Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
1,519 Companies-Rankings updated: September 04, 2026
Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.
Techno Pulse empowers businesses to thrive in the digital age. From crafting user-friendly websites and apps to implementing strategic social media campaigns, their team of experts unlocks a company's online potential...
Whidegroup is a Magento and Shopify development company with 10+ years of experience helping small and medium ecommerce brands build, optimize, and scale their online stores. We specialize in performance optimization, seamless migrations, custom extensions and apps development...
the best digital marketing agency in Nigeria with proven data-driven approach
Whether you are an SME or consulting firm, FMCG, eCommerce or FInTech startup, we leverage actionable insights from your marketing funnel, customers journey, social interests, search queries with competition analysis to develop proven growth strategies that will drive more signups, leads and sales...
Our team of over 200 IT experts and engineers harness the power of contemporary technologies, advanced frameworks, and innovative methodologies to deliver unmatched and top-notch outsourced services from India...
MONARK IT is a Moroccan digital agency specializing in custom web developement, high-performance mobile applications, and AI-powred solutions. From crafting modern interfaces to automating complex business with artificial intelligence, MONARK IT Pratners with startups and enterprises to accelerate their...
Distinct from conventional agencies that merely craft visually pleasing websites devoid of conversion potential, or randomly select marketing channels, our WooCommerce developers are adept in making meticulous data-driven marketing decisions. We concentrate solely on pivotal aspects that wield the greatest...
At Innovena, we provide modern web and AI solutions designed to drive business growth and operational efficiency. Our expert team, each with over a decade of experience, has successfully delivered tailored solutions for global brands like Coca-Cola and Porsche, as well as innovative startups...
OneClick has successfully helped travel businesses go ahead of the traditional boundaries of the travel sector. Be it customized or white label travel solutions, B2B or B2C travel portals, we are experts in fulfilling the ever growing needs of the travel sector. Also, We developed a few Video Conferencing...
Lumestea Innovex is an AI-first digital services company that builds custom software, web & mobile apps, and cloud/SaaS platforms. We blend product strategy, UI/UX, and engineering to help startups and growing businesses launch faster, automate smarter, and scale with confidence...
Mageplaza is a top-rated e-commerce extension & solution provider on the Magento & Shopify platforms
We are here to make the world of e-commerce a better place with our knowledge, innovation & dedication.At Mageplaza, we're not just another tech company. We're your dedicated partner in crafting amazing online shopping experiences...
Brisk Ventures helps businesses grow through practical e-commerce, web, and software development. We deliver tailored solutions supported by strong UX/UI design and branding, with a focus on clear communication, long-term partnerships, and high-quality, efficient execution...
Established in 2003, Krish is an AI-led digital experience agency helping brands build connected, data-driven customer ecosystems. We partner with organizations to strengthen MarTech maturity, activate customer intelligence, and deliver measurable outcomes across content, commerce, and marketing...
Equitysoft Technologies builds AI-powered web and mobile solutions that help businesses scale faster. From high-performance mobile apps and custom web platforms to intuitive UI/UX and intelligent automation, we turn complex ideas into reliable digital products for global markets...
Website design and marketing company offering an in-depth approach in order to get qualified leads to your business and build growth through online strategies and techniques to build lasting sustainability in your business...
We build websites and help you get people to buy your product and services.
Vend Digital is an eCommerce growth partner helping brands build, grow and scale online. From Shopify web design to paid social, PPC, SEO, email marketing and social media, we deliver tailored strategies focused on meaningful growth...
Welcome to Grace Life Marketing, where we excel in delivering top-notch marketing solutions. With our expertise in website design, social media management, professional videography, product photography, social media advertising, and content marketing, we have the tools to elevate your brand to new heights...
We are a digital communication agency focused on helping B2B companies grow brand awareness and drive measurable business results online. We start with in-depth analysis and strategic planning, then move to execution: website design and development, social media management, paid advertising, SEO, and the...
At CloudDev Fusion, we blend web and software development with the power of cloud technologies to drive business growth, innovation, and efficiency. Our expert team creates bespoke web solutions tailored to your needs, ensuring a standout digital presence. From migration to optimization, we provide...
Marketing & Web Development Agency in US & Canada.
O2 Media LLC offers comprehensive digital marketing solutions in New York, USA, including graphic design (logo, UI/UX, marketing), digital marketing (PPC, email, social media), development (mobile app, web, CRM), and New York SEO services (local, e-commerce, GMB optimization). Their focus is on elevating...
Theorem Team is a certified Shopify Partner Agency. This means they have met Shopify's rigorous standards for expertise, experience, and commitment to providing high-quality services to Shopify merchants...
Versys Media is an AI digital agency specialising in website design, SaaS development, AI solutions, and digital marketing with offices in the UK, America and South Africa. We build fast, conversion-focused digital experiences that help businesses grow, generate leads, and scale with confidence...
We put constant efforts of preserving Quality and Trust of our clients. Our Quality Assurance team take regular feedback from clients and work hard to improve any discrepancy or fault. Our team is a perfect balance of Experience and Energy. Young developers implement advance logics with the insights of their...
Web Agency in Milan: experts in the design and development of professional websites.
DemoWA is a Milan-based web agency specializing in the development of custom websites tailored to your needs. Our expertise lies in crafting corporate websites that seamlessly blend professionalism with advanced SEO strategies for optimal search engine positioning...
CodeAegis is a leading software development company committed to delivering excellence in every project. With a global presence in UAE, USA, Kuwait, and India and eight years of experience, we have been providing innovative digital solutions that reflect our dedication to quality...
