goal is to drive business growth both today and in the future by leveraging innovative solutions and cutting-edge technology...
Helping Businesses become valued community resources.
Helping Businesses become valued community resources.
Fiero Social Media & Marketing empowers businesses to thrive in the digital world. We ignite brand awareness, drive engagement, and deliver measurable results through expert social media management, targeted influencer campaigns, and strategic SEO optimization...
Empowering organizations through human-centered design & development.
Empowering organizations through human-centered design & development.
Block 81 is a Portland-based design studio specializing in user-focused websites for tech, non-profits, manufacturing, music, and creative agencies. We create designs that center your audience and deliver exceptional value, becoming a vital piece of your bigger picture...
Digital Refinement was founded with one goal in mind. To refine the way digital marketing has been done in the past. No long term contracts, no standard packages to choose from, and "lack of communication" is a thing of the past. Want to feel like you hired an in-house marketing team that only works for you?...
Webapphealing Technology Pvt. Ltd. is a forward-thinking IT solutions provider specializing in a wide range of digital services. The company is dedicated to delivering innovative, reliable, and scalable solutions to meet the evolving needs of businesses in the digital age...
We don't just build websites. We build experiences.
We don't just build websites. We build experiences.
With over two decades of experience, our team is adept at crafting tailored web solutions across a spectrum of platforms and technologies. Whether you envision complete digital overhaul or simply need to enhance and improve your existing site, we provide the expertise to bring your vision to life. Our...
Mayday Internet is a Kochi-based eCommerce growth and consulting company founded in 2020, specialising in Shopify eCommerce development, Conversion Rate Optimisation (CRO), and eCommerce strategy to help brands improve online sales, digital presence, and scalability...
We enhance customer engagement, brand awareness, and streamlining operations, through bespoke sustainable web, app & branding solutions for ambitious food & drink brands. With nearly a decade of experience with cutting-edge brands in food, drink, hospitality, art, and more, we champion environmental...
Epsum Labs Private Limited is a leading technology company offering a diverse range of innovative services and products tailored for industrial and commercial sectors...
Miami Local SEO Pros is a full-service digital agency specializing in web development, local SEO, and graphic design. We help businesses in Miami and beyond enhance their online presence with custom websites, tailored SEO strategies, and impactful visuals. Our goal is to deliver results that drive growth...
At Nexgeno Technology Pvt Ltd, we are dedicated to providing professional web designing and development services to businesses of all sizes. Founded in 2022, our company has quickly established itself as a leading provider of web solutions...
Techwaresoft offers innovative digital solutions including web development, SEO, social media marketing, and custom software development to boost business growth...
Tech In A Tux delivers comprehensive digital presence solutions, from Website Design to SEO and Social Media Marketing, helping businesses thrive in the online world. With a focus on personalized service and expert support, we make technology accessible to businesses of all sizes...
We Turn Your Ideas Into High-Converting Digital Realities
We Turn Your Ideas Into High-Converting Digital Realities
MakersFox is a website design and digital marketing agency that helps businesses grow online through high-performing websites, SEO, branding, and marketing solutions. We combine strategic design, technical expertise, and data-driven marketing to create digital experiences that attract customers and generate...
Empower Your Business with Top-Rated IT Services & Digital Marketing Agency
Empower Your Business with Top-Rated IT Services & Digital Marketing Agency
Founded with a vision to revolutionize the IT and digital marketing landscape, we have grown to become industry leaders in providing cutting-edge solutions that drive business success. Q-Tech Inc. is your organizations IT-managed services and online marketing partner. We are dedicated to helping you achieve...
Check Work Results First & Pay After Complete Satisfaction - Hire White Label Services Risk-Free!
Check Work Results First & Pay After Complete Satisfaction - Hire White Label Services Risk-Free!
We prioritize delivering results over billing hours, ensuring you receive top-notch work in record time. From swift price quotes to rapid work delivery, we work on minimizing your wait time and maximizing productivity. Our 24/7 availability ensures instant support whenever you need us. Clients choose us for...
Quality is at the heart of our website design process.
Quality is at the heart of our website design process.
Renowned as one of Singapore's best website design and web development companies, we empower businesses with interactive, user-friendly, and feature-rich websites. Quality is at the heart of our website design process...
AppsLogic is a premier mobile app development and web design company in Dubai, UAE, delivering innovative digital solutions. With a focus on user-centric designs and cutting-edge technology, AppsLogic transforms ideas into seamless, high-performing apps and websites, driving success for businesses...
Empowering Businesses with Intelligent AI Solutions.
Empowering Businesses with Intelligent AI Solutions.
Encrypted Infoweb delivers AI automation, custom software, and intelligent digital solutions that help businesses worldwide streamline operations, innovate faster, and scale efficiently. Based in Rajkot, India, our experienced team designs and develops AI-powered web platforms, mobile apps, SaaS products, and...
EcommerceAlly is a leading ecommerce virtual assistant company, trusted by 60+ global stores. We support product listings, customer service, and store builds on Shopify, Magento, and WooCommerce. Grow smarter with us...
GridCrafters SEO is a Dallas-based SEO agency focused on driving real leads, not just rankings. We specialize in local SEO, Google Business Profile optimization, and high-converting websites built for speed and performance. Our approach combines technical SEO, citation building, and conversion-focused design...
In 2022, with little fanfare but much industry speculation, we opened our doors. We had two Founders, no team, no clients, just a dream-fuelled desire to build an agency that the best people would want to work for and the region's best brands would want to work with...
We believe that the key to fostering a comfortable relationship among individuals, brands, and society is "culture," which encompasses a diverse array of values. By thoroughly analyzing culture, we aim to forge strong connections between brands and their users...
Improve Your Business, Increase Your Digital Reach
Improve Your Business, Increase Your Digital Reach
blackDot.ca is a Web Development Company in Toronto. We do web design, UI/UX design, API integration, database development, WordPress development and much more...
Nimbus Media isn't your average Webflow agency. Since 2019, we've been obsessed with one thing: shipping websites to make people say "Wow." We deliver slick, high-performance sites that don't just look good- they convert. No fluff, no filler-just results...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?