AI-Powered Software Development For a Smarter Future
Auspicious Soft is a USA-based custom software, web & mobile app development company with 8+ years of experience serving startups, SMEs & enterprises across healthcare, fintech, logistics & more...
WPservice will improve your WordPress website speed, SEO, and maintain it for your business growth.
WPservice.pro offers a comprehensive range of services tailored for WordPress-based websites. Whether you require expert assistance in bespoke speed optimization, SEO work, or maintenance, our team provides the ideal solution to meet your needs efficiently...
Venas Technologies is a global software development company helping startups and growing businesses build scalable digital products. We specialize in custom software, mobile and web applications, AI-powered automation, and IT outsourcing. Our team focuses on clean engineering, user-centered design, and...
Merging creativity with strategic expertise, Search Business Group specializes in digital marketing for healthcare and dental SEO. Serving healthcare professionals since 1998, we empower practices to focus on care while we drive growth...
Designing Digital Success, One Creative Pixel at a Time.
We are your partner in digital success. We got your back, from creative logo, powerful websites, branding to digital marketing solutions. We help businesses elevate their online presence and help them connect with their audience effectively.Let's create, expand, and grow together!...
Guru Technolabs is a software development company delivering scalable, reliable digital solutions for startups and enterprises, with a strong focus on long-term partnerships and a 70% repeat client rate...
Aiming to Achieve Your Business Goals Through Technology
Code Genesis is a full-stack development company dedicated to building scalable and secure digital platforms. We combine expertise in cloud, automation, and modern software engineering to create solutions that are both innovative and reliable. Our mission is to deliver technology that not only meets todays...
Your Shopify & Web Design Partner Based In Cheshire
A freelance web designer and developer based in Cheshire, specialising in high-converting websites for small to medium businesses, e-commerce brands, and social media entrepreneurs looking to turn their following into a thriving online business...
Nova Edge Marketing: Innovating Your Digital Future, One Solution at a Time.
Founded in 2020, Nova Edge Marketing was established with a clear mission: to support small businesses navigating the challenges brought on by the COVID-19 pandemic. Over the past four years, founder Andrew Ross and his dedicated team have empowered more than 250...
100+ clients, $100K+ projects, 10+ years' expertise-Canada's fastest-growing agency at your service!
Digital Hive Solutions transforms brands with innovative marketing and IT strategies. With affordability, timely delivery, and a client-first approach, we prioritize continuous communication to ensure success. Our expert team blends creativity and technology to bring your brand to life and drive your business...
Brand Strategy and Web Design That Attracts Your Ideal Clients!
Kredo Design’s Brand Strategy + Website Design will help you gain clarity, expand your vision and build a brand that represents your core values, show off your authenticity, and entice people to work with you! Call for help with web design, brand strategy, hosting, SEO, or online privacy...
We are a UK based web designing and digital marketing agency. Our sole motive is to provide You with the devotions of mind and heart to build lasting mutual relationship and boost your profitability to the maximum on digital platforms...
We manage your IT, so you can manage your business
Krugis OU, based in Estonia, offers specialized IT services including mobile app development, cloud modernization, and digital transformation. With 15 experts, we deliver cutting-edge solutions to drive business efficiency...
Interactiv4 isn't just an ecommerce solution provider, we are a true partner with each and everyone of our customers. We build forward-thinking ecommerce technology such as Adobe Commerce, Magento Open Source, Salesforce Commerce, Shopware, Mirakl, and Akeneo to make sure our clients win - on the local...
Pathbrand is a full-service digital marketing agency with experts in branding and web design who will create the perfect strategy to grow your business. Since 2010, we've worked with clients like you to create a strategic marketing plan, custom tailored to their unique business goals and KPIs...
Web Profits International is a USA-based SEO agency specializing in complex SEO, Local SEO, website development and link building. We help businesses increase online visibility, attract qualified leads, and achieve sustainable growth through data-driven strategies and measurable results...
Lets Eliminate The Physical Barrier Between You & Your Customers
We are the designers, marketers, inventors, and strategists that are responsible for the construction of your online shop. A group of young professionals that are passionate about the idea of developing one-of-a-kind solutions for you and your company. We will ensure that there is never a boring moment for...
At Pixelloop, we specialize in delivering personalized WordPress web development services and comprehensive SEO solutions tailored to the needs of small and medium-sized businesses located across the United Kingdom and the United States. With a focus on quality and results, our team works closely with clients...
Innovative software solutions for businesses and entrepreneurs worldwide.
We are an all-in-one creative agency that combines creativity, technology, and innovation to create impactful campaigns that resonate with your audiences...
Dallas-Based Full Service Multimedia Production Agency Established in 1999
Black New Media is a boutique full-service design agency based in Dallas, Texas. We're experts in the fields of web development, print design, and video production...
Trusted E-commerce Partners To Be The Catalyst For Your Brand.
eComCatalyst is a full-service Amazon/e-Commerce agency. Formerly known as E-BusinessOnline, eComCatalyst was founded by Fred McKinnon with over 20+ years of experience selling on Amazon and over $100M in revenue. We provide consulting, projects, and full account management including listing...
We combine two decades of experience with cutting-edge innovation.
At AAM Services, we combine two decades of experience with cutting-edge innovation to create web, mobile, and desktop solutions that aren't just visually appealing but also user-centric and results-driven...
Our unique blend of CRO and comprehensive, seasoned eCommerce management crafts seamless customer journeys that not only attract but also retain and delight...
Founded by two friends with a shared love for the outdoors and creative media, Mtn Born Media specializes in elevating individuals and brands through award-winning content. We offer a comprehensive suite of services, including video production, photography, SEO, web design, and social media marketing, all...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